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True/False
Indicate whether the statement is true or false.
____

1. Several styles are considered acceptable for business letters.

____

2. The second item in a block style business letter is the date.

____

3. As you type the body of the letter, notice Word automatically moves the insertion point to a new line when it
reaches the right margin.

____

4. Before you continue with the rest of the letter, you should save what you have typed so far.

____

5. To undo (reverse) the last thing you did in a document, click the Redo button on the Quick Access Toolbar.

____

6. AutoCorrect automatically corrects common typing errors.

____

7. The grammar checker marks grammatical errors with a wavy red line.

____

8. Pressing the Ctrl+End keys moves the insertion point to the end of the document.

____

9. Paragraph spacing refers to the space that appears directly above and below a paragraph.

____ 10. To select multiple lines of text click in the white space to the left of the line..
____ 11. By default, Word documents include .5-inch margins on all sides of the document.

Matching
Identify the letter of the choice that best matches the phrase or definition.
a. Quick Access Toolbar
g. Format Paint button
b. Paragraph mark
h. Zoom level
c. Insertion point
i. Alignment
d. Block style
j. Nonprinting characters
e. Paragraph spacing
k. AutoCorrect
f. Margins
l. AutoComplete
____ 12. Automatically corrects common typing errors
____ 13. Symbols that can appear on the screen but are not visible on the printed page
____ 14. Indicates the end of a paragraph
____ 15. Inserts dates and other regularly used items for you
____ 16. How the text lines up according to the margins on a page
____ 17. Controls the document's onscreen magnification
____ 18. Provides one-click access to commonly used commands, such as Save
____ 19. A type of business letter
____ 20. Used to copy formatting from the selected text to other text in the document
____ 21. Shows where characters will appear when you start typing
____ 22. Refers to space that appears directly above and below a paragraph
____ 23. The blank spaces around the edges of a documents contents

Multiple Choice
Identify the choice that best completes the statement or answers the question.
____ 24. The ________ is only visible if nonprinting characters are turned on.
a. paragraph mark
c. ruler
b. insertion point
d. status bar
____ 25. The _____ buttons allow you to change the way the document displays.
a. Preview
c. View
b. Show/Hide
d. Print
____ 26. The ________ indicates that the Print Layout view is selected.
a. orange highlight
c. red dotted line
b. green wavy line
d. boldfaced icon

____ 27. Item 1 in the figure above is a ____.

a. word wrap symbol
b. nonprinting ScreenTip

c. paragraph mark
d. space mark

____ 28. Item number 2 in the figure above was created by ____.
a. the person typing the document
c. the Insert Date feature
b. the AutoComplete feature
d. the AutoDate feature

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Answer Section
TRUE/FALSE
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

T
F
T
T
F
T
F
T
T
F
F

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1
1
1
1
1
1
1

REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:

WD 6
WD 6
WD 8
WD 9
WD 10
WD 11
WD 11
WD 14
WD 15
WD 18
WD 19

K
J
B
L
I
H
A
D
G
C
E
F

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1
1
1
1
1
1
1
1

REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:
REF:

WD 11
WD 2
WD 2
WD 6
WD 38
WD 4
WD 2
WD 4
WD 26
WD 2
WD 15
WD 2

PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1

REF:
REF:
REF:
REF:
REF:

WD 2
WD 3
WD 3
WD 6
WD 6

MATCHING
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

MULTIPLE CHOICE
24.
25.
26.
27.
28.

ANS:
ANS:
ANS:
ANS:
ANS:

A
C
A
C
A