A Sharp Fall of AMR RAB Assignment Success Rate Caused by CN MGW Failure

Author

INTERNAL

Zhong Xiaoxu

Employee ID

51447

Local
Office,
Representative Office, or
Regional Division

South
American
Network
Planning

Product Name

WCDMA RNP

Date

2008-11-12

Product Version
(VxxxRxxxCxxxBxxx
)

BSC6810V200R009C01B072

Approved by
Case

When the CN MGW fails, the AMR RAB assignment success rate falls greatly.

Sympto
m

In office C in country B, according to the daily report of performance, the AMR RAB assignment
success rate of RNC331 sharply fell from about 99% to 85% on October 28.

Alarm
Informat
ion

No RNC-related or NodeB-related alarm is reported.

Cause
Analysis

1. We categorized the causes for RAB assignment failure in traffic statistics, and found most cause
types are VS.RAB.FailEstabCS.TNL.

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A Sharp Fall of AMR RAB Assignment Success Rate Caused by CN MGW Failure

INTERNAL

For VS.RAB.FailEstabCS.TNL, the explanation in Performance Item is as follows: The

measurement is triggered at point B as shown in the figure, when the RNC sends the CN a RAB
ASSIGNMENT RESPONSE message indicating that the operation fails and the failure cause is
"Transport Layer Cause." Therefore, the failure is caused by the transport layer. Possible causes:
(1) Iu-CS transmission failure
(2) Improper Iu-CS configuration on the RNC
(3) Improper Iu-CS configuration on the CN
(4) Faulty Iu-CS equipment
2. We analyzed CHR logs as follows:

The explanation for Error Code 184945361 is

, which

indicates that the cause is AAL2 error at the Iu-CS interface.

3. We selected several cells on RNC331 for IOS tracing. According to IOS analysis, the cause is as
follows:
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A Sharp Fall of AMR RAB Assignment Success Rate Caused by CN MGW Failure

INTERNAL

RAB assignment succeeds on MGW5 and MGW7, that is, the failure occurs on MGW4.
4. According to the communication with a CN engineer, at night on October 27, the network
topology was changed as follows:

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A Sharp Fall of AMR RAB Assignment Success Rate Caused by CN MGW Failure

INTERNAL

MGW5 and MGW7 are connected to the router, but MGW4 is not connected to the router. For future
convenience, the CN engineer activated MGW4, MGW5, and MGW7 on the MSC.
The control plane is set up between the RNC and MSC, and the user plane is set up between the
MGW and RNC. Therefore, the RRC connection setup success rate is about 99%. That is, all
signaling processes are set up successfully before service assignment, but the failure occurs in
service assignment. If the CN assigns services on MGW4, the failure occurs due to no connection
between MGW4 and the RNC. If the CN assigns services on MGW5 and MGW7, the service can be
set up successfully.
Handlin
g
Process

1. Considering AAL2 error is found in CHR logs; so the CN engineer deleted MGW4-related AAL2
paths on the MSC. The AMR RAB assignment success rate is still about 85%.
2. According to the check, MGW4, MGW5, and MGW7 are in the same MGW group; so the
customer deleted MGW4 from the MGW group. Now, the problem is solved.

3. After changing the network topology, the customer shall notify the information to the RF side.
Suggest
ion and
Summar
y

When a problem occur, multiple products may be associated with it. Therefore, it is necessary to
fully communicate with product-related departments.

Attachm
ent
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A Sharp Fall of AMR RAB Assignment Success Rate Caused by CN MGW Failure

INTERNAL

Referen
ce

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