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OBJECTIVE
To obtain a Parts Management position within a dealership………
MANAGEMENT EXPERIENCE
I have managed in several different markets successfully with Pontiac GMC, Pontiac Nissan Suzuki and of late,
Cadillac Jaguar. I have always been a working manager able to do and train personnel in all jobs in the department.
I am able to meet and exceed sales and sales forecast with the strong understanding of customer and market needs.
I am truly a team player driven by customer satisfaction and goals. I have learned to effectively manage difficult
situations and problems with tact to minimize conflict. My recent challenges allowed me to implement many
policies and procedures, for example:
EDUCATION
Certified GM Parts Manager through 2009
Certified Jaguar Parts Manager through 2009
Community College of Baltimore - General Studies
Graduated Parkville High school – College Prep
SKILLS
Proficient in Reynolds & Reynolds
Microsoft Office 2007 (Word, Excel, PowerPoint)