PRODUCT BROCHURE

Commu

PRODUCT
BROCHURE
PT Aplikanusa Lintasarta

Menara Thamrin 12th Floor

Jl MH Thamrin Kav. 3
Jakarta 10250
Indonesia

T +6221 230 2345

F +6221 230 3883
E info@lintasarta.co.id
www.lintasarta.net

An Indosat Company

Innovative Information Communications Solutions

LINTASARTA PRODUCT BROCHURE

Innovative Information Communications Solutions

Lintasarta
providing information how it is needed, where it is needed, when it is needed.

Lintasarta is an information and communications company with

a long heritage of meeting the data communications needs of
customers in small, medium and large businesses.

Founded in 1988, Lintasarta is one of the most comprehensive and advanced

Information and Communication Technology service providers in Indonesia,
connecting businesses throughout the length and breadth of the archipelago,
bringing data communications, business information services and Internet even
to remote areas.
Lintasarta has the expertise and experience to take responsibility
for part or all of a customers information and communications
operations, allowing them to concentrate on their core business.
We can provide applications or elements as part of a solution
or, in collaboration with partners chosen for their expertise and
relevance, provide total custom designed turnkey solutions in
which every element and detail is included.
We pride ourselves on our adaptability, flexibility, nimbleness
and trustworthiness. Free of bureaucratic obstacles and silo
mentalities, we can react swiftly, work efficiently and achieve
results fast.

Board of Directors, from left to right:

Bambang Priantono Operations Director, Dido Priadi Business Director, Samsriyono Nugroho President Director,
Yudi Rulanto Planning & Development Director, IGK Sutartja Administration Director.

Lintasarta has always been an innovator. Operating at the cutting edge

of technology, we identify, source, configure and implement the latest
developments on behalf of our customers, helping them achieve their
business goals through the right solutions, and providing ongoing
support 24/7.

MOBILITY SOLUTIONS
Lintasarta Mobility Access
Lintasarta SMS Corporate

INDUSTRIES
Finance
Telecommunications
Resources
Government
Manufacture & Trading
Transportation
Services
Media

Today we serve more than 1,700 corporate clients, connecting more than 19,000 networks,
using a sophisticated infrastructure based on the Next Generation Network (NGN) Platform,
and backed by local support in more than 44 cities throughout the country.

ENTERPRISE SOLUTIONS

CONNECTIVITY SOLUTIONS

Lintasarta Video Conference

Lintasarta Corporate Mailer
Lintasarta Data Center
Lintasarta Managed Service
Lintasarta Contact Center
Lintasarta Cloud Services

Lintasarta Leased Line

Lintasarta Metro Ethernet
Lintasarta Frame Relay
Lintasarta IPVPN
Lintasarta IP VSAT
Lintasarta SCPC VSAT
Lintasarta Dedicated Internet
Lintasarta Broadband Internet

Solutions to meet your business needs

All companies face common challenges, requirements that must be fulfilled if they are to
stay competitive, build and retain customer loyalty, and meet long-term growth objectives.

Innovative Business Solutions

Lintasarta has one goal: to make business easier for our clients by providing
information and communications solutions that work solutions that improve
performance, boost competitiveness, save money, increase productivity, open
up new opportunities, and fuel growth.

Whatever sector they operate in, they must:

01/Support Sustainability

For a business to be truly sustainable it must make the most of its

resources, operate profitably, and provide continuity in its services
to customers, both internal and external.

02/Communicate More Effectively

Whether it is between head office and remote exploration and

development sites, or between the branches in a countrywide
network of shops or offices, or between colleagues and customers
on the move, the free flow of information is vital.

03/Focus On Customers

Successful companies concentrate on what they do best, and

ensure that what they do best is appreciated by their customers.
Serving the needs of customers, responding to changing demands,
dealing with queries, providing support and the level of care and
attention they expect is a full time job, and demands a significant
investment of time and manpower.

04/Improve Responsiveness

Being able to respond quickly to a rapidly changing market or ever

evolving customer demands can make the difference between
success and failure, growth and stagnation. Companies need to
be responsive if they are to stay relevant and maintain customer
loyalty.

05/Increase Efficiency

In an increasingly competitive marketplace, we all need to

maximize efficiency boosting productivity and effectiveness
without increasing costs. Maximum efficiency is achieved through
the better use of existing resources, and the application of
innovative solutions that achieve our goals more effectively.

They focus on three areas of vital importance for companies striving to achieve their
business goals:
Mobility getting information to and from employees and customers wherever they
happen to be.
Enterprise connecting and informing people within your organization, freeing you
from the responsibility of managing and storing data so that you can concentrate on what
you do best.
Connectivity providing the links that keep data flowing freely, connecting effortlessly
with customers and partners, bringing your entire world together, and plugging it into the
global network.
Applying expertise gained over more than 20 years experience, we develop solutions
to meet the needs of companies involved in industry sectors including: Government,
Media, Resources, Services, Transportation, Manufacture & Trading, Finance and
Telecommunications.
Innovative solutions that are simple to implement, reliable, using the latest thinking
and technology, and producing measurable results.

Lintasarta can help you meet these business needs through innovative solutions:
Supporting Sustainability: Lintasarta Data Center is a Business Continuity Plan (BCP) solution that
moves your vital data offsite, stores it securely, backs it up, and supports it with a Disaster Recovery
Center (DRC) to ensure continued operation, even in the face of the most unexpected challenges.
Our Data Center provides international standard operational capacity and security, accessed
through a high availability network, managed and maintained by experts with decades of
experience. The Disaster Recovery Center (DRC) operates in anticipation of possible major
infrastructure interruptions, allowing the system to continue operating, protecting the integrity of
the data, and maintaining continuity of major or critical services.
The Data Center is further enhanced by Lintasarta Cloud Services, which offer a virtual Data Center
and Virtual Server, to store and manage your information and make it easily available where and
when you want it. Lintasarta Cloud Services are secure, affordable, flexible and excellent, allowing
companies to have the most advanced IT functionality and storage without having to invest in
infrastructure and specialist personnel. Lintasarta Data Center is now available in various locations
such as Jakarta, Bandung and Jatiluhur, and will continue to expand to other cities in Indonesia.
By reducing capital investment and operating costs, accommodating scalability and flexibility,
future proofing against technological evolution, providing international standards of security and
operation, and guarding against interruptions caused by catastrophe, Lintasarta Data Center and
Lintasarta Cloud Services solutions can increase any companys long term viability, and help make
them truly sustainable.
Making Communications More Effective: Lintasartas Multi Branch solution provides Data
Communications and Internet links such as Lintasarta Leased Line, Lintasarta Metro Ethernet,
Lintasarta IPVPN and Lintasarta Frame Relay services that provide point-to-point connections
between offices, between networks in different parts of the country and between multi locations
inside and outside the country.
For remote or rural locations that need to be in constant communication with the head office,
we provide Lintasarta VSAT, a data communication service using satellite access media. And
when colleagues in different locations, or different countries, need to work together they can use
Lintasarta Video Conference, which can be used for regular meetings, distance learning, product
promotion and open discussion face to face communication without the expense of time and
money involved in travel.
To enable communication on the move, Lintasarta has Lintasarta Mobility Access, which provides
access to intranets using 3.5 G mobile phone technology with High Speed Downlink Packet Access
(HSDPA). Lintasarta has a host of innovative solutions that will keep information flowing, and keep
you on top of your business.

Focusing On Customers: Serving the needs of customers, responding to changing demands, dealing with
queries, providing support and the level of care and attention they expect is a full time job, and demands
a significant investment of time and manpower. Lintasarta e-Channel Solution combines a number of
elements that help companies focus on their customers. Lintasarta Contact Center provides a multichannel
contact center that handles phone calls, web calls (chat, VoIP), email and SMS.
Lintasarta SMS Corporate can deliver either interactive or broadcast text messages cost effectively to
targeted audiences of any size, and Lintasarta Corporate Mailer delivers documents such as billing and
loan statements, and marketing materials, via electronic mail, faster, cheaper and more securely than via
conventional modes of delivery.
Information and data communication technology plays a vital role in helping companies meet the needs
of their customers. Lintasarta can make sure you get full value from your system, and leave you free to
ensure your customers are not just satisfied, but delighted.
Improving Responsiveness: Lintasarta can help companies respond effectively, freeing them from
the demands and responsibility of managing their IT network. Lintasarta Cloud Services offer virtual
approaches to information management, allowing greater flexibility in storing and managing information.
With Lintasarta Virtual Data Center and Virtual Server you can access your information anywhere and
anytime you want.
By outsourcing network management to Lintasarta and using Lintasarta Managed Service, clients can save
time and money and increase the return on their IT investment. Lintasarta Managed Service is a one-stop
solution for providing, managing, maintaining, and monitoring IT networks and routers, with high network
availability and a very high degree of security.
Our solutions help companies minimize: operating costs, through efficient use of human resources and
devices; capital expenditure, through optimum use and utilization of the network; system instability,
through continual expert maintenance; risk of obsolescence through rapidly changing technology.
Responsiveness in business is about speed, precision and cost containment. Lintasartas solutions are
a tailor-made response to those criteria.
Increasing Efficiency: Lintasartas e-Channel solution, with its powerful combination of Contact Centre,
Voice Service, SMS Corporate and Corporate Mailer services, provides a powerful tool for managing
customer contact and communication, and communication between colleagues, more efficiently.
Lintasarata Video Conference can also make a contribution, providing efficient, cost effective face-to-face
communication on demand. Lintasarta Managed Service helps increase efficiency through its expert
operation and maintenance, as do our Cloud Services, which provide the most advanced IT functionality
and storage with no investment in infrastructure and specialist personnel.

Industry Solutions

03/Resources

For those in mining, engineering, procurement, construction and

agriculture, the need for geographically diverse field offices to
be in constant touch with the center can pose a communication
problem. Our solution integrates systems with production process,
connecting even the most remote and helping improve coordination, efficiency and productivity.

04/Government

The challenge for Government, whether central administrative

services or government bodies such as schools and universities is to
provide consolidated information rapidly with limited resources. Our
solution priorities effective and efficient distribution of information
to help Government bodies respond swiftly and accurately.

05/Manufacture & Trading

For those making, assembling, distributing or retailing goods, it is

essential to be able to meet changes in supply and demand with
consistent quality and reliable delivery at a competitive cost. Our
solution for manufacturing combines in-depth knowledge of the
sector with technical innovation aimed at standardization, system
modernization, outsourcing and business process management,
supported by ICT that integrates all activities including back office,
front office, upstream and downstream.

06/Transportation

In transportation, whether for airlines, freight specialists or shipping

companies, the need is for real time information to handle
reservations, freight movements etc. Our solution is built around
service-oriented architecture than can be combined with the
customers current technology, maintaining consistent contact with
partners and customers worldwide for visibility and traceability of
inventory and tracking business chains.

07/Services

The service sector is expected to lead the way in the field of

Information and Communication Technology (ICT) especially in
using the Internet for product development and marketing, and
adding value added for partners and stakeholders. Lintasartas
communication and Internet service solution, provides reliable
connectivity of 99%, and can help companies meet the different
various needs of their customers.

08/Media

The need in this intensely competitive industry is to provide

content and services fast and consistently, making use of the latest
technology platforms and meeting corporate revenue targets.
Lintasarta offers a high-value solution involving Service Level
Agreements that keeps customers up to date, reduces costs and
increases competiveness.

Unlike the business challenges that all companies face, different industries
present specific requirements that must be fulfilled if they are to carry out their
functions effectively and satisfy their customers.
Over 23 years, Lintasarta has worked closely with customers in a wide range of industries and not only
understands the specific needs that apply to each, but also has been able to respond to those needs with
tailor made solutions.

01/Finance

02/Telecommunications

Banks face fierce competition and are challenged to make service

more convenient, increase customer data security, strengthen risk
management, seek market extension and develop new products.
Lintasarta has decades of experience building information
technology and communication infrastructures for the Finance
Industry, providing integrated systems with high-level security and
supervision over the flow of inter-branch data communication and
transactions.
Telecommunication, Network Access and Internet Service
Providers face intense competition in an area that is changing and
developing rapidly. They need to provide contents and services fast,
conveniently and innovatively to win customer trust and generate
revenue. Our high-value solution helps industry to innovate, keep
up with latest developments, increase service levels and decrease
costs.

Lintasarta Products
Lintasarta has one goal: to make business easier for our clients by providing
information and communications solutions that work solutions that improve
performance, boost competitiveness, save money, increase productivity, open
up new opportunities, and fuel growth.

Applying expertise gained over more than 20 years experience, we develop solutions to meet
the needs of business.
Innovative solutions simple to implement, reliable, using the latest thinking and technology,
producing measurable results.

Data Communications

leased line
metro ethernet
SCPC VSAT
IP VSAT
IPVPN
frame relay

Internet

dedicated internet
broadband internet

Value Added Service

mobility access
data center
cloud services
managed service
contact center
SMS corporate
corporate mailer
video conference

Ensuring the fast flow of vital information

Data Communications

Enabling information to flow fast, freely and securely between every point
in an organization, and to and from customers, suppliers and stakeholders,
is the job of Lintasartas data communications specialists. We have a range of
connectivity solutions to match the needs of companies and organizations
of all sizes and geographic spread.

Data Communications

Lintasarta Leased Line

leased line

IPVPN

Connectivity solution delivering the

highest speed & excellent quality.
Supported by Fiber Optic, using clear
channel technology, provides flexibility
for any communication protocol &
application.

IP based service using secured MPLS

Network for WAN connection. Real-time
monitoring, fully managed any-to-any
connection, flexible & efficient.

metro ethernet
Perfect solution for high bandwidth
connection requirements with excellent
quality. Built through Fiber Optic
infrastructure with Next Generation
SDH (Ethernet-Over-SDH) technology.

SCPC VSAT
Data communication service using
satellite access with Single Channel
Per Carrier (SCPC) technology. Provides
dedicated bandwidth (clear channel)
for corporate operations, especially in
remote areas.

IP VSAT
Data communication service using
satellite access with DVB-S technology
based on IP standard. Efficient & flexible,
suitable for transactional & interactive
applications, especially in remote areas.

frame relay
Secured high-speed point-to-multipoint
connection with Frame Switching
technology. High reliability, supported
by Fiber Optic network transmission
system, efficient for many connections.

leased line
Lintasarta Leased Line provides high-speed dedicated premium communication from one location
to another (point-to-point) with digital technology. Lintasarta Leased Line service guarantees
bandwidth through Time Division Multiplexing technology.
Ideal for point-to-point connection between two places, such as from head office to branch office,
and for intercity connection, Lintasarta Leased Line is backed with Service Level Agreement up to
99%, customer service 24/7, and technical support in more than 70 cities in Indonesia.
The network features fiber optic cables which already connect Jakarta, Bandung, Yogyakarta,
Semarang, Surabaya, Malang, Solo, Denpasar, Pekanbaru, Palembang, Lampung, Batam, Medan,
Balikpapan, Makassar and will expand to other areas, and uses clear channel technology.
It is suitable for functions such as LAN to LAN connection for multimedia, video conference, and
applications based on client-server / telnet / terminal emulation with a centralized database, such as:
File transfer, Email, Web Intranet, and Data entry, and for Transactional and Interactive Applications
such as: Interbranch Online Service; Hotel or Ticketing Reservation; and ATM (Automated Teller
Machine).
Lintasarta also provides Ethernet Leased Line, which offers high-speed dedicated premium
communication service that connects using interface Ethernet.

Lintasarta Metro Ethernet

Lintasarta SCPC VSAT

metro ethernet
The Lintasarta Metro Ethernet acts as a bridge or inter location hub that connects a customers LAN
based in different geographical locations. Metro Ethernet Network provides these services by using
Ethernet protocol as a WAN (Wide Area Network) in the same way that a LAN that uses Ethernet
protocol.
Metro Ethernet services are delivered through a fiber optic infrastructure with Next Generation
technology SDH (Ethernet-Over-SDH), which has a very high capacity, a high security level as it is
a private network, and accommodates any-to-any connection.
Specifications:
Bandwidth n x 1 Mbps
Any-to-any connection within one customer group
Enabling layer 3 protocols beside IP (IPX, Apple Talk, Dll.)
Customers equipment could be host, router or switch Ethernet
Availability guaranteed 99%
Support QinQ

SCPC VSAT
Lintasarta SCPC VSAT uses SCPC (Single Channel Per Carrier) technology. It can provide point-topoint or point-to-multipoint connection, and offers dedicated bandwidth for those requiring high
traffic communication with a continuous bit rate in locations not covered by cable service. This
service may be used for data, voice, image and video communication.
Lintasarta SCPC VSAT is suitable for: Data Communications; Voice Communications; VoIP via Voice
Gateway or Router device; Video Communications; Interactive communication video conference,
and Streaming communication with bandwidth dedicated (CCTV). Various service options are
available, ranging 64 kbps to 2 Mbps or higher with full duplex configuration.
Lintasarta VSAT is equipped with its technical and spare devices support from the nearest Lintasarta
office in more than 44 cities in Indonesia.

Specifications:
Data rate 64 Kbps - 2048 Kbps or higher
V.35 interface
Clear channel configuration
Full duplex

Lintasarta IP VSAT

Lintasarta IPVPN

MPLS

IP VSAT
Lintasarta IP VSAT is a data communications service using satellite access media with Time Division
Multiplex (TDM)/Time Division Multiple Access (TDMA) technology on standard Internet Protocol
(IP) basis. The system composition of Lintasarta IP VSAT comprises a star with one Hub and a number
of remote systems. The Hub communicates with the remote antenna using the TDM channel, while
the remote antenna transmits the data to the hub using the TDMA channel.
Lintasarta IP VSAT is suitable for:
Transactional applications: ATM, Point of sales / payment point
Branch applications: WAN, e-mail, file transfer, voice
Other applications: online banking & reservation

IPVPN
Lintasarta IPVPN (IP Virtual Private Network) offers a data communications solution package for IPbased end users, using an MPLS (Multi Protocol Label Switch) Wide Area Network (WAN) connection.
The MPLS sharing network combines label swapping and layer network routing to create a safe and
speedy private network to facilitate information delivery, at a competitive network cost.
It is particularly suitable for high data traffic applications and multi connections from intranet
and / or extranet to the internet, which are based on client-server / telnet / terminal emulation
involving: Delay Tolerant Applications, such as file transfers, e-mail, web intranet, and dedicated
internet service; Delay Sensitive Applications such as e-commerce, ERP, and CRM; and interactive and
transactional applications such as stock trading, online banking, payment point, and reservations.
Lintasarta offers a range of Class of Services (CoS) packages based on access media and data
speed, and provides Customer Service 24/7.

Specifications:
Uses broadband satellite technology
IP-based protocol to end user
Interface LAN Ethernet
Connection speed 64 - 256 Kbps with up to six voice channels

Specifications:
Connection speed: 64 Kbps - 2 Mbps
IP-based protocol to end-user
Interface LAN Ethernet 10 base T
Supported with MPLS technology

Lintasarta Frame Relay

Frame
Relay
Switch

frame relay

Accessing a world of answers

and opportunities

Lintasarta Frame Relay is a data communications network service with high-speed Frame Switching
to connect point-to-multi point, both inside and outside the country.
Lintasarta Frame Relay can be used for LAN-to-LAN connection with a variety of voice, multimedia,
video conference and high burst applications such as file transfer, e-mail, web intranet, data entry,
inventory control, payment point and corporate internet dedicated. Additionally, it can be used for
transactional and interactive applications, e.g. inter-branch and hotel/flight reservation.
Customers enjoy a bandwidth guarantee via the Committed Information Rate (CIR) parameter
guarantee on busy network conditions and beyond those parameters, can utilize it by obtaining
over-bandwidth capacity.
Lintasarta Frame Relay service delivers high reliability through the fiber optic network transmission
system, which is dependable and economical, as it: uses one physical line to connect to various
stars; provides burst data traffic management; can be employed with a variety of communication
protocols and application types; and has the high security level of a private network.
Specifications:
Data speed 64 Kbps up to 2 Mbps or higher
V.35 and G.703 interfaces are available
Accessible for communication protocols such as: CP/IP and Legacy

Internet

The key reference source, the information superhighway, the essential

communication and marketing tool of the 21st Century, the Internet is
redefining the business landscape. Lintasarta has more than a decades
experience providing the Internet to its customers and now extends that
access to every corner of the archipelago.

Internet

Lintasarta Dedicated Internet

dedicated internet
Premium quality for ISP and
corporations needs anywhere, with
a range of services. Multiple access,
multiple international backbones,
POP abroad, wide coverage, fast access
(connected to IP Transit Tier 1).
broadband internet
Broadband Internet service suitable
for small to medium users, supported
by more than 10 years experience as
Internet provider. Wide coverage &
Customer Service 24x7.

dedicated internet
Lintasarta Dedicated Internet is a domestic and international internet access service using
a dedicated connection. This service is available in a range of packages, each of which is adjustable
to suit customers specific needs.

NAP Package
24-hour Internet access service designated for a wholesale or Internet Service Provider (ISP).
Access to international, with international port ratio of 1:1 with 100% guarantee.
Routing protocol using Dynamic Routing Protocol BGP version 4
24/7 Customer Service
Multi Router Traffic Graph (MRTG) for bandwidth utilization monitoring
Corporate Packages
A range of service levels, from Lite through to Premium, offering 24-hour internet access service
designated for large-scale customers or corporations requiring internet connection using a
dedicated line.
The different service levels offer:
Access to international, with international port ratio of 1:1 with 100% guarantee ranging
for 25% to 100%
Domestic peering IIX access sharing bandwidth 1 Gbps
Routing protocol using Static Routing Protocol

Lintasarta Dedicated Internet

Public IP Addresses ranging from 8 to 16

Registration of and subscription for 1 domain name during subscription for
Lintasarta Dedicated Internet
Hosting with various capacity to meet customer needs
Homepage space with various capacity to meet customer needs
24/7 Customer Service
Multi Router Traffic Graph (MRTG) for bandwidth utilization monitoring
VSAT Xpress
An Internet service using satellite, which is able to reach each and every part of the nation,
designated for small and medium customers or corporate requiring Internet connection using
dedicated line.
IIX Package
24-hour domestic Internet service restricted to accessing the national network and designated for
customers whose business activities only require national access.

Lintasarta Broadband Internet

broadband internet
Lintasarta Broadband Internet is an efficient high-speed internet service in which customers can
attain speeds up to 10 Mbps in accordance with the preferred service and speed. Dependent on
the requirement, Lintasarta Broadband Internet is used for non-continuous internet usage. It is
supported by Fiber Optic Next Generation SDH service, which offers protection ring as well as
bandwidth protection.
a. Lintasarta Broadband Internet 1 Mbps

1. 1 IP Public

2. 1 domain name

3. Web hosting Linux 250 MB
b. Lintasarta Broadband Internet 2 Mbps

1. 1 IP Public

2. 1 domain name

3. Web hosting Linux 250 MB

Lintasarta Broadband Internet

c. Lintasarta Broadband Internet 5 Mbps

1. 1 IP Public

2. 1 domain name

3. Web hosting Linux 500 MB
d. Lintasarta Broadband Internet 10 Mbps

1. 1 IP Public

2. 1 domain name

3. Web hosting Linux 1 GB

Developing new and better solutions that

work for you
Value Added Service

Looking beyond boxes, connecters and routers, Lintasarta combines

different technologies with clever thinking to create products and services
that make business easier, more efficient, and more cost effective. The aim is
to add value for our customers value they can appreciate every day.

Value Added Service

mobility access
High mobility solution for intranet
data access, using 3.5 G mobile phone
technology with High Speed Downlink
Packet Access.
data center
Business continuity protection.
Type of services: Internet Data
Center (Hosting, Co-location), Facility
Management & Disaster Recovery Center.
cloud service
Secure, Affordable, Flexible models:
Private Cloud (exclusive, on demand
cloud service), Hybrid Cloud (flexible
service) & Public Cloud.
managed service
One stop solution for IT Outsourcing
of services: Lintasarta Managed Router,
Lintasarta Managed Security, Lintasarta
Managed LAN, Lintasarta Operation
Support.
contact center
Multichannels Contact Center : phone
call, web call (chat, VoIP), email, SMS.
Software only (IP based contact center
solution), all in one unified contact
center suite, using standard hardware,
implementation & delivery time are easy
& fast, provide full outsource / hosted
contact center.

Lintasarta Mobility Access

SMS corporate
Sharing information through
text messages to mobile phones.
Broadcast or two-way interactive
communication with target
market; direct, personal, effective
& efficient.
corporate mailer
Efficient, fast, mass distribution
delivery via e-mail. Very useful for
billing/loan statement delivery
& marketing promotions (CRM
program), and many more.

mobility access
To support the mobility of corporate customers, Lintasarta offers data access solutions to the
customers intranet via High Speed Downlink Packet Access (HSDPA) technology constituting
3.5G mobile phone technology.
Lintasarta Mobility Access facilitates interconnections between corporate personnel. Lintasarta
Mobility Access can also be used to communicate with corporate customers, retail and inter-agents,
as well as to provide access to mobile cash office, kiosk, ATM, EDC, Tracking, Telemetric Application
and other functions.

Customer

Lintasarta Network

Customer's Private Network

EDC at Mall Kiosks

Mobile Cash Service

video conference
Effective & efficient virtual
meeting/learning facility. Serve
end-points in many locations, on
demand usage, extra reserved
room.

Network Provider
HSDPA / 3G Network
GPRS Network

ATM

Lintasarta Data Center

data center
Lintasarta Data Center moves your vital
data offsite, stores it securely, backs it up,
and supports it with a Disaster Recovery
Center (DRC) to ensure continued
operation, even in the face of the most
unexpected challenges.
Lintasarta Data Center provides
international standard operational
capacity and security, accessed through
a high availability network, managed and
maintained by experts with decades of
experience. The Disaster Recovery Center
operates in anticipation of possible major
infrastructure interruptions, allowing the
system to continue operating, protecting
the integrity of the data, and maintaining
continuity of major or critical services.

Lintasarta Data Center

The standard facilities provided in Lintasarta Data Center area are:

Control Room
- Data center staff on 24/7 basis
- Monitoring CCTV, Temperature, as well as other infrastructures on 24/7 basis
Meet Me Room
Cabling System
- Ethernet cable to Patch Panel
- Direct connection to Lintasarta backbone (Private & Internet)
Floor Area
- Full Raised Floor (40 50 cm)
Environmental Systems
- Air Conditioning System
- Humidity System
- Fire & Smoke Detector
- Water Leak
- Fire System FM200
Power Supply Systems
- PLN Power Supply (from 2 Substations)
- UPS redundancy
- Generator back up
Security Control
- Integrated CCTV
- Finger Scan Access Control
- Security Officers

Lintasarta Data Center provides a Single-Point-of-Contact for its end-to-end data centers/DRC
facility: delivers cost efficiency in the data communication network; includes a Meet-Me-Room
(MMR) interconnection room to accommodate the needs of customers requiring back up network
of other providers; does away with the need to spend CAPEX to construct an international standards
Data Center/DRC facility; saves companies from having to provide Special Human Resources for the
management of Data Center Infrastructure; connects to IIX with 10Gb capacity and access to Fiber
optics that no capacity issue incurs when required; is managed by competent Human Resources
with experience and certification in their field; and meets ISO standards (Certification of ISO
9001:2008 on Quality Management Systems).

Lintasarta Cloud Services

Lintasarta Cloud Services

These benefits are strongly supported by integrated services, i.e. Softwareas-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). These services
accommodate speedy and secured data access through the secure multitenancy system in Lintasarta Cloud Services.

cloud services
The rapid and far-reaching development in contemporary business requires more secure data
management with highly flexible technology if innovation is to be supported and achieved. To meet
the increasing demand and provide smooth business processes, companies must allocate huge
amount of Capex annually to purchase or upgrade/add application/software and install their own
network infrastructure systems.
A recent survey shows that, by shifting to cloud computing technology, 34% of end users
experienced an 11-50% reduction in cost while 10% reported more than 50% cost savings.
With more-than-two-decades experience as a trusted solution partner, Lintasarta understands your
demand for secured, innovative, flexible and efficient information technology, and is your ideal
partner in Cloud Computing technology.
A move to Lintasarta Cloud Services offers wide-ranging benefits:
High economy scale
Improved cost management by shifting from Capex to controlled Opex usage
due to implementation of outsourced maintenance
High flexibility that guarantees primary performance as it enables universal
resource access and IT automation with new technology

Infrastructure as a Service (IaaS)

Infrastructure as a Service (IaaS) provides the entire IT infrastructure including
data center facility, hardware storage, server and all networking components
within Lintasartas Cloud System, increasing the reliability and flexibility of
infrastructure at data center or Disaster Recovery Center.
Software as a Service (SaaS)
Software as a Service (SaaS) is a hosting service provided by Lintasarta for
application/software that can be accessed through private networks or internet
by the consumers. It streamlines IT operation, and frees consumers from the
burden of application implementation as well as software or hardware licensing
with only regular application operational costs.

Our experience serving the Enterprise segment for more than 20 years makes
Lintasarta the most trusted partner for a Cloud solution. Lintasarta Cloud
Services is reliable, having secured ISO 27001:2005, and through the strict
implementation of Cloud Security Alliance and accurate audit and monitoring
activities.

Lintasarta Managed Service

Lintasarta Contact Center

managed service
Lintasarta Managed Service provides a one-stop-solution for
provisioning, management, maintenance and performance
monitoring for WAN network, CPE router, LAN, skills service
and security system.

The advantages of Lintasarta Managed Service are:

High network reliability level, supported by proactive
monitoring system and network management.
High security level as it is a private network.
The benefits obtained by using Lintasarta Managed
Service are:
Corporations may focus on the core business and entrust
the network management to Lintasarta.
Time and cost saving, increased assets value, and improved
return on IT investment.
Continuous maintenance, protects information system
assets, especially network devices, hardware and
infrastructural components maintaining the system
stability.
Minimizing operational costs by means of efficient use
of Human Resources and tools.
Minimizing Capex by means of optimal usage and
utilization of devices.
Flexible cost structure to predict future cost estimate.
Minimizing risk due to technological transformation.
Easy Single Point of Contact

contact center
In the era of globalization and increasing competition, the interaction requirements for companies,
clients and customers, and the means they use, are increasingly hard to manage and can contribute
to inefficiency in both cost and time. One of the prime communication solutions is the Lintasarta
Contact Center.
In a traditional contact center, all communication components are fragmented, resulting in higher
cost, longer time and higher effort to do day-to-day operations if there is an interruption.
Lintasarta Contact Center is a Unified Contact Center, which eliminates gaps between a companys
contact center architecture components and ACD, IVR, dialer and other technology components.

Lintasarta Managed Service includes, Lintasarta Managed

Router, Lintasarta Managed Security, Lintasarta Managed
LAN and Lintasarta Operation Support.

Lintasartas unified solution targets specific business issues while eliminating system fragility,
reducing cost and relieving the burden on IT resources. It allows customers to interact with the
company through their preferred channels, using telephone, email, SMS, fax and internet, which
includes Chat, Web Calling and VoIP. It also provides real time agent and performance monitoring,
user management, and voice recording.

Lintasarta is currently developing other managed service,

such as Lintasarta Managed PBX and Lintasarta Professional
Support.

The Contact Center not only functions as communication access and distribution channel, but also
enhances customer relationship management, forming a seamless bridge between companies and
customers, improving customer satisfaction and building customer loyalty.

Lintasarta SMS Corporate

SMS corporate
Lintasarta SMS Corporate is a Short Message Service (SMS) delivery package specifically designed
for corporate use as an alternative solution for easy and effective information delivery.

Lintasarta SMS Corporate can be used for a variety of corporate segments:

Businesses frequently sending periodic information (banking, securities, etc.)
Insurance, leasing companies, Regional Governments, public utilities, workshop,
web hosting providers
Organizations with a large amount of members (political parties, schools/universities, clubs)
Retail businesses (supermarkets, department stores, shops, boutiques)
Restaurants and entertainment centers
Promoters, event organizers
Personal

Lintasarta SMS Corporate

At present, Lintasarta SMS Corporate has 2 products,

namely SMS Interactive and SMS Broadcast.
SMS Interactive
An interactive (two-ways) SMS product that enables a Lintasarta
customer to interact with its target market peer-to-peer. The
customer may use the product according to its need, for example
for product/event info, customer service, customer acquisition,
marketing campaign and others.
Connectable to GSM operators: Indosat, XL and Telkomsel.
SMS Broadcast
A Lintasarta SMS product that enables a customer to communicate
with its target market in one-way mode; direct, fast, specific,
scheduled and at the time and place as required.
SMS broadcast may be used for notifications, reminders, alerts
(transaction or payment due date), announcements, invitations,
greetings to customer/client/agent/partner, and marketing
(info on menu/new product, product discount).

Lintasarta Corporate Mailer

corporate mailer
Lintasarta Corporate Mailer is a Customized Bulk Document delivery system or sending documents
such as Billing Statements, and Marketing materials (Product Launching / Product Promotion) via
electronic mail or email.
Corporate Mailer can reduce and the cost of printing, envelopes and courier service by up to 70%.
Security and confidentiality is protected by a Corporate Confidentiality Agreement, and delivery
is prompt.

Features
High Security System, supported with layered security system, such as system, location
and personnel
Service Delivery Time (SDT) : 6 days at maximum. (for quicker delivery time less than 6 days,
customer could discuss it further with Lintasartas support team)
Performance System
- Periodic Maintenance service (preventive maintenance and tuning system)
- Supported with reliable Network and Internet infrastructure of LINTASARTA.
Monitoring & Report
- Clients report is available and they can also monitor delivery status through available
Internet Web Portal.
Helpdesk Support for 24 hours in 7 days a week

Lintasarta Video Conference

video conference
Lintasarta Video Conference is value-added service that maximizes existing potential for Data
Communications links or for use by other providers of Internet service. Lintasarta Video Conference
provides a virtual room rental facility, which is usable for video conferencing, bringing people
face-to face for meetings, discussions and interviews, all without the cost and inconvenience
of having to travel.
Lintasarta Video Conference is a unified communication integration that serves data, audio
and video bundling with Data Communications and Internet service. It provides more value
opportunities for customers, as well as serving as a complementary service and exit barrier for
Data Communications and Internet service.
The service package includes Lintasarta Video Conference Care with the following features:
On demand usage
Extra reserved room offering added-value for the customer to reserve more than one
conference room
Custom viewing which provides customizable lay out display on each customer location
Video Transcoding compatible to Video Conference devices in users location
Additional bandwidth up to 512 Kbps
Benefits
Cost Saving, such as eliminating transportation cost, accommodation, etc.
Time Saving, such as: reducing time for meeting room preparation, no need to travel to
the meeting place.
Enhancing productivity, such as: more efficient and effective meeting, easy data and
knowledge sharing.

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OFFICE
Head Office
Menara Thamrin 12th Floor
Jl. MH Thamrin Kav. 3
Jakarta 10250
Indonesia
T +6221 230 2345 (Hunting)
F +6221 230 3883
Lintasarta Building
Jl. TB Simatupang Kav. 10
Jakarta 12430
Indonesia
T +6221 7592 4000 (Hunting)
+6221 750 3456 (Customer Care 24/7)
F +6221 7592 3897

Regional Office
Surabaya Office
Raya Darmo Square Kav. R9
Jl. Raya Darmo 54-56
Surabaya 60264
Indonesia
T +6231 567 9456
F +6231 567 9455
Bandung Office
Jl. Ciung Wanara No. 6
Bandung 40132
Indonesia
T +6222 251 5606
F +6222 250 3686
Medan Office
Jl. Abdullah Lubis No.59
Medan 20154
Indonesia
T +6261 457 1277, 456 6744
F +6261 457 0907