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PREFACE
This project is designed to provide a comprehensive
introduction to the design and analysis of Infosys
technologies limited.
EXECUTIVE SUMMERY
Infosys is the incredible story of success and successful execution
on has entered red ocean market with insignificant stake and
power in successful market re-defined company managed to
achieve to be remarkable example for rivals.
➢ Introduction
➢ Company profile
1- History
2- Profile
3- Management
➢ Evaluation of Infosys
➢ Company back ground
➢ Initiative
➢ Swot Analysis
➢ Vision and Mission
➢ Researches
➢ Factor’s of success
1- Delivering locally relevant business value
2- Building the brand
3- Coherent market strategy
4- Investing in enterprises
➢ Achievement
➢ Future Plans
1- Global sourcing
2- Business value
3- Moving beyond application development
4- Enterprises solution
➢ Comparative conclusion
➢ Bibliography
➢ Introduction- Infosys Technologies Limited is an information technology
Services Company headquartered in Bangalore, India. Infosys is one of the
largest IT companies in India with 105,453 professionals (including
subsidiaries) as of Nov 9, 2009. It has offices in 22 countries and
development centers in India, China, Australia, UK, Canada and Japan.
Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by
seven people with US$ 250. Today, we are a global leader in the
"next generation" of IT and consulting with revenues of over US$ 4
billion.
Infosys defines designs and delivers technology-enabled business
solutions that help Global 2000 companies win in a Flat World.
Infosys also provides a complete range of services by leveraging our
domain and business expertise and strategic alliances with leading
technology providers.
Our offerings span business and technology consulting, application
services, systems integration, product engineering, custom software
development, maintenance, re-engineering, independent testing and
validation services, IT infrastructure services and business process
outsourcing.
Infosys pioneered the Global Delivery Model (GDM), which emerged
as a disruptive force in the industry leading to the rise of offshore
outsourcing. The GDM is based on the principle of taking work to the
location where the best talent is available, where it makes the best
economic sense, with the least amount of acceptable risk.
Infosys has a global footprint with over 50 offices and development
centers in India, China, Australia, the Czech Republic, Poland, the
UK, Canada and Japan. Infosys and its subsidiaries have 105,453
employees as on September 30, 2009
Infosys takes pride in building strategic long-term client relationships.
Over 97% of our revenues come from existing customers.
➢ Company profile
1- History- Infosys was founded on July 2, 1981 in Pune by N. R. Narayana
Murthy and seven others: Nandan Nilekani, N. S. Raghavan, Kris Gopalakrishnan,
S. D. Shibulal, K. Dinesh and Ashok Arora, with N. S. Raghavan officially being
the first employee of the company. Patel started the company by borrowing INR
10,000 from his wife Sudha Murthy. The company was incorporated as "Infosys
Consultants Pvt Ltd.", with Raghavan's house in Model Colony, north-central
Bengaluru as the registered office. This page in 1982, Infosys opened an office in
Bangalore which soon became its headquarters.
Infosys headquarters in Bangalore, India
Infosys, Pune
Infosys went public in 1993. Interestingly, Infosys IPO was undersubscribed but it
was "bailed out" by US investment banker Morgan Stanley which picked up 13%
of equity at the offer price of Rs. 95 per share. The share price surged to Rs. 8,100
by 1999 making it the costliest share on the market at the time.
According to Forbes magazine, since listing on the Bombay Stock Exchange till
the year 2000, Infosys' sales and earnings compounded at more than 70% a year. In
the year 2000, President of the United States Bill Clinton complimented India on
its achievements in high technology areas citing the example of Infosys.
In 2001, it was rated Best Employer in India by Business Today. Infosys won the
Global MAKE (Most Admired Knowledge Enterprises) award, for the years 2003,
2004 and 2005, being the only Indian company to win this award and is inducted
into the Global Hall of Fame for the same.
Infosys was rated best employer to work for in 2000, 2001, and 2002 by Hewitt
Associates. In 2007, Infosys
Received over 1.3 million applications and hired fewer than 3% of applicants.
Business Week reported that Infosys, along with Wipro and Tata accounted for
nearly 80% of the [H-1B] visa petitions approved in 2007 for the top 10
participants in the program.
In April 2009, Forbes rated Infosys among the 5 best performing companies in the
software and services sector in the world.
In 2009, Infosys was considered one of the Business Week’s 50 Most Innovative
Companies.
BPO building, Banglor campus
From December 2008 till April 2009, Infosys fired over 2500 employees for poor
performance. The company has been hit hard by lower income from a crisis hit
European and North American market. On April 15, 2009 Infosys reported its first
ever sequential fall in its revenue in a decade during the March 2009 quarter.
2- Profile-
Public
Typ
BSE: 500209
e
NASDAQ: INFY
N R Narayana
Murthy
Nandan Nilekani
N. S. Raghavan
Kris Gopalakrishnan
S. D. Shibulal
Foun K. Dinesh
der(s) Ashok Arora
Headq Bangalore,
uarters India
Parth Patel
(Chairman)
Kris Gopalakrishnan
(CEO) & (MD)
Key S. D. Shibulal
people (COO) & (Director)
Indus Software
try services
Produ IT Services
cts
Information
technology
Servic
consulting
es
services and
solutions
Total
equity $ 3.784 billion
(2009)
Employees
105,453(2009)
Infosys BPO
Infosys
Consulting
Infosys Public
Services
Divisions Infosys
Australia
Infosys Brazil
Infosys China
Infosys Mexico
Infosys Sweden
Website Infosys.com
Global Offices-
Asia Pacific- India - Bangalore, Bhubaneswar, Chandigarh,
Chennai, Gurgaon, Hyderabad, Jaipur, Mysore campus
Pune campus
Srinath Batni
K. Dinesh
Director and Head, Communication Design Group, Information
Systems and Quality and Productivity
Rama Bijapurkar
Independent Director
N. R. Narayana Murthy
Chairman of the Board and Chief Mentor
T. V. Mohandas Pai
Director and Head, Finacle, Admin, Human Resources,
Infosys Leadership Institute and Education and Research
S. D. Shibulal
Chief Operating Officer and Member of the Board
David L. Boyles
Independent Director
Claude Smadja
Independent Director
Deepak M. Satwalekar
Independent Director
➢ Evaluation of Infosys-
Industries
IT Services-
• Application Services
• Architecture Services
• Independent Validation Services
• Information Management Services
• Infrastructure Services
• Knowledge Services
• Packaged Application Services
• SOA Services
• Systems Integration Services
Engineering Services-
• Lifecycle Management
• Manufacturing Process and Plant Solutions
• Product Engineering
BPO Services-
Infosys' Business Process Outsourcing (BPO) services combine domain
expertise, process skills and technology to deliver world-class process
outsourcing.
Strengths
Since the company is based in India its
competitive advantage is enhanced. The
Indian economy, despite weak
Vision
To help our clients meet their goals through our people, services
and solutions
Mission
Infosys International Inc. is dedicated to providing the people,
services and solutions our clients need to meet their information
technology challenges and business goals.
1- Work to understand the needs and requirements of our
clients before proposing a solution.
2- Develop responsive proposals that provide cost-
effective solutions to our clients needs
➢ Factors of success-
1- Delivering locally relevant business value- Infosys has been
able to customize its services
And solutions to the requirement of its clients.
Infosys has delivered enhanced customer value
To its UK clients- evidenced by the 90 per cent
Plus repeat business that the company generates.
Understanding client-specific needs and the value
Proposition has been key to this. Example is
The creation of specific services around regulatory
Compliance that are region specific.
2-Building the brand- Infosys has adopted an
aggressive strategy for
Marketing and branding in the UK. The company
Created coherent campaigns that utilize multiple
Channels, including events, PR activities, analyst
Relations, investor relations web based online
Marketing and direct marketing. Using these
Channels, the company focuses on creating positive
➢ Bibliography-
1-“Connect and Develop: Inside Procter & Gamble’s New Model for
Innovation,” Harvard Business Review, March 2006.
2-“Competing on Analytics”, Thomas Davenport, Optimize Magazine,
February 2006.
3-“The Well-Timed Strategy: Managing the Business Cycle,” Peter Navarro,
Harvard Business Review, November 2005.
4-“New Horizons: Multinational Company Investment in Developing
Economies: Impact on Global Industry Restructuring & Implications for
Companies,” McKinsey Global Institute, 2005.
5-“Beat China on Cost”, Jeff Sanford, Canadian Business, November 2005.
6-“Innovation Blowback: Disruptive Management Practices from Asia,” The
McKinsey Quarterly, No. 1, 2005.
7-“Strategic Sourcing: From Periphery to the Core,” Harvard Business
Review, February 2005.
8-“Even if IT Doesn’t Matter, Informational Capabilities Still Do”, Henry
Morris, The CIO Magazine, October 2004.