Crystal A.Aparicio 25560 S.W.

137th Ave apt #105 Homestead,FL 33032 Cell:(786)379-0811/Home:(786)234-0676 E-mail:apariciocrystal@yahoo.com Objective: Seeking a position that will allow mutual growth in a establishment. Skills: · Fluent in English,and can speak and understand a good amount of spanish. · Excellent communication and interpersonal skills. · Knowledgeable and experienced in computer programs such as web design. · Friendly- can get along well with others. · Familiar with computer software such as Microsoft Word,Excel,Power point, and Adobe photoshop. · Enjoy working with people. · Dependable-can work without supervision. · Can work with a set budget and meet or exceed expectations. · Able to work with others toward a goal. Experience: Estrella Insurance Homestead,FL 08/07-08/08 Customer Representative · Performed administrative tasks such as proofreading,filing,photocopying,and faxing and operating computer data-base systems. · Acheived recieving allers at establishment,determined nature of buisness and directed callers to destination. · Answered inquiries regarding activities and location of departments,offices and employees within organization. · Accomplished to keep record of the things that go on. · Dealt with distributing messages.

· Contributed with calling employees and officials to answer inquiries. · Resolved answering inquiries from people entering establishment. · Helped processing paper work. · Gave quotes to customers as professionally and understandable as possible. Charlotte Russe Cutler Bay,FL 05/07-08/07 Sales Rep · Organized merchandise. · Greeted and tended to customer needs. · Handled cashier and money. · Completed tasks as a team with other employees to accomplish a better enviornment for customers. · Provided information to customer's so that they can be informed of new sale's and the great offer's the establishment provided. Miroa Cutler Bay,FL 12/06-03/07 Sales Rep · Organized merchandise. · Greeted and tended to customer needs. · Handled cashier and money. · Completed tasks as a team with other employees to accomplish a better enviornment for customers. · Provided information to customer's so that they can be informed of new sale's and the great offer's the establishment provided. Aspira South Charter School Homestead,FL 06/06-08/06 Receptionist · Filed and organized paper work.

· Recieved and tended to phone calls · Assisted people to assure their needs and provide them with the information they needed as accurate as possible. · Managed to recieve and give messages. · Gave tours of the facility and provided information about what the facility offers. Education: South Dade Senior High Awarded High Scool Diploma Homestead,FL 05/06 Miami Dade College Achieved Recieving 4.40 Customer Representative License. 08/07 References: References will be provided upon request.

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