A Study of Corporate Social Responsibility

Activities of UK Retail Company

Student Name
Abhishek Chordia

Supervisor:
Dr Angathevar Baskaran

A Dissertation Submitted in Partial Fulfilment of the Degree of MSc in Financial

Management

Middlesex University

October, 10th

London, UK

2014

Acknowledgements

The writing of the dissertation have been one of the significant academic challenges that I have face.
Without the support, patience and guidance of many people. I wish to thank, first of all, my supervisor
Dr. Angathevar Baskaran despite his many other academic and professional commitments he provide
the best guidance, support and co-operation. I also wish to my friends and colleague for their great
support. Finally, I would like to thank my family for their support and love.

Abhishek Chordia
October, 10th
2014

A Study of Corporate Social Responsibility Activities of UK Retail

Company

MIDDLESEX UNIVERSITY BUSINESS SCHOOL

Abhishek Chordia
Abstract

The main of this research to identify the activities in the modern time in UK retail
industry. The research explores the activities of the CSR and trys to find out the
way the company reports its CSR activities and the main area of importance in the
CSR. The research is a qualitative research and uses the case study analysis as the
methodology for the research. The data collection is done by visiting the
companys website and by analysing their annual reports or the dedicated CSR
reports where they report about their CSR activities. The findings which have been
brought by this research brings out that the UK retail industry have given relative
importance to the CSR and the companys engage in the CSR activities time to
time. The UK retail industry CSR is dominant by the environmental issues as seen
in every CSR report of the companys. The research also supports the previous
study that the company are now more aware about their responsibility towards the
social and environmental. The company mainly reports in the four sets that is
environmental, market place, work place and community. The paper than
concludes with some general issues related to these factors and tell about the trends
of activities in todays CSR in the UK retail companies.

Contents
Chapter 1 Introduction

Page No.

1.1 Introduction

1.2 Structure of Dissertation

Chapter 2 Literature Review

2.1 Corporate Social Responsibility

2.2 Pyramid Of Corporate Social Responsibility

11

2.3 Corporate Social Responsibility and the UK retail

13

Industry
2.4 Summary

14

Chapter 3 Research and Methodology

3.1 Introduction

16

3.2 Research

16

3.2.1 Quantitative/Qualitative

17

3.2.2 Applied/Basic

17

3.2.3 Deductive/Inductive Research

18

3.2.4 Research Purpose

18

3.3 Research Methodology

3.3.1 Case Study

18
19

3.4 Methodology

20

3.5 Data Collection

20

3.6 Limitations

21

3.7 Summary of the chapter

21

Chapter 4 Analysis
4.1 Introduction

22

4.2 Tesco

22

4.2.1 2008-09 CSR Report

23

4.2.2 2009-10 CSR Report

25

4.2.3 2010-11 CSR Report

27

4.2.4 2011-12 CSR Report

29

4.2.5 2012-13 CSR Report

31

4.3 Sainsbury

32

4.3.1 CSR Report 2008-09

35

4.3.2 CSR Report 2009-10

38

4.3.3 CSR Report 2010-11

39

4.3.4 CSR Report 2011-12

41

4.3.5 CSR Report 2012-13

42

4.4 Morrison

44

4.4.1 CSR Report 2008-09

45

4.4.2 CSR Report 2009-10

46

4.4.3 CSR Report 2010-11

48

4.4.4 CSR Report 2011-12

49

4.4.5 CSR Report 2012-13

50

4.5 ASDA

51

Chapter 5 Findings and Discussion

5.1 Introduction

54

5.2 Environment

58

5.3 Workplace

60

5.4 Community

62

5.5 Market Place

64

5.6 Discussion

65

Chapter 6 Conclusion and Recommendation

6.1 Conclusion and Recommendation

69

References

71

List of Tables and Figures

Tables

Page No.

Table 5.1

55

Table 5.2

56

Table 5.3

57

Table 5.4

57

Table 5.5

57

Table 5.6

58

Table 5.7

60

Table 5.8

62

Table 5.9

64

Figures
Figure 5.1

55

Figure 5.2

68