Which of the following researchers did not coin the phrase Leaders are people who do the right

thing; managers are people who do

things right? Select all that apply.
1.
a. Kotter (1990)
2.
c. McCall (1998)
3.
b. Stodgill (1948) - Given
4.
d. Bennis and Nanus (2003)
Which of the following are considered to be the three major classifications of leadership theories? Select all that apply.
1.
a. behavioral
2.
c. motivational - Given
3.
b. contingency
4.
d. contemporary
Five basic emotional and social competencies have been associated with emotional intelligence. Which of the following ar e some of
these competencies? Select all that apply.
1.
a. self-awareness
2.
c. motivation - Given
3.
b. self-regulation
4.
d. self-actualization
Nursing is transitioning into the information age. Trends that are occurring with this transformation are termed which of the following?
Select all that apply.
1.
a. mobility
2.
c. user-driven practices
3.
b. virtuality - Given
4.
d. application of technology
According to Lussier (1999), motivation __________.
1.
a. is unconsciously demonstrated by people
2.
b. occurs externally to influence behavior
3.
c. is determined by the choices of others
4.
d. occurs internally to influence behavior
Lussier (1999) noted that there are content motivation theories and process motivation theories. Which of the following is considered
a process motivation theory?
1.
a. equity theory
2.
b. hierarchy of needs theory
3.
c. expectancy-relatedness-growth theory
4.
d. hygiene maintenance and motivation factors
The theory that includes maintenance and motivation factors is:
1.
a. Maslows hierarchy of needs
2.
c. McGregors theory X and theory Y
3.
b. Herzbergs two-factor theory
4.
d. Ouchis theory Z
Leadership that is based upon occupying a position in an organization is called:
1.
a. informal leadership
2.
c. leadership
3.
b. formal leadership
4.
d. management
Bennis and Nanus (2003) identified fundamental qualities that effective leaders share. These three qualities are:
1.
a. vision, passion, and integrity
2.
b. knowledge of self, honesty, and maturity
3.
c. intelligence, self-confidence, and determination

4.

d. honesty, self-awareness, and sociability

Kirkpatrick and Locke identified six traits that separate leaders from nonleaders. These traits are:
1.
a. respectability, trustworthiness, flexibility, self-confidence, intelligence, and sociability
2.
b. self-confidence, progression of experiences, influence of others, personal life factors, honesty, and drive
3.
c. intelligence, self-confidence, determination, integrity, sociability, and honesty
4.
d. drive, desire to lead, honesty, self-confidence, cognitive ability, and knowledge of business
The type of leadership that is participatory and delegates authority to others is called:
1.
a. autocratic
2.
c. laissez-faire
3.
b. democratic
4.
d. employee-centered
The leadership theory that considers follower readiness as a factor in determining leadership style is called:
1.
a. contingency
2.
c. situational
3.
b. path goal
4.
d. charismatic
In contingency theory, the feeling and attitudes of followers regarding acceptance, trust, and credibility of the leader are called:
1.
a. task structure
2.
c. low task structure
3.
b. position power
4.
d. leader-member relations
In situational theory, a telling leadership style is considered to be:
1.
a. high task, high relationship behavior
2.
c. low task, high relationship behavior
3.
b. high task, low relationship behavior
4.
d. low task, low relationship behavior
A leader who is committed to a vision that empowers others is called a ________ leader.
1.
a. transformational
2.
c. transactional
3.
b. charismatic
4.
d. autocratic
A leader who focuses on the day-to-day operations of a unit or department and short-term goals is considered to be a:
1.
a. transformational leader
2.
c. transactional leader
3.
b. charismatic leader
4.
d. autocratic leader
Fiedlers (1967) contingency theory of leadership is based upon three primary factors. Which of the following is not one of these
factors?
1.
a. leader-member relations
2.
c. task structure
3.
b. follower-joiner relations
4.
d. position power
Leaders who commit people to action, convert followers into leaders, and convert leaders into agents of change are called:
1.
a. transactional leaders
2.
c. charismatic leaders
3.
b. situational leaders
4.
d. transformational leaders

The acronym used to identify Gulick and Urwicks (1937) seven principles associated with management is:
1.
a. PDQRZ
2.
c. POSCORD
3.
b. POSDCORB
4.
d. POSDCD
Mintzbergs managerial taxonomy includes three categories of managerial roles. Which of the following is not one of those
categories?
1.
a. Information-processing roles
2.
c. managing roles
3.
b. interpersonal roles
4.
d. decision-making roles
Which of the following is not considered a management decision role?
1.
a. entrepreneur
2.
c. allocator of resources
3.
b. disturbance handler
4.
d. liaison
Which of the following is not one of the content motivation theories?
1.
a. Maslows hierarchy of needs theory
2.
b. Alderfers expectancy-relatedness growth theory
3.
c. Equity theory
4.
d. McClellands manifest needs theory
Which of the following motivation theories and models contains: collective decision making, long-term employment, use of quality
circles, and holistic concern and mentoring?
1.
a. Theory X
2.
c. Theory Z
3.
b. Theory Y
4.
d. McClellands model
When leaders work to remove obstacles and barriers while employees have self-control and self-discipline and are rewarded by their
involvement in their work, they are working under which theory?
1.
a. Hierarchy of needs
2.
c. Theory Z
3.
b. Two-factor theory
4.
d. Theory Y
Benners Model of Novice to Expert (1984) is based on how many levels of experience?
1.
a. five
2.
c. seven
3.
b. six
4.
d. four
Organizations meet self-actualization needs of employees by:
1.
a. merit pay increases
2.
c. safe working conditions
3.
b. achievement and promotion
4.
d. providing job security
One common employee motivation problem may be seen when staff have a lack of goals. One solution to this problem could
include:
1.
a. Well-defined job descriptions
2.
c. feedback on performance

3.
4.

b. pay for performance

d. enhanced hygiene factors

According to Benners Model the competent nurse has approximately ______years of work experience?
1.
a. threefive
2.
c. foursix
3.
b. onetwo
4.
d. twothree
One important component of leadership is:
1.
a. influence
2.
c. self-directed employees
3.
b. control
4.
d. being liked by everyone
Which of the following motivation theories and models contains: collective decision making, long-term employment, use of quality
circles, and holistic concern and mentoring?
1.
a. Theory X
2.
b. Theory Y
3.
c. Theory Z - Given
4.
d. McClellands model
Ouchi`s (Shortell & Kaluzney, 2006) theory Z noted the following four qualities: 1) collective decision making, 2) long-term
employment, 3) use of quality circles, and 4) holistic concern and mentoring. Theory X includes two primary areas: security
(direction and minimal responsibility emphasis) and coercion (threats and punishment necessary). Theory Y includes: people enjoy
work and are d isciplined and creative in getting work done. McClelland`s model includes three primary areas: achievement, power,
and affiliation.
Organizations meet self-actualization needs of employees by:
1.
a. merit pay increases
2.
b. achievement and promotion - Given
3.
c. safe working conditions
4.
d. providing job security
Organizations meet the self-actualization needs of its employees by the development of the employee`s skills, the chance to be
creative, achievement and promotions, and the ability to have complete control over their jobs. Merit pay raises are included unde r
esteem needs. Job security and safe working conditions would be included in safety needs.
One common employee motivation problem may be seen when staff have a lack of goals. One solution to this problem could
include:
1.
a. Well-defined job descriptions
2.
b. pay for performance - Given
3.
c. feedback on performance
4.
d. enhanced hygiene factors
One common employee motivation problem is an inadequate performance definition. This can include lack of goals, inadequate job
descriptions, inadequate performance standards, and inadequate performance assessment. Potential solutions to these prob lems
include well-defined job descriptions, well-defined performance standards, and goal setting. Feedback on performance and
enhanced hygiene factors are solutions for impediments to performance and pay for performance is related to inadequate
performance-reward linkages.
Nursing is transitioning into the information age. Trends that are occurring with this transformation are termed which o f the
following? (Select all that apply.)
1.
a. mobility
2.
b. virtuality
3.
c. user-driven practices
4.
d. application of technology
According to Benners Model the competent nurse has approximately ______years of work experience?

1.
a. threefive
2.
b. onetwo
3.
c. foursix
4.
d. twothree - Given
According to Benner`s Model of Novice to Expert the competent nurse has been on the job in the same or similar situation s for two
three years. Competence begins to develop when the nurse begins to see his or her actions as part of long-range goals or plans.
When leaders work to remove obstacles and barriers while employees have self-control and self-discipline and are rewarded by their
involvement in their work, they are working under which theory?
1.
a. Hierarchy of needs
2.
b. Two-factor theory
3.
c. Theory Z - Given
4.
d. Theory Y
Douglas McGregor`s (1960) theory Y espoused that leaders must remove work obstacles and barriers while workers have selfdiscipline and self-control in their work and the reward is the opportunity to be involved in their work and be creative. Ouchi`s (1981 )
theory Z focuses primarily upon collective decision making, long-term employment, and a holistic concern. Herzberg`s (1968) twofactor theory isbased on hygiene maintenance factors such as adequate salary and job security as well as motivation factors to
maintain a satisfi ed workforce. Maslow`s (1970) hierarchy of needs is based upon a series of human needs ranging from
physiological to self-actualization to describe human behavior.
Mintzbergs managerial taxonomy includes three categories of managerial roles. Which of the following is not one of those
categories?
1.
a. Information-processing roles
2.
b. interpersonal roles - Given
3.
c. managing roles
4.
d. decision-making roles
Mintzberg (1973) categorized the roles or behaviors, expectations, and recurring activities that managers do into a taxonomy or
classification system. Mintzberg`s taxonomy of management roles included the following 1) information processing roles, 2)
interpersonal roles, and 3) decision-making roles.
Which of the following is notone of the content motivation theories?
1.
a. Maslows hierarchy of needs theory
2.
b. Alderfers expectancy-relatedness growth theory - Given
3.
c. Equity theory
4.
d. McClellands manifest needs theory
Motivation theories can be divided into two categories: as content motivation theories and process motivation theories ( Lussier,
1999). Content motivation theories include Maslow`s hierarchy of needs theory, Alderfer`s expectancy-relatedness growth theory,
and McClelland`s manifest needs theory and model of achievement, power, and affiliation. Equity theory is considered to be a
process motivation theory.
One important component of leadership is:
1.
a. influence
2.
b. control
3.
c. self-directed employees
4.
d. being liked by everyone
Leadership involves influencing the attitudes, beliefs, behaviors, and feelings of other people (Spector, 2006). Leaders influence
others, often by inspiring, enlivening, and engaging others to participate. Controlling others and being liked by everyone are not traits
of effective leaders. The most valuable followers are skilled, self-directed employees who participate actively in setting the group`s
directi on and invest time and energy into the group.
Which of the following are considered to be the three major classifications of leadership theories? (Select all that apply.)
1.
a. behavioral
2.
b. contingency
3.
c. motivational
4.
d. contemporary

Benners Model of Novice to Expert (1984) is based on how many levels of experience?
1.
a. five
2.
b. six
3.
c. seven
4.
d. four
Benner`s Model of Novice to Expert (1984) acknowledges that there are certain skills, tasks, and outcomes that can be as sociated
with differing levels of experience. Benner uses five levels of experience, which are novice, advanced beginner, competent,
proficient, and expert.
Five basic emotional and social competencies have been associated with emotional intelligence. Which of the following ar e some of
these competencies? (Select all that apply.)
1.
a. self-awareness
2.
b. self-regulation
3.
c. motivation
4.
d. self-actualization
Which of the following is not considered a management decision role?
1.
a. entrepreneur
2.
b. disturbance handler
3.
c. allocator of resources
4.
d. liaison
Mintzberg`s managerial taxonomy (1973) noted three distinct categories of roles that manager do, one of which is the decisionmaking role category. Some examples of decision roles include: entrepreneur, disturbance handler, allocator of resources, and
negoti ator. Liaison is considered to be part of the interpersonal managerial role set.
Which of the following researchers did not coin the phrase Leaders are people who do the right thing; managers are people who do
things right? (Select all that apply.)
1.
a. Kotter (1990)
2.
b. Stodgill (1948)
3.
c. McCall (1998)
4.
d. Bennis and Nanus (2003)