DEPARTMENT OF BUSINESS MANAGEMENT AND ENTREPRENEURSHIP

College of Arts and Sciences

San Beda College

COURSE SYLLABUS
1st Semester, AY 2015 - 2016
Vision-Mission Statement

San Beda College, a Catholic educational institution, is committed to the Christian formation of the Bedan Community as its
service to the Church, the Philippine society, and the world.
Vision
:
San Beda College envisions a community that is Fully Human, Wholly Christian, Truly Filipino, and Globally Competitive.
Mission
:
San Beda College aims to form its members in Faith, Knowledge, and Virtue
Core Values
:
Inculcate in the students the Benedictine core values of Study, Community, and Pursuit of Peace
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Course Title
Course Code
Prerequisite
Credits

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:
:
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Instructor
:
Email
:
Office
:
Consultation Hours:
Venue
:

MGT05
Production/Operations Management
MGT01
Three (3) Units
Zernan L. de Ramos
zernanderamos@yahoo.com, zderamos@sanbeda.edu.ph
DBME Office
9:00 to 3:00 pm

I. Course Description:
This course tackles the nature, scope, functions and importance of production and operations management in business. It includes discussions on productivity,
competitiveness and strategy, forecasting, production system design, process selection and capacity planning, facilities layout, design of work systems, quality, scheduling and justin-time manufacturing systems. Cases will also be used to illustrate and apply the basic production and operations concepts and tools commonly used in business firms.

II. Course Objectives:

1. Understand the field of operations management (OM) and its relationship to the other functional areas of business in the decision making process
2. Demonstrate productivity challenges, importance of project management and the modern OM practices and technologies for competitive advantage of the organization
3. Identify and explain the three strategic approaches and its impact to operations decisions that results to competitive advantage of the organization
4. Explain the importance and apply the basic OM principles and issues by covering topics in forecasting, designing goods/services, process strategy, design of work system and
capacity planning
5. Explain and apply the advance OM principles and issues pertaining to quality management, location decisions, layout planning, supply chain, inventory management, aggregate
planning, materials requirement planning and enterprise resource planning and short term scheduling
6. Apply and review the OM concepts, mathematical tools and techniques
7. Demonstrate full application of OM by performing aggregate planning, materials requirement planning and enterprise resource planning and short term scheduling.
8. Illustrate the value of OM principles for an effective and efficient process flow of an organization including the use of its resources.
9. Apply the Benedictine core values of prayer and work in OM learning
10. Relate the OM decisions to community involvement, societal poverty reduction and nation building

III. Course Outline

Course Objective

Learning Outcomes

Understand the field of operations

management (OM) and its relationship to
the other functional areas of business in
the decision making process

Explain, relate and

communicate the significance
of OM to all specific
functional area of business

Demonstrate productivity principles,

importance of project management and
the modern OM practices and

Understand, describe and

evaluate the core processes
on how the goods and

Time
Allotment
Week 1 to
4

Topics
Introduction to Operations
Management (OM) and Productivity
Importance of OM
Differences between
Manufacturing and Service
Organizations
Ten (10) OM Decisions
Productivity measure

Teaching Strategies/
Activities
Discussion of Class Policies
Groupings

Assessment Tools/Tasks
Micro Assessment
(Seatwork)

Lecture with discussion

Board work

Illustrative computation problems

on productivity and project
management

Test Assessment
Group

reporting

of

OM

technologies for competitive advantage of

the organization

services are produced

Operations Strategy
Operations in Global Environment
Competitive priorities (i.e. cost,
quality, time, flexibility, etc)

Identify and explain the three strategic

approaches and its impact to operations
decisions that results to competitive
advantage of the organization

Project Management
Planning, Scheduling, Controlling
Project life cycle
PERT-CPM, Crashing, Cost-TimeTrade Off

Case study and analysis

Articles

Research and critiquing of OM

related article compilation from
newspaper, magazine or journals.
Video Clips
-McDonalds Made for You
System
-Applications of 10 OM
Decisions in Manufacturing and
Service Organizations
Game simulation: Project
Management Spaghetti Tower

Explain the importance and apply the

basic OM principles and issues by
covering topics in forecasting, designing
goods/services, process strategy, design
of work system and capacity planning

Design and evaluate

qualitatively and
quantitatively an effective
and efficient process flow of
an organization

Apply and review the OM concepts,

mathematical tools and techniques

Develop an excellent
problem solving, analytical
and computation skills and
good attitude toward OM
related problems and
situations

Week 5 to
8

Forecasting
Importance, Steps, Approaches in
forecasting process
Time Series Forecasting Models:
nave, simple mean or average,
simple moving average, weighted
moving average, exponential
smoothing,
Forecasting Seasonality

Lecture with discussion

Designing Goods/Services
Goods and Service Design
Selection
New Products & Product
Development
Steps in the Product Design
Process

Video Clips
- Process production of orange
juice, hotdog, denim pants,
canned sardines, bacon,
automobile engine, etc.

Illustrative computation problems

on forecasting, decision tree to
product design, break-even
analysis, time study and standard
time and bottleneck analysis.
Case study and analysis

Micro Assessment
(Seatwork)
Board work
Test Assessment
Case analysis and reporting
from book

Review

in preparation to Midterm
Exam Examination

Process Design
Process Strategies, Analysis,
Design

 Flowcharting & Mapping

Types of Processes: project, batch,
line and continuous processes
HR, Job Design & Work
Measurement
Designing a Work System
Work Measurement
Setting Standard Times and
Procedure for a Time Study
Capacity Planning
Design and Effective Capacity
Bottleneck Analysis and Theory of
Constraint
MIDTERM Week
Explain and apply the advance OM
principles and issues pertaining to quality,
location decisions, layout planning,
supply chain, inventory management,
aggregate planning, materials requirement
planning and enterprise resource planning
and short term scheduling
Apply and review the OM concepts,
mathematical tools and techniques

Design and evaluate

qualitatively and
quantitatively an effective
and efficient process flow of
an organization
Develop excellent problem
solving, analytical and
computation skills and good
attitude toward OM related
problems and situations

Week 9
Week 10 13

Managing Quality
Quality Definition and Tools
Philosophy of TQM
Quality awards and standards:
Malcolm Baldrige National Quality
Award, ISO 9000 and ISO14000
Statistical Quality Control
Location Analysis
Strategic Importance, Location
Factors
Evaluating Location decisions
Designing Process and Product
Layouts
Layout Planning
Strategic Importance, Types, FixedPosition v. Process-Oriented,
Work Cells, Repetitive v. ProductOriented

Lecture with discussion

Midterm Exam
Micro Assessment
(Seatwork)

Hands on application of quality

management auditing of the school
campus

Board work
Test Assessment

Illustrative computation problems

on statistical process control and
process capability, center of
gravity, process layout using cost
minimization, assembly-line
balancing, economic order quantity

Reflection Paper on OM
learning, memorable activity
and midterm exam result

Case study and analysis

Video Clips
-Culture of Quality at Arnold
Palmer Hospital, Frito Lay and
Darden Restaurant
-Managing Inventory at Frito Lay

 Assembly Line Balancing

Types of Layouts: process, product,
hybrid & fixed position.
Essentials of Supply Chain
Management (SCM)
SCM for manufacturer and Service
Organizations
Role of Purchasing
Supply Chain Distribution
Trends in SCM

-Frito Lays Quality-Controlled

Potato Chips
-Laying out Arnold Palmer
Hospitals New Facility
-Dardens Global Supply Chains
Location Analysis of a chosen
business establishment; For
reporting of students.

Inventory Management
Types of Inventory
Relevant Inventory cost
Mathematical Models for
Determining Order Quantity
Demonstrate full application of OM by
performing aggregate planning, materials
requirement planning and enterprise
resource planning and short term
scheduling.
Illustrate the value of OM principles for
an effective and efficient process flow of
an organization including the use of its
resources.
Apply the Benedictine core values of
prayer and work in OM learning
Relate the OM decisions to community
involvement, societal poverty reduction
and nation building

Create Research Paper

containing business
recommendations using the
critical OM decisions and
implement it resulting to the
competitive advantage of the
organization
Show the impact of applying
the Benedictine core values
in the effectiveness and
efficiency of the organization
and to the society

Week
to 17

14

Aggregate Planning
Roles and Relevance of Aggregate
Planning in Marketing, Financial
and Engineering Plan
Types of Aggregate Plans
Developing Aggregate Plan

Lecture with discussion

Test Assessment

Illustrative computation problems

on aggregate planning techniques
and MRP plan

Written Report: Reflection

paper on observations and
findings from the operations
assessment in plant visit.

Case study and analysis

Materials Requirement Planning
(MRP) and Enterprise Resource
Planning (ERP)
Dependent Inventory Model
Requirements
MRP Structure and Management
Development of ERP in
manufacturing and service sector
Short Term Scheduling
High and Low Volume Operations
Scheduling Work

Video Clips
-MRP at Wheeled Coach
-When 18,500 Orlando Magic
Fans Come to Dinner
-Scheduling at HardRock Cafe

Submission and reporting of

Research Paper

Attendance to seminars,
conferences, workshops in
collaboration to SOMS
Conduct of plant visit together

Finals Week

How to Sequence Jobs

with SOMS

Template and Review of Guidelines

of Research Paper

Week 18

Review in preparation to Final

Examination
Final Exam
Remedial Exam (case to case
basis)

V. Course Requirements
At the end of the course, the students are required to submit a Research Paper based on a company/plant visited (both manufacturing and service provider) using Operations
Management.
Research paper must be based on a plant visit that is subject for approval of the Professor, DBME Chairperson. Deadline of submission will be on or before final examination
week during class session. This paper must be typewritten, double-spaced and must be at least 15 page. Grading will be based on rubrics. The whole section must be able to
participate in community involvement in a community project of SBC.
The format of the research paper can be modified based on the course of the students:
Operations Management and Accountancy Students:
Entrepreneurship Student:
Financial Management Students:
Human Resource Development Students:

Plant visit and Analysis based on 10 Operations Management decisions

Operations Management Plan (vis--vis requirement of Business Plan Writing requirement)
Plant Visit and Process and Internal Analysis (vis-a-vis requirement of STRAMA paper)
Plant visit, Process analysis with emphasize on Job Design and Work Responsibilities

The minimum components of the paper must include the following:

1. A brief introduction or background of the study.
2. A statement of the problem.
The objectives to be achieved of the research paper are as follows:
1. The theoretical framework, if necessary, TOWS.
2. A presentation and analysis of the study. (Application of OM decisions)
3. The conclusions arrived at.

VI. Grading System and Grading Procedure

Grading System
General Policies:
1. The Midterm Grade (MG) shall be computed as follows:
MG = 60% of class standing + 40% of the MX (Midterm Examination)
2. The Final Grade (FG) shall be computed as follows:
FG = 50% of overall class standing + 20% of the MX + 30% of the FX (Final ExaM)
3. The term CLASS STANDING refers to the aggregate grade for all the other course requirements, such as long examinations, quizzes, seatworks,
assignments, projects, research, etc.
4. Midterm and final grade- points shall be reported based on the following table of equivalents:
Percentage
Equivalents
Below 60
60-63
64-67
68-71
72-76
77-81
82-86
87-91
92-96
97-100

Gradepoint
5.00
3.00
2.75
2.50
2.25
2.00
1.75
1.50
1.25
1.00

VII. Course References

Heizer, Jay, and Render, Barry, Principles of Operations Management, Prentice Hall, 2010

Other Reference:
Reid, Dan, R., Sanders, Nada, R., Operations Management: An Integrated Approach, 4th Edition, John Wiley and Sons, 2010
Collier, David, A., and Evan, James, R, OM, Student Edition, Cengage Learning, 2010
Stevenson, William J., Operations Management, McGraw-Hill, 2010

Prepared by:

Endorsed by:

Zernan L. de Ramos
Faculty

Antonino Arturo C. Manahan

Chairperson

Noted by:

Approved by:

Joffre C. Alajar
Associate Vice Dean

Tessie R. Dajose
Dean