a) Tips of using Nortel Digital telephone.

Digital phone (M3902) guide in brief:

Make a call:
1
2
3

Lift the handset / press line key / press Hands free key.
Dial the number.
Put back the handset / press Goodbye key to release the call.

Answer a call:
1

When you receive a call, your telephone rings and LCD

Indicator flashes.

Redial Last no:

1
2

Lift handset and press line key once OR press Line key twice.
Press Goodbye to finish the call.

Call Transfer:
1

While on a call press Transfer Key + dial the no. of the extension ,
Where the call is to be transfer.

When you hear the ring tone OR a person answers, press the transfer
Key again to complete the call transfer.

While on a call press conference Key + dial the no. of the person
You want to add to the conference.

2
3
4

Press conference key when the person answers.

Dial another no. you want to add to conference and so on
Finally press conference key twice to include all in conversation.

Conference:

Place a call on Hold:

1
2.

Press the hold key, the LCD indicator flashes beside

the line on Hold.
To retrieve the call from Hold, press the line key beside the
flashing LCD indicator.

Ring Again:
1
2
3
4
5

Dial a no & receive a busy tone or no answer.

Press Ring Again key.
When the person has re-used their telephone you hear
a ring again tone
Lift the handset and press Ring Again key.
To cancel Ring again press Ring again key a second time.

Forward calls:
1

Press the forward key + dial the no. where you want to
Forward your calls

2
3

Press the Forward key again.

To cancel forward, press forward key once.

Lift the handset + press Pickup key, to pickup calls from same
Pickup group.
Or
To pickup the call from a ringing telephone which is in the same
/ other group , dial 12+ the ringing extension number.

Call pickup:

b) Feature code for Digital/Analog telephone:

Transfer:
If you wish to transfer a call from your Analog telephone press Flash + Desired extension
number , speak to the person and hang up the handset. The calls will automatically get transfer.
From digital telephone: - Transfer Key + Desired extension number,
Where the call is to be transfer.
Call pickup:
If you need to pickup the call of any other ringing telephone which is in the same group , dial 11

Station Direct call pickup:

To pickup the call from a ringing telephone which is in the same / other group , dial 12+ the ringing
extension number .

Call forward:
If you wish to get call forward, dial 18 + extension, wait for the confirmation tone, then put down
your handset.
To cancel the above dial 19, Wait for the confirmation tone, then put down your handset.

Conference:
From digital telephone: While on a call, press conference Key + dial the no. of the person
You want to add to the conference.
Press conference key when the person answers.
Dial another no. you want to add to conference and so on
Finally press conference key twice to include all in conversation.
From analog telephone: While on a call, press Flash + dial the no. of the person
you want to add to the conference. when the person answers press Flash again.
Auto call back :
From Digital telephone: Dial a no & receive a busy tone or no answer.
Press Ring Again key.
When the person has re-used their telephone you hear a ring again tone
Lift the handset and press Ring Again key.
To cancel Ring again press Ring again key a second time.
Auth code:
To call out side Dial * + five digit Auth code no + 0+ local no.
To call out side Dial * + five digit Auth code no + 00+ STD no.

c) How to logging in

system:

Following are the steps to log in to Meridian 1 system.

Open your PC and go toStart >programs>Accessories> communication >HyperTerminal.

Create HyperTerminal

For SDI port 0 select 9600, 8- N -1 , none

SDI port 1 select - 1200, 8- N -1 , none
SDI port 2 select -1200, 8- N -1 , none
When you are connected to the system, you would see the following on your terminal
screen.

OVL111 000 IDLE

TTY 00 SCH MTC BUG

9:47

OVL111 000 IDLE

If you see this display, type the following
LOII
The system responds with following message
PASS

Then you type in the password.,

If you type the correct password, the system gives following output.
TTY #00 LOGGED IN ADMIN1 09:47 15/9/2006
When you are logged into the system, you see the following prompt. .
>

d) How to change system Date and Time :

To see current date & time :
>ld 2
.ttad FRI 15 09 2006 09 47 52 ( The system displays the current date & time )

To change date & time date & time

>ld 2
STAD DD MM YYYY HH MM SS
To come out of this overlay press **** you will again see > , you are now ready to lad another
overlay.

e) To check status of cards & Ports:

To see the status of extension load overlay 20 by following method.
REQ: stat 5
00
01
02
03
04
05
06
07
08
09
10
11
12

=
=
=
=
=
=
=
=
=
=
=
=
=

UNIT
UNIT
UNIT
UNIT
UNIT
UNIT
UNIT
UNIT
UNIT
UNIT
UNIT
UNIT
UNIT

00
01
02
03
04
05
06
07
08
09
10
11
12

( This command gives the status in slot no 5)

=
=
=
=
=
=
=
=
=
=
=
=
=

IDLE
BUSY
IDLE
IDLE
DSBL
IDLE
IDLE
IDLE
IDLE
IDLE
DSBL
IDLE
IDLE

(3904)
(3904)
(3904)
(3904)
(3904)
(3904)
(3904)
(3904)
(3904)
(3904)
(3904)
(3904)
(3904)

13 = UNIT 13 = IDLE (3904)

14 = UNIT 14 = UNEQ
15 = UNIT 15 = IDLE (3904)

This means the port 0 of card 5 is IDLE i.e free. and port 1 is BUSY , The type of port is shown in
parenthesis .for e.g , 3904 means the port is 3904 type of digital type of extension.
The explanation of various states of ports is given below:
IDLE means the port is free & extension is in idle state.
BUSY means the port is Busy state.
DSBL means the port is disabled state.
UNEQ means the port is unequipped, i. E nothing is defined or programmed on this port.
Enabling / Disabling port
To disable or enable a port use following command:
>ld 20
REQ: disu 5 4
( This command disables the port 4 of card in slot no 5 )
REQ: enlu 5 4
( This command en ables the port 4 of card in slot no 5 )
The general format of this command is
ENLU cc uu OR DISU cc uu where cc card & uu unit no or port no.
Press **** to come out of this overlay.

f) How to find TN of an Extension.

>LD 20
PT0000
MARP NOT ACTIVATED

REQ: prt
TYPE: dn
TYPE DNB
CUST 0
DN 551
DATE
PAGE
DES
DN 551
CPND
CPND_LANG ROMAN

NAME DIPANKAR
XPLN 13
DISPLAY_FMT FIRST,LAST
TYPE L500
TN 006 0 00 10 MARP
DES GTL

28 MAR 2007

REQ: prt
TYPE: tn
TYPE TNB
TN 6 10
DATE
PAGE
DES
DES GTL
TN 006 0 00 10
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 551 0
MARP
CPND
CPND_LANG ROMAN
NAME DIPANKAR
XPLN 13
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT
TGAR 2
LDN NO
NCOS 6
SGRP 0
RNPG 1
XLST 9
SCI 0
SCPW 1234
SFLT NO
CAC_MFC 0
CLS TLD DTN FBA XFA WTA THFD FNA HTD ONS
LPR XRA AGRD CWD SWD PUA MWA RMMD SMWD LPA XHD SLKD CCSA-CSI LND TVA
CFTA SFA MRD C6A CNID CLBD AUTU
ICDD CDMA LLCN EHTD MCTD
GPUA DPUA CFXA ARHD OVDA AGTD CLTD LDTD ASCD
MBXD CPFA CPTA UDI RCC HBTD DDGA NAMA MIND
NRWD NRCD NROD CRD PRSD MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USRD BNRD OCBD RTDA RBDA RBHD FAXD CNUD CNAD PGND FTTU
FDSD NOVA
RCO 0
PLEV 05
FCAR NO

AACS NO
MLWU_LANG 0
ARTO 0
ADAY 0
FTR CFW 4
FTR SSU 0021
FTR FDN 700
FTR EFD 700
FTR AFD 0
DATE 28 MAR 2007

g)How to change dialing facility of an extension :

With the help of NCOS we may give dialing facility of an extension, Procedure of create auth code is given
below :
NCOS

0, 1, 2

(NCOS 0 for Local,

NCOS 1 for STD
NCOS 2 for ISD )

Press **** to come out of this overlay.

h)How to create / change display name

Name Create:
>ld 95
CND000
MEM AVAIL: (U/P): 747868
SCH5066

USED U P: 295643 37832

REQ new
TYPE name
CUST 0
CPND_LANG
DN 7026

( Give desired extension no )

TOT: 1081343

NAME MR

( Give name of this extension )

XPLN
DISPLAY_FMT
DN
DCNO

MEM AVAIL: (U/P): 747858

SCH5066

USED U P: 295643 37842

TOT: 1081343

USED U P: 295643 37842

TOT: 1081343

Change name:
REQ CHG
TYPE NAME
CUST 0
CPND_LANG
DN 7026
NAME test
DISPLAY_FMT
DN
DCNO

MEM AVAIL: (U/P): 747858

Delete name :
REQ out
TYPE name
CUST 0
CPND_LANG
DN 7026

DN
DCNO
MEM AVAIL: (U/P): 747868
SCH5066

USED U P: 295643 37832

TOT: 1081343

To come out of this overlay press **** you will again see > , you are now ready to lad another
overlay.

g)How to create / change display name

Name Create:
>ld 95
CND000
MEM AVAIL: (U/P): 747868
SCH5066

USED U P: 295643 37832

TOT: 1081343

REQ new
TYPE name
CUST 0
CPND_LANG
DN 7026
NAME MR

( Give desired extension no )

( Give name of this extension )

XPLN
DISPLAY_FMT
DN
DCNO

MEM AVAIL: (U/P): 747858

SCH5066

Change name:

USED U P: 295643 37842

TOT: 1081343

REQ CHG
TYPE NAME
CUST 0
CPND_LANG
DN 7026
NAME test
DISPLAY_FMT
DN
DCNO

MEM AVAIL: (U/P): 747858

USED U P: 295643 37842

TOT: 1081343

USED U P: 295643 37832

TOT: 1081343

Delete name :
REQ out
TYPE name
CUST 0
CPND_LANG
DN 7026

DN
DCNO
MEM AVAIL: (U/P): 747868
SCH5066

To come out of this overlay press **** you will again see > , you are now ready to lad another
overlay.

h) How to check status of 2 MB PRI card. :

>ld 60
SL-1 --- SYS-12/AXE-10 SWE/NUMERIS/SWISS/TCNZ

/EUROISDN/SING/THAI/MSIA/INDO/CHNA
/INDI/PHLP
CHANNEL TIMESLOT MAPPING
DTI000
.
SL-1 NETWORK TIMESLOT
B-CHANNEL 1 -15 1 -15 1 -15
16-30 17-31 17-31
D-CHANNEL 31
16
16

. stat 1

( 1 is a loop number which is correspond to slot number ).

PRI2 LOOP 2 - ENBL

REF CLK: ENBL
TRACKING
SERVICE RESTORE: YES
ALARM STATUS: ACCEPTABLE
CH 01 - IDLE DID VOD *
CH 02 - IDLE DID
CH 03 - IDLE DID VOD *
CH 04 - IDLE DID
CH 05 - IDLE DID VOD *
CH 06 - IDLE DID
CH 07 - IDLE DID VOD *
CH 08 - IDLE DID
CH 09 - IDLE DID VOD *
CH 10 - IDLE DID
CH 11 - IDLE DID VOD *
CH 12 - IDLE DID
CH 13 - IDLE DID VOD *
CH 14 - IDLE DID
CH 15 - IDLE DID VOD *
CH 16 - IDLE DID
CH 17 - IDLE DID VOD *
CH 18 - IDLE DID
CH 19 - IDLE DID VOD *
CH 20 - IDLE DID
CH 21 - IDLE DID VOD *
CH 22 - IDLE DID
CH 23 - BUSY DID VOD *
CH 24 - IDLE DID
CH 25 - IDLE DID VOD *
CH 26 - IDLE DID
CH 27 - IDLE DID VOD *
CH 28 - IDLE DID
CH 29 - IDLE DID VOD *
CH 30 - IDLE DID
CH 31 - DCH 5

VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *
VOD *

i) How to check status of D channel. :

>ld 96
DCH000
.stat dch 5

( D- Channel no 5 )

DCH 005 : OPER EST ACTV AUTO

j) How to maintain PRI link. :

To disable the loop:

>ld 60

(This is the Healthy Established state of D -channel ))

disl 1
Enable the loop

>ld 60
enll 1
To disable / enable of D Channel
>ld 96
. dis dch 5 ( To disable D ch )
. enl dch 5 ( To enable D ch )

f)How to create auth code :

With the help of auth code we may give dialing facility of an extension, Procedure of create auth code is
given below :
How to create auth code :
>ld 88
AUTH000
MEM AVAIL: (U/P): 747868
DISK RECS AVAIL: 896
REQ new

USED U P: 295643 37832

TYPE aut
CUST 0
SPWD
CODE
CLAS

( Press second level password 0000 )

( Given four digit auth code )
( Give CLAS 3 ISD )

i) How to save your configuration:

>ld 43
.edd

DB SEQ NUM = 63
CONFIG

TOT: 1081343

PHYSICAL MAP
BCS TEMPLATE
PBX TEMPLATE
CUST
ACUST
CLID
ROUTE
DAPC
LTN TN
LTN LNK
TN
SCL
NCTL
PREXL
ACD
AUTH 00
FRL
NFCR TREES
IDC TREES
DTI
ASNCH
AML / ELAN
VAS
BG-TIME
BG-CAT
DCH
PRI2
ARIES
FDL
SYSP
XPEC
XTDT
BTDT
FTC
MCAD
FCAD
FDCT
DTI2
FFC
LAPW
MSDL/MISP BLK
SOCKET ID BLK
POSXL
TIME
SDAC
STS BLK

CPND
CPND NM
SPECIFIC DATA
ALARM_MGT
SYSCFG_MGT
ACCOUNT_MGT
CHECKING
RECORD COUNT = 0038
Starting internal database backup
to internal backup drive
Synching drives
Updating internal backup
Backing up c:/p/sl1/direct.rec
Backing up c:/p/disk.sys
Backing up c:/p/os/diskoscc.sym
Backing up c:/u/patch/p21442_3.ssc
Backing up c:/u/patch/p21452_1.ssc
Backing up c:/u/patch/p21466_1.ssc
Backing up c:/u/patch/p21469_1.ssc
Backing up c:/u/patch/p21473_1.ssc
Backing up c:/u/patch/p21478_2.ssc
Backing up c:/u/patch/p21533_3.ssc
Backing up c:/u/patch/p21573_1.ssc
Backing up c:/u/patch/p21618_2.ssc
Backing up c:/u/patch/p21631_1.ssc
Backing up c:/u/patch/p21676_2.ssc
Backing up c:/u/patch/p21708_2.ssc
Backing up c:/u/patch/p21716_1.ssc
Backing up c:/u/patch/p21732_1.ssc
Backing up c:/u/patch/p21755_1.ssc
Backing up c:/u/patch/p21758_2.ssc
Backing up c:/u/patch/p21794_1.ssc
Backing up c:/u/patch/p21795_1.ssc
Backing up c:/u/patch/p21802_1.ssc
Backing up c:/u/patch/p21803_1.ssc
Backing up c:/u/patch/p21873_1.ssc
Backing up c:/u/patch/deplist/mcore_00.ssc
Backing up reten.bkp
Internal backup complete
All files are backed up!
DATADUMP COMPLETE
.

EDD000

j) How to take system backup

a) >ld 1
TEMPLATE AUDIT
STARTING
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE

PBX TEMPLATE SCAN

0001 USER COUNT OK
0002 USER COUNT OK
0003 USER COUNT OK
0004 USER COUNT OK
0005 USER COUNT OK
0006 USER COUNT OK
0007 USER COUNT OK
0008 USER COUNT OK
0009 USER COUNT OK
0010 USER COUNT OK
0011 USER COUNT OK
0012 USER COUNT OK
0013 USER COUNT OK
0014 USER COUNT OK
0015 USER COUNT OK

CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM

OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK

STARTING
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE
TEMPLATE

SL1 TEMPLATE SCAN

0001 USER COUNT OK
0002 USER COUNT OK
0003 USER COUNT OK
0004 USER COUNT OK
0005 USER COUNT OK
0006 USER COUNT OK
0007 USER COUNT OK
0008 USER COUNT OK
0009 USER COUNT OK
0010 USER COUNT OK
0011 USER COUNT OK
0012 USER COUNT OK
0013 USER COUNT OK
0014 USER COUNT OK

CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM
CHECKSUM

OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK

STARTING TEMPLATE POINTER SCAN

TEMPLATE AUDIT COMPLETE
b)

>ld 43

.edd

DB SEQ NUM = 63
CONFIG
PHYSICAL MAP
BCS TEMPLATE
PBX TEMPLATE
CUST
ACUST
CLID
-----------c) >ld 143
.upgrade
SOFTWARE INSTALLATION PROGRAM
************************************
Verify
Security ID: 10052608
************************************
Call Server/Main Cabinet Software Installation Main Menu :
1. New Install or Upgrade from Option 11/11E - From Software DaughterBoard
2. System Upgrade
3. Utilities
4. New System Installation - From Software Delivery Card
[q]uit, [h]elp or [?], <cr> - redisplay
Enter Selection : 3
Utilities Menu :
1.

Restore Backed Up Database

2.

Archive Database Utilities

3.

Install Archived Database

4.

Review Upgrade Information

5.

Clear Upgrade Information

6.

Undo Installation (If previous upgrade was from R25.40 or higher)

7.

Flash Boot ROM Utilities

8.

Current Installation Summary

9.

Change 3900 series set languages.

10.

IP FPGA Utilities

[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay

Enter Selection : 2
Customer Database Archives:
1. List customer databases.
2. Remove customer database.
3. Archive a customer database.
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay
Enter Selection : 1
Customer Database Archives available:
1. GTLLTD
Customer Database Archives:
1. List customer databases.
2. Remove customer database.
3. Archive a customer database.
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay
Enter Selection : 3
Enter a Customer name for your customized data :
GTL10040
Customer database created: GTL10040

Copying database from primary drive to

GTL10040

Archive copy completed.

Customer Database Archives:
1. List customer databases.
2. Remove customer database.
3. Archive a customer database.
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay
Enter Selection : 1
Customer Database Archives available:
1. GTLLTD
2. GTL10040
Customer Database Archives:
1. List customer databases.
2. Remove customer database.
3. Archive a customer database.
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay
Enter Selection : Q
Are you sure? (y/n/[a]bort) : Y

l) How to logout from system command prompt:

>logo
>
OVL111 044 BKGD

TTY 00 SCH MTC BUG

9:59

m) How to use Voice mail system:

Call pilot log in procedure:
Logging in means accessing your mail box.

Action

Code

System Response

Log in from your own phone:

1 Dial Voice mail access code
2 Press #
3 Enter your password, then
Press #

700
#
xxxx
#

Mail box no?

Password?

Log in from your other phone:

1 Dial Vmail access code
2 enter mail box no ,then #
3 Enter your password, then
Press #

700
XXXX , #
XXXX
#

Mail box no?

Password ?

PLAY MESSAGE:
After logging into mail box ,system play message envelope indicating address of caller , date and time the
message was left.
To play the message press 2
To skip back on the message press 1
DELETE MESSAGE :
Press 76 to delete each message while message is being played.

CHANGING YOUR PASSWORD:

ACTION

CODE

1While logged in, Press 84

84

2 Enter new password

XXXX

SYSTEM RESPONCE
Password change, pls enter
New password
Pls enter new password again,

Press #
3 Enter new password again
press #
4 Enter old password then
Press #

#
XXXX
#
XXXX
#

followed by number sign.

To confirm change, enter Old
password ,Followed by number
number sign, Your password has
been change.

Dear Sir ,
As per discussed with you and Mr. Jayit Banerjee following activities has been done
1

Call wait , conference and call facility has been activated in one analog extension
( 7826 ) and One Digital extension ( 7999).

2
3

Create auth code 1234 for STD dialing.

Cut ISD facility from all extension.