Heather Dahlgren

7675 Brigadoon Pl NE
Fridley, MN 55432
(612) 719-0536

Objective:

As a warehouse employee, I am looking to further my career by moving more solidly into the marketable aspect
of power equipment operation, data entry and shipping/receiving. I have over five years of experience in small
and large warehouse facilities and am looking to further that experience at a company that values safety,
productivity, effective management and employee cooperation.

Work Experience:

Sam's Club
Fridley, MN
Customer Service
10/2009-12/2009

At Sam's Club, I performed extensive customer service activities, including but not limited to cashiering,
member assistance and merchandise evaluating and restocking.

McKesson Pharmaceuticals
Little Canada, MN
Material Handler 3
7/2008-11/2008

I was highly involved in shipping, receiving, storing, and distributing of products, materials, parts, supplies and
equipment at my facility. I unpacked and checked goods received against purchase orders/invoices, and pulled
and filled orders. I also examined, stocked and distributed materials, including prescription drugs and medical
equipment from inventory and on manufacturing lines. McKesson has a very strict performance standard
regarding both quality of work (accuracy standards) and quantity of work (efficiency). My work was assessed
both by an independent computer-based tracking system and visually. In the time I was employed at McKesson,
I exceeded both standards on a constant basis. I was also part of a team of employees that handled over one
million dollars of inventory nightly.

Lowe's
West St. Paul, MN
Receiver
3/2007-06/2008

I worked in the Receiving Warehouse at Lowe's for about one and a half years. During that time, I served as a
Receiving Clerk, a Receiver, and a Power Equipment Operator. I am familiar with all aspects of warehouse
operation, from unloading, power equipment usage and dealing with LTL and DC shipments to receiving and
entering of merchandise via computer. I can quickly and effectively operate stand-up electric forklifts, gas-
powered seated forklifts, order pickers and electric pallet jacks and can lift up to 70 lbs. repeatedly and up to
350 lbs. with order picker assistance. During a typical workday, I was responsible for receiving, staging, and
accurately inputting thousands of dollars of inventory. I am willing and capable of moving at an efficient pace,
ensuring that large quantities of freight were received. I am a highly motivated worker that is able to work
accurately with minimal management.
In my duration at Lowe's, I also aided in two store openings as part of a district team that unloaded, received,
staged and processed over three million dollars of inventory in less than a week.

Fed Ex Express
Minneapolis, MN
Package Handler
1/2006-11/2007

At the Fed Ex facility, I worked with over thirty people in a large warehouse setting sorting, packing and
transporting up to forty thousand packages a day from and to planes and large cargo containers. This job greatly
aided my sense of efficiency and motivation, as there were set time constraints, as well as my ability to
communicate and cooperate with multiple employees in a large-scale setting toward a common goal. It also
greatly enhanced my ability to self-motivate and self-manage.
While employed at Fed Ex, I worked in environments that drastically varied in temperature and visibility. I am
thoroughly capable of working in uncomfortable physical conditions and around weather obstruction while still
maintaining expediency and safe work practices.

Michael's Custom Frame Shop

Plymouth, MN
Senior Certified Framer
8/2006- 4/2007

During my tenure at this frame shop, I was primarily in charge of managing employees, training new associates,
building and executing custom framing orders on a large scale, and maintaining equipment/work environment
per OSHA safety standards. When employed here, I became aware of the hazards of working in an unsafe
facility and am extremely committed to maintaining the security of my equipment, self and coworkers.

Consumer Choice/St. David's

Minnetonka, MN
2/2006- 10/2006
Personal Care Assistant

As a PCA for St. David's Developmental Services, I provided personalized care, developmental education and
transportation for an autistic child. This job greatly increased my patience, ability to tolerate setbacks, and
affinity for brainstorming new solutions to seemingly insurmountable problems.

Lakewinds
Minnetonka, MN
8/2003-12/2005
Grocery/Grocery Buyer

Worked in the warehouse section of a natural foods co-op when in college, stocking and packaging bulk foods,
ordering large quantities of product for the store, and maintaining equipment as needed. This job required a
serious attention to detail and computer literacy. It also instilled in me the ability to work efficiently in
physically uncomfortable environments.
More work experience can be provided as necessary.
Education:

Anoka Ramsey Community College

1/2009-present

Completing MNTC/Associate in Arts degree with emphasis in Spanish.

Normandale Community College

Bloomington, MN
8/2005 - 6/2006

Majored in Anthropology/Spanish.