Microsoft’s Vision for Public Sector

Microsoft shares the common goal of working in partnership to build a truly global, inclusive and
sustainable information society for all. Information technology is a vital tool for helping and
enabling people, communities, regions and nations to realize their potential. We believe the
private sector has an important role to play with regard to investment and leadership in building
the information society infrastructure. But we also recognize the importance of international and
regional co-operation, and the value of public-private partnerships in developing prosperous,
sustainable communities.

At Microsoft, we believe that digital inclusion is not achieved simply by giving people access to
information – putting computers in schools and communities or enabling Internet access – but by
teaching students, teachers and lifelong learners how to use technology and information to shape
and continually reshape their own futures. Through our Partners in Learning and Unlimited
Potential programs, we are a committed long-term partner of government and communities in
supporting ICT skills education and lifelong learning.

Microsoft is already a well-established global partner of government at all levels and is actively
helping to deliver the vision of efficient and effective services. We are engaged with initiatives
ranging from central justice systems through to welfare benefits claims and payments; from
user identity management to secure online transactions. From government collaboration
and co-ordination at policy level through to the delivery of government services to the citizen
and from smartcard interactions between the citizen and government through to electronic
voting. Microsoft also provides a significant economic benefit of great potential value to federal,
state and local governments and their aspirations for ensuring economic development:

 Microsoft generates wealth in national and regional economies (the business for our
local partners, for example, is worth over eight times that for Microsoft itself);
 Microsoft generates local jobs (developers, resellers, professional services, integrators,
application vendors, ISVs);
 Microsoft enhances international competitiveness through skills development.

Microsoft’s vision helps federal, state and local governments to address their most pressing policy
objectives while enabling a considered process of step-changes to be implemented with a
potentially rapid return on investment. By providing an integrated approach that complements a
government’s existing investments, and fusing these with open industry standards, a more
efficient and sustainable ICT infrastructure can be created and developed. Ensuring that citizens
participate fully in the information society requires good education and computer skills, content
and services tailored to local demand, and the development and use of open standards.

Many governments are establishing interoperability frameworks to define their technical policies
and promote open standards for inter-computer communication such as XML. Adherence to
industry-recognized standards is becoming a mandatory requirement for many government
systems, as well as for private sector and third party systems that connect to government.
Microsoft has long made the use of such open standards core to its products and technologies
and was among the first companies to deliver standards-compliant solutions. Microsoft has also
helped contribute to the development of many of these open standards, such as XML.

Microsoft is well positioned to partner with governments of all levels. Our local partners and
companies in the respective region and continent can help to provide innovative approaches to
the challenges governments and their agencies face and ensure both the best use of technology
and an appropriate level of knowledge transfer. Our innovative partnering approach with our next
generation partner program is to listen to and understand an organization’s environment and its
challenges, and then work in partnership to develop end-to-end solutions. This partnership-based
structure has been profoundly beneficial to organizations and communities around the world and
are ready to generate further benefits in the future.
 Microsoft Active Governments
Microsoft’s Active Government is our next generation innovative model for worldwide
governments from federal, state, local level and their agencies to provide maximum value and
high performance in their functioning and service delivery mechanism with citizen centered
perspective. e-gov can be a vehicle to deliver significant efficiency, customer service, economic
and social benefits to any nation. This model supports governments in defining their e-gov vision
with Microsoft Global e- Governance Strategy that provide high level goal and value to constituents
and government functioning. Here government and their agencies work in an open and
collaborative ways .This model delivers some common characteristics for governments

• Generate maximum public value and high performance government services and internal
organizational efficiency.
• Governments are relentlessly citizen centered and outcome focused.
• Governments are committed to cost effectiveness; make their operations and results
transparent and accountable to all with Open and Lean initiative.
• Governments are innovative and flexible, continually striving to improve value delivery
and are able to respond creatively to new challenges and opportunities.
• Governments are integrated and futuristic in nature for economic and sustainability
development mechanism.
• Develop National Security Mechanism through the use of economic military and
political power and the exercise of diplomacy

Active Governments is our effort to strengthen national competitiveness in global economy,

ensuring public trust and establish a system of transparency, public participation and
collaboration. Our Open and Lean Government initiative support democracy and promote
effectiveness and efficiency in government. In Active Governments we have critical mission areas
where we work with the governments worldwide for those areas :-

Critical Mission Areas :-

• Economy
• Diplomacy and Policy Automation
• Infrastructure ( physical and technology infrastructure)
• Fiscal and Administrative Responsibility
• Open, Transparent and Innovative Government
• Democracy and Citizen Participation
• Security ( cyber and data security )
• Sustainability and Environment
• Defense & Military Operations
• Education & Learning
• Health and Human Services
• Citizen ; Social Care & Security
• Homeland Security
• Civil , Political & Human Rights

Economy :- Microsoft Active Governments sets out a vision for governments to be a

center of economic excellence with sustainable development and fully exploiting technology and
innovation to secure a completive edge in global markets. Our aim is to transform the economies
and governments of all levels in the coming decade with considerable economic growth and
improvements in the nations competitiveness. Our economic strategy and solutions with Smart
Growth Economies concept provide a vision of strong and sustainable economy which offers all
citizens the opportunity to work towards a secure and prosperous future and improvements in
countries economic, social and environmental well being. The current economic crisis world face
nowadays is the result of many years of irresponsibility, both in government and in the private
sector. Microsoft with its Technology and Economic Recovery solutions look toward the future
and confront with the many dimensions of this crisis while laying the foundation for a new era of
responsibility and transparency within government operations.

Solutions :-
• Economic Development :- Microsoft Business Centers , Smart Growth Economies
, Technology and Economic Recovery
• Economic Analysis and Forecasting :- Economic Benchmarks and
Infrastructure , Analysis and Forecasting Solutions.
• Sustaining Local Economy :- Sustaining Local Businesses , Vibrant
Communities
• Investments :- National Recovery and Reinvestments Solutions, Stimulus Packages
and Solutions, Inward Investments
• Financial Markets :- Bringing Stability to Financial Markets , Market Caps ,
National Value Stock Markets

Key Products :- Microsoft Business Solutions Dynamics , Microsoft CRM , Microsoft

Office Systems , Microsoft Mobility Solutions , SQL Server , .Net Architecture , Biz Talk Server ,
Windows 7 ; Windows Server ; Bing Maps ; Windows Azure

Diplomacy and Policy Automation :- Revolution in Information &

Communication Technologies and the best business practices has transformed the working of
diplomacy, the management of foreign office and government’s strategy on global matters from
security, peace, human rights, climate change to terrorism. Microsoft Diplomacy and Policy
Automation Solution promotes better and wider use of information technology; business process
change and development of an organizational culture for innovation in the way a nation leads the
foreign policy process at home and implements foreign policy abroad. With our solutions,
technologies, platforms as well as using both conventional and state of art methods and with
more contemporary means involving partnerships , joint ventures and the identification of global
issues and programs from security to counterterrorism, governments can be competent in
diplomacy and policy automation and intelligence about the world and its workings.

Solutions :-
• Virtual Diplomacy :- e-Diplomacy, Virtual Diplomats; Diplomats on the move ;
Diplomacy and Gov 2.0 , Economic Diplomacy
• Secure and Peaceful World :- Soft Diplomacy Strategies, Cyber Warfare &
Terrorism ; Global Emergency Response System; Civil Peace
• Policy Obligation :- Policy Modeling, Policy Automation; Public Affairs and Civil
Policy
• Communities@State :- Virtual work environment , e-Communities ,Citizen
Diplomacy
• Counterterrorism :- e-intelligence ; Knowledge Management ; Human Rights ; Civil
Liberties ; Technology – Co operations ; Anti-Terrorism Cells , Cyber Terrorism
 Key Products :- Microsoft Business Solutions Dynamics , Microsoft CRM , Microsoft
Office Systems , Microsoft Mobility Solutions , SQL Server , .Net Architecture , Biz Talk Server ,
Windows 7 ; Windows Server Systems ; Windows Azure

Infrastructure (Physical & Technology Infrastructure) :- Infrastructure

is the basic physical and organizational structures needed for the operation of society and
enterprise or the services and facilities necessary for an economy to function whether it is of
physical type like roads, power supply, sewers, power grids or technology infrastructure.
Development in all quarter seems to be the mantra of the day in a global economy nowadys.
Citizens are more and more demanding with each passing day for civic amenities or government
services. They need best class physical infrastructure for better quality of life as clean
environment, building bridges and over bridges, improving transport through metro and new
roads; same time there is an urgent demand of best class ICT infrastructure like broadband,
telecommunication, GIS. Microsoft Active Governments can provide best managed physical and
information communication & technology Infrastructure Solutions to support government services
and sustaining economic development and provide improved value propositions to citizens.

Solutions :-
• Physical Infrastructure :- e-Dash , Critical Infrastructure , Waste Management ,
Energy Infrastructure , Water Management
• Modernizing Technology Infrastructure :- Unified Communications,
Telework , Server Consolidation , Infrastructure Optimization
• Transport :- Mass Transit Solutions, Intelligent Transport , Transportation
Infrastructure
• Geographical Information System :- Virtual Earth , Bing Maps , GPS tools
• Urban Infrastructure & Development :- Digital City Initiative
• Rural Infrastructure & Development :- Smart Villages and Counties initiative

Key Products :- Microsoft Business Solutions Dynamics , Microsoft CRM , Microsoft

Office Systems , Microsoft Mobility Solutions , SQL Server , .Net Architecture , Biz Talk Server ,
Exchange Server ; Windows 7 ; Windows Server Systems ; Windows Azure

Fiscal and Administrative Responsibility : - Governments have to

tackle the challenges they face in the short term to revive their economy and in the long term to
work on the path of growth with restoring fiscal responsibility and accountability to citizens and
constituents. Microsoft Active Governments initiative analyzes and appraises all factors
affecting nation’s economic and financial situations and recommends appropriate fiscal and
administrative solutions and policies. Here we provide fiscal and administrative blueprint those
are practical guidelines on our best practices and on Microsoft platform and able to measure
nations own operational capacity and can be used to analyze the gaps in the individual countries
for fiscal recovery, administrative responsibility, government compliance, risk
management procurement to taxation in the recession led world economy.

Solutions :-
 • Fiscal Recovery :- Fiscal Responsibility Solutions ; Recovery Gov
• Government Compliance & Risk Management : - Federal Compliance &
Regulation Solution , Government Balanced Scorecard , Government Performance
Management
• Administrative Responsibility : - Public Sector on Demand , Enterprise Project
Management; Capital Planning & Investment Control, Gov Admin & Productivity
Solution
• Streamlining Procurement :- e-procurement, e-bidding, Catalogues,
Payments
• Taxes :- Enterprise Tax & Revenue Solution, Consistent Tax Structure

Key Products :- Microsoft Business Solutions Dynamics, Microsoft CRM , Microsoft

Office Systems, Share Point Server ; Windows 7 ; Windows Server Systems ; SQL Server ; .Net
Architecture ; Biz Talk Server ; Windows Azure

Open, Transparent and Innovative Government :- Governments are

particularly under pressure from both the top down and the bottom up to become more efficient,
transparent and open and in the same time there is need of more participation, collaboration and
interaction between citizens and governments. Those goals of improved transparency, public
participation, and collaboration have been achieved by open government demands and with
new thinking, new processes and innovative business practices and strategies and also require
unprecedented integration among government agencies and their IT environments. Government
leaders recognize how applications of technology can help to bring increasing levels of
transparency, accountability, participation and collaboration in government functioning with
Microsoft Active Government initiative. Microsoft also advocates the application of the
philosophies of the free software movement to democratic principles to enable interested
citizens to get more directly involved in the legislative process.

Solutions :-
• Openness & Transparency :- Gov 2.0 , Government Online , Cloud Gov ;
Government Performance Management Framework , Government Balanced Scorecard
• Innovation and New Practices :- Cloud Computing , Software plus Services ,
Public Sector On Demand , Microsoft Online , Mobile Government
• Interoperability & Open Standards :- Microsoft Interoperability Principles ,
Connected Government Framework , National Enterprise Architecture , Open XML
• Open Source Government :- Microsoft Open & Shared Source Initiative , CodePlex ,
Port 25 , Microsoft Mixed Model Approach

Key Products :- Microsoft Business Solutions Dynamics, Microsoft CRM , Microsoft Office
Systems, Share Point , Windows 7 , Microsoft Server Systems , Windows Live , Bing Maps ,
Windows Azure , Windows Mobile , Mobile Solutions

Democracy and Citizen Participation : - Citizen Engagement,

participation and efficient democratic government is a fundamental principle of good governance.
Microsoft e- Democracy and e- Participation initiative provide use of technology to online voting,
but also to voter registration, public consultations, opinion polling, wired and online
legislative bodies with inclusive legislative processes and enabling communication between
elected representatives and their constituents and help to support good governance objectives
such as openness, transparency, accountability, citizen engagement and democracy.
Budgetary allocations and expenditure, performance data, legislative proceedings and other
official documents generated and held by governments are being made available to the public
online. Online communication flows tend to make governments more egalitarian and make
government processes less formal and more conversational than traditional methods of
interaction.

Solutions :-
• Elections :- e-Voting , Electronic Voting Machines , Citizen ID Card , Voter
Registration , Electronic Ballots , Election One Solutions
• Consultations & Referenda : - Real-time Communications , Video/ Audio
streaming , Citizen Online Meetings , Constituents Jury
• Transparency of Decision-Making :- Online legislative bodies , Democracy
Centers , intelligent politics , i-opinions
• Citizen Participation :- Gov 2.0, Wikis , Blogs , Gov Online , Collaborative
Software, Social Networking . i-opinions

Key Products :- Microsoft Office System , Mobile Solutions , Windows Media

Technologies , BizTalk Server , Content Management Server , Host Integration Server ,
Exchange Server , SQL Server , Windows XP Professional , Windows 2003 Server System ,
Partner solutions

Security ( Data and Cyber Security ) :- Governments, like other

organizations, need to protect the confidentiality, integrity and availability of their diverse
information systems. They need high quality processes for data security online and offline and
fully recognize citizen’s concerns about data privacy and the confidentiality of an individual’s
information. Microsoft Active Governments can help to secure government, their agencies and
citizens into everything they do online or offline. We are committed to enhancing the security
capability of our products and continuing to innovate and invest in new technologies. Nowadays
cyber security is very essential and securing cyberspace cannot be done by and is not the sole
responsibility of one organization alone; Microsoft recognizes its responsibility to collaborate with
law enforcement agencies and other organizations and partners in online safety issues. We are
working with our partners for Cyber Security Standards which enable organizations to practice
safe security techniques to minimize the number of successful cyber security attacks. Microsoft
also with its Trustworthy Computing approach that is collaborative effort to create and deliver
secure, private and reliable computing experience for everyone.

Solutions :-
• Privacy and Data Confidentiality :- ID management , Smart Cards , Citizen
Cards , e-Cards
• Technology and Practices :- System Center, Secure Computing Base , Tech
Net , Microsoft Protection Center , Security e- learning
• Informing Workforce and Citizens :- Windows Live One Care , Windows
Defender , Microsoft Forefront
 • Manage Processes and Infrastructure :- Infrastructure Optimization, Desktop
Optimization, Microsoft Desktop and Server Core Configuration, Server Virtualization
• Frameworks :- Trustworthy Computing , Connected Government Framework ,
Microsoft Security Essential

Key Products :- Windows Vista , Windows 7 , Windows Server , Microsoft Forefront ,

Windows Live , Windows Defender , Microsoft Security ; Windows Live One Care PC , Internet
Security Acceleration Server , Microsoft Antigen , Microsoft Client Protection

Sustainability & Environment : - With increasing recognition that man-

made greenhouse gas emissions are a major contributing factor to global warming, enterprises,
governments, and society at large now have an important new agenda: tackling environmental
issues and adopting environmentally sound practices. Governments of federal and regional level
are concerned with protecting the environment with limited human resources and budgets,
looking for technology to assistance for environmental problems. They need to create a safe,
attractive, healthy, sustainable, environment for the benefit of its citizens. Microsoft with its Green
It initiative with Active Government business model developing technology that helps
consumers and businesses reduce their environmental footprints. Microsoft mission is Greening
our IT products, applications, services, and practices is an economic and an environmental
imperative, as well as our social responsibility and thereby assisting in building a green society
and economy.

Solutions :-
• Climate Change :- Environmental Management , Energy Efficient Computing ;
Green Grid Computing , Environment Sustainability Dashboard , Green Action Planning
• Global Warming :- Climate Savers Computing Initiative , Next Generation Data
Center Design , Virtualization of Environmental Impact
• Carbon Emission :- Carbon Disclosure Project ; Renewable Energy Sources ,
Power Management , Server Virtualization
• Waste Management :- Smart Waste Management Solutions ; Responsible
Disposal and Recycling

Key Products : - Windows 7, Windows Server 2008, Microsoft Assessment and Planning
Toolkit, Virtualization, Business Solutions Dynamics, System Center, Unified Communication,
Map Point , Virtual Earth

Defense and Military Operations : - For any nation’s security; defense

and military organizations and their operations to be fully capable to maintain effective armed
forces and implementing civil defense and emergency preparedness measures. Defense
organizations are charged with coordinating and supervising all agencies and functions of the
government relating directly to the national security and the military. Earlier Defense and Military
has focused on expeditionary warfare overseas, with the heightened concern of terrorism;
defense organizations are working closely with Federal, State and local governments for
homeland security, crisis management and disaster relief situations. Defense Organizations
need innovative business solutions that utilize the latest advances in technology for their combat
capabilities, operational efficiency and performance management. Microsoft Active
Government initiative provide powerful solutions end to end defense and military operations from
combat capabilities , defense operations , logistics management , disaster relief to
homeland security.

Solutions :-
• Defense and Combat Capabilities :- Defense Information Hub , Military
Messaging , Combat Collaboration , Fusion Framework and Fusion Core Solution
• Operational Efficiency :- Defense Ready , Enterprise Biz Solutions , Recruit
MAP , Capacity Planning and Investment Control , Enterprise Architecture
• Logistics Management :- Task Management , Personal Logistics and Base
Management
• Performance Management :- Continuity of Operations , Business Intelligence ,
Earned Value Management
• Disaster Relief :- Disaster Relief , Crisis Management , Situational Awareness;
Digital Surveillance
• Command and Control Networks :- Network Centric Operations , Tele work
Solutions, Service Oriented Architecture , Infrastructure Optimization

Key Products : - Windows 7, Windows Server 2008, Microsoft Office ; Share Point Server ,
Microsoft Dynamics , Dynamics CRM , SQL Server ; Exchange Server , .net Architecture , Visual
Studio , Windows Azure , Virtual Earth ; Mobility Solutions

Education and Learning :- Any nation’s economic prosperity is tied to the

employability of its workforce and education is a major tool to achieve that aim. Government’s
objective is to improve learning outcomes for students and help to drive fundamental
improvements to the quality and effectiveness of education experience and standards of
attainment. Microsoft believes that the evolving demands of the global economy make education
vital to sustainable social and economic success. We also believe that the education is a
fundamental human right and is the single most important investment in the future of individuals,
communities, nation and the world. Microsoft’s vision is always to raise standards in education;
provide online learning to citizens as well as in schools and colleges; support standard ICT
literacy education in the community and electronic services for teaching. Microsoft with its
Active Government business model is working with federal, state and local government to
create technology, tools, programs and solutions that help to address education challenges while
improving teaching and learning opportunities.

Solutions :-
• Digital curriculum :- The Learning Gateway , e-learning , Microsoft Live@edu
• School Education :- Microsoft Student , Connected Learning Communities ,
School of the Future
• Higher Education :- Microsoft Education & Research Excellence Center ,
Dynamic Education IT , Biz Intelligence for Higher Education , High Performance
Computing
• Privacy and security for Student :- Secure Students ; Microsoft Trustworthy
Computing
 • Transforming Education through Technology :- Microsoft Developer
Network Academic Alliance , Connected Learning Communities ;Partners in Learning ,
Unlimited Potential ; Education Stimulus

Key Products :- Microsoft Office System ; Dynamics CRM ; Share Point Server ; Exchange
Sever ; Microsoft Online Services ; Visual Studio ; Windows 7 ; Windows Server ; Zune ;
Microsoft Mobile Solutions ; Windows Live and Office Live

Health and Human Services :- Health and Human services are the
important constituent for governments nowadays. In most parts of the world, aging and expanding
populations are expecting better public services and putting governments under pressure to
deliver better health and human services with static and diminishing budgets. Governments and
citizens require familiar and intuitive applications that enable them to get the information they
need, when they need it so they can take knowledge driven action to improve the health and
human services .Microsoft Health and Human Services solutions in Active Government program
allow governments to more efficiently provides services to broader population, help protect and
promote better health and enhance citizen health status and social service outcomes while
managing the cost of service delivery. We are helping to transform the health ecosystem and
improve people’s health and lives around the world through software innovation.

Solutions :-
• Public Health & Social Care :- Healthcare Management , Health Information
Exchanges ; e-Health ; Health Case Management; Social Care on Demand , My Health ,
My Care .
• Patient Safety :- Patient Flow Management , Chronic Condition Management ,
Patient Relationship Management , Patient Experience Platform , My Hospital
• Health Enterprises :- Microsoft Amalga , Health Vault , Business Process and
Infrastructure Optimization ; Business Intelligence
• Framework :- Connected Health Platform , Microsoft Knowledge Driven Health ; Social Care
Architecture

Key Products :- Microsoft . net ; Microsoft Health Vault ; Microsoft Office System ,
Microsoft Business Solutions Dynamics , SQL Server , Biz Talk Server , Microsoft Mobile
Solutions , Windows Media Technologies ; Windows Server , Microsoft System Center ; Zune ; X-
box 360

Citizen / Social Care & Security :- Governments face complex

responsibilities in citizens, social and community care and security especially of children’s, senior
citizens, homeless peoples and those still living in their own homes. Governments have to serve
as an innovative, efficient, transparent, and accountable catalyst for this service transformation in
citizen / social care and security. Microsoft Citizen / Social Care solution in Active Government
business program use the smart application of technology for information sharing between
agencies and to focus on resources and respond effectively to the concerns of the community and
involve collaboration between the constituent, communities, police, social and education services.
With our Social Innovation Framework citizens actively and effectively serving their communities,
solving problems, and connecting their service to a larger effort. Microsoft Social Care Online is
our most extensive online and database of social care information for citizens.
Solutions :-

• Communities’ Participation : - Social Innovation Framework , Integrated

Communities ; Gov 2.0 ; Collaboration Software
• Citizen Welfare :- Citizen Relationship Management , Citizen Service Platform ,
Citizen Service & Facilitation Centers , Kiosks
• Senior citizens / Children / Homeless :- Social Security Solutions , Case
Management ; Citizen Care and Rehabilitation Center
• Life Events :- Citizen Card and Identification , Connect City ; Birth , Death &
Marriage Certificates , Government Licenses , Schooling , Employment , Biz Issues
• Housing / Planning :- Housing and Communities Agency , Affordable Housing ;
Homeless Housing Services ; Citizen & Community Master Planning
• Citizen Security :- i-Cops , Integrated Justice , Crisis & Emergency Management ,
Digital Intelligence Network

Key Products :- Microsoft Office System , Dynamics Business Solution, Dynamics

CRM ; BizTalk Server ,Content Management Server , Exchange Server , SQL Server , Windows
7 , Windows Server System , Microsoft Mobility Solutions , . net Architecture , Partner CRM
Systems.

Homeland Security :- Any nation’s highest priority is to keep its people and
citizens safe. Governments are committed to securing the homeland against 21st century threats
by preventing terrorist attacks and other threats against homeland, preparing and planning for
emergencies and investing in strong response and recovery capabilities. Homeland Security is
one of the important critical mission area and national strategy in Microsoft Active
Government business model and as "a concerted national effort to prevent terrorist attacks
within the country, reduce nation's vulnerability to terrorism, and minimize the damage and
recover from attacks that do occur and also has responsibility for preparedness, response, and
recovery to natural disasters. We will help and ensure that the Federal or National Government
works with states and local governments, and the private sector as close partners in a national
approach to prevention, mitigation, and response against terrorist attacks. We are providing
solutions for all form security threats traditional and nontraditional one; emergency and crisis
situation, infrastructure protection , border and maritime security on our robust platform.

Solutions :-
• Homeland Security Traditional Threats :- Fusion Core for Homeland
Security ; Fusion x , Fusion Framework and Fusion Core Solution ; Internal Intelligence
• Non Traditional Threats :- Fusion Solutions for Bio Defense , Detection from
Radiological and Radioactive materials
• Emergency and Crisis Situation :- Crisis and Emergency Management
Solutions from Terrorism or Natural Disasters ; Digital Surveillance
• Critical Infrastructure Protection :- Modernizing Infrastructure ; Supply
Chain Security ; Unified Communications , Telework
 • Border and Maritime Security :- Enterprise Project Management ; Border
Security Solutions for Land and Maritime ; Transportation Security for Aviation and
Maritime

Key Products : - Windows 7,Windows Server 2008, Microsoft Office ;Share Point Server ,
Microsoft Dynamics , Dynamics CRM , SQL Server ; Exchange Server , .net Architecture ,
Visual Studio , Windows Azure , Virtual Earth ; Mobility Solutions

Human, Civil & Political Rights :- For any strong nation, civil rights are the most
imperative constituent , duty and obligation of national government to fight bias and invidious
discrimination, to promote equality of opportunity in education , employment and housing , to
promote economic and political empowerment and to guarantee equal treatment in the
administration of justice. Civil and Political rights are a class of rights and freedoms that protect
individuals from unwarranted government action and ensure one’s ability to participate in the civil
and political life of the state without discrimination or repression. A digital divide still persists
between those who have access to emerging communication technologies and those who do not.
Microsoft with its Active Government biz program is committed to expanding information age
opportunity to all. We are working with our partners in the area of civil and political rights and
human security issues and in the development of National Human Right Action Plan and
provide solutions and technology for those areas.

Solutions :-
• Discrimination :- Protection from Discrimination ; Equal Opportunity to All for
Health , Education , Culture
• Information Right :- Freedom of Expression and Information ; Citizens Right to
Information , e-Rights
• Human Rights :- Human Security ; Global Human Rights Defense ; Anti –
Trafficking ; Economic and Political Freedom
• Justice :- Integrated Justice ;
• Digital Divide :- Microsoft Unlimited Potential ; Knowledge Divide ; Open Content ;
Open Access Social Movements

Key Products : - Windows 7,Windows Server 2008, Microsoft Office ;Share Point Server ,
SQL Server ; Exchange Server, .net Architecture, Visual Studio , Windows Azure, Virtual Earth;
Mobility Solutions

Active Government Solutions Scenarios for Government

Agencies
Governments of any level and their agencies face broad range of demanding issues, ranging
from improving organizational efficiency through to providing better services to citizens and
constituents. Microsoft with its Active Government model addresses two main key issues for
governments of all levels and their agencies and departments – internal organizational efficiency,
high quality service delivery and provide solutions, technologies and products for those issues :-

 the drive for internal organizational efficiency and adoption of best practice in government
processes ;
  the cost-effective delivery of high quality services to citizens.

1 – Internal Organizational Efficiency :- Microsoft Active Government initiative

provide end to end solutions and technologies for improving internal efficiencies and to better
access to information, revenue collection, enhanced transparency and accountability and
reduced operational overheads that lead to more efficient utilization of taxpayers’ money in
government agencies and departments of Federal ;State and Local level. Public Services are
coming under increasing pressure to work more efficiently and to deliver more services at lower
cost. There is also pressure on national government budgets usually means less funding to
government agencies and departments in recession led econonmy. Microsoft proven
technologies and best practices in Active Governments offer ways to reconcile these pressures
by improving efficiencies, transforming working practices and delivering more for less. Microsoft
Active Government delivers a suite of integrated tools for managing finances, human resources,
citizen relationship, supply chain, funds & grants, compliance obligations all with lower TCO.
These tools are used by government organizations to improve operational efficiency with effective
services and greater accountability.

Solutions :-

• De-beuractization :- Beaurocratic & Civil Service Reform ; Open & Lean

Government ; Citizen Participation ; Gov 2.0
• Adapitibility to Change :- Government Process Reengineering ; Document Work ;
Personal Productivity Solutions ; Collaboration & Workflow
• Business Solutions :- Finances ; Human Resources ; Supply Chain Management ;
Tax Management ; Asset Management ; Project Management ; Public Sector on Demand
• Shared Services :- Shared Services Business Center
• Productivity & Communication Solutions :- Enterprise Project
Management ; Earned Value Management ; Records Management ; Task Management ;
Grant Management ; Telework ; Unified Communications
• Staff Productivity :- e-forms ; Broadband ; Mobile Devices & Solutions ; Instant
Messaging

Key Products :- Microsoft Office System , Dynamics Business Solution, Dynamics

CRM ; BizTalk Server , Content Management Server , Exchange Server , SQL Server ,
Windows 7 , Windows Server System ; Microsoft Identity Integration Server , Share Point
Portal Server; Microsoft Mobility Solutions , . net Architecture , Partner CRM Systems.

2 – High Quality Citizen Centric Services :- Microsoft Active

Government gives citizens and businesses better access to government informations and
services with simpler processes, less paperwork and more efficient interactions. Citizens now get
24/7 access, sophisticated online services and prompts response to their request, rapid resolution
of their inquires. We provide multichannel access ( Web, telephone, SMS and face to face) to
allow customers to access services in ways that suit their needs. We deliver high quality
transparent services to citizens and businesses and offer citizen centric approach for service
delivery, inquiry management and other business practices. These citizen centric approaches
deliver centralized access to detailed informations about citizens and services to many
government organizations and agencies. We offer citizen interaction management, case
management, community communication management, grant management, field inspection to
business intelligence tools to the modernization and integration of public services for government
agencies of all sizes from federal, state and local level.
 • Citizen Services :- ; Citizen Facilitation Center ; Citizen Service Centers
• 24/7 Availability Online :- Citizen Service Portal ; Mobile Government ; Secure
Transactions ; Backend Integration
• Citizen Relationship Management :- Citizen Interaction Management ; Case
Management ; Community Communication Management

Key Products :- Microsoft Office System , Dynamics Business Solution, Dynamics CRM ;
BizTalk Server , Content Management Server , Exchange Server , SQL Server , Windows 7 ,
Windows Server System ; Microsoft Identity Integration Server , Share Point Portal Server;
Microsoft Mobility Solutions , . net Architecture , Partner CRM Systems.

Microsoft Secure Nation

Microsoft Secure Nation is concept in Microsoft Active Government Business Program where
we partner with Governments worldwide to maintain the survival of the Nation State through the
use of Economic , Military and Political power with the use of Diplomacy. All those are the
Critical Mission Areas in our Active Government Program; we are providing end to end
solutions and technologies for those mission areas. Measures we taken for Secure Nation
concept are :-

• Expand Economic Power to facilitate or compel co-operation.

• Marinating Effective Armed Forces.
• Using Diplomacy to rally allies and isolate threats.
• Implementing Civil Defense & Emergency Preparedness measures including
antiterrorism
• Ensuring resiliency and redundancy of Critical Infrastructure
• Using Intelligence Services to detect and defeat or avoid threats and espionage and to
protect classical information
• Using Counter Intelligence Services or Secret Police to protect the nation from internal
threats.

Nations have confronted with Homeland and National Security when faced with overwhelming
challenges resulting from natural disaster, terrorist attacks and other hazardous. None of
those threats are particularly new; but they are galvanizing moments nowadays and robust
response system become national priorities and tipping point of the time. We advocate National
Response Plan to align national coordination structures, capabilities and resources into a unified
approach for National Security