Joe E.

Stephenson
Nashville, TN 37204
(386) 235-5608 joestephenson1@gmail.com

Key Capabilities
Enterprise Strategy Data Center Design and Operations Data Center Transformation
Reliability Centered Maintenance LEED Strategies Operational Continuity
I am an experienced senior level executive with more than twenty years of proven success in information technology leadership. My
leadership style is proactive and results driven. A strategic analyst and accomplished communicator who will pioneer creative
initiatives and carry them out in order to accelerate positive change, efficiency and increased profitability.
Leads and ensures the effective execution of simultaneous projects without compromising quality, timeliness or functionality. An expert
in building and .optimizing teams performing within high pressure environments. I am adept at driving consensus and leveraging
existing and emerging technologies that support operational objectives. Led critical projects in environments where growth and
accountability were paramount. Extensive qualifications in the following competencies:
Critical Facilities Design
Data Center Voice of Customer Analysis
Data Center Footprint Cost Analysis
RCM-Green Data Center Techniques
Physical Security/Operational Risk Analysis

DR/BCP // DCIM tool implementation

RE Asset Management Optimization
IT Master Raised Floor Planning
Project Management & Implementation
Compute/Storage/Network Virtualization Planning

Career Synopsis
Asurion, Nashville TN

2013-Present

The worlds largest cell phone insurance and premium intellectual support provider
2.

Director-Global Data Center Services and Operations

I have full charge responsibility for 110 global data center and critical infrastructure locations around the world. This position is
responsible for the overall direction in Data Center capacity planning, standards, design, for both colocation and wholly owned critical
facilitys for Asurion.
Delivered $20MM cost avoidance around building a new data center using advanced data center capacity and
decommissioning techniques, plus other data center capacity rationalization strategies.
Created a 50% budget reduction/optimization plan for preventative maintenance across a multi-million dollar spend using
Reliability Centered Maintenance concepts.

Wachovia/Wells Fargo Bank, Charlotte NC

2006-2013

The nations 4th largest banking chain with $1.3 trillion in assets, 6650 braches and 70 data centers worldwide.
3.

Vice President-Wholesale Architecture (2010-Present)

Led the Global Network and Infrastructure Center of Influence for the 43 lines of businesses within the wholesale side of the bank. The
Center of Influence creates and optimizes deployment and production patterns within the areas of:
Data Center rationalization
Cloud Implementations (IAAS/SAAS/PAAS/DAAS)
Social Media
Big Data
Mobility
Voice Integration
Vice President-Data Center Strategy and Operational Risk Controls (2006-2009)
Entrusted with risk remediation controls/ DC IT performance requirements/design assumptions for new data center projects and
developing process/ provisioning/operational strategy for the existing 65 data center sites (600,000 sq ft)

 Reduced overall run rate by 34% year to year, leading smaller site consolidation project from 40 sites to 10.
Architected new design assumption strategies around green energy and water based cooling offering $50 million dollar a year

savings across the entire data center portfolio.

Developed a $15 million dollar, three year savings plan through the introduction of new provisioning/media movement process,
significantly enhancing NewCo data center risk/security policy.

Silverbeachinvestments.com, Ormond Beach FL

2002-2006

A privately held IT services company specializing in data center operations and designs.
4.

Senior Vice President

Responsible for the oversight of data center master planning and design services
Achieved a 166% time to market savings by implementing ISO9000-2001 data center certification (NTT/Verio SMB Hosting

Division).

Bolstered order to close opportunities by 75% with President and CIO (The Uptime Institute-CSE) by developing client

intranet and enhancing market positioning profile. Created a first-impact design savings of $ 5 million on a $50 million project
as leading IT subject matter expert in design effort for a Blue Cross- Blue Shield Tier IV data center.

NTT/VERIO, Englewood CO

2000-2002

A $6 billion dollar global web hosting and co-location provider. NTT is a subsidiary of $100 billion Nippon Telegraph and Telephone.

Vice President-Data Center Infrastructure

Held full P & L responsibility for infrastructure operations command and control for over 1million feet Web Hosting and Co-Location
revenue space, (30 data centers, $500 million build out)
Drastically reduced maintenance expense costs by $ 3 million on an annual budget of $15 million and extended critical asset

life by 25% by implementing Reliability Centered Maintenance policies and procedures.

Launched Disaster Recovery plan for company; created IT services charge back formula for business units.
Marshaled SAS-70 and Suntone certification efforts, increasing sales funnel by large magnitudes (2 to 200) potential large

clients (>$1million) requiring SAS-70 certification.

Served as senior lead architect with regards to data center physical security system design, from an operational risk and cloud

computing perspective.

Selected as core member of the corporate change management team; served as key facilitator in developing problem and

change management escalation matrices for hosting and co-location clients.

PricewaterhouseCoopers, Orlando FL

1998-2000

One of the worlds largest accounting firms with nearly $30 billion in revenues and 770 offices in over 150 countries.

Principle Consultant
Managed systems integration engagement teams for ERP and E-Commerce implementations; served as engagement manager for a
number of Fortune 500 business command and control integration efforts

Re-captured $80 million dollars of client confidence as Turnaround team leader for large distressed implementations.
Practice leader for the Data Center technical infrastructure service offering, and the Storage Area Network (SAN) offering.
Led scoping teams landing $30 million dollars in successful bid proposals in service delivery offerings
Assisted Disaster Recovery projects managing risk factors for over $4 billion in corporate assets.
Reduced turnover estimation dates by an average of 30% leading 3 internal and 2 external mission critical facilities projects.
Attained a 95% exceed expectations rating in client knowledge transfer/training programs.

Education & Training

Colorado University & UNLV / Coursework toward MBA
Columbia Pacific University

Bachelor of Science degree in Electrical Engineering

University of Northern Colorado

Bachelor of Science degree in Marketing

Technical Proficiencies
Cisco/Avaya Novell CNE MPLS/ATM/Gigabit Networks Storage Area Networks Exactimate Oracle VMware
RCM/Fidelis Remedy Verint Systems MS Project Salesforce Autocad SAS Adaptive Aperture Device42 Nlyte