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TABLE OF CONTENTS
EXECUTIVE SUMMARY
1. ACCOUNTING
3
5
1.1. ORGANIZATION
1.2. ASSETS & LIABILITIES
1.2.1. ACCOUNTS PAYABLE & RECEIVABLE
1.2.2. INVENTORY
1.2.3. PAYROLL
1.2.4. FIXED ASSETS
2. INFORMATION SYSTEMS
2.1. STRATEGY
2.2. ORGANIZATION
2.2.1. INFORMATION TECHNOLOGY & MAINTENANCE
2.2.2. RESEARCH, DEVELOPMENT & SYSTEMS INNOVATIONS
2.3. MANAGEMENT
3. MARKETING
10
3.1. STRATEGY
3.2. MARKET RESEARCH
3.3. PRODUCT DEVELOPMENT
3.3.1. COMMERCIALIZATION
3.4. COMMUNICATIONS
3.5. SALES SUPPORT & CUSTOMER SERVICE
3.6. EVENTS
4. FINANCE
4.1.
4.2.
4.3.
4.4.
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17
6. HUMAN RELATIONS
19
6.2. SAFETY
6.3. NEW & PROSPECTIVE EMPLOYEES
6.3.1. RECRUITMENT
6.3.2. TRAINING & DEVELOPMENT
CONCLUSION
22
EXECUTIVE SUMMARY
Tailored Trades, LLC, along with its subsidiaries, may herein be referred to as the Company.
Who We Are
Tailored Trades is a custom clothing company that makes and sells apparel to large groups and organizations for
special events and one-time functions. The Company operates with a unique aspect in that it offers to buy-back
clothing after use for a percentage of the original price. This buy-back system will allow Tailored Trades to reuse
clothing as well as donate clothing to nonprofits, charities, and those in need. Tailored Trades cuts costs by
reusing clothing, while customers are not left with lots of useless apparel in their closets (and they also save some
money by trading in clothes).
It is from these two statements that Tailored Trades has formed its mantra: Just Clothing. The mantra breaks the
Companys vision down into two words. Just because Tailored Trades places immense importance on doing the
right thing by our shareholders and stakeholders, and Clothing because manufacturing and distributing clothes is
simply what Tailored Trades knows.
Why Us?
The concept of Tailored Trades stems from the Industrial Revolution, when the clothing and textile industries were
fundamentally changed to be able to better serve the consumers of the modern world. Tailored Trades aims to
once again change the way people look at buying clothes, by offering quality products and innovative means of
service, all while remaining conscious of the impact we make, not only in economies, but also in communities.
Why Now?
In looking forward for Tailored Trades, the Company see its shareholders as a quintessential component. Tailored
Trades understands that its vision is nothing without its shareholders, and is determined to provide a beneficial
atmosphere for all involved parties. An important aspect for this desired success is the cross-functionality between
the six different departments of the Company:
Accounting
Information Systems
Marketing
Human Relations
Supply Chain
Finance
This narrative will explain these six functional areas and their relationships with shareholders along with other
involved stakeholder groups, so that current and prospective shareholders may gain a more holistic understanding
about the present state and the direction of Tailored Trades.
1. ACCOUNTING
1.1. ORGANIZATION
The accounting department at Tailored Trades is divided into external and internal auditing teams. The internal
team is headed jointly by the CEO and CFO and their main purpose is to work closely with other the other
departments to identify certain cost drivers, so they can improve internal processes. Low costs, high efficiency is
the motto that the team abides by each day.
Tailored Trades believes that its values-based internal auditing team is a key component to the governance of the
Company as a whole. The monitoring of daily business process trends creates valuable data that can be used by
senior management to identify, control, and manage risk wherever it may be. The internal auditing team is picked
carefully and each member is required to know Tailored Trades inside and out, so that they can be approached for
valuable advice when it comes to risk management.
Tailored Trades also hires an external audit team each month. Their focus is on the financials of the Company: to
make sure that the balance sheet and income statements are a fair representation of the Companys financial
standing. Tailored Trades lets the shareholders choose the external auditing team, as it is their interests that are
being primarily protected.
Tailored Trades minimizes its production costs and increases efficiency by outsourcing its production. Raw
materials will be purchased quarterly and 30% will be paid for in cash at the time of the sale while the other 70%
will be on credit to be paid for in the following month. This leaves the Company with a higher contribution margin
at the end of each production period, which helps to forecast future expenses.
After analyzing the projected yearly expenses along with the available cash balance per quarter, the accounts
manager has suggests the Company maintain a high balance. The high balance in the cash account will allow us
to make proper investments in equipment, labor, materials, etc. contingent upon actual performance. Overly
allocated cash to the wrong areas of the Company could cause huge losses to operating income and would also
hurt investors.
Sales will be collected as a split percentage between quarters. The accounting department expects to collect 75%
of sales in cash at the time of the sale. Tailored Trades expects 25% of sales to be on credit, which will be
collected in the following quarter.
1.2.2. INVENTORY
As a measure of keeping low costs, the minimization of inventory is essential. Tailored Trades outsources its
production and excess inventory at the end of each quarter will be sold back to the supplier from which it was
purchased.
1.2.3. PAYROLL
Tailored Trades pays its entry-level employees a flat rate of $15 per hour. An average of 2 hours of direct labor is
needed for each order. Tailored Trades plans to have around 300 employees on the payroll at the beginning for the
first quarter of the current fiscal year.
2. INFORMATION SYSTEMS
2.1. STRATEGY
Tailored Trades realizes that technology is changing at an extremely rapid pace. The Company is eager to keep
step within an ever-changing environment and is committed to utilizing industrial science to expedite all
departmental processes, both internal and external.
2.2. ORGANIZATION
The organization of the Companys Information Systems department is two-fold. The first branch is focused on
information technology & maintenance, while the second is fixated upon research, development & systems
innovation. The entire department is overseen by the information systems manager.
2.3. MANAGEMENT
Integral to the Companys success, information systems is truly the behind-the-scenes force that drives Tailored
Trades. To better serve our shareholders, great emphasis is placed on effective, efficient maintenance and
development of the Companys information systems. Management works hard, day and night, to provide seamless
transitions from one business process to the next. This dedication goes a long way to protecting the interests of
Tailored Trades shareholders, along with providing a no added stress environment for the Companys
employees.
3. MARKETING
3.1. STRATEGY
Initial focus is on college organizations, but Tailored Trades will look to expand concentration to community events,
fundraisers, and business functions. The 18-24 demographic can serve as a strong base audience, and we feel
this focus on college organizations will keep us close to our business foundations.
While the Company hopes to always stay true to its initial vision,
Tailored Trades is always pursuing ways to innovate and to
make a mark on the clothing & textile industry. By abstaining
from pursuit of new and product development initiatives,
Tailored Trades would be doing a disservice to its shareholders,
and therefore would be straying from its objective as a firm.
3.3.1. COMMERCIALIZATION
The Company is dedicated to delivering new products and product improvements, and looks to do so in a
trendsetting, leading-edge manner. In the near future, Tailored Trades looks to unveil several new products
including formal dress shirts, neckties, sports team uniforms, and an assortment of hats.
* www.tailoredtrades.com is not a real website and clicking the link will result in a webpage is not available error.
3.4. COMMUNICATIONS
As a firm, Tailored Trades prides itself on its commitment to objectivity and transparency. These qualities are
implemented through a number of mediums, including post-consumption surveys, social media, and online
newsletters.
The Company offers several ways for customers to give feedback about products and services. Optional postconsumption surveys are mailed electronically to customers. These surveys inquire about product & service quality,
employee interaction satisfaction, and overall content of business transactions. Additionally, various social media
outlets, including Facebook, Twitter, and Foursquare accounts are in place to deliver modern, instantaneous
communication between company management and stakeholders.
Monthly newsletters are sent to past customers, which detail current events, policy changes, and other updates
regarding Tailored Trades. These newsletters are also posted online at www.tailoredtrades.com*, where they can
be viewed either as Microsoft Word documents or as PDFs.
Tailored Trades knows that customers value both their money and their time, and so the Company aims to reflect
that sentiment. Every member of the sales support team is well-trained to give customers honest, informative
advice. The Company also employees a full-time team of customer service representatives, which is
headquartered in the United States. Tailored Trades keeps this team domestically located to keep American jobs
and to keep customer-employee communication as simple as possible.
While cutting costs to maximize shareholder interests is the Companys predominant objective, Tailored Trades
stands firm on the belief that corners shall not be cut in customer service. By maximizing the Companys ability to
serve its customers, these customers will in turn share their loyalty and commitment to the Company. In the eyes
of Tailored Trades, nothing is more valuable than happy, loyal customers.
3.6. EVENTS
Tailored Trades is unmatched in its commitment to the community. As such, a number of events are held each
year, both locally and nationally, which invite the public to take part in Tailored Trades mission.
Clothing drives are sponsored in various local venues on a weekly basis, where organizations are encouraged to
sell back or donate their Tailored Trades merchandise. At these drives there are opportunities to meet-and-greet
executives of participating nonprofit organizations as well as individuals who have been helped by Tailored Trades
donations in the past.
The Company holds its Annual Shareholders Summit in Cincinnati, Ohio each September to address Tailored
Trades accomplishments in the last twelve months. The summit also details the direction of the Company for the
next twelve months. While a large portion of the summit is geared toward current shareholders, the event is open
to the publicprospective shareholders are encouraged to attend.
4. FINANCE
4.1. BUDGETING & FORECASTING
The Company has prepared a master budget in which it used forecasted sales and costs. In the first year of
operations, this budget will help Tailored Trades to see where it is doing well and where it needs to be more
efficient. The senior managers rely heavily on the planning budget to measure performance and to make decisions.
At Tailored Trades, managers execute quarterly and annual performance reports using the data in the planning
budgets and the actual results. Tailored Trades actually has a performance analysis team whose purpose is to look
deeply at the variations between the planned budget results for a period and the actual results for the period.
4.2. BOOKKEEPING
Here at Tailored Trades, the accounting and finance teams use a double-entry bookkeeping method. This method
in the accounting system is used to find and correct errors. With the double-entry system, each financial
transaction performed throughout the company will be recorded in the general ledger with entries to 2 accounts.
For example, if the Company rents to an organization using the percentage cash/credit collection method, Tailored
Trades would post the cash amount collected along with the credited part of the sale to accounts receivable,
which would be collected in the following month. This assists accountants in tracking cash flows during
operations. It also helps with performance and budget analysis at the end of each quarter and annually.
4.3. REPORTING
Financial reports are performed at the end of each quarter as well as annually and are done by the external
auditing firm that shareholders choose to hire. The Companys financial activity is regulated by the SEC and it
abides by all GAAP (Generally Accepted Accounting Principles).
The external auditing team is briefed at the end of each quarter by the CFO and accounting team about the
quarters performance. This briefing is very important because it allows accountants to recognize any mistakes and
correct them before any government regulation is enacted by the SEC. Tailored Trades owns ERP software that
the highly talented IT team has created, and this helps reduce labor costs by automating calculations and
formatting of financial statements.
The IT departments of the Company and its suppliers have collaborated to create an application that sends orders
placed by customers directly to the supplier, so that orders can be fulfilled more quickly. This takes out the cost of
labor and equipment that would come with the offering of phone orders. Tailored Trades has analyzed the clothing
rental services industry and has found that there has been little to no technological growth over recent years. The
development and implementation of this mobile app could create higher profits and rapid growth for Tailored
Trades by opening new customer segments and bringing competition to our competitors.
The Company considers its suppliers as extensions of the Company itself. As with all stakeholders involved with
Tailored Trades, the Company vows to treat its suppliers with the utmost respect, loyalty, and fairness.
6. HUMAN RELATIONS
6.1. EMPLOYEE RELATIONS
Tailored Trades views its employees as a critically important market stakeholder. The relationship between
employees and management is one that requires responsibilities on both sides to be successful.
6.1.1. COMPLIANCE
Employees of Tailored Trades are expected to maintain the highest standards while dealing with management and
with customers. All employees are restricted from abusing any sort of drugs which would impair their ability to
perform on the job. Additionally, all company devices, including cell phones and computers, and any data
contained on these types of devices, are considered property of the Company, and therefore permissible to be
presented to the public, for reasons of transparency.
Employees follow a code of conduct every single day, and a major part of this code is treating customers in a fair,
honest, non-discriminatory way. This is a reflection of the values Tailored Trades holds as a company: recognition
of social responsibility, honest business, fair pricing, and loyalty to our customers.
Tailored Trades also provides merit-based incentives to employees who show outstanding performance and
commitment to the Tailored Trades mission. To provide employees with full security, the guarantee of a safe work
environment, and peace of mind, Tailored Trades offers employees an array of insurance and benefits packages.
6.2. SAFETY
Whether its regarding employees or customers, safety is a serious concern at Tailored Trades. At Tailored Trades
employees are encouraged to be proactive regarding injuries in the workplace and knowing how to prevent them.
In the safety training program new employees are also educated on customer safety and steps that should be
taken if an accident occurs.
CONCLUSION
Tailored Trades is proud to provide reliable goods and services for its customers. The company prides itself not
only on satisfying customers, but also making a positive impact on the community. As an emerging company,
Tailored Trades sets its sights on always improving and expanding. Every decision made within the company takes
into account the impact it will have on all shareholders and other stakeholders. Operating by the ethics of good
business, Tailored Trades will continue improving the goods and services it provides to consumers and to the
community.
Shareholders are the backbone of Tailored Trades, and should be respected as such. Everything the company
accomplishes is not possible without the support of its shareholders. In order to remain successful, the company
must communicate well with shareholders, keeping their interests in mind at all times. Having a good relationship
with its shareholders is of paramount importance,because it will allow Tailored Trades to be more efficient in its
decision-making and it will allow business to run more smoothly. For all of the dedication and support given to the
Company by its shareholders, Tailored Trades expects, in return, to make good on shareholders investments, and
to also give shareholders good reason to keep investing with Tailored Trades.