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services. For example, public services are defined by laws in the field of education,
health care, culture, social care, energy, traffic and communications, municipal and
water management, management of other natural resources, and environmental
protection, as well as by other laws regulating public services. These laws may
stipulate that a certain service is to be performed as an obligatory public service.
In sum, municipalities are responsible for:
the provision or development of all kinds of social services and activities:
preschools, kindergartens and nurseries (all children have a right to a place in a
public program),
social care and family support services (the provision of services for the
socially underprivileged, the disabled, and the elderly),
the provision of social housing ,
the regulation and maintenance of water and power supply facilities,
the protection of air, soil, and water resources,
the protection against noise,
the provision of waste collection and waste disposal in urban municipalities,
the preservation of natural and cultural monuments of local interest,
the provision of public transportation (where feasible)
the construction and maintenance of local roads and public spaces,
the management of community assets,
the provision of favorable conditions for economic development, etc.
Urban municipalities have some additional responsibilities:
the regulation of local public transportation,
the provision of public health services and the administration of hospitals,
the administration of a network of primary, secondary, and vocational schools
as well as higher education,
the support of cultural activities (theatres, museums, archives),
the administration of public libraries,
the option of performing regional administrative functions (in agreement with
other municipalities), etc.
Some functions are solely the responsibility of the municipality, while for others the
responsibility is shared between the municipality and the state. When responsibility is
shared, programs are very often developed in close co-operation between responsible
state and municipal institutions. The municipality has to participate by co-financing
programs (for example: adult education, public work programs, local development
programs, etc.)
The division of functions between the local and state level is the following:
Exclusive municipal functions:
education (preschool),
general administration (fire and civil protection),
social welfare (kindergarten, nursery school and family welfare services),
the environment and public sanitation (refuse collection and disposal,
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recommendations to the municipal council and the council has to react to its
comments. The protection of the rights of individual consumers is also legally
guaranteed. If a provider of services does not act in accordance with the contract, a
consumer may complain to the competent municipal or national authority. This
authority decides on the consumer's complaint and can order the provider or
contractor to act accordingly.
In the management board of public institutions or companies, there are representatives
of founders as well as representatives of users of certain public services. For example,
in the school board, a representative selected by the parents' board represents their
views and interests. In kindergartens and schools a special parents' council must be
formed to act as an advisory board and meet regularly to discuss issues and make
recommendations to the director.
Otherwise, local administrations, together with the mayor and council, have an
obligation to supervise the performance of public services in their area. The
municipality also makes decisions about prices, the volume of production, future
investments and the use of profit, if there is any. If the provision of service is shared by
the state, the state participates in these decisions.
Municipal infrastructure (roads owned by the municipality, waterworks, hot water
supply, gas supply, etc.) and municipal services are still mainly in the public sector,
although the situation is slowly changing. Some municipalities have decided to make
concessions to private or foreign firms and, additionally, different NGO are more and
more active in the area of public service provision.
While the quality of most public services is quite high, there is still much room for
improvement, especially in the areas of management and efficiency. In some areas of
public service there is a need for the proliferation of different types that will better
respond to the needs of citizens.
Financing of services
The provision of services is financed from different sources: the municipal budget,
the state budget (shares services and the co-financing of municipal
investments),
user fees,
municipal communal rates,
donations,
user financial participation for non-standard activities, and
credits.
Municipalities are entitled to state co-financing of municipal investments (such as
elementary schools, kindergartens, road construction, infrastructure for public
utilities, etc.), which they receive in the form of special grants from individual
ministries. The share of state co-financing ranges from 10 to 70 percent of the value of
the investment and it is in detail defined by law. The share depends on the economic
standing of a municipality, so that poorer municipalities receive a greater share of
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their smaller units in specific settlements to provide services closer to users. Special
services are provided for school children, women, etc. In this area, also, private
initiative is developing, so there are private providers of health services and some
doctors provide needed medical services to the local population in public or private
health care facilities on the basis of concessions that municipality has given them.
Social care - Family welfare services are a municipal responsibility, while social
housing and social security are shared functions. Systems in the area of social care
have been developing based on quite developed systems of social care during the
socialist area. They are evolving according to new needs and new standards. Different
private and non-profit organizations are also entering the field, providing services to
special groups (drug abusers, abused women, elderly, etc.), very often receiving cofinancing from the state and municipality. When providing services, the local
government has a special duty in relation to the socially underprivileged, the disabled
and the elderly. When users of services are not able to pay for them due to their
financial situation, the municipality may subsidize such services. Municipalities may
also provide additional benefits not prescribed by laws.
Water, heating and waste collection and treatment are municipal responsibilities,
however building infrastructure can be co-financed by the state under the conditions
that apply to special grants (from 70% to 10% of the value of the project).
Municipalities often provide services in these areas together, as they have decided not
to dismantle the public companies that provided these services for the much larger
communes before the reform of local self-government. The provision of services can
take different forms, as described above for public utility services.
Water is supplied to almost every household. Some villages have their own systems of
water supply that are owned and run by them as cooperatives. It is quite common,
however, that they want to join the municipal public system because of its higher
quality in relation to water supply, water control and maintenance.
Waste collection and treatment is provided for urban areas. In rural areas, however, it
is being expended quickly during the last years. Many municipalities are introducing
recycling as an important element of waste collection and treatment. From an
environmental point of view, there is still a lot to be done.
Public heating is provided in urban areas, and the number of users is increasing due to
convenience, acceptable costs, high quality, etc. In rural areas, heating is mainly
individual, although some smaller settlements are starting to invest in heating systems
based on biomass (wood, etc.).
Consumers pay user-charges for services. Evasion of payment, however, is not a big
problem, because even the poor can rely on a social subsidy system developed at the
municipal and state levels.
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