In conjunc on with our

Professional Services, Skyline

also oers a wide variety of
Cisco Authorized Training
classes including:
Data Center:
UCS, Nexus, ACE, WAAS
Collabora on:
Communica ons Manager,
Contact Center Enterprise,
Contact Center Express,
Unied Messaging, WebEx
Borderless Networks:
Security, Mobility, Rou ng,
Switching, Wireless,
ISE / BYOD

Professional Services Skills Matrix

Skyline Advanced Technology Services oers a host of Professional Services on a wide variety
of technology pla/orms. Below is a skills matrix that highlights our capabili es. For a more
in-depth discussion regarding all your technical and stang needs, contact Skyline today.
Advanced Routing & Switching
Specialization
Design / Implementation / Migration
Performance Tuning
All Switch / Router Platform Support
LANLayers 2 / 3
WAN Technologies
Routing Protocols
Quality of Service (QoS)
NMS (Cisco Prime)

Advanced Security Specialization

Design / Implementation
Vulnerability Assessment
Intrusion Prevention (IDS / IPS)
Exposure Mitigation
VPN / Firewall Services
Cisco Identity Services Engine (ISE)
Firewall Services Module (FWSM)
Proxy Solutions

Cisco Identity Services Engine (ISE) Authorized Technology Partner (ATP)

Open Enrollment, WebEx and
Private onsite classes available.

Tricia Arruda
Inside Account Manager

757-561-3858
parruda@skyline-ats.com

www.skyline-ats.com

ISE Readiness Assessment Review

ISE Design AssistanceBOM creation
ISE Implementation Services
ISE Configuration Troubleshooting/ Review

Advanced Wireless Specialization

Design / Implementation
Wireless Site Survey (Predictive / Physical)
Controller-based Solutions
Autonomous / Light-weight Migration
Cloud Managed Solutions

Advanced Unified Communications

Specialization
Design / Implementation / Migration
UC on UCS or UC on MCS
PBX Integration
Unified Communications Manager (UCM)
Unified Mobility / Jabber
Unified Presence
UCM Business Edition 6K/5K
UC 500 Series
Communications Manager / Unity Express
Unity Express, Unity Connection
Unity Voice and Unified Messaging
Unity Connection

Contact Center
Design / Implementation / Migration
Intelligent Contact Management (ICM)
Customer Voice Portal (CVP)
Interactive Voice Response (IVR)
Cisco Agent / Supervisor Desktop (CAD)
Computer Telephony Integration (CTIOS)
Custom Scripting

Content Switching
Content Delivery
Integrated Caching
Site Selection
Web Services

Data Center Specialization

Design / Implementation / Migration
Business Continuance / Disaster Recovery
Cisco Nexus Switching Solutions
Unified Computing System (UCS B / C Series)
Server Load Balancing (ACE, CSS,& CSM)
Global Server Load Balancing (GSS)
WAN Acceleration
VMware Solutions

Storage Area Networking

Design / Implementation
Integration / Migration
Storage Management
Multi-layer Director
Fabric Switching
Storage Area Networking
Network Attached Storage
Cisco MDS / NetApp / EMC

Optical
Design / Implementation / Migration
COMET
Cisco ONS
DWDM
Performance Tuning

Service Provider
Broadband Services
ATM, SONET
MPLS