Paul J.

Kim
908 N. Hidalgo Ave., Alhambra, CA. 91801 (213) 200-4007 Cell

EMPLOYMENT OBJECTIVE AND PHILOSOPHY

A professional with over 20 years of banking expertise with proven management experience, I am a
project- and goal-oriented manager continuously looking to achieve higher efficiency, increased
productivity, greater Return on Investment (ROI), customer service, and work integrity. I always seek to
partner with all divisions of an organization at all capacities and clearly communicate ownership of a
process to each process owner to ensure focus is not lost.

MAJOR PROFESSIONAL ACCOMPLISHMENTS AND PROJECTS (at Center Bank)

Branch Capture – Increased the efficiency of operations-related matters which yielded in increased funds
utilization and available float usage by implementing Branch Capture at 19 full-service branch locations
throughout three states (California, Washington and Illinois). Prior to Branch Capture, Bank only
recognized 80% on average for next day availability for deposited items (POD). After Branch Capture, next
day availability increased to near 100%. The Bank has also recognized a cost savings of roughly
$12,500/month ($150,000 annually) on cash letter costs and positive ROI.

Teller System – Key member of a Task Force assigned to perform due diligence and roll out of a new
branch and HQ Teller system. With the roll out of the new system, the Bank was able to create an
electronic audit trail of the transaction and easily populate other department’s ancillary reporting systems.

Security – Implemented a security surveillance system for Headquarters (HQ) which was not in place and
upgraded all the branches’ security systems and procedures to mitigate any potential customer disputes,
customer fraud, and/or defalcation issues. This allowed the Bank to provide a safer working environment at
all capacities from CEO to clerical level at both HQ and branch.

Procedure Manuals – Created and updated the Bank’s operational procedure manuals and presented a
different medium from hardcopy to intranet based for ease of maintenance and reference by all personnel.
This allowed branch and HQ personnel to easily retrieve policies and procedure manuals on the intranet at
their PC and ensure their actions are consistent with Bank-approved guidelines.

New Deposit Committee – Key member of a Task Force assigned to develop and launch new deposit
products and services for retail and commercial customers. Implemented new approaches and voices to
be tapped into to better develop, strategize, and market the product or service to optimize return for the
Bank.

Interdepartmental cooperation – Promoted open lines of communication amongst various segmented

departments by setting and being an example for proper conveyance of information to target audience to
maximize results and achieve forward progression.

Risk assessment – Created and updated the operational risks for the Bank and ensured Risk Factors,
Mitigating Risks and Risk Ratings were reviewed and discussed on a quarterly basis with the Risk
Assessment Committee. Review the emerging operational technologies and regulations to determine risks
associated with the new process and how it will impact the Bank.

Project – Sponsor and advocate change as needed and act as a change catalyst. Perform due diligence
on proposed projects and render decision based on its merits. Guide new projects from inception to post-
implementation. Conduct user acceptance testing (UAT) with vendor and stakeholder to achieve desired
outcome.

PROFESSIONAL EXPERIENCE

CENTER BANK

Center Bank, with assets in excess of $2Billion, is a community bank with 19 full
service branches throughout California, Washington, and Illinois, offering a wide
array of deposit and loan products to meet the needs for both businesses and
individuals.

First Vice President & Operations Administrator, Security Officer

1
Operations Administration Division Oct. 2006 to Sep 2009

 Established goals to increase efficiency and productivity by introducing or developing new

methodology.
 Managed daily operations and achieved departmental goals for direct staff of 20.
 Contacted new and existing vendors for product enhancements or issue resolutions.
 Worked closely with and partnered with the Procurement Department to ensure all Bank
products, services and materials are uniform and to improve rebate and discount services from
vendors.
 Worked closely with and partnered with Accounts Payable to formulate alternative means of
invoice fulfillment while creating automation into internal general ledger accounts when possible.
 Tracked historical information to set future goals and strategic approaches.
 Ensured adherence to state and federal regulations, working closely with internal Compliance,
BSA and Legal departments.
 Areas/Departments of responsibility:
1. Branch Support Unit
2. Call Center
3. Wire Department
4. Adjustments Department
5. Return Items Department
6. Exception Processing (Day 1 & Day 2)
7. Branch Operations Officers
8. Physical and Fraud Security Officer

UNION BANK

Union Bank, 16th largest bank (based on assets) in the United States, is a
commercial bank which has 335 branch offices throughout various states that
offer full financial services to meet the needs of businesses and individuals.

Loss Prevention & Investigation Team Leader Oct. 2005 to Oct. 2006
 Managed daily operations and achieved departmental goals.
 Developed and established goals and tasks for front line associates to assist the Bank’s
adherence to regulatory policies and reporting.
 Determined gaps in operations to minimize risk and exposure for the Bank.
 Worked closely with internal and external partners to determine fraud trends, to comply with
regulatory guidelines, and to implement changes to daily operations as applicable.
 Managed the department’s budget on monthly and annual basis to ensure cost savings and
revisions were recognized as needed.

Back Office Support Officer (Day 1 and Day 2) Apr. 1988 to Oct. 2005
 Supervised daily operations and achieved departmental goals.
 Devised and implemented department projects within the allotted timeframes.
 Communicated information to direct reports and staff.
 Ensured proper audit trails were maintained on all claims.
 Formulated the departmental budget and reported monthly variances to upper management.
 Corresponded with various internal partners (i.e. Risk Services, Legal and Security department)
to ensure that UBOC conformed to current Federal and State regulations.
 Developed and maintained a departmental issues log and reported them to upper management.
 Trained staff on new and existing systems.
 Assisted staff with departmental issues.
 Ensured daily operations were completed in accordance to department regulations.
 Resolved any department issues.
 Acted as liaison for Federal Reserve Banks and corresponding financial institutions.
 Resolved correspondent inquires/adjustments.

Education: University of Phoenix focusing major studies toward Bachelor of Science degree in
Business Administration.