HUMAN RESOURCE ASPECTS

INTRODUCTION
The Human Resource Management for Ngo here aims to make small and
medium-sized Ngo understand and assess organizational behavior and
functioning;

manage

organizations

through

planning,

implementing

and monitoring activities strategically; improve the performance of their staff;

build effective management systems, policies and plans and improve longterm sustainability and resource mobilization.
Human resource management is the management of the people who work in an
organization. They can be managers, employees, project officers, field workers,
coordinators. Since the organization is run by these people, they are considered
to be a resource a human resource. Like we use funds to manage a project,
we also need to use these human resources or the people to manage the
organization.
It is not enough just to have a dedicated team for an organization. It is
fundamentally believed that unless the team is not properly managed, motivated
and performed, the organization will not achieve its goal and objectives.
The Human Resource Information System (HRIS) is a database that records and
maintains information about all employees in an organization. This system is
useful in job recruitment, developing terms of reference, and monitoring,
assessing and coordinating work with each of the employee. This system also
ensures transparency of the organization in employing people.
We are familiar with MIS or Management Information System to
implement projects and deliver results. The Human Management Information

System is similar to it in the sense that it is used to manage the staff and achieve
results for the growth of the organization.
Although this kind of information system is also used for carrying out job
analysis and career development of an employee is larger organizations, here is
a simple format which Ngo use to record and store data related to their
employees.
It is better to use a Microsoft Excel sheet to fill in the information, save the file
in the computer and take a printout and file it at a safe place. The document
should be easily accessible for others to see.
ORGANIZATIONAL MANAGEMENT
Central to an effective quality system is commitment and support from
management at all levels including
Clearly defined organizational structure that define accountability,
authority and responsibility
Designation of a quality manager, with the necessary skill and expertise ,
in each blood center and hospital blood bank.
Formulation of a quality section or identified work are in each blood
center and hospital blood bank from which quality activity can be
coordinated
Development of a culture of quality through a management focus on
building quality into all activities
Motivation of staff to ensure their commitment and support for the
quality system
Identification of specific process and procedure their and critical control
points

 Development of a system to manage the issue, use and retrieval of

documents
There is no particular procedure for recruitment and there are two employees
who is qualified in masters or other employee who performs data entry and
administrative work is qualified with B.com. There are other supporting staff
in achieving the organizational objectives of the NGO.
TRAINING
Comprehensive, appropriate and effective training is required for all staff
and other health care professionals.
Important activities includes
Training policy and plan
Training for all staff in general principals of quality, the quality
system, documentation and use of quality monitoring tools
Training program for other health care professionals
Clear understanding of the role of the individual in the quality system
Ongoing monitoring and evaluation of training and its impact
The NGO also provides staff training for 1 month with daily 2 hours.
Staff Recruitment Policy of NGO:
Staff recruitment is the process of hiring staff to carry out various activities in
an organization. In Ngo, staff recruitment is mostly determined by the
availability

of

ongoing projects and

how

they

have

been

budgeted.

Nevertheless, staff recruitment is essential because many donors seek to know

what policies grantees have adopted in terms of hiring personnel for projects
funded by them. No male staffs are recruited.
ADMISSION PROCESS FOR OLD AGED PEOPLE

 The member should be of the age of 60 or above.

If a person doesnt have any relatives then organization approves his or
her admission even though he or she is not of the age above 60.
A person should be with his or her relatives. If he or she doesnt have any
relatives then any person very near to him or her like neighbour etc,
should be with him or her.
They dont accept any kind of monetary help from relatives.
STAFF IN THE NGO
There are 8 staff working in the centre. Their role & responsibilities are as
follows.
DUITIES OF THE STAFF IN THE NGO
1)SUPERINTENDENT/WARDEN/MANAGER
She is total responsible for the programme
Monitoring and supervision of day to day affaires of the programme
Her responsibility is to take care of the inmates in all aspects including
medical care
Managing and maintaining the home
2)SOCIAL WORKER/COUNSELOR
Responible for counselling the inmates
Taking them to hospitals for any treatments
Visiting the field areas and conduct awareness on the problems of the
elderly persons
Adocacy the grama panchayat members, local leaders on the senior
citizens problems.
3)DOCTORS(PART TIME)
Responible for health care of the inmates
Referring them to other hospitals if it is required

4)NURSE(PART TIME)
Responsible for health care of the inmates
Assisting the doctor in his work
5)COOK
Responsible for cooking the foods in time
Keeping the kitchen and dining hall neat and clean
Take the instruction from the warden/superintendent for daily routine of
menus and others
6)SECURITY
Keep vigil on the home in the night time
Take care of the inmates in his duty time
NGO MANAGEMENT PROFILE
The director of the Sapthagiri NGO is Mrs vijayshanthi.
They have nurse or GNM (General nursing mid wifire) this is done by
Mrs anjali who is incharge of both administration and office incharge
As the head of patient incharge Mrs.Rashmi a BSc staff plays an
important role in the services of the NGO inmates
The NGO also provides staff training for 1 month with daily 2 hours
They have 4 Field visitiors for every center
The BSc nursing staff where recruited from hospitals if only they had 6

years of hospital service in experiences

There are 5 wardens, 3 cleaning workers, 5 BSc nurses, 2 visiting
counsellors, 3 part time doctors, 2 cooks, 2 security guards.