Escolar Documentos
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DISPATCHER
MANUAL
(FDM)
2nd Edition
Revision No.: 01
Revision Date:
02 July 2014
PREFACE
This Flight Dispatch Manual is enabled by and consistent with Asian Aerospace
Corporation Company Flight Operations Manual. It includes instructions and information
necessary for flight dispatch personnel involved with the operations of Asian Aerospace
Corporation aircraft to perform their duties and responsibilities with a high degree of safety.
Dispatchers must be thoroughly familiar with the content of this manual as it pertains to
their areas of responsibility. All dispatchers are charged with having a good working knowledge
of all regulations and other Asian Aerospace Corporation manuals pertinent to the exercise of
their Dispatcher Certificates.
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Preface
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Chapter 1
Chapter 2
Chapter 3
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RECORD OF REVISIONS
Formal revisions to this manual are issued periodically by the Flight Operations Department
to provide current policies and information not previously furnished.
Revision
No.
Revision Date
00
01
May 2012
July 2, 2014
2nd Edition
Revision No.: 01
Effective Date of
Revision
Date
Inserted
Inserted By
Record of Revisions
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Revision Date:
02 July 2014
OPERATIONS MANUAL
DISTRIBUTION LISTS
This Flight Dispatcher Manual includes a Distribution List to ensure proper distribution of
the manual and to demonstrate to the CAAP that all personnel involved in Flight Dispatch and
Operations have access to the relevant information. This does not mean that all personnel have to
be in recipient of the manual but a reasonable amount of manuals are distributed within the
organization, so as that the concerned personnel may have quick and easy access to the manual.
Accordingly, this Flight Dispatcher Manual shall be distributed as follows:
CONTROL
NO.
MANUAL HOLDER
REMARKS
Master Copy
Quality Manager
01
Soft Copy
02
Chief Executive
Officer
Soft Copy
03
Director of Flight
Operations
04
Director of Safety
Soft Copy
05
Director of
Maintenance
Soft Copy
07
CAAP
Hard Copy
08
Library
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Distribution Lists
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TABLE OF CONTENTS
Title
Page
CHAPTER 1
GENERAL
1
3
1.1 Organizational and Responsibilities...............
1.1.1 General............................... 3
1.1.2 Organization Structure and Responsibilities...................... 3
1.2 Staff...................................... 3
1.2.1 Shift Management............................................................. 3
1.2.2 Operational Briefing........................................................... 3
1.2.3 Duty and Rest.................................................................... 3
1.3 Licenses and Requirements. 4
1.3.1 License Requirement... 4
1.3.2 Eligibility Requirement.... 4
1.3.3 Knowledge Requirement.... 4
1.3.4 Experience Requirement. 5
1.3.5 Skill Requirement. 6
1.3.6 Curreny of License... 7
1.3.7 Qualification Responsibilities.. 7
1.4 Flight Dispatchers Duties and Responsibilities. 7
1.4.1 Flight Dispatchers Duties and Responsibilities.. 7
1.4.2 Flight Release.. 9
1.4.3 Flight Dispatch Communication. 9
1.4.4 Retention of Flight Documentation for Non-routine Flight10
1.4.5 Flight Dispatchers Quick Reference Handbook..10
1.4.6 Communications Record 10
1.4.7 Shift Log 11
CHAPTER 2
TRAINING PROGRAMS
1
2.1 General.... 3
2.1.2 Guidelines or Philosophy of the Training..... 3
2.1.2 Method of Training and Checking. 3
2.2 Definitions 4
2.3 Flight Dispatchers Approved Training Programs.. 6
2.3.1 Initial New Hire Training. 6
2.3.2 Initial Equipment Training... 7
2.3.3 Transition Training... 7
2.3.4 Recurrent Training... 7
2.3.5 Requalification Training 7
2.3.6 Summary of Trainings. 8
2.3.7 Cockpit Familiarization 8
2.3.7.1 Dress Code. 9
2.3.7.2 Reporting Time 9
2.3.7.3 Pre-Flight. 9
2.3.7.4 In-Flight 9
2.3.7.5 Post-Flight 9
2.3.8 Joint Crew Resource Management (CRM) .. 9
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Table of Contents
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CHAPTER 1
GENERAL
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TABLE OF CONTENTS
Title
Page
CHAPTER 1
GENERAL
1
1.1 Organizational and Responsibilities............... 3
1.1.1 General............................... 3
1.1.2 Organization Structure and Responsibilities..................... 3
1.2 Staff...................................... 3
1.2.1 Shift Management............................................................. 3
1.2.2 Operational Briefing.......................................................... 3
1.2.3 Duty and Rest................................................................... 3
1.3 Licenses and Requirements. 4
1.3.1 License Requirement... 4
1.3.2 Eligibility Requirement.... 4
1.3.3 Knowledge Requirement.... 4
1.3.4 Experience Requirement. 5
1.3.5 Skill Requirement. 6
1.3.6 Curreny of License... 7
1.3.7 Qualification Responsibilities.. 7
1.4 Flight Dispatchers Duties and Responsibilities. 7
1.4.1 Flight Dispatchers Duties and Responsibilities.. 7
1.4.2 Flight Release.. 9
1.4.3 Flight Dispatch Communication. 9
1.4.4 Retention of Flight Documentation for Non-routine Flight10
1.4.5 Flight Dispatchers Quick Reference Handbook..10
1.4.6 Communications Record 10
1.4.7 Shift Log 11
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1.1.
1.1.1 General
Flight Dispatch is designated as part of Flight Operations Department and located at
Flight Opeartions Control Center
Asian Aerospace Corporation, Manila
The Flight Dispatch section has important role towards Operational Control of all
Asian Aerospace Corporation flight.
1.1.2 Organization Structure and Responsibilities
Refer to Operations Manual Part A
1.2
Staff
The Department is currently staffed on a continuous ten (10) hours per day basis by
licensed Flight Dispatchers, in accordance with CAAP requirements, to ensure that the
dispatch of all flights is accomplished in strict compliance with the Philippines CAR and
respective Company's Operations Manual.
1.2.1 Duty Management
Each duty period shall be managed by the Flight Operations Manager who shall
oversee flight dispatch operations in conforming to the safe, legal and efficient framework
of the Company. He/She shall also ensure that the duty Flight Dispatcher/s starting their
daily futy period is fully briefed on the Operational Control details of the day.
1.2.2 Operational Briefing
Daily Operational breifing will be conducted by the Flight Operations Manager so as
to enable the Flight Dispatcher/s that is reporting for duty to become thoroughly familiar
with the actual and forecast weather conditions enroute and at operational airports,
NOTAMS, aircraft status, MEL items, and the Dispatch Information File.
1.2.3 Duty and Rest
The Flight Dispatchers duty and rest hours shall be as follows:
i.
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He/She shall not be on duty for more than 10 hours in a 24 hours except for in
the event of an Emergency.
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1.3
ii.
When he/she has been on duty for more than 10 hours, he/she shall or provided
with a minimum rest period of not less than 8 hours before commences the next
duty.
iii.
ii.
Each person who holds an Flight Dispatcher licence shall present it for inspection
upon the request by any authorized member of the operator or an authorized
representative of Civil Aviation Authority of the Philippines.
ii.
The regulations of this proposal that apply to the duties of an aircraft Flight
Dispatcher;
ii.
iii.
iv.
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a. Surface and upper air weather maps and general characteristics of air
masses, pressure systems, and frontal systems, including their symbols and
nomenclature;
b. Cloud forms and their significance; and
c. Icing, turbulence, thunderstorms, fog and low ceilings, winds aloft, pressure
patterns flying, the influence of terrain on meteorological conditions, and
general principles of forecasting and analysis;
v.
vi.
vii.
viii.
From the date of the issuance of the licence. A passing grade is evident and valid for
a period of 12 months after the date the test is given, that the applicant has complied with
this section.
1.3.4 Experience Requirements
An applicant for an Flight Dispatcher License must present documentary evidence
satisfactory to Asian Aerospace Flight Operations Manager (hereinafter referred to as the
"Administrator") that he/she has the experience prescribed in any one of the following
paragraphs:
i.
A total of at least 2 of the 3 years before the date he applies, in scheduled air
carrier operations, scheduled military aviation operations, or any other aircraft
operations that the Administrator finds provides equivalent experience:
a. As a pilot member of a flight crew;
b. As a flight radio operator of ground radio operation;
c. As a flight navigator;
d. As a meteorologist;
e. Performing other duties that the Administrator finds provide equivalent
experience.
ii.
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A total of at least 2 of the 3 years before the date he/she applies, as an air route
traffic controller or a licensed air traffic control tower operator.
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iii.
A total of at least 1 of the 2 years before the date he/she applies, as an Assistant
Flight Dispatcher under the direct supervision of a licensed Flight Dispatcher.
iv.
Within 90 days before the date he/she applies, successful completion of a course
of instruction approved by the Administrator as adequate for the training of an
Flight Dispatcher.
With respect to any one type of aircraft used in air carrier operations on:
a. Weight and balance limitations;
b. Performance operating limitations;
c. Using cruise control charts;
d. Fuel and oil capacities and rates of consumption; and
e. Using the operations manual;
ii.
On the characteristics of air routes and airports with particular reference to:
a. Landing areas;
b. Lighting facilities; and
c. Approach and landing facilities and procedures;
iii.
iv.
v.
vi.
vii.
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ii.
iii.
Evaluating the weather for present conditions and future trends, as it will affect
the areas of the system over which he will exercise control.
ii.
Checking the Quick Refrence Handbook and company manuals for current
instructions and policies.
iii.
Checking field conditions and NOTAMS for current conditions of enroute and
terminal facilities.
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iv.
Requesting and checking Operational Flight Plans (OFP) for the flight(s) under
his/her control, for errors in routes, altitudes, weights, check points, times,
weather information, required fuel etc.
v.
Verifying the proper fuel loads for the flights under his/her jurisdiction, giving
consideration to the relative cost of fuel at the various stations. He will also notify
appropriate personnel concerning the fuel requirements.
vi.
Verifying maximum
segment.
vii.
Issuing Flight Releases for individual flights after selecting suitable alternates and
considering above factors, and issuing amendments to releases as required by
changing conditions.
viii.
Maintain the Maintenance Control Item Log containing outstanding MEL items,
and deferred Items that may affect the aircraft.
ix.
x.
xi.
Co-ordinate with the Operations Control any last minute changes in schedules,
equipment, delays, cancellations of flights, etc.
xii.
xiii.
xiv.
Obtain and log all required information in the Shift and Communications Log.
xv.
xvi.Verify the validity of over fly permits for each flight over which he will exercise
operational control.
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ii.
Flight number.
iii.
iv.
v.
ii.
In all cases, required weather reports and/or forecasts and Notams are also
included.
iii.
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ii.
Emergency landing
iii.
Overweight landing
iv.
v.
vi.
Any unusual occurrence which may require the complete set of flight Documents
The original copy of the Company Incident Report, Passenger and Load Manifest,
Dispatch Release, ATC Flight Plan, and any attachments; in addition to all other pertinent
trip records shall be maintained in a sequential filing order to be submitted to Asian
Aerospace Corporations Flight Operations Control Center. All records referenced will be
retained for a period of three (3) months pending the completion of the required
investigation.
If the flight originates at a station which does not have a company representative,
the Captain or First Officer will deliver or mail signed copies of the above referenced
records to Asian Aerospace Corporations Flight Operations Control Center.
1.4.5 Flight Dispatchers Quick Reference Handbook
Reserved
1.4.6 Communications Record
All Non-routine enroute communications between Flight Operations Control Center
and flight crews shall be logged and maintained for a period of not less then 30 days.
A Non-routine enroute communications is any of the following:
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Flight in emergency
Flight in distress
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ii.
Flight number
iii.
Shift Details
Date, shift start and end times in UTC and name(s) of Flight Dispatcher(s)
on duty.
ii.
iii.
iv.
v.
vi.
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vii.
viii.
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CHAPTER 2
TRAINING PROGRAMS
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TABLE OF CONTENTS
Title
Page
CHAPTER 2
TRAINING PROGRAMS
1
2.1 General.... 3
2.1.2 Guidelines or Philosophy of the Training..... 3
2.1.2 Method of Training and Checking. 3
2.2 Definitions 4
2.3 Flight Dispatchers Approved Training Programs.. 6
2.3.1 Initial New Hire Training. 6
2.3.2 Initial Equipment Training... 7
2.3.3 Transition Training...... 7
2.3.4 Recurrent Training...... 7
2.3.5 Requalification Training... 7
2.3.6 Summary of Trainings. 8
2.3.7 Cockpit Familiarization 8
2.3.7.1 Dress Code. 9
2.3.7.2 Reporting Time 9
2.3.7.3 Pre-Flight. 9
2.3.7.4 In-Flight 9
2.3.7.5 Post-Flight 9
2.3.8 Joint Crew Resource Management (CRM) .... 9
2.3.9 On the Job Training.....10
2.4 Retention of Training Records..10
2.5 Supplement I Flight Dispatchers Approved Training
Program Syllabus and Checklist......10
2.5.1 Initial New Hire Training Syllabus..10
2.5.2 Initial Equipment Training... 12
2.5.3 Transition Training13
2.5.4 Recurrent Training Syllabus13
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2.1
General
This chapter contains aircraft dispatcher training and qualification requirements and
information, direction, and guidance for Civil Aviation authority of the Philippines (CAAP)
personnel responsible for the evaluation and approval of aircraft dispatcher training
curriculums. Each flag or domestic operator must qualify and use certified aircraft
dispatchers to exercise operational control over its flights. Each flag or domestic operator
must also obtain CAAP approval of aircraft dispatcher training curriculums. Furthermore,
each operator must ensure that its training program is complete, current, and in compliance
with the regulations. This section contains definitions relevant to aircraft dispatcher training
and guidance for inspectors concerning the training requirements and curriculum
development for the five categories of training applicable to aircraft dispatchers. Unless
otherwise specified in this chapter, the term operator applies equally to an applicant for a
certificate and to an existing certificate holder
Training of Asian Aerospace Corporations Flight Dispatcher is done in accordance
with CAAPs requirement and to meet the standard of performance set by the company.
Only authorized personnel accepted by the authority shall perform the training and
assessment.
2.1.1 Guidelines or Philosophy of the Training
The general guidelines or philosophy of the training is pointed out in the five
principles of Asian Aerospace Corporations training;
i.
ii.
iii.
iv.
Training must take into account both human and technical aspects of the
profession in a well-balanced manner.
v.
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Training to Proficiency
At the end of the training program, each trainee must be capable of carrying
out his tasks safely and efficiently, in accordance with the training objectives.
2.2
Definitions
Curriculum: A complete training agenda for one or more aircraft types. Each
curriculum consists of several curriculum segments.
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Training Hours: The total amount of time necessary to complete the training
required by a curriculum segment. Training hours must provide opportunity for
instruction, demonstration, practice, and testing, as appropriate. This time must
be specified as a specific number of hours on the curriculum segment outline.
Programmed Hours: The hours specified in Part 8:IS for initial new hire, initial
equipment, and recurrent categories of training. Programmed hours are specified
in curriculum segment outlines in terms of training hours.
Eligibility Period: Three calendar months: the calendar month before the
training/checking month, the training/checking month, and the calendar month
after the training/checking month. Training or checking completed during the
eligibility period is considered to be completed during the training/checking
month.
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Note: If the training or checking occurs during the eligibility period, the
training/checking month remains the same. A request to change the
training/checking month to balance the training workload, must be coordinated
with the principal operations inspector and annotated in the individual airmans
training record. This change must occur before the eligibility period.
2.3
There are six categories of training, of which five are applicable to certified aircraft
dispatchers: initial new hire, initial equipment, transition, recurrent, and requalification. The
factors which determine the appropriate category of training are the students previous
experience with the operator and the students current qualification status in relation to the
specific airplane. Operators may develop and have approved several different curriculums
for a specific aircraft in each category of training. While the regulatory requirements for
course content may be identical for two different categories of training, the emphasis and
depth of training required in each curriculum varies. When discussing training
requirements, CAAP inspectors should be specific regarding the category of training
discussed and should use the nomenclature described in this handbook. Since use of this
common nomenclature improves standardization and mutual understanding.
The five categories of training applicable to aircraft dispatchers are briefly discussed
in the following subparagraphs:
2.3.1 Initial New Hire Training
Operators must use the initial new hire category of training to qualify personnel who
have not had previous dispatcher experience with the operator. Initial new hire training
applies to certified dispatchers who have never worked for the operator and to personnel
employed by the operator in a position other than aircraft dispatcher. This category includes
initial new hire basic indoctrination training, training in basic aircraft dispatcher duties, and
training specific to one or more aircraft types. Since initial new hire training is usually the
employees first exposure to specific company methods, policies, and procedures, it must
be the most comprehensive of the five categories of training. Operators may organize initial
new hire training in a number of ways.
Two common and acceptable methods follow:
1) Operators may limit initial new hire training to one specific aircraft type. After the
new hire aircraft dispatcher is qualified, the operator may then conduct transition
training to qualify the aircraft dispatcher in other aircraft.
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2) Operators may design initial new hire aircraft dispatcher training curriculums that
qualify the new hire aircraft dispatcher to dispatch all aircraft in the operators
fleet. An initial new hire curriculum designed in this manner should contain both
general and aircraft specific training.
2.3.2 Initial Equipment Training
Operators must use the initial equipment category of training to qualify an aircraft
dispatcher who has previously trained and qualified as an aircraft dispatcher on one group
of aircraft and is now qualifying on an aircraft in another group.
The areas of emphasis in initial equipment training are the following:
The unique dispatcher duties related to the aircraft group and specific aircraft
type.
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unqualified
must
complete
The operator is required to develop, obtain approval for, and maintain only those
curriculums that will be used. For example, operators who operate only one group of
airplanes are not required to develop initial equipment curriculums. Operators who train
new hire dispatchers on all aircraft they operate during initial new hire training are not
required to have a transition training curriculum. Such an operator would only need a
transition curriculum if a new type of aircraft were added to the fleet.
A. Aircraft Dispatcher Qualification. Each person that is required to train under a
specific curriculum must complete that curriculum in its entirety. When a person
has completed the training and checking specified in a curriculum, that person is
qualified to dispatch those aircraft types specified in the curriculum in CAR Part 8
revenue services.
B. Multiple Curriculums. Operators may develop more than one curriculum for each
applicable category of training. Each curriculum may be tailored to a specific
group of students. An initial new hire curriculum developed for students with little
or no previous airline experience must be more extensive than a curriculum for
students with previous airline experience. In such cases, CAR Part 8 allows for a
reduction in program hours.
2.3.7 Cockpit Familiarization
Flight Dispatchers shall undergo Cockpit Familiarization on actual flight at a
minimum of once every 12 calendar months. Flight Dispatchers are reminded that they are
representatives of management and are expected to carry themselves as professionals at
all times.
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2.3.7.1
2.3.7.2
Reporting Time - Flight Dispatchers must report for flights at least 02 hours
prior to departure. Flight Dispatchers are required to maintain their own copy of
flight documents as released for dispatch.
2.3.7.3
2.3.7.4
In-Flight - Flight Dispatchers will observe the entire phases of flight and
complete their checklist.
MANDATORY: To pay attention on Safety and Cockpit Emergency Procedure
Briefing conducted by flight crew.
RECOMMENDED:
2.3.7.5
i.
Do not disturb flight crew until flight is level-off or reach the Top of Climb
(TOC) and from Top of Descend (TOD) until touchdown.
ii.
To wear a headset
communications.
throughout
the
flight
and
monitors
all
ii.
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The Company shall maintain records of all training, and checks of all Flight
Dispatchers. The records shall be kept until the Flight Dispatcher has left the employment
of the operator. Storage will normally be under the form of paper documents, but these may
be substituted by electronic files provided the method has been previously accepted by the
Authority. Destruction of records will be either by shredding or outsource it for disposal.
The Flight Operations Manager is responsible to update the record immediately on
completion of all trainings.
The Company shall make available all these records to the authorized personnel
and the Authorities.
2.5
Meteorology
NOTAM System
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CONTENT
Email, sita, arinc, VHF, HF,
ACARS, SATCOM, routine and
non-routine
communication
procedures.
Types/sources of met information,
interpretation of weather data
(forecasting of en-route, terminal
and other weather conditions),
frontal systems, wind conditions
and use of actual and prognostic
weather
charts
for
various
altitudes.
Prevailing
weather
phenomena of operating region.
Source, validity,
applicability.
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filtration
and
DURATION
1 hours
2 hours
1 hours
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1 hours
1 hour
4 hours
8 hours
4 hours
4 hours
2 hours
8 hours
4 hours
4 hours
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General
Description
Planning/Flight
Procedures
Emergency
Procedures
Weight and
Balance
Basic Airplane
Performance
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CONTENT
Differences,
operating
and
performance
characteristics,
navigation equipment, instrument
approach and communication
equipment, emergency equipment
and procedures, ETOPS, MNPS,
RNAV.
Type
maintenance
qualification, use of MEL/CDL.
Recognising and avoiding severe
weather situations; Escaping from
severe weather situations, in case
of
inadvertent
encounters,
including low-altitude windshear,
and operating in or near
thunderstorms (including best
penetrating altitudes), turbulent air
(including clear air turbulence),
icing, hail, sandstorms and other
potentially
hazardous
meteorological conditions. Use of
Company CFP system.
Type specific criteria.
Computation
and
Company
protocol.
Dispatch
requirements
and
procedures, Company manuals,
MEL/CDL restrictions.
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DURATION
4 hours
4 hours
1 hour
3.5 hours
3.5 hours
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Operating
Familiarization
Route/Station
Familiarisation
On the job
training/
supervision
CONTENT
Covering the training syllabus to
demonstrate
knowledge
and
ability.
5 hours observing (or minimum of
2.5 hours observing by the
substitution of one additional takeoff and landing for an hour of
flight). This requirement may be
deferred for 90 days after initial
introduction of the airplane type
into operations.
(refer to Appendix 5 and 6)Regional awareness.
As appropriate to previous
experience
and
performance
during classroom training.
DURATION
Up to 6 hours
Up to 5 hours
Up to 32 hours
Approximately
30 hours
CONTENT
To demonstrate proficiency in
tasks required
Focus on key Company
changes,
historic
learning
Selected topics
points, revised procedures,
from initial training
control system upgrades, route
development, topical exercises.
Multiple Choice
As appropriate to role and
Type Exam
responsibility of dispatcher.
Recurrent
Update
of
threat
risk
Security/Dangerous assessment,
Company
Goods
procedures.
Recurrent
Preferably with flight crew.
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DURATION
10 hours
8 hours
90 minutes
4 hours
8 hours
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Operating
Familiarisation
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CHAPTER 3
OPERATIONAL CONTROL
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TABLE OF CONTENTS
Title
Page
CHAPTER 3
OPERATIONAL CONTROL
1
3.1 General........... 3
3.2 Flight Dispatch Responsibilities....... 3
3.3 Flight Operations Control... 3
3.3.1 General..... 3
3.3.2 Principles Governing Flight Operations Control.. 4
3.4 Ops Controller Dispatch Control Functionalities.... 5
3.4.1 General..... 5
3.4.2 Pre-Flight...... 5
3.4.3 In-Flight...... 5
3.4.4 Post-Flight........ 6
3.4.5 Flight Following.... 7
3.4.5.1 General....... 7
3.4.5.2 Mode of Operations.... 7
3.4.5.3 Communication Facilities..... 7
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3.1
General
Refer Operations
SUPERVISION.
3.2
Manual,
Part
A,
OPERATIONAL
CONTROL
AND
For the purpose of Operational Control, Flight Dispatch will exercise responsibility of
all Asian Aerospace Corporations flight operations which will include operations planning
and control of all flight movements, initiation, continuation, diversion, termination,
cancellations and suspensions of all flights planned or conducted. Such responsibilities will
involve decisions covering issues related to the operating environment to include
disruptions arising from weather, political strife and ATC. Any such decisions made will take
into account the flights safety as well as its commercial viability in operations.
In conducting its day to day activities, Flight Dispatch shall be responsible for
decisions covering the following scope of work:
3.3
i.
Cancellation of flights
ii.
iii.
iv.
v.
vi.
3.3.1 General
To facilitate decision-making, it is essential that the Flight Dispatch be informed of
any event or situation likely to disrupt or delay scheduled and non-scheduled services.
Information of such nature shall include:
i.
Aircraft unserviceable
ii.
iii.
iv.
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v.
vi.
Weather warnings
vii.
Civil disturbances
viii.
ix.
x.
xi.
Crewing problems
Safety
Flight safety shall be the ultimate objective to which the Commander and Flight
Dispatchers shall pursue on their duties.
ii.
Exercising Authority
In exercising the authority of flight operational control, the Commander shall be
ultimately responsible for safe operations during the flight and the Flight
Dispatchers shall be responsible for a smooth and effective flight operation with a
full knowledge of the flight and its environment from initiation to termination.
iii.
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iv.
Emergency Situation
In an emergency situation arising during flight that requires immediate decision
and action which is known to him/her, Flight Dispatchers will advise:
a. The Commander of the emergency
b. Ascertain the decision of the Commander
c. Record the decision in the Dispatch Log
3.4
3.4.1 General
i.
Conduct all flight operations assigned to him in accordance with company and
Operations Manual and procedures. This will normally cover individual flight
planning, flight releases, flight monitoring, weather, operational advisory service,
and schedule control.
ii.
iii.
3.4.2 Pre-Flight
Refer FDM, CHAPTER 1 1.4.1 Flight Dispatchers Duties and Responsibilities.
3.4.3 In-Flight
The Flight Dispatchers shall:
i.
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b. Being ready to inform him on the state of airports, ATC, communication and
navigation facilities.
c. Monitoring fuel endurance in the light of any changes in flight plan and the
latest weather information.
d. Transmitting operational information either self-initiated or on request.
e. Initiating advice on re-routing of the flight, wherever considered necessary,
together with all relevant revised flight plan data.
ii.
Obtain and communicate all flight particulars and information regarding flight
conditions in the area of the flight so as to enable a revised clearance if the need
arises.
iii.
Advise the details on flight information to all concerned in the event of a flight
diversion or air-turn-back.
iv.
v.
vi.
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i.
ii.
iii.
Receive a debriefing from the Commander on the flight conditions; apply this
information in planning for the following flight.
iv.
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Keeping in touch with ground unit via Movement Message; Flight Plan and
position report (if any) during flight where applicable.
ii.
iii.
Monitoring the flight movement and providing the flight information to the
Commander via appropriate means.
iv.
Monitor and update crew with significant weather and NOTAMS (if any) for flights
of more than 2 hours via appropriate means.
v.
Company radio
ii.
iii.
iv.
SITA or ARINC
v.
All communications between flights and the Flight Dispatch are shared frequencies;
therefore its restricted to operational necessity only.
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CHAPTER 4
DISPATCH PROCEDURE
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TABLE OF CONTENTS
Title
Page
CHAPTER 4
DISPATCH PROCEDURE
1
4.1 General........... 3
4.2 Dispatch Requirements..... 3
4.2.1 Regulatory and Company NOTAMS...3
4.2.2 Meteorological Information..... 3
4.2.3 Operational Flight Plan (OFP).3
4.2.4 Canned Flight Plan (CFP)....3
4.2.5 Minimum Equipment List (MEL) /
Configuration Deviation List (CDL) ....4
4.2.6 ATC Flight Plan......4
4.2.7 Repetitive Flight Plan (RPL).....5
4.2.8 ETOPS Operations....5
4.3 Flight Planning..... 5
4.3.1 Fuel Policy..... 5
4.3.2 Application and Interpretation of
5
Aerodrome Forecast and Planning Minima.
4.3.2.1 Application of Aerodrome Forecast.. 5
4.3.2.2 Interpretation of Aerodrome Forecast.. 5
4.3.2.3 Planning Minima.... 6
4.3.3 Estimate Zero Fuel Weight (EZFW)....6
4.3.4 Routing....... 6
4.3.5 Flight Profile...... 6
4.3.6 Cruise Mode...... 7
4.3.7 Weight Limitations....... 7
4.4 Original Dispatch or Flight Release, Re-dispatch
or Amendment of Dispatch or Flight Release.... 8
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4.1
General
Flight Dispatcher shall ensure that flight under his/her jurisdiction is prepared and
released for dispatch in accordance with Standard Dispatch Procedure.
4.2
Dispatch Requirements
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Softcopy
ii.
ii.
The flight plan should be amended or a new flight plan submitted and the old flight
plan cancelled, whichever is applicable in the event of:
i.
ii.
Change of route; or
iii.
iv.
Flight is canceled.
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Under unusual circumstances at the station of departure, this may require that a
flight crew to prepare and file the flight plan.
The procedure to fill a standard ATC Flight plan is defined in NAVIGA General, ATC
section.
4.2.7 Repetitive Flight Plan (RPL)
Repetitive Flight Plan (RPL) is a flight plan related to a series of frequently recurring,
regularly operated individual flights with identical basic features, submitted by an operator
for retention and repetitive use by ATS.
Once approved, the RPL should be amended or a new ATC Flight Plan submitted
and RPL cancelled, whichever is applicable in the event of:
i.
ii.
Change of route; or
iii.
iv.
Flight is canceled.
Under unusual circumstances at the station of departure, this may require that a
flight crew to prepare and file the flight plan.
The information is available in Flight Dispatchers Quick Reference Handbook as
guidance.
4.3
Flight Planning
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ii.
iii.
4.3.2.3
Planning Minima
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adjustment will only become necessary if the commander has directed the
loading of extra fuel.
ii.
4.4
nd
i.
The aircraft arrives at that alternate aerodrome with the fuel reserves that apply
for that flight.
ii.
The alternate aerodrome weather conditions at the estimated time, of arrival are
at or above the alternate aerodrome weather minimums specified in Ops Specs
for that aerodrome.
iii.
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The Flight Dispatcher will - Record the time the amendment became effective in
the shift log.
ii.
The Commander wills - If the Commander concurs with the Flight Dispatcher, he
will record the Flight Dispatcher's name or initials and the time of the amendment
on the Flight Release and the Commander will sign the amendment indicating his
concurrence.
The Flight Dispatcher can under normal conditions obtain revised operational
information in relatively short time. The revised ONL/Flight Release is not normally
provided or transmitted to flight crew because of the time required. In this circumstance Airground radio communications (VHF) will be the most efficient way to transmit the
information or updated data.
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