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POLICY
CONTRIBUTION
ISSUE 2015/13
JULY 2015
ADDRESSING
FRAGMENTATION IN
EU MOBILE TELECOMS
MARKETS
MARIO MARINIELLO AND FRANCESCO SALEMI
Highlights
Telephone
+32 2 227 4210
info@bruegel.org
Mobile telecommunications markets are an important part of the European Commissions strategy for the completion of the European Union Digital Single Market.
The use of mobile telecommunications particularly mobile data access is growing and becoming an increasingly important input for the economy.
The EU currently does not have a unified mobile telecommunications market. The
EU compares favourably to the United States in terms of prices and connection
speed, but lags behind in terms of coverage of high-speed 4G wireless connections.
Europes long-term goal should be to make data access easier by increasing highspeed wireless coverage while keeping prices down for users. An increase in
cross-border competition could help to achieve that goal.
The Commission has two important levers to help stimulate cross-border supply:
(a) ensuring competition in intra-country mobile markets in order to provide an
incentive for operators to expand into other jurisdictions, and (b) reducing mobile
operators costs of expansion into multiple EU countries. The further development
of policies on international roaming and radio spectrum management will be central
to this effort.
www.bruegel.org
BRU EGE L
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1. http://ec.europa.eu/priorities/digital-single-market/.
2. Lam and Shiu (2010), for
example, estimate that the
growth in mobile penetration rates significantly
affected total factor productivity growth in a number of
countries between 1995
and 2004. They also found
a two-way relationship
between mobile penetration
rates and real GDP growth in
these countries between
1997 and 2006.
3. Grzybowskiy and Verboven (2014) note that,
especially in recent years,
mobile broadband in EU
markets has been perceived as a potential substitute for fixed broadband.
The UK telecoms regulator
Ofcom found that there is a
growing positive gap
between mobile data revenue and fixed broadband
revenue (Ofcom, 2014).
A major plank of the strategy is addressing fragmentation in the telecoms sector: access availability, quality and prices vary significantly across
the continent, with telecoms markets defined by
national borders. Users access conditions are
largely determined by their place of residence. The
Commission's initial strategy document does not
yet offer any concrete solutions to this, but indicates areas for potential future intervention.
In this Policy Contribution we specifically look at
EU mobile telecoms markets and analyse potential concrete measures that could contribute to the
Commissions digital strategy goals of improving
end-users access conditions and addressing EU
market fragmentation through the development of
cross-border supply of services. There is no apparent structural reason why the supply of mobile
services should stop at EU member states
national borders. For the provision of mobile services, wireless infrastructure is needed. We focus
on this for a number of reasons:
The diffusion of mobile telecommunication has
been shown to be a significant factor in improving productivity2.
Mobile data consumption is growing rapidly
because of the fast take-up of smartphones
and tablets (even though a large part of this
traffic is being offloaded to Wi-Fi connections
at home or at work) (European Parliament,
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03
the call. Cross-border networks operated by single
operators would limit that phenomenon and ultimately exert a downward pressure on tariffs.
Opening the borders would also mean increasing
competitive pressure on national markets, with
users given access to a wider choice of operators.
This would not necessarily mean that a uniform
tariff for all EU users should emerge in such a
market, nor that the Commission should impose
such a price. As long as significant structural differences between EU countries continue to exist,
requiring uniform prices could harm customers
with a lower ability to pay, ie customers from
lower-income countries4. Figure 1 shows the average mobile operator revenue per user (ARPU, a
measure commonly used as a proxy for unit price
for mobile services) and the average hourly salary
per person in 2013 for each EU country (except
Austria). The correlation between the two variables
is very high. It would be hard to imagine Bulgarian
customers paying the same mobile prices as customers from Luxembourg.
MNO(s)
300
LU
IE
250
CY
SE
UK
DK
NL
BE
200
ARPU ()
SI
150
FR
EU
FI
CZ
HU
HR
100
DE
ES
MT
SK
EL
IT
PT
PL
EE
BG
50
LT
LV
RO
0
0
10
15
20
25
30
35
40
45
Number of countries
12
8
7
6
5
4
3
2
4. Differences in prices
would also be expected in
more competitive markets,
because of differences in
the cost of providing mobile
services in different
countries.
5. Even though none has a
network that covers the
entire land area or population of the US, each covers
more than 99 percent of the
US population. See FCC
(2014), p7.
6. FCC (2014), Table II.C.2,
p16.
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companies (Vodafone, Deutsche Telecom, TeliaSonera, Orange, Hutchison) have a larger European footprint, but nowhere near complete EU
coverage (Table 1). By comparison, in the US there
are four nationwide MNOs5 (AT&T, Verizon, Sprint
and T-Mobile) which accounted for 95.3 percent of
US mobile revenues in 20136. The US also has one
7. While the financial performance of European telecoms operators should not
be a primary policy concern
in itself, it might be relevant
to the extent that worse
financial performance
might result in poorer services to users, because, for
instance, of insufficient
investment in the deployment, maintenance or
improvement of network
infrastructure or reduced
investment in new technologies that would allow
better utilisation of the
available resources (eg
spectrum, base stations).
8. Bruegel calculation
based on Eurostat and the
US Department of
Commerce.
9. The European Commission recently opened an indepth investigation of a
proposed merger between
TeliaSonera and Telenor in
Denmark presented as a
joint venture between the
Danish operations of the
two companies
(http://europa.eu/rapid/pres
s-release_IP-154749_en.htm). Other deals
have been either formally
announced, pending formal
clearance from antitrust
authorities, eg the acquisition of O2 (Telefnica) by
Hutchison in UK
(http://www.techweekeurope.co.uk/mobility/4g/three
-o2-hutchison-whampoa167859), or are rumoured,
eg the merger between
Hutchison and Wind in Italy
(http://telecoms.com/42132
1/hutchison-and-vimpelcom-in-talks-to-merge-3italia-and-wind/) that would
further reduce the number of
operators in these markets.
BE
FR
DE
IE
IT
LU
NL
PT
30.3%
39%
ES
UK
BG
33.8%
28.8% 25.2%
42.3% 29.5%
26.1%
33.6%
27.7% 41.2%
10.6%
22.9%
9.3% 38.5%
28.2%
44.1%
22.9%
11%
11.7%
20.8%
43.6%
37%
51.7%
0.7%
37.5%
25.1%
43.3%
32.3%
17.1%
9.4%
6%
20.6% 20.6%
45.4%
15.5%
HR
CZ
DK
EE
FI
GR
HU
LV
LT
PL
RO
SK
SI
SE
Deutsche Telekom
46.6% 40.3%
44%
28.4%
33.9%
TeliaSonera
22.9% 45.8% 34.3%
41.6% 34.8%
46.2%
Telenor
34.7%
16.6%
32.2%
16.7%
Tele2
13.5%
27.6%
40.3% 42.8%
26.1%
Vodafone
23.7%
30% 23.8%
31.4%
Telekom Austria
43.5% 40%
30.3%
Orange
27.4% 39.7% 43.2%
Elisa
26.6% 40.4%
Hutchison
9.7%
10.9%
OTE (40% DT)
49.2%
23.8%
PPF
36%
22.9%
BITE
18.1% 20.4%
DNA
25.3%
TDC
50.8%
Play
18.7%
Polkomtel
25.6%
Wind Hellas
20.7%
Telekom Slovenije
58.2%
Tumobil
11.5%
RCS-RDS
5.1%
Teledema
2.1%
Bulgaria Telecom
21.8%
Source: Bruegel based on Rewheels Digital Fuel Monitor. Note: Colours indicate market share rank in each country: red = largest market
share, orange = second largest, blue = third largest; green = fourth largest. * Pre and ** Post: data for Germany and Ireland shows the situation both before and after the Hutchison 3G UK/Telefnica Ireland and Telefnica Deutschland/E-Plus mergers. Data for each country might
not add up to 100% because of rounding. Malta and Cyprus are not included. *** 50% DT, 50% Orange.
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Europe. Because of different regulatory frameworks, however, even companies that operate
multiple networks in neighbouring countries operate the network in each country on a stand-alone
basis, so that it is fair to speak about EU national
markets rather than a unified EU mobile market in
which users can buy mobile access from other
operators active on the EU territory. The fragmentation of the EU market and the resulting smaller
scale of operation has been identified as one of
the factors behind the worse financial results of
European telecoms companies compared to their
US, Japanese and Korean counterparts7. It should
be noted however, that the absence of a homogeneous regulatory regime is not the only explanation for differences in outcomes, such as user
access prices, in Europe. For example, supply and
demand conditions vary significantly across
Europe, much more than across the US, and differences in prices might be justified even if a
homogeneous regulatory framework was sud-
AUSTRIA:
Mobilkom Austria
(Telekom Austria)
acquires 3G Mobile
2003
2004
2005
NETHERLANDS:
T-Mobile
acquires Orange
AUSTRIA:
UK:
T-Mobile
acquisition of
Tele.ring
cleared with
remedies
2006
2007
2008
2009
2010
2011
DENMARK:
DENMARK:
AUSTRIA:
European
Commission
opens in-depth
investigation of
TeliaSonera DK/
Telenor DK merger
H3G Austrias
acquisition of
Orange Austria
cleared with remedies
2012
2013
2014
2015
2016
GREECE:
TeliaSonera DK
acquires Orange DK
GREECE:
TGP IV and Apax, which jointly control
TIM Hellas, acquire Q-Telecommunications
IRELAND:
Acquisition of O2 (Telefonica Ireland)
by H3G cleared with remedies
Source: Bruegel.
Alltel acquires
Midwest Wireless
AT&T acquires
Dobson
Communications
Alltel acquires
Western Wireless
2004
2005
2006
Acquisition of
Rural Cellular by
Verizon cleared with
divestitures to AT&T
2007
2008
T-Mobile acquires
SunCom Wireless
Acquisition of Centennial
by AT&T cleared with
divestitures to Verizon
2009
2010
Source: Bruegel.
2011
AT&T announces
its intention to
acquire T-Mobile
DOJ formally
asks to block AT&T
takeover of T-Mobile
2012
T-mobile
merges
with
MetroPCS
2013
FCC recommends
non-approval of
AT&T/T-Mobile deal
AT&T acquires
Leap Wireless
2014
2015
Sprint gives up
takeover of
T-mobile in face
of regulatory
resistance
AT&T acquires
Atlantic Tele-Network
wireless business
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Mobile end-users prices
Network investment
Generally speaking, the telecommunications
industry is characterised by large fixed costs
related to the acquisition of spectrum licenses and
the roll-out of networks with sufficient geographic
coverage and capacity (bandwidth), and by small
variable costs of providing actual services. In
absolute and per capita terms, the US invests
more than EU countries in telecommunications
network infrastructure. EU operators have in the
past indicated that their apparent investment
underperformance is a consequence of smaller
revenue streams compared to US operators. Lower
EU mobile telecoms revenues are likely to be
partly explained by the greater maturity of EU markets: between 2005 and 2013, mobile cellular
subscriptions per 100 people (the penetration
rate) increased from 96 to 125 percent in Europe
and from 68 to 96 percent in the US (Bruegel
Speed Mbit/s
$33.20
$35
80.0
80.0
Figure 4: OECD wireless broadband basket, Sept 2012, Tablet 250MB (top) and Tablet 2GB (bottom)
Total $ PPP
$20.60
42.0
$16.49
$15.05
$14.99
21.6
$13.16
$12.02
$13.27
7.2
Chile 2.0
Japan
$33.20
42.0
$34.45
United States
$33.00
Israel
$32.73
$31.96
Spain
2.8
7.2
Canada
7.2
$27.75
45
40
35
30
21.6
21.6
$25.48
$23.99
$23.90
$30.97
Portugal 2.0
New Zealand
Czech Rep.
Korea
7.2
6.0
Australia
Germany
42.0
42.2
$22.64
$22.29
$20.60
$18.65
10
25
20
7.2
7.2
10
3.6
7.2
7.2
7.2
2.0
7.2
15
7.2
2.8
3.6
2.0
30
14.4
13.5
$18.58
$17.75
10.8
$15.51
21.6
$17.70
$15.05
$14.79
$12.94
14.4
$13.05
$12.63
7.2
$12.55
7.2
$12.29
7.2
$12.06
$12.02
6.0
4.5
$11.99
$10.47
16.0
$11.12
21.0
$11.83
7.2
$10.28
40
Spain
Japan
United States
Mexico
Belgium
Canada
Turkey
Switzerland
New Zealand
Germany
Greece
France
Chile
Slovakia
OECD av.
Netherlands
Czech Rep.
Slovenia
Israel
Norway
Italy
Portugal
Hungary
Ireland
Korea
Iceland
Australia
UK
Poland
Austria
$0
Denmark
$5
Luxembourg
$10
$ PPP
$15
50
Mbps
$20
Greece
7.2
Slovenia
Switzerland
3.6
Total $ PPP
$30
$25
$12.29
40.3
$12.72
21.6
$13.05
$11.75
42.0
$11.86
42.2
$11.95
$11.68
$11.62
$11.02
16.1
$10.95
Speed Mbit/s
$35
60
20
Netherlands
3.6
2.2
Mexico
Belgium
OECD av.
$10.67
$10.91
14.4
$9.63
7.2
Italy
$8.82
7.2
Turkey
Luxembourg
Slovakia
Norway
3.6
$8.52
$8.51
$8.15
14.4
$8.28
$7.84
40.3
$40
Poland
Ireland
$6.51
$6.84
5.0
7.2
France
Iceland
$6.31
7.2
2.0
42.0
Austria
$5.99
3.6
UK
Hungary
$5.67
$5.65
5.0
Sweden
$5.04
0.5
Denmark
Estonia
$0
$4.81
$5
1.0
$10
Finland
$ PPP
$15
70
Mbps
42.0
$25
$20
90
80
$30
Source: Bruegel based on OECD. The panels show (i) the price of the least costly options in OECD countries for baskets of
wireless broadband which include total charges for 250MB (top) and 2GB (bottom) of data for tablet use per month in USD PPP
(left axis) and (ii) the broadband speed of the contract in megabits per second (right axis). The correlations between prices
and download speeds in the two figures are about 0.09 for the 250MB basket and 0.17 for the 2GB basket, suggesting little
relationship between the two variables.
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based on World Bank). The increase in revenues in
the US is mainly due to the increase in penetration
rates, similar to what European operators experienced during the mid-2000s (Figures 5 and 6).
An analysis of OECD countries for the latest available year shows a high correlation between
mobile revenues and investment in per capita
terms (Figure 7). However, the correlation does not
say much about the existence or direction of a
causal relationship. Both per capita investment
and revenue are highly correlated with countries
per capita GDP. Furthermore, different labour costs
needed to build base stations or other network
infrastructure could significantly affect the monetary amounts invested in different countries,
even for similar costs of equipment. Also, the use
of different accounting practices means that different companies might compute the same financial items (eg revenues and capital investment)
in substantially different ways, implying that
simple comparisons of these figures could be misleading.
160
EU
140
US
120
100
80
2005
2006
2007
2008
2009
2010
2011
2012
60
US
50
40
EU
2012 Q1
2012 Q3
2011 Q3
2011 Q1
2010 Q3
2010 Q1
2009 Q3
2009 Q1
2008 Q1
2008 Q3
2007 Q3
2006 Q3
2007 Q1
2006 Q1
2005 Q3
20
2005 Q1
30
2500
350
300
2000
200
150
1000
100
500
50
0
Turkey
Poland
Mexico
Hungary
Czech Rep.
Austria
Slovenia
Estonia
Slovakia
Portugal
Germany
Israel
Greece
UK
Spain
Italy
Iceland
Korea
Ireland
Chile
Norway
OECD
Japan
Finland
Sweden
France
Belgium
Denmark
New Zealand
United States
Canada
Netherlands
Luxembourg
Australia
0
Switzerland
Figure 7: Public telecommunication investment per capita, telecommunications revenue per capita
and GDP per capita in OECD countries in 2011
Source: Bruegel based on OECD. Note: public telecommunication investment per capita (left axis, in US$), telecommunication
revenue per capita (right axis, in US$) and GDP per capita (left axis, in thousand US$). The correlation between revenue per
capita and investment per capita is 0.84, while GDP per capita has correlation of about 0.73 with both revenue per capita and
investment per capita (with 1 indicating a perfect positive correlation).
BRU EGE L
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can be imitated so quickly and cheaply that they
are not able to earn a sufficient return on their
investment13. Hence, the contemporaneous correlation between revenue and investment conveys little information about the link between the
two variables, if not accompanied with information
on the profitability of future new investment by
operators.
The coverage of Long Term Evolution (LTE) networks a standardised broadband wireless communication technology usually advertised as 4G
is greater in the US than in the EU. In 2014, US coverage reached 98.5 percent of the population,
compared to 79.41 percent of households in the
EU (Figure 8). One explanation for such a difference is the delay by many European countries in
assigning the radio spectrum necessary to provide 4G services over LTE technology. As Figure 9
shows, the US started to assign spectrum much
earlier than EU countries. The first US auction took
place in 2006 while the first auction in Europe took
place in 2008 in Sweden. For those EU countries
that were faster in auctioning off spectrum, a similar, or greater, level of coverage to the US can be
observed, while the only two countries with coverage still below 50 percent, Cyprus and Bulgaria,
have yet to assign spectrum in the 800 MHz band.
Also, some US operators (eg Verizon) had a greater
incentive to quickly adopt LTE because their networks, unlike those of their European counterparts, were running on technologies that provided
a significantly lower level of service. This also
forced the other operators in the US to quickly
respond and deploy LTE networks.
58%
56%
Romania
60%
52%
60%
Latvia
Austria
67%
65%
Poland
Croatia
68%
67%
Malta
Greece
Belgium
73%
70%
Hungary
76%
Italy
75%
Estonia
70%
36%
50%
40%
30%
Bulgaria
Slovakia
0%
UK
10%
Cyprus 0%
20%
Netherlands
Spain
79%
77%
EU
80%
France
80%
79%
Lithuania
87%
Ireland
90%
84%
92%
90%
Slovenia
Finland
Czech Rep.
92%
92%
Germany
96%
94%
Portugal
US
Luxembourg
99%
99%
Denmark
100%
99%
100%
Sweden
Source: Bruegel. Note: LTE coverage for European countries is taken from the Digital Agenda Scoreboard and shows the percentage
of households living in areas covered by LTE in 2014. The US data shows the percentage of the population living in areas covered
by LTE in January 2014, and is from the FCC (2014), Table III.A.2, p31.
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3 IMPROVING EU MOBILE MARKETS
The previous section showed that the area in
which the EU has the most catching up to do is
mobile coverage of 4G connections. This is true
even taking into account that Europe is catching
2006
Spain:
Multiband auction
Netherlands:
2.6 GHz auction
2007
2008
Sweden:
1800 MHz
auction
France:
800 MHz
auction
Austria:
2.6 GHz auction
Denmark:
900/1800 MHz auction
Sweden:
2.6 GHz auction
2009
United States:
Auction-73
700 MHz band
2010
Ireland:
Multiband auction
2011
2012
Belgium:
800 MHz auction
UK:
4G auction
2013
France:
Sweden: 2.6 GHz auction
Italy:
Multiband
800 MHz
Denmark:
auction
Finland:
auction
800 MHz
2.6 GHz auction
Belgium: auction
2.6 GHz auction
Denmark:
Portugal:
Netherlands:
2.5 GHz auction
Multiband auction
Multiband
Germany:
Spain:
auction
Multiband auction
Re-auction
2014
2015
2016
Austria:
Multiband
auction
Finland:
800 MHz
auction
Source: Bruegel.
Figure 10: Average speed, Average peak speed and percentage of connections above 4 Mbps, 2014
Croatia
2.4
3.2
Romania
3.9
3.5
Hungary
4.2
Slovenia
Lithuania
4.2
Germany
4.5
Belgium
4.5
Poland
4.6
Australia
4.8
Nlands
4.8
Italy
Spain
5.3
5.0
Czech Rep.
6.7
France
5.9
6.8
Japan
US
7.3
Sweden
Austria
7.9
Denmark
5.9
8.3
Slovakia
Ireland
9.0
UK
4.9
16.0
South Korea
18
16
14
12
10
8
6
4
2
0
15.6
10.1
US
Croatia
16.1
16.6
18.4
21.1
Nlands
20
18.6
24.1
22.2
Ireland
Romania
31.7
Germany
Lithuania
33.9
Sweden
66.3%
Austria
28.1
36.6
Italy
40
28.5
37.6
37.4
Denmark
69.5%
France
40.1
France
71.3%
UK
40.3
Slovakia
74.8%
Japan
45.9
South Korea
77.8%
Slovakia
46.1
UK
78.3%
60
28.6
South Korea
80
74.7
100
105.3
120
Slovenia
Belgium
Hungary
Czech Rep.
Spain
Poland
Austria
0.9%
Croatia
12.5%
19.8%
Germany
Romania
20.0%
Hungary
28.3%
US
42.3%
42.5%
Nlands
33.0%
44.0%
Belgium
Australia
44.5%
Slovenia
Lithuania
45.5%
49.3%
Poland
Spain
52.3%
49.3%
Ireland
59.3%
Italy
Czech Rep.
Japan
90.0%
Sweden
Denmark
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
91.8%
Australia
Source: Akamai. Note: Yearly averages were computed using quarterly data published by Akamai in its State of the Internet
quarterly reports (see https://www.stateoftheinternet.com). When data in some quarters for some countries was missing
(data for Romania was available only for Q1 and Q2; data for Croatia and South Korea was not available in Q4), the average for
those countries was computed using the data in the available quarters. Similar rankings, with several European countries
outperforming the US, can be obtained using other speed measurements (eg Ookla/NetIndex and OpenSignal).
BRU EGE L
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guaranteeing access at affordable prices, particularly in view of the adoption in the long-term of
new technologies such as 5G, on which the delays
experienced with 4G should not be repeated.
A particular emphasis should be placed on data
access, rather than voice and text. The recent
trend in mobile telecoms has been the increasing
importance of data traffic: while voice traffic was
basically flat from Q1 2008 to Q4 2014, data traffic increased 54 percent year on year and now
greatly exceeds voice traffic (Akamai, 2015)
(even though a large part of this traffic is offloaded
to Wi-Fi connections at home or at work; see European Parliament, 2013, pp92-93). Data is
expected to represent an even a larger share of
traffic in the future, especially as voice and text
messages are themselves going to be data packets running over shared links. This is already the
case with services like WhatsApp, an alternative
to SMS, and Voice over IP (VoIP) services such as
Skype, which provide an imperfect alternative to
traditional telephone call services.
14. http://www.consilium.
europa.eu/en/press/pressreleases/2015/07/08-roam
ing-charges/.
15. At the time of writing,
the provisions have still to
be formally adopted. The
current text leaves open
questions about how the
regulation will effectively be
implemented.
To a great extent the debate about the convergence on a single European tariff has overlapped
with the debate around international roaming
charges. In July 2015, the European Parliament
and Council agreed in principle on a draft regulation that would eliminate roaming charges within
the EU14. The new rules would reduce roaming surcharges on national tariffs to 0.05 per minute for
voice calls, 0.02 per SMS, and 0.05 per MB of
data downloaded from April 2016. From June
2017, surcharges would be eliminated. Fair use
limits would be implemented to prevent exploitation of arbitrage possibilities through permanent
roaming (ie customers using SIM cards from lowprice countries for domestic use).
To stimulate cross-border competition the Commission, the European Parliament and the Council of the EU should use their regulatory powers to
make it relatively more attractive to operate crossborder networks instead of focusing on domestic
markets. Aghion et al (2005) explains the theory
that we apply to this context: companies are
attracted by the prospect of higher profits. Lower
costs of entry into cross-border markets and
increased competitive pressure in domestic markets should create an incentive to escape domestic competition and seek profits across borders.
Conversely, increased domestic profits because
of a reduction of competitive pressure might
render new investment relatively less attractive.
This is particularly true if new investment to
expand network reach across borders involves a
Under the regulation, prices would still be different in different countries, but the same price
would have to be charged whether customers connect to their providers home network or a network
in another country15. By comparison, within the
framework currently in force, international roaming services tend to be expensive, especially compared to similar domestic services, and the price
difference is not primarily due to differences in the
underlying costs. There are three main drivers that
make international roaming more expensive than
domestic mobile access. First, customers are on
average different (occasional roamers might have
higher purchasing power than the average domestic user and their need to use mobile communication services might differ when travelling, for
example). Second, roaming requires access to
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multiple networks owned by different operators
resulting in double mark-up effects (ie the
increase in price due to lack of coordination
between suppliers of two complementary goods,
in this case access to separate networks) and, in
the case of international roaming, inefficient bargaining processes16. Third and most importantly,
international roaming services are expensive
because they are normally sold in bundles with
domestic services. Customers, who predominantly use domestic services, tend to choose an
operator on the basis of its domestic offer hence
operators have little incentive to compete and
reduce their tariffs in the international roaming
market. Furthermore, at least at current prices,
price reductions do not seem on average to stimulate demand and generate higher usage of roaming services for voice and text (Marcus et al,
2013).
For this reason, the European Commission has
previously introduced price caps at the wholesale
and retail level and measures aimed at increasing
transparency and avoiding bill shocks. The stated
ultimate goal of the Commission is a roam like at
home (RLAH) scenario, in which prices of mobile
services do not change just because [consumers] have crossed an invisible internal border
that is supposed to have disappeared (Kroes,
2011). This in practice means equalising roaming
and domestic charges in order to allow consumers
to replicate their typical domestic consumption
patterns while travelling in other EU countries.
RLAH charges could leave operators facing potentially drastic business challenges. For example, an
operator from a low-income country might have a
domestic retail price that is below the wholesale
price the operator would need to pay to get access
to a host network in a high-income country, leaving the operators with negative margins on roaming services. The operator could then find it
unsustainable to offer roaming services in the
EU17. Moreover, establishing a direct link between
the price charged for domestic use and the price
charged to international roamers could introduce
distortions in domestic markets, which could lead
to price increases18.
A better solution would be for users of international roaming services to face conditions similar
16. Since roaming arrangements are usually reciprocal and operators try to
have a balanced flow of traffic between themselves,
operators do not choose
their roaming partners only
on the basis of the wholesale price offered, since in
this framework roaming is
not only a cost but also a
source of revenue, and
larger operators might be
preferred as partners even
though another small one
was offering a better wholesale price (Shortall, 2010).
17. In order to avoid this
problem, the draft regulation allows operators to
apply for an authorisation to
add a surcharge to the
extent necessary to recover
costs.
18. This can happen when
operators are prevented
from price discriminating
when supplying a service to
two group of customers
with significant differences
in the structure of their
demand. For a discussion
on the welfare effects of
price discrimination, see
Papandropoulos (2007).
19. http://eurlex.europa.eu/LexUriServ/L
exUriServ.do?uri=OJ:L:201
2:172:0010:0035:EN:PDF.
20. http://ec.europa.eu/
information_society/newsroom/cf/dae/document.cfm
?doc_id=2734.
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therefore commit to seriously enforce decoupling
measures, especially in case the RLAH caps result
in serious market distortions.
If successfully implemented, structural measures
aimed at stimulating competition in the roaming
market would imply a reduction of operators revenues from hosting roamers on domestic networks. International roaming revenue accounts for
5-12 percent of EU MNO revenues with margins
often higher than 60 percent (Wall Street Journal,
2014). The effective implementation of structural
measures would therefore not only reduce costs
for travellers. It would also expose domestic networks to increased competition, reducing their
domestic revenues. Moreover, opening roaming
markets to competition would provide MNOs with
a concrete incentive to become more competitive
internationally, since the measures would create
the opportunity for profitable entry into other
countries markets. Effective implementation of
structural measures to open up international
roaming markets could stimulate operators to
expand their service across borders.
3.2 Radio spectrum management
ders the creation of operators with a larger European footprint for several reasons. Auctions in different countries are run at different times. When
bidding in early auctions, bidders willing to operate in multiple countries face aggregation risks
(the so-called exposure problem)21. Bidders that
want to operate in multiple countries are likely to
calculate their bids for individual lots (ie the rights
to use a certain range of frequencies in a given
geographic area to provide wireless communication services) on the basis of the value that the
whole bundle of licenses they want to obtain will
have if ultimately acquired. The bundle value is
likely to be higher than the sum of the single
licenses. For instance, an operator might find it
more profitable because of economies of scale to
hold licenses for both France and Spain compared
to the average profits that two operators would
make if each held one of the licenses. Bidders
seeking licenses in multiple countries face the risk
of paying too much in early auctions, if they fail to
secure other licenses in later auctions whose synergies would have justified the higher price.
Fragmentation in assignment procedures also
reduces the ability of bidders to switch to substitute lots in other countries if lots in one country
become too expensive. Instead each assignment
procedure is a separate exercise with its own participation costs, resulting in less flexibility to
switch between lots compared to single EU-wide
auctions. Furthermore, an operator would only be
able to substitute expensive lots in one country
with those in countries where auctions have yet
to take place and might regret choices made in
early auctions if guesses on the prices in later auctions turn out to be wrong.
Separate assignment procedures therefore
require bidders that desire to obtain licenses in
more than one country to work on the basis of
guesswork about the outcomes of future auctions,
which tends to make bidding strategies in
sequences of auctions more complex and might
push some bidders to bid more conservatively.
To reduce costs for operators and incentivise the
deployment of networks with a larger European
footprint, there should be a move towards EU-level
assignment of spectrum, with a suitable transition
period to take into account the variable features
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of each countrys market. For example, countries
might differ in terms of their uses of spectrum
bands, demand for spectrum22 or license periods.
With that constraint in mind, the harmonisation
process should proceed as quickly as possible, so
that the Commission and member states are
ready for the allocation of frequencies to be used
by future electronic communications technologies, such as 5G23.
Ideally, the EU should implement a system similar
to that in the US, where the Federal Communications Commission (FCC) assigns licenses in different geographical areas through a single
auction24. This would reduce aggregation risks for
bidders willing to purchase spectrum in multiple
EU countries by reducing the amount of guesswork needed for their bidding strategies. Since
operators would have to participate only in one
auction offering the possibility to bid for licenses
in the EU or possibly the European Economic Area,
participation costs would likely be significantly
reduced. Expenditure in terms of public resources
would also likely be lower than the cumulative
cost of separate auctions in each member state.
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member states worse off in terms of auction revenue. This would mostly depend on whether the
total revenue from a centralised auction is at least
equivalent to the cumulative revenues yielded by
national-level auctions.
It is impossible to know whether this would be the
case: the number of variables that affect auction
revenues and the complexity of players' bidding
behaviour make any estimate very speculative
(see Milgrom, 2004, or Salant, 2014, on spectrum
auction design). However, there are a number of
reasons to think that a centralised EU auction
would not reduce aggregate revenue, if properly
designed27.
A hypothetical EU auctioneer would have an interest in maximising the participation of operators in
the auctions for the licenses in each country in
order to maximise aggregate revenue and achieve
a more efficient assignment. National auctioneers,
however, would look only at their national revenues and assignments without considering, for
example, that imposing a higher reserve price that
discourages some bidders from purchasing spectrum in their country could also reduce the willingness of these same bidders to participate in
auctions in other countries with potentially complementary licenses. This suggests that an EU
auctioneer might be able to achieve higher total
revenues and a more efficient assignment.
Furthermore, the reduced aggregation risk and the
reduced amount of guesswork for bidders would
reduce bidding uncertainty. That reduced cost (or
expected cost) and uncertainty could be reflected
in more confident bids, increasing the likelihood
of obtaining larger revenues.
Ultimately, however, if revenues were the main
objective of these auctions and they should not
be, as discussed above these are still going to
be minor details. The elements that are likely to
have the greatest influence on auction revenues
are design features meant to attract bidders and
to discourage collusive and predatory behaviour
or other strategic manipulation, ensuring effective
and robust competition in the auction and an
effective 'revelation mechanism' through which
information on bidders characteristics is disclosed28.
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stimulating investment while keeping access
prices low. It is particularly important to ease
access to mobile data traffic.
The Commission should start in areas where it is
easier to appreciate the benefit of intervention:
international roaming and spectrum management.
By intervening efficiently with clear policy measures in these areas, the Commission could obtain
two outcomes: (a) stimulation of competition
within national mobile markets; (b) reduction in
the cost of cross-country expansion of supply. A
compression of profits in domestic markets would
increase the incentive to look for profits in international markets, possibly through securing
bigger scale and a potentially more efficient production cost structure. A compression of costs for
international operations would make such a strategy even more profitable.
On roaming, the Commission should not abandon
the idea of seriously pushing structural measures
to increase competition in the international roaming market and to move towards a roam like a
local scenario. For spectrum, centralised auctions
implemented in a way resembling US auctions
would make it easier for operators to expand their
footprints, and the use of spectrum aggregation
limits would ensure that such a shift does not
result in less competitive mobile markets.
An important caveat is that international roaming
and spectrum management are only two out of a
number of policy areas in which the European
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