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HITACHI PREVENTATIVE

MAINTENANCE PROGRAM
REDUCE DOWNTIME AND EXTEND MACHINE LIFE

HITACHI PREVENTATIVE MAINTENANCE PROGRAM

COMMITTED TO YOUR BUSINESS


The Hitachi Preventative Maintenance Program
(HPMP) is designed to help you cut costs while making
the most of your equipment, through a comprehensive
preventative maintenance service.
Hitachi Construction Machinery (Australia) Pty Ltd (HCA)
is not only committed to supplying quality machinery
we strive to ensure our machinery performs to
the highest possible standards, maximising your
productivity and return on investment.
The HCA service team is firmly focused on achieving
the highest level of reliability on your work site.
Ourservice technicians regularly participate in industry
accredited training to ensure they are well informed
and skilled in the latest techniques. Equipped with
the latest diagnostic tooling, our people are genuine
experts when it comes to Hitachi, Bell and John Deere
construction machinery.

Our professionally trained service technicians put


our customers first, making ourselves available to
offer detailed advice and machine support when you
need us most. We quickly diagnose problems and
promptly complete all repairs and servicing to factory
standards to ensure reduced downtime and increased
productivity.
Our service and workmanship is second to none; this
is our commitment to you as a valued customer of the
Hitachi Preventative Maintenance Program.
HPMP IS CONVENIENT ANDWILL:
Reduce downtime
Ensure compliance with safety standards
Extend machine life
Maintain peak machine performance
Improve machine resale value

PRODUCT CATEGORIES COVERED BY HPMP


BRAND

PRODUCT

Hitachi

Wheel loader

Hitachi

Excavator 790 tonnes

John Deere

Backhoe

John Deere

Dozer

John Deere

Grader

John Deere

Wheel loader

Bell

Articulated dump truck

For the full range of products covered by the Hitachi Preventative Maintenance Program, contact
productsupport at your local Hitachi branch.

HITACHI PREVENTATIVE MAINTENANCE PROGRAM

THE HPMP SERVICE AGREEMENT INCLUDES:


All Standard PM Services (including


manufacturers approved lubricants, labour and
genuine parts) for 4 years / 8000 hours

No reasonable (200km) travel charge for


warrantable repairs within the Powertrain
Warranty period

All services will be performed in a twelve hour


period Monday to Saturday

All manufacturers warranty conditions met


byHCA

Fixed price for term of the agreement

Probe oil analysis and condition monitoring of


major components

Advanced service planning call by HCA


Free customer access to machine data through


the Hitachi Satellite E-Service Owners Site

Free disposal of waste oil and consumables

Full maintenance records maintained by HCA

Preferential booking of HCA labour

Discounted rates for all retail repairs over and


above the scheduled PM Services

Free Powertrain Warranty extension to 4 years /


8000 hours

To arrange HPMP for your equipment, phone Product Support at your nearest Hitachi branch on
1300 448 2244, or email hpmp@hcma.com.au

// O U R B R A N C H E S

DARWIN

TOWNSVILLE
PORT HEDLAND

MT. ISA
MACKAY

EMERALD

TOM PRICE

BRISBANE

DALBY

BRISBANE CSG

KALGOORLIE
PERTH

MUSWELLBROOK
WHYALLA

NEWCASTLE

BUNBURY

CSG
SYDNEY

ALBANY

ADELAIDE

ALBURY

CANBERRA

SOMERTON

LEGEND

MT. GAMBIER
MELBOURNE

Hitachi Corporate Support Group/Super Distribution Centre, Sydney NSW


Hitachi Corporate Support Group, Brisbane QLD
Hitachi Engine & Hydraulic Re-Manufacturing Plant
Hitachi Branch
Hitachi Service Dealer

LAUNCESTON

C O R P O R AT E S U P P O R T G R O U P ( C S G )

Building 3, 1 Foundation Pl, Greystanes, NSW 2145


Locked Bag 6726, Blacktown BC, NSW 2148
B R I S B A N E C O R P O R AT E S U P P O R T G R O U P

121 Coulson St, Wacol, QLD 4076


PO Box 228, Carole Park, QLD 4300

Bell and John Deere Construction equipment is distributed by Hitachi Construction Machinery (Australia) Pty Ltd.

HPMP081012

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