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Information

Technology
Student workbook

Contents
Unit 1

Page 1

Unit 2

Unit 3

Unit 4

Unit 5

Unit 6

Unit 7

Unit 8

Unit 9

Unit 10

10

Unit 11

11

Unit 12

12

Unit 13

13

Unit 14

14

Unit 15

15

Unit 16

16

Unit 17

17

Unit 18

18

Answer Key 19

ii

Information Technology

1
1 Put the tenses in the dialogue in the correct form using Past Simple or Present Perfect.
A What
B I
A
B I

(do) today?
3
(work) on my project. I
(search) the Web for sites on digital cameras.
4
(find) any good ones?
5
6
(find) several company sites Sony, Canon but I
(want) one which
7
(compare) all the models.
8
A Which search engine
(use)?
9
B Dogpile mostly.
(ever use) it?
1

2 Mark the statements as True (T) or False (F).


1 Desktop organisers are programs that require desktop computers.
2 Computers are sometimes used to monitor systems that previously needed human supervision.
3 Networking is a way of allowing otherwise incompatible systems to communicate and share
resources.
4 The use of computers prevents people from being creative.
5 Computer users do not have much influence over the way that computing develops.

3 Match the pictures (af) to the correct user (16).


1 Student using a playing computer games
while travelling.
2 Large company processing payroll
data
3 Travelling salesperson giving
marketing presentations
4 Large scientific organisation processing
work on nuclear research
5 Businessperson keeping in touch with
clients while travelling
6 Secretary doing general office work

4 Read the text and answer the questions.


1
2
3
4

What is the memory size of this PC?


What size is the display screen?
How fast is the processor?
Which operating system does it use?

19 TFT flat panel monitor


Intel Pentium 4 processor (3 GHz, 800 MHz FSB)
1GB dual channel DDR2 SDRAM
Microsoft Windows XP Professional

Information Technology

2
1 Match each item (110) with its function (aj).
1
2
3
4
5
6
7
8
9
10

a controls the cursor


b inputs data through keys like a typewriter
c displays the output from a computer on a screen
d reads DVD-ROMs
e reads and writes to electronic chips on a card
f holds instructions which are needed to start up the computer
g holds data read or written to it by the processor
h provides extremely fast access for sections of a program and its data
i controls the timing of signals in the computer
j controls all the operations in a computer

RAM
Processor
Mouse
Clock
Flash memory key
Monitor
Keyboard
DVD-ROM drive
Cache
ROM

2 Complete each sentence using the correct preposition.


1
2
3
4

The CPU is a large chip


Data always flows
The CPU can be divided
Data flows

the computer.
the CPU.
three parts.
the CPU and memory.

3 Complete the text with the words listed below.


languageMarkupcodeJavascripttagsstartHTMLwebpages
HTML stands for HyperText
used for creating

1
3

Language. It is a page description

. HTML uses a system of

formatting. For example, the tag <u> tells the program to


programs cannot be created using
7

cachedatasoftwarehardware
processor memory capacity

Information Technology

to mark page links and


5

underlining a text. Although

, small programs can be embedded in HTML

using a scripting language like

4 Find eight words relating to computers.


The words read from left to right ()
and top to bottom ().

c
a
c
h
e
q
r
p
e
u

a
p
r
o
c
e
s
s
o
r

p
e
d
r
f
h
u
m
f
o

a
f
a
c
e
a
o
e
r
f

c
h
t
v
x
r
e
m
p
q

i
g
a
b
f
d
f
o
u
x

t
s
o
f
t
w
a
r
e
r

y
j
d
w
o
a
p
y
h
e

b
k
f
q
r
r
x
o
q
h

v
l
g
s
p
e
e
d
i
e

3
1 Draw a line to match each item (14) to the correct definition (ad).
1
2
3
4

Data Mining
AI
Cleansed Data
Data Warehouse

a Storage method of archiving large amounts of data to make it easy to access.


b Data free from duplicate and erroneous information
c A process of filtering through large amounts of raw data for useful information
d A computing tool that tries to operate in a way similar to the human brain.

2 Complete the sentences with the appropriate form of the verb listed below.

back up free up start up upload


1
2
3
4

To avoid losing data, you should


your files regularly.
Delete some files to
space on your hard disk.
Data is
from regional PCs to the companys mainframe each night.
The operating system boots up when you
your computer.

3 Match the labels with the four layers of the diagram (ad).
1
2
3
4

applications programs
user
hardware
operating system

A conceptual diagram of an operating system

Closest to the user are


applications programs
software that helps a
user compute a payroll
or play a game or
calculate the trajectory
of a rocket.
The operating
system is the set of
programs between the
applications programs
and the hardware.

4 Complete the text on operating systems using the linking words

and phrases listed below. Words and phrases can be used more than once.
althoughbecausein additionsuch astherefore
The user is aware of the effects of different applications programs

invisible to most users. They lie between applications programs,

operating systems are

word processing, and

the hardware. The supervisor program is the most important. It remains in memory,
is referred to as resident. Others are called non-resident

for applications software,

it

they are loaded into memory

only when needed. Operating systems manage the computers resources,


processing unit,

the central

they establish a user interface, and execute and provide services


7

input and output operations are invoked by applications

programs; they are carried out by the operating system.

Information Technology

4
1 Complete the text with the words listed below.
developed easy programming
C++ was

hardware designed portable

from the C language. It was

language with features that make it

as a systems

to control the computer

It was used to produce the Microsoft Windows operating system. It is

, i.e. programs

written in C++ can be easily adapted for use on many different types of computer systems.

2 Match the labels (14) with the features of the graphical user interface (GUI) (ad).
1
2
3
4

window
icon
menu
task bar

3 Complete the sentences with the correct form of the verbs in brackets.
1
2
3
4

The Help facility enables users


(get) advice on most problems
Adding more memory lets your computer
(work) faster.
Windows allows you
(display) two different folders at the same time.
The Shift key allows you
(type) in upper case.

4 Match the items (14) with the multimedia functions (ad).


1
2
3
4

MIDI
a
MP3
b
DVD c
MPEG
d

Information Technology

Watching movies
Composing music on a PC
Downloading music from the Internet
Using reference works like encyclopaedias

efficiently.

5
1 Match the words (110) with the partner words (aj) to make computing terms.
1
2
3
4
5
6
7
8
9
10

barcode
mainframe
laser
expansion
search
control
supervisor
task
system
explorer

a
b
c
d
e
f
g
h
i
j

tray
program
bus
plane
computer
reader
bar
card
engine
printer

2 Find eight words relating to

information technology.
The words read from left to right ()
and top to bottom ().
time device people email
researchdatadocumentprivacy

r
e
s
e
a
r
c
h
d
i

e
e
a
b
z
p
h
p
o
n

q
c
t
i
m
e
g
r
c
f

d
n
s
g
x
o
q
i
u
o

e
n
e
v
p
p
w
v
m
r

v
j
c
b
o
l
c
a
e
b

i
k
d
t
g
e
m
c
n
e

c
l
a
u
e
h
b
y
t
u

e
a
t
i
j
p
e
n
e
o

g
p
a
p
e
m
a
i
l
j

3 Match the words (15) with the statements (ae).


1
2
3
4
5

Metadata
Metalanguage
HTML
XML
Markup language

a
b
c
d
e

extensible markup language


a coding system used for structuring and formatting documents
data about data
an example of a page presentation language
a language from which you can create other languages

4 Mark the following statements as True (T) or False (F).


1 HTML is no longer useful for creating webpages.
2
3
4
5
6

SGML is more complex than XML.


XML files can only be used on Unix systems.
XML files can only be read by browser programs.
HTML is a markup language.
Internet searches will be better with XML files.

Information Technology

6
1 Complete the text with the words listed below.
URLwebpageDNSbrowserhyperlink
To find the
a

you want, you have to click on a webpage

, a Uniform Resource Locator into a

or enter

. The URL is the address of

the page. When you do that, the browser sends the URL to the

server.

2 Match the terms (17) with the statements (ag).


1
2
3
4
5
6
7

BT
Smart phone
Intelligent agent
rocket science
R&D
upload
supercomputer

a
b
c
d
e
f
g

a computer program that watches, learns, and communicates with the user
most powerful type of computer
research and development
transfer data from a client device to a server computer
a telephone that can translate English into various languages in real-time
British Telecom
very advanced study

3 Study the diagram of a PC motherboard. Match the components to the descriptions.


1 These are memory chips. The more you have the more work you can do at a time.
2 This is the brain of the computer.
SIMMS
3 Its part of the memory store. It has extremely
fast access. Its faster than normal RAM.
It can speed up the computer.
4 These let you add features such as sound
or a modem to your computer.
5 This kind of memory contains all the
instructions your computer needs
to activate itself when you
switch on.

ROM

CPU

Expansion slots

Cache memory

4 Match the instructions (ae) for replacing the motherboard in a PC with the pictures (15).
The pictures are in the correct order.
a
b
c
d
e

Add the processor.


Fit the new motherboard.
Remove the old motherboard.
Put it back together.
Add the memory. Dont touch
the contacts.

Information Technology

7
1 Match the key abbreviations (17) with the full names (ag).
1
2
3
4
5
6
7

a
b
c
d
e
f
g

Esc
Alt
Ctrl
Pgdn
Pgup
Ins
Del

alternate
page up
delete
insert
escape
page down
control

2 Match the symbols (15) with their names (ae)


1 @
2
/
3
:
4
.
5
_

a
b
c
d
e

Colon
underscore
Forward slash
At
dot, stop

3 Match the words (17) with the partner words (ag) to make computing terms..
1
2
3
4
5
6
7

a
b
c
d
e
f
g

memory
power
expansion
bar
disk
cache
function

code
key
drive
supply
card
chip
memory

4 Match the names (18) of input devices with the pictures (ah).
1
2
3
4
5
6
7
8

Joystick
Trackerball
Barcode reader
Scanner
Graphics tablet
Touchscreen
Digital camera
Microphone

e
f
h
g

c
b

Information Technology

8
1 The diagram shows how voice input works. Match the steps in the process (15) with
the captions (ae).
a
b
c
d
e

The computer compares the binary code with its stored vocabulary.
The user says a word into a microphone.
The screen displays the correct word.
The speech recognition board converts the signals into binary numbers.
The microphone converts the word from audio signals into electrical signals.

head
01100111

01100110 = hid
01100111 = head
01101000 = had

hea

Speech
recognition
board

2 Complete the sentences with the words listed below.


explainexplainedexplanationexplanatory
1
2
3
4

booklet.
The package includes an
The instructions are very clear and do not require any further
.
It will only take a couple of minutes to
how the program works.
If you are new to this system, almost everything will have to be
.

3 Match the actions (16) with the consequences (af).


1
2
3
4
5
6

a
b
c
d
e
f

you press Print Screen


you input the correct password
you move the mouse to the left
there is a memory fault
you add memory to the computer
you press the arrow key

the computer hangs


the cursor moves to the left
you copy the screen
it runs faster
the cursor moves across the screen
you have access to the network

4 Match the addresses (14) with the users (ad).


1
2
3
4

redcrossyouth@algonet.se
webmaster@fao.org.it
today@bbc.co.uk
jsmith@smith.senate.gov

Information Technology

a
b
c
d

A UN organization based in Italy


a US politician
a news programme on a public broadcasting service in the UK
a Swedish charity

9
1 Complete the sentences with the -ing form of an appropriate verb listed below.
receivekeep upenterfindlinksenduse
with the latest news on your favourite team is easy on the web.
1
2 One of the most useful features of the Internet is
and

email.

3 Fibre-optic cable can be used for


computers in a network.
4 Search engines are ways of
information on the Web.
5
audio and video attachments is possible with email.
6
a keyboard is the most common way of
data into a computer.

2 The diagram shows how your browser finds the


webpage you want. Label these items:
a Router

b Domain Name System


(DNS) server
c Remote Web server
d Browser PC
e URL
f Internet Protocol address

205.136.145.101

http://www.zdnet.com

Corporate
LAN
2

3 Find eight words relating to inventing.


The words read from left to right ()
and top to bottom ().
possible theory invention
prototype great brainstorm
worksbuilt

q
n
b
u
i
l
t
b
d
b

p
r
o
t
o
t
y
p
e
r

w
t
g
h
t
j
a
s
w
a

g
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r
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a
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t
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y
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o

u
j
r
h
n
e
d
u
q
r

p
o
s
s
i
b
l
e
k
m

4 General purpose packages such as word processors and spreadsheets have a number

of features in common. Match the commands (17) with the meanings (ag).
1
2
3
4
5
6
7

Open
New
Save
Print
Insert
Edit
Format

a
b
c
d
e
f
g

alter data in the document


begin a new file containing no data
alter the appearance of the text (e.g. change the font)
start the application ready for use
enter the information in the file
save the document to disk
send the data to the printer to be printed out

Information Technology

10
1 Study this simple database of volcanoes and answer the questions.
1
2
3
4

How many fields are there?


How many records are there?
List the volcanoes in South America.
List the volcanoes over 5500 metres.

Name

Country

Continent

Height (m)

Status

Cotopaxi

Ecuador

South America

5978

active

Popocatapetl

Mexico

North America

5452

active

Sangay

Ecuador

South America

5410

active

Tungurahua

Ecuador

South America

5033

active

Kilimanjaro

Tanzania

Africa

5889

active

Misti

Peru

South America

5801

dormant

2 Complete the sentences with the words listed below.


considerconsiderationconsiderableconsiderably
1
2
3
4

using another company if they cant provide the software.


Well have to
The company has invested a
amount of money in ergonomic workstations.
The CEO has submitted this proposal for your
.
This computer is
faster than the old one.

3 Study the forms a cursor can take on your computer. Match the names (17)

with the icons (a-g).


1
2
3
4
5
6
7

hourglass
arrow pointer
pointing finger
not available
crosshair
magnifying glass
drag and drop arrow

4 Complete the dialogue with will or would.


A What
B I

you do when you finish your diploma?

1
2

like to take a course in multimedia.

A How long

that take?

B If I choose the certificate, it


take a full year.
A What

7
8

have better job prospects.

you decide?

B It depends on my finals. If I do well, I

10

take 6 months but if I chose the masters, it

be the advantage of the masters?

B I guess I
A When

Information Technology

go for the masters.

11
1 Complete the text using the correct form of the verbs in brackets.
How smart cards work
Smart cards prevent unauthorised users
users

2
3

(access) systems and permit authorised

(have) access to a wide range of facilities. Some computers have smart card readers

(allow) you

(buy) things on the Web easily and safely with digital cash.

2 Complete the sentences using need to, have to, must, and mustnt.
1
2
3
4
5

Technical qualifications
to be renewed at intervals to ensure they do not go out of date.
You
become an expert in too narrow a field.
You
have good communication skills to become an IT manager.
You
be an expert in hardware to become a programmer.
You
be able to use C++.

3 Graphics packages allow you to:

draw graphics
add text
change tools
change attributes
scale the graphic
rotate the graphic

Surefast Insurance

Surefast Insurancewhatever the problem!

Which features have been used to change picture 1 to picture 2?

4 Complete the table about General Purpose Packages with the words listed below.
boldformulasearchtabcelljustifyselection rulestool palettecolumnpaintdraw
recordsortunderlinefieldrotatespelling checkerfillrowfontscale
Word processing

Databases

Spreadsheets

Graphics

Information Technology

11

12
1 Find eight words relating to IT support. The words read from left to right ()
and top to bottom ().

complaint problem polite reference


help faulty system worker

f
a
u
l
t
y
r
c
f
g

u
h
e
l
p
n
e
s
s
n

b
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e
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n
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r
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m
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t
g
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f
c
b
c
b
p
e

z
x
e
d
w
v
e
b
i
r

c
o
m
p
l
a
i
n
t
i

2 Complete the sentences with the words listed below.


connectconnectedconnectingconnectorconnectivityconnections
1
2
3
4
5
6

is an important concept in global communications.


He only got that contract because he has
in the government.
Make sure the
is not loose before you call a service technician.
Once the new telephone lines are
, our system should be more efficient.
How do I
my computer to the wireless network?
If youre having problems
wirelessly, you need to configure your wireless network .

3 Write the numbers as words.


1
2
3
4
5

25
140
82
1567
250 000

4 Complete the sentences with the words listed below.


jobrecipientmessage documentsrecipients
1
2
3
4
5

12

is about.
Always complete the Subject line so the recipient knows what the
End your email with a signature. Include your company name,
title, and contact details.
Only use Reply to all if all the
need to read your email.
Remember to attach the
you are referring to. Its easy to forget.
Check with your
before sending large attachments. Mailboxes can fill up quickly.

Information Technology

13
1 Study this version of a GUI. Which part of the screen would you touch if you wanted to:
1
2
3
4
5
6

make a phone call?


send an email?
access a keyboard?
record an appointment?
get help?
write new mail?

2 Look again at the diagram above. What do you think happens if you touch
the areas of the screen (gl)?
g
h
i
j
k
l

3 Match the words (18) with the definitions (ah).


1
2
3
4
5
6
7
8

a
b
c
d
e
f
g
h

Website
ASP
Virus
Office Suite
Bandwidth
Broadband
Data centre
SAP

set of standard programs used in an office.


facility for storing large amounts of information
capacity of a network connection
high capacity internet connection
self-replicating program
common enterprise resource planning tool
application service provider
collection of related webpages

4 Complete the text with the words listed below.


calledsounddifferencecompetesmegabytesfiles
MP3

is that MP3

with another audio file format


4

WAV. The key

are much smaller than WAV files. An MP3 file can store a minute of

per megabyte, while a WAV file needs 11 or 12

to hold the same amount.

Information Technology

13

14
1 Study these versions of OfficeSuite and decide which version provides the best value for the
following users. The versions are listed from the cheapest to the most expensive.

1 A salesperson who wants to make


presentations at conferences.
2 An administration assistant who needs
to write office correspondence and
OfficeSuite
OfficeSuite
OfficeSuite
Professional
Standard
Small Business Edition
send and receive emails.
wordprocessor
wordprocessor
wordprocessor
spreadsheet
spreadsheet
spreadsheet
3 A programmer who wants to
database
presentation program
DTP
DTP

email

email
develop applications tailored
presentation program
PIM
PIM
email
small business tools
to a companys needs.
small business tools
4 A company which wants to produce its
OfficeSuite
OfficeSuite
Premium
Developer
own in-house newsletter.
wordprocessor
wordprocessor
spreadsheet
spreadsheet
5 A company wishing to develop
database
database
DTP
DTP
its own website.
presentation program
presentation program

email
email
6 A company which wants to analyse
PIM
PIM
small business tools
small business tools
all its sales records.
website editor
website editor
image editor
image editor
7 A promotions person who wants to be able
developer tools
to edit complex graphics and incorporate
them in brochures.
8 A company which wants to share
documents on a local area network.

2 Complete the text with the words listed below.


informationnavigationreturnfullwayvisitorsimportant
Your website may be chock
but if

of

to the site cant easily find their

. Besides content, the most

about your company and its products,


4

around its pages they may never

aspect of a website is its

scheme.

3 Complete the sentences with the appropriate form of the verbs listed below.
back up keep up build up start up update
her knowledge of computing.
1 Shes taking a course to
2 The computer checks the memory when it
.
3 He
a website to advertise his travel company.
4 You can
with developments by reading PC magazines.
5 How do I stop a program auto
in Windows 7?
6 I have been
files all morning. I cant risk losing any data.

4 Complete these sentences with the infinitive or -ing form of the verbs in brackets..
1
2
3
4

14

He objected to (pay)
for expensive telephone calls for Internet access.
He tried to (hack into)
the system without (know)
the password.
You neednt learn how to (program)
in HTML before (design)
webpages.
I look forward to (input)
data by voice instead of (use)
a keyboard.
Information Technology

15
1 Complete the text with the words listed below.
chipCPUdiscretebitsengineerspowerful
The microprocessor, also known as a

or central processing unit, is a complete

computation engine that is manufactured on a single

introduced in 1971. The Intel 4004 was not very


4

. The first microprocessor was

; it could only add and subtract 4

at a time. However, it was remarkable that everything was on a single chip. Prior to

the 4004,

built computers either from collections of chips or from

components (transistors wired one at a time).

2 Choose the correct word to complete the sentences.


1 This
is broken so please call a
mechanic/ mechanical/ mechanism

to repair it.

2 A

is someone who has been trained in


technical/ technology/ technician

3 After the

installation, the building will have


electricity/ electrical/ electrician

4 Study

at university if you want to become an


engine/ engineer/ engineering

5 He has a diploma in

and now he repairs

equipment.

electron/ electronics/ electronic

3 Match the addresses (14) to the users (ad).


1
2
3
4

rossi@cantsoc.com.it
sales@demon.net
lunchx@swto1.usace.army.mil
s.larriwu@ly.ac.fr

4 Find eight words relating to directions


and location. The words read from left
to right () and top to bottom ().
turn right left parallel veer
underoveropposite

a
b
c
d

a student at a French university


an Italian wine co-operative
a military organization based in the US
an ISP
v
t
u
r
n
a
z
x
z
d

b
q
v
j
x
v
a
x
w
v

u
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d
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o

r
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Information Technology

15

16
1 Study the diagram which explains MP3 and match the captions to the pictures.
a Once youve paid by credit card
music is downloaded to your PC.
b The original music file is stripped of anything
that is inaudible to the human ear. After MP3 has
done its work, the file is reduced to roughly one
twelfth that of the original recording.
c MP3 files can be listened to on your PC,
a dedicated MP3 player, your stereo, or
your phone.
d MP3 files are put on a website, where browsers
can listen to samples and buy a single track or
album Or even create their own compilation.

Original File

After MP3

Audible

2 Complete the sentences with will have to or will be able to and the verbs listed below.
They may be positive or negative.

accessworktake onmeetprotectstart
1
2
3
4

our computer system against hackers.


We
Digital communication means that more people
from home.
My computer has just crashed. I
that presentation all over again.
The IT department is carrying out important work over the weekend
so staff
their email accounts.
5 Im free on Thursday so I
you for lunch.
6 If the online business continues to grow, they
more staff.

3 Match the terms (15) with the definitions (ae).


1 Edutainment
a
2 Multimedia
b
3 Expert system
4 Telecommute
c
5 Information superhighway

d


e

Software that enables computers to think like experts.


Use computers to stay in touch with the office while
working at home.
Internet system designed to provide free, interactive access
to vast resources for people all over the world.
Multimedia materials with a combination of educational
and entertainment content.
A combination of text with sound, video, animation, and graphics.

4 Complete the text with the words listed below.


computerssophisticatedlocationcomputingcontroldevices
Not only is

equipment getting smaller, it is getting more

are part of many machines and

. Computers

that once required continual human supervision and

. Today, computers in security systems result in safer environments,

in cars

improve energy efficiency, and computers in phones allow you to access the Internet, use your email,
take photographs, and track your

16

Information Technology

17
1 Complete the text using the Present Simple or Present Continuous form of the verbs in brackets.
I

1
3

(be) a student and I

(attend) lectures and

week we

(study) Electronic Engineering. Normally we


4

(carry out) experiments in the laboratory. But this

(do) real work with Electronic Engineers in various different companies.

(work) in a company called TeleNorth, which

area networks. I
Today we

8
9

(install) radio-based local

(help) an engineer, Fred Johnson, to assess where to put the transmitters.

(visit) a company that

10

(build) a new factory and wants to use

TeleNorth technology for its networks.

2 Study this email address. It belongs to Anna Lock, who works for the Pesto company in the UK.
Using the information below, label each section of the address.
domain type of organization User ID country

locka@2pesto.3co.4uk

1
2
3
4

3 Complete the sentences about a brother and a sister, Roberto and Renata,
using the Present Perfect or Past Simple form of the verbs in brackets.
1 Roberto
(be) a computer technician for the last three years.
2 During this time, he
(set up) five networks for large companies.
3 Before becoming a computer technician, he
(be) a computer repair man in a shop for
four years.
4 During those four years he
(repair) hundreds of computers.
5 Since 2006 he
(work) for Dynatron, the biggest company in the region.
6 Roberto and Renata both
(become) interested in computers while they were at school.
7 In September 2006, Renata
(begin) a university course in computer science.
8 Over the last three months, Renata
(take) three exams.

4 Complete the text with the words listed below.


WeblanguageprogramelectronicoperatingwritingJava
1

is a programming

originally designed for programming small

devices such as mobile phones. It can run unchanged on any


Interpreter

. Java is used for

programs for the

system that has a Java


.

Information Technology

17

18
1 Put these instructions for opening a computer into the correct order.
a Release the two catches underneath and lift up to remove the panel.
b Shut down your computer by choosing Shut Down from the Apple menu or the special menu.
c If there are security screws on the vertical plate on the back of the computer, remove them with a
Philips screwdriver.
d Unplug all the cables except the power cord from your computer.
e Pulling gently, slide the tray out.
1
2
3
4
5

2 Complete the sentences with the infinitive or -ing form of the verbs in brackets.
1
2
3
4

Dont switch off without


(close down) your PC.
I want
(upgrade) my computer.
He cant get used to
(log on) with a password.
You can find information on the Internet by
(use) a search engine.

3 Find the eight words listed below in the puzzle.


The words read from left to right ()
and top to bottom ().
risk chance odds likely even
choiceshouldjackpot

r
i
s
k
a
a
e
u
s
z

g
h
n
l
w
e
v
t
s
x

c
u
o
d
d
s
e
d
h
a

h
q
a
w
r
f
n
u
o
w

a
k
j
h
g
f
d
s
u
s

n
j
a
c
k
p
o
t
l
n

c
m
n
b
v
c
x
z
d
d

e
c
l
i
k
e
l
y
n
l

4 Put the sentences about sending a secure email into the correct order.
a
b
c
d

The message is decrypted with the recipients private key


The message is received by the recipient
The message is encrypted with the recipients public key
The message is sent by the sender.

1
2
3
4

18

Information Technology

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m

Answer Key
Unit 1

1 1 did you do

6
7
8
9

2
worked
3
searched
4
Did you find
5 found

2 1 False

wanted
compared
did you use
Have you ever used

4 False
5 False

2 True
3 True

3 1 e 2b 3d 4a 5f 6c
4 1 1GB

Unit 4

1 1 developed

2 designed
3 programming

2 work
3 to display
4 to type

2 1 a 2c 3b 4d
3 1 to get

4 1b 2c 3a 4d

2 19
3
3 GHz
4 Microsoft Windows XP Professional

Unit 5

Unit 2

3 into
4 from

5
6
7
8

3 1 Markup

1 1f 2e 3j 4h 5i

6
c 7b 8g 9a 10d

1 e 2j 3a 4i 5h
6 c 7b 8d 9g 10f

2 1 inside / in
2
from

2 language
3 webpages
4 tags
c
a
c
h
e

a
p
r
o
c
e
s
s
o
r

p a c

start
HTML
code
Javascript

t y
s
d a t a o
f
s
t
p
h a r d w a r e
a
e
m e m o r y
d
e

2 1 back up

2 such as
3 therefore
4 because

3 1b 2a 3d 4c
4 1 although

e v i

c e

d a t a

p l

v a c y
m e n t

e
m
a
i
l

3 1c 2e 3d 4a 5b
4 1F 2T 3F 4F 5T 6T

Unit 6

1 1 webpage

1 1 c 2d 3b 4a
2 free up
3 uploaded
4 start up

r
d
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s
t
e
i
a
m
r p e o
c
h p r i
d o c u

2
3
4
5

hyperlink
URL
browser
DNS

2 1f 2e 3a 4g 5c 6d 7b
3 1 SIMMS

Unit 3


4 easy
5 hardware
6 portable

2
3
4
5

CPU
Cache memory
Expansion slots
ROM

4 1b 2c 3a 4e 5d
5 such as
6 in addition
7 because

Unit 7
1
2
3
4

1e 2a 3g 4f 5b 6d 7c
1d 2c 3a 4e 5b
1e 2d 3f 4a 5c 6g 7b
1f 2b 3c 4h 5g 6a 7d 8e

Information Technology

19

Answer Key

Unit 8

1 1b 2e 3d 4a 5c
2 1 explanatory

2 explanation
3 explain
4 explained

3 1c 2f 3b 4a 5d 6e
4 1d 2a 3c 4b

Unit 9
2
3
4
5
6

2 1e 2f 3a 4c 5b 6d
p
g r
r
i
o
n
t
v
o t h e
t
n
y
t
p
i
e
w o
r a i n

b
u
i
l
t

e a t

p
o
s
s
i
b
l
e

o r y

r k s
s t o r m

4 1d 2b 3f 4g 5e 6a 7c

Unit 10
2 6
3 Cotopaxi, Sangay, Tungurahua, Misti
4 Cotopaxi, Kilimanjaro, Misti
2 considerable
3 consideration
4 considerably

3 1 f 2g 3e 4b 5a 6d 7c
4 1 will

2
3
4
5

would
will
will
would

Unit 11

6
7
8
9

would
would
will
will

1 1 accessing

3 allowing
4 to buy

2 1 must

4 must
5 have to

2 to have

2 mustnt
3 need to

3 draw graphics add text change attributes scale


the graphic rotate the graphic

20

bold

record

formula

tool palette

underline

sort

row

paint

spelling checker

field

fill

draw

font

search

column

rotate

tab

cell

scale

justify

selection rules

f
a
u
l
t
y
r

c
p
o
p r o b l e m
l
p
i
l
t
a
e f e r e n c e i
n
s y s t e m
t
w o r k e r

h
e
l
p

2 connections
3 connector

4 connected
5 connect
6 connecting

3 1 twenty-five

2
3
4
5

one hundred and forty


eighty-two
one thousand five hundred and sixty-seven
two hundred and fifty thousand

4 1 message

2 job
3 recipients

4 documents
5 recipient

Unit 13

1 1b 2e 3f 4a 5d 6c
2 g delete a file

2 1 consider

Graphics

2 1 Connectivity

1 1 5

Spreadsheets

sending/ receiving
linking
finding
Sending
Using/ entering

Databases

Unit 12

1 1 Keeping up

Word Processing

Information Technology

h
i
j
k
l

find a file
read email
draw a picture
access a calculator
access tools

3 1 h 2 g 3 e 4 a 5 c 6 d 7 b 8 f
4 1 competes

2 called
3 difference

4 files
5 sound
6 megabytes

Answer Key

Unit 14

4 1 computing

1 1 standard
2 standard
3 developer
4 small business edition
5 premium
6
professional
7 premium
8 professional

Unit 17

1 1 am

2 1 full

5 return
6 important
7 navigation

3 1 build up / update

4 keep up
5 updating
6 backing up

2 information
3 visitors
4 way
2 starts up
3 started up / built

4 1 paying

2 chip
3 powerful

4 bits
5 engineers
6 discrete

2 1 mechanism, mechanic
2
3
4
5

2 domain
3 type of organization
4 country

3 1 has been

5 has worked
6 became
7 began
8 has taken

4 1 Java

5 program
6 writing
7 Web

2 has set up
3 was
4 repaired
2 language
3 electronic
4 operating

technician, technology
electrical, electricity
engineering, engineer
electronics, electronic

1 1b 2d 3c 4a 5e
2 1 closing down

2 to upgrade
3 logging on
4 using

r
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c h a n c e
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c
i
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k
k
s
p
e
e v e n
o
l
t
y
s h o u l d

3 1b 2d 3c 4a
4

u n d e r

t
u
r
n

6 am working
7 installs
8 am helping
9 are visiting
10 is building

study
attend
carry out
are doing

Unit 18

1 1 CPU

2
3
4
5

2 1 user ID

2 hack into/ knowing


3 program/ designing
4 inputting/ using

Unit 15

4 control
5 computers
6 location

2 sophisticated
3 devices

o
p
r i g h t p
o
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f
e
t
v e e r

p
a
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a
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e
l

c
h
o
i
c
e

4 1 d 2c 3b 4a

Unit 16

1 1b 2d 3a 4c
2 1 will have to protect

2
3
4
5
6

will be able to work


will have to start
wont be able to access
will be able to meet
will have to take on

3 1d 2e 3a 4b 5c

Information Technology

21

acknowledgements
The publisher would like to thank the following for their kind permission to reproduce
photographs and other copyright material.
Illustrations by: Stefan Chabluk p3, 6, 7, 8, 9, 10, 11, 13, 16; Mark Duffin p1.
Other copyright material by: Microsoft p4.
Cover image by: Shutterstock (Computer surface-mounted board/Vydrin)

3
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