Cynthia Arzola

2441 N.E. Loop 410 Apt 508 (620) 546-5086

San Antonio. TX 78217 crarzola@scatcat.fhsu.edu

EDUCATION
Bachelor of Business Administration in Management, July 2008
Bachelor of Arts in Spanish, May 2008
Fort Hays State University, Hays, KS Overall G.P.A. 3.77 on a 4.0 scale

QUALIFICATIONS
Hispanic bilingual being able to read, write, and speak Spanish fluently
Computer experience with Microsoft Office (Word, Excel, Power Point), Windows, Internet Explorer
Excellent communication, time management, problem solving, organizational, and teamwork skills
Strong work ethic and adaptability skills and easily taught new ones
Extensive study abroad experiences in China and Mexico (ITESM)
JVS: Bridging the Gap Medical Interpreting Certification, May 2009

AWARDS/ACTIVITIES
Dean’s Honor Roll, National Dean’s List National Society of Collegiate Scholars, SPURS
Willa Mae Darr Scholarship College of Business and Leadership Scholarship
The Unity Project, Chairperson Hispanic American Leadership Organization, Vice-President
Christian Challenge, Leadership Team Community Service, Volunteer Translating/Interpreting
Mexico: Basketball Intramural Champions Intramurals & Dance Classes on campus
Mexico: Most Outstanding Student-Athlete in Basketball Spring Semester 2007
International Scholar Laureate Program Delegation on Business in China 2007

RELEVANT COURSES
Supply Chain Management Human Resource Management
Production & Operations Management Management Information Systems
Organizational Behavior & Development Managerial & Financial Accounting
Business Spanish, Mandarin I Decision Analysis I

EXPERIENCE
Assistant Manager, September 2008 – Present
The Sherwin Williams Company, San Antonio, TX
• Assist in developing and implementing store market plan based on market conditions, store mission
and financial/budget objectives
• Provide excellent customer service, manage staff, inventory control, merchandise completely, process
daily batch paperwork, manage accounts receivable, review reports and resolve problems as necessary
Hotel Front Desk Clerk, June 2008 – August 2008
The Lodge at Cypress Falls, Wimberley, TX
• Book reservations, check-in guests, answer phone, manage pool attendance and sell pool memberships
• Translate between housekeeping staff and management and provide other secretarial duties as needed

Academic Success Program Tutor, September 2007- December 2007

Kelly Student Center, Fort Hays State University, Hays, KS
• Tutor students in all levels of Spanish, Micro and Macro Economics, and College Algebra
• Run errands and provide secretarial support as needed

Assistant Manager, Summers 2005-2007

Jr.’s Lawn Mowing, Stafford, KS
• Assist brother in managing own lawn mowing business in the Stafford Community
• Mow and trim 20 yards total every 2 weeks

REFERENCES
Available upon request