Class: IS Tuesday-Thursday morning

Group 69: V Ngc Qunh Mai, Trn Minh Hong Long, Trng Gia Lun,
Phm Th Thu Dng, Nhm in Trn
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INCLASS EXERCISE 2
Question 1:
Pros

Cons

Quarters
- Get through sequence courses
faster
- The variety of courses they are
allowed to take
- Plenty of opportunities to make up
their GPA

Semester
- Huge winter break
- Increased course capacity
(semester 13 courses/week >
quarters 10 courses/week)
- More time to recover from a bad
start in a class

- Take midterms or finals every 5

weeks

- Less classes overall

- Worse summer vacation

Question 2
Looking for new students every year
Share the list of students through email of classes to make sure
Prepare the course detail for students to know classrooms
Post lists of required textbooks
Introduce some references such as books, websites, and test bank
Give homework assignments after lessons
Grade homework, give solutions and help students understand hard questions
Handle any waiting lists for classes
Question 3
Waiting List Process Costs:
Cost of lost students who transfer because of unavailable courses
Cost of student delay in graduation because of unavailable courses
Cost for administrators to arrange for additional seats in existing courses or
hire more teachers for new courses
Looking for new students process costs:
Cost of advertising
Cost of renting rooms, interviewer, tests
Cost of grading the test

Question 4
Waiting List Process Costs: At a minimum, costs will include:
Clerical/advisor costs: 40 hours per semester * $25/hour labor = $1,000
Administrative costs: 4 hours per semester * $100/hour labor = $400
Looking for new students process costs: At a minimum, costs will include:
Advertising costs: banner, poster and multimedia $2,000
Grading test costs: $0.5/student * 300 students = $150
Question 5
The total cost for each process
The waiting list process costs at least $1,400 per semester
The looking for new students process costs at least $2,150
Question 6
Some universities in the US keep quarter systems rather than the semester systems
because of some reasons:
Shorter course duration
Students have more time to study by themselves. They can skip or spend less
time and money for bad class. In addition, it is easier to stay motivated
compared to going for a full 15-week semester. It keeps student working
harder
Negative feedback from students, teachers, staffs who like quarter system
If the university converts to semester system, they wont be familiar with this
change. They have to study or teach longer which leads to a problem that they
have change syllabus
More flexible classes schedule
Double majors or minors may be easier for quarter students because of the
variety of courses they are allowed to take. Also, if a student falls behind, they
have plenty of opportunities to make up their GPA
Conversion costs - financial and opportunity costs not incurred if dont
convert to semesters
If the university chooses to convert, it has to pay amount of money for this
change
Course content that is best delivered through repetition and more consistent
exposure to material is better suited for the quarter system
Question 7
This analysis demonstrates the ability to understand the university from a business
process perspective and to evaluate these processes from both efficiency and
effectiveness perspectives. The student performing this analysis would clearly be
demonstrating his/her non-routine skills of abstract reasoning and critical thinking.