Agha Hassan Hyder Shah

Al-Syed Center Quaidabad landhi Karachi

Date of Birth: 14-08-1993

Syedrizvi577@gmail.com
Contact: 0312-3267212, 0306-3073302

Objective:
To obtain a position in a professional organization / institution in order to use my professional
knowledge into practice and become a useful member of a team by contributing positively i.e.,
the fulfillment of their goals and objectives.
My personal strengths include:

Initiative taker and a team-player with a work experience in multicultural

environments
Good working relations with the media, development, social and political
organizations
Information and understanding of the issues facing various communities,
minorities in Pakistan from the violation of human rights to religious
discrimination, poverty, health and education issues etc.
Excellent relations with religious minorities and organizations representing
them
Effective communicator and speaker

Professional Experience:

Front Desk Officer At NSUSC an Asian Bank Funded Program being

implemented in Northen Sindh:

Operate telephone switchboard to answer, screen, or forward calls, providing

information, taking messages, or scheduling appointments.

Hear and resolve complaints from customers or the public.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Greet persons entering establishment, determine nature and purpose of visit, and direct or
escort them to specific destinations.

Provide information about establishment, such as location of departments or offices,

employees within the organization, or services provided.

File and maintain records.

Analyze data to determine answers to questions from customers or members of the

public.

Perform administrative support tasks, such as proofreading, transcribing handwritten

information, or operating calculators or computers to work with pay records, invoices,
balance sheets, or other documents.

Academic Qualification:
Graduation
(Bachelor of Commerce)
1st Division
Shah Abdul Latif University Khairpur Mirs
H.S.C
2nd Division
Board of Intermediate Education Sukkur
S.S.C
2nd Division
Board of Secondary Education Sukkur
Professional Education
Call Centre Training

2014

2010
2008

2009

Institute for Advancing Careers and Talents (iACT) Habib University

Foundation Karachi
Course contains:
1 Call Centre Studies
1 English Proficiency Language Course
1 Career Development
1 Personal Development by "School of Leadership"
Skills:
1 Proactive Communication

1 Efficient to handle irritated customers

1 Fluent in English & Urdu.

Computer Skills :

Full Command on Microsoft Excel & Microsoft Word

Internet

ACHIEVEMENT:,

 Got the scholarship of Govt: of Sports & Youth Affairs with collaboration
of Habib

University Foundation.

COMMUNITY SERVICE: (VOLENTEER)

Served for Flood Effected peoples at Thul by the Sheltering & Food
Supply program of Save the Childeren

Alumni:

Shah Abdul Latif University Khairpur Alumi Association

Languages:
English , Urdu , Sindhi
REFRENCE:
1 Waqar Ali Baloch
PA to DG NAB SINDH
0334-343699
2.

Rizwan Ul Hassan
Assistant
SUPARCO
0315-2260514