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Technology
Helping you transform your business
with technology
This is where Accenture stands apart. Collaboration is the thread that runs
Rooted deep in Accentures culture,
collaboration is at the heart of our
approachclose collaboration with our
clients and their teams, our technology
partners, and within our own organization.
We blend our collaborative approach to IT
with rich customer experiences and an
unerring focus on the delivery of tangible
results. In fact, long-time clients constantly
tell us their experiences with Accenture are
what bring them back time and time again.
They use terms like transparency and
engaged to say why working with
Accenture is differentand better.
What makes
Accenture different
Unmatched global reachend-to-end.
There is a hardly a corner of the world
that Accenture Technology does not reach.
Our Global Delivery Network is keymore
than 170,000 professionals in more than
50 centers, Accenture offices and client
locations around the globe, comprising
the worlds largest, most diversified group
of management consulting, technology,
business process and outsourcing experts.
World-class delivery capabilities. Global
delivery at Accenture is about keeping our
promises. We are passionate about our
clients and committed to delivering high
performance. Every time.
We quickly mobilize integrated teams,
blending our collaborative teams with our
clients key staff to help them achieve
extraordinary outcomeswherever they
are. Our industry, business process and
technology expertise combined with our
unmatched standards across tools,
methods and metrics improve reliability
and productivity at any scale. Our emphasis
on continuous improvement helps us keep
improving productivity, precision and
predictability.
Together, these capabilities mean we deliver,
time and again, reliable, cost-effective and
consistently high-quality services that
generate measurable business value and
provide the same client experience anywhere
in the world.
Our services
and solutions
At a glance
Communications,
Media & Tech
Financial Services
Health &
Public Service
Products
Resources
IT Strategy
IT Strategy | IT Transformation
PLATFORM
SAP
Oracle
Microsoft
Java
LIFECYCLE
Technology Architecture
Application Outsourcing
Application Capacity Services
Application Testing
Application Modernization
Security
Infrastructure
Infrastructure Transformation | Network | Data Center | Workplace | Operations | Infrastructure Outsourcing
Strategic Initiatives
Analytics | Cloud | Mobility | Software | Digital
Global Delivery
Ecosystem
IT strategy
Opportunities
What we provide
Leverage new
technologies
Increase ROI
Align IT direction to
business strategy
Achieve merger
synergies
IT-enabled business
improvement
Increase
bottom line
Improve IT
capability
Reduce
IT costs
Improve IT
efficiency
IT operational
excellence
Improve IT
delivery
Reduce risk
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Improve IT
service quality
Increase
productivity
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Applications
Opportunities
What we provide
Accenture provides an end-to-end set of
application services to help organizations
better manage and get the most out of their
application portfolios. Our services span
the full range of IT needs, from plan and
design to renew.
CMT
End to end application
services
Industry and process
expertise
Collaborative technology
ecosystem
Emerging technologies
World class delivery and
industrialization
Flexible contracting models
FS
H&PS
Products
Resources
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Application Outsourcing
Accenture offers a value driven approach
for application outsourcing. We focus on
reliability, value for money, and innovation
to deliver measurable business impact.
Whether our clients want to stabilize their
environment and cut costs or ultimately
move their business in a different direction,
we help them achieve their goals by making
the most out of industrialized delivery,
continuous optimization, and IT driven
business innovation.
Lowering application costs and improving
stability: First, we help to stabilize the
environment and reduce application costs,
both from the standpoint of labor and
total cost of ownership. We align IT service
levels with business priorities, ensuring
that we are serving IT and IT is serving the
business. This can include identifying areas
where a company faces skills shortages,
and offering access to those critical skills.
We help ensure a reliable transition to new
applications and their ongoing management.
Enabling continuous improvement:
Second, we help to improve and optimize
operations. This helps reduce not only
business IT operating costs but the cost of
change and innovation moving forward. In
turn, we can improve resource productivity,
application quality and end user service
levels. By helping our clients respond
quickly to business application requests,
we can help them achieve agility.
Fueling innovation: Third, we help our
clients innovate and evolve their business.
Having achieved the first two goals, we
help clients establish and maintain a stable
application environment, one that helps
them move forward and capture competitive
advantage more quickly. Better applications
mean better information, which means
improved decision making, increased
revenues and higher shareholder value.
Wherever our clients want to go and whatever their organizations appetite for change
our integrated, flexible, value-driven approach to applications delivers measurable,
positive business impact
Value
IT-driven business
innovation
Application
optimization
Industrialized
delivery
Labor cost
arbitrage
Time
Reduce costs and stabilize
environment through
exceptionally reliable delivery
Drive innovations to
materially improve the
business
Benefits
Benefits
Benefits
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Leading biopharmaceutical
company
Accenture created a flexible and
reliable data warehouse and business
intelligence capability that enables
quicker and more meaningful
business decisions for increased
competitiveness and higher business
performance. The biopharma now
benefits from reduced time required
for ad hoc analysis and verification
of source datain fact, reductions
of more than 90 percent.
Infrastructure
Predictive
What we provide
Workplace
Network
Proactive
Data Center
Operations
Reactive
Process Maturity
Opportunities
Standardized &
Consolidated
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Telecom Italia
Accenture helped reduce the IT
complexity by 40 percent by
standardizing the infrastructure,
simplifying storage and data center
network architecture and systems,
decommissioning obsolete equipment
and reducing different equipment
types and the skills required to
manage them.
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Security
Opportunities
What we provide
Protection from
Cyber Threats
(Cyber Security)
Application and
Infrastructure Security
Security as a
Business Enabler
(Enterprise Security)
Identity and
Access Management
End-to-End Delivery
Strategy | Assess | Design | Build | Deploy
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Cloud
Opportunities
What we provide
Accenture Cloud
Security
Strategy
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Additional Partners
vmWare
Workday
SAP
Oracle
NetSuite
Microsoft
Application
Factories
Amazon
Cloud
Centers of
Excellence
Salesforce.com
Legacy IT
Accenture
Cloud
Platform
Industryaligned
business
services
Freeport-McMoRan
Copper & Gold
Accenture worked with multiple
partners, including Cisco and
NetApp, to create a private
cloud architecture for their SAP
systems to meet Freeports need
for scalability, flexibility and
manageability. By taking the
opportunity to revise its operating
model to leverage emerging
technologies and trends, the
company optimized its G&A
processes.
Communications,
Media & Tech
Financial Services
Products
Resources
Health &
Public Service
Cloud Consulting
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2
Cloud Strategy
SaaS Implementation
Agile Infrastructure
Service Desk/IT Service Management; Workplace as a Service; Private Cloud; Unified Communications;
Hybrid Cloud/Service Integration; Disaster Recovery/Business Continuity Planning; Security
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Software
Opportunities
What we provide
P&C
Insurance
Life
Insurance
Accenture
Accenture
Claim
Life
Components Insurance
Platform
Accenture
Duck Creek
Accenture
Insurance
Data
Migration
Factory
Accenture
Insurance
Data
Migration
Factory
Banking
Alnova
Accenture
Multichannel
Platform
Accenture
Product &
Fee Factory
XL Insurance
We helped XL Insurance transform
its claims function with the worldwide roll-out of a new global claim
system utilizing Accenture claim
components.
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Consumer
Goods
Freight &
Logistics
Human
Services
Human
Capital
Mgt
Accenture
CAS
Accenture
Freight &
Logistics
Software
Accenture
Public
Service
Platform
Accenture
Audit &
Compliance
Tool
Accenture
Clone & Test
Accenture
Quick
Document
Builder
Digital
Services
Travel
Services
Accenture
Video
Solution
Accenture
Fare
Management
Solution
Digital
Accenture absolutely gets how the
multitude of digital channels and
supporting technologies are dramatically
altering the ways companies interact with
their customers. We help companies better
understand who their customers are and
how to improve their customer reach, their
brand image and to better connect and
serve their customers and partners with
more relevant products, services and
related content.
Strategy
Services
Technology
Business/Product Level
Comprehensive framework, Agency integration,
Assessments, Recommendations
Governance
Appropriate modeling, Engagement type, Response
guidelines/flowchart, Org structure
Solution Delivery
Strategy execution, Solution implementation,
Systems integration, Measurement
Executive Steering/Advisory
Ongoing advisory position, Evaluate initiatives,
Make recommendations on strategy, solutions
Education
Change management, cultural assessments,
industry/product/strategy educationall levels
Ongoing Management
Long term commitment to manage aspects of or overall
strategy implementation
On-Board
Internal social platforms, Components: blogs, forums,
wikis, monitoring, etc. Evaluators
Analytics/Dashboards
Data management, Reporting, Sentiment analysis,
Business dashboards
Off-Board
Social networks (Facebook, Baidu, Orkut, RenRen, more),
Vendor mgmt, App Dev
Platform Integration
AIDP journey management, CRM, Active Directory, Mobile,
Logistics, Intranet
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Mobility
In industry after industry, Accenture helps
clients use mobility to run their businesses
more efficiently so they can focus on
improving connections with their work
force and with customers. We know that
more and more business leaders are keen
to run their businesses remotely, accessing
information via their smartphones and
tablets and using those devices to convey
decisions and to work collaboratively with
their colleagues wherever they are.
Our extensive work in nearly every industry
informs our in-depth understanding of how
businesses can achieve growth through
mobility. Our service offerings include:
Mobility Consulting: Helps clients
develop mobility strategies, mobility
business and technology plans, and design
mobility solutions
Financial
Services
Products
Resources
Health &
Public
Service
Management Consulting
Business, Technology and Network
Technology
Applications, Devices, Platforms
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eBay Classifieds
Accenture developed the Androidand iPhone-based applications for
mobile retail, integrating locationbased services, support for multiple
resolutions, and integration of
social networking sites such as
Facebook and Twitter with eBays
classified applications.
Analytics
Accenture improves the effectiveness of
our clients strategic, operational and
tactical decision-making by helping them
turn information into insights, insights
into actions, and actions into outcomes.
We do this by driving technology-enabled
business insights and creating a collaborative
decision making environment that embraces
social networking, cloud, mobility, and big
data as well as legacy environments.
What?
What?
Gaining insights
from enormous
amounts of diverse
data.
How?
We combine
technical and
business expertise
to unlock the value
from big data using
advanced analytics
platforms, open
source technologies
and a strong
alliances network.
What?
Driving insights
discovery through
the right
combination of
quantitative
techniques,
analytical talent
and new
technologies.
How?
Generating
actionable insights
to drive improved
customer
acquisition,
retention and
capital
efficiency.
How?
We have a highly
relevant portfolio
of issue-based
industry and
function solutions
to drive insight
driven business
outcomes.
What?
How?
Customer loyalty
Speed-to-insights
Operational excellence
Leading edge platforms
and systems
Winning the war
for talent
Reduced risk and fraud
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Global delivery
that supports you
wherever you are
The numbers speak for themselves:
More than 170,000 professionals in our
Global Delivery Network, all of whom are
specialized by technology and most of whom
are aligned by industry sector. But its not
just about geographic resources and reach
its also about having the right mix of
strategically selected locationswhether
its Bratislava or Bucharest, Kolkata or
Montreal. Its also about having the very
best people for the job. Across every client
conversation, every project, every location,
we bring professionals with an enormous
range of industry, business process and
technology skillsand with exceptionally
positive attitudes and demonstrated
commitment. We never stop investing in
our people: Last year, we spent $850 million
on training and professional development
an average of 53 hours per person.
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ISO 14001
ISO 27001
OHSAS 18001
ISO 20000
SSAE16/ISAE3402
Put together all of Accentures world-class
delivery capabilities and its plain to see
that we are committed to delivering on
our promises. We have everything needed
to deliver reliable, cost-effective and
consistently high-quality services that
generate measurable business value and
provide the same client experience
anywhere in the world.
Michael Molinaro
NBC Universal
World-class delivery capabilities that generate easurable business value and provide
the same high quality client experience anywhere in the world.
Riga
Newcastle
Tver
Netherlands (2)
Warsaw
Hof
London
Lodz
Kronberg
Bratislava
Nantes
Prague
Bucharest
Dalian
Warwick
Cayuse (Pendleton)
Austin
San Antonio
Monterrey
Ottawa
Montreal
Toronto
Pittsburgh
Cincinnati
Wilmington
Atlanta
Houston
Charlotte
Spain (7)
Lisbon
Italy (4)
Busan
Chengdu
Guangzhou
Izmir
Manila
Tampa
Mexico City
Kolkata
Pune
Hyderabad
Bangalore
Chennai
Mumbai
Costa Rica
Cebu
Delhi
Casablanca
Brazil (6)
Centurion
Shanghai
Kuala Lumpur
Mauritius
Argentina (3)
BPO Delivery Center Locations not exhaustive; (#) indicates centers in more than one city
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Network of alliances
that amplifies our
impact on your
performance
Accenture works with technology software
and hardware providers of all types, from
the largest providers such as SAP, Oracle
and Microsoft to providers such as
salesforce.com, NetApp and VMware. In
fact, weve got the industrys widest range
of alliances with top technology providers.
Heres a quick take on our alliances:
Were SAPs largest integration partner
by far
Together, Accenture and Avanade have
the largest aggregation of Microsoft-skilled
resources anywhere
Were the largest Microsoft Office 365
channel partnernot only resell but
implementing solutions
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Innovation
thats practical
and propels
growth
Put simply, Accenture knows exactly why
innovation matters. Our emphasis is always
on the practical; thats why we continually
evaluate new technology waves and
pragmatically integrate them into the
broader technology strategytransforming
the coreto improve efficiency, cut costs,
redefine business models, and enable IT to
drive business growth.
Its always been that way with us. We have
a long history of applying innovation to
our clients challenges; its part of our
culture and its central to the way we work
with clients, day in and day out. For example,
through workshops at Accentures
Technology Labsour R&D organization
whose fresh insights bring clients the
benefits of the most promising emerging
technologiesand in our Industry Centers
of Excellence, we collaborate closely with
clients to spark new ideas and arrive at
unique solutions that match their needs
precisely, practicallyand very promptly.
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About Accenture
Accenture is a global management
consulting, technology services and
outsourcing company, with approximately
261,000 people serving clients in more
than 120 countries. Combining unparalleled
experience, comprehensive capabilities
across all industries and business functions,
and extensive research on the worlds
most successful companies, Accenture
collaborates with clients to help them
become high-performance businesses and
governments. The company generated net
revenues of US$27.9 billion for the fiscal
year ended Aug. 31, 2012. Its home page is
www.accenture.com.
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