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A certification guidebook for

GS-33

Green Seals
Environmental Standard for
Hotels and Lodging Properties

GS-33 Standard, Edition 5.2, February 2014

Reproduction of material in this guidebook without


express written permission from Green Seal is prohibited.
For questions about GS-33
or any Green Seal standards,
call (202) 872-6400,
e-mail certification@greenseal.org,
or visit www.greenseal.org
To apply for certification, review the steps at
http://www.greenseal.org/GreenBusiness/Certification/Getcertified.aspx

Green Seal, Inc.


1001 Connecticut Ave NW
Suite 827
Washington, DC 20036
P: 202.872.6400
F: 202.872.4324
www.greenseal.org
2014 Green Seal, Inc., All Rights Reserved

Table of Contents
INTRODUCTION
1.0 ORGANIZATION AND REGULATORY COMPLIANCE

1.1 Property Specific Information

1.2 Environmental Regulations Statement

1.3 Environmental Compliance Program

2.0 ENVIRONMENTAL REQUIREMENTS


2.1 Waste minimization, reuse and recycling
2.1.1 Recycling program

10

2.1.2 Composting program

12

2.1.3 Refillable amenities

13

2.1.4 Double sided printing

15

2.1.5 Food donation

16

2.1.6 Food service items

17

2.2 Energy efficiency, conservation and management


2.2.1 Energy-consuming devices

18

2.2.2 Indoor lighting

19

2.2.3 Appliances and heating, ventilation, and air conditioning


(hvac) systems

21

2.2.4 Climate and lighting control

22

2.3 Management of fresh water resources


2.3.1 Water-efficient fixtures

23

2.3.2 Landscaping and irrigation

25

2.3.3 Groundskeeping

27

2.3.4 Towel and linen reuse program

28

2.3.5 Washing capacity

29

2.4 Hazardous substances


2.4.1 Minimization of hazardous substances.

30

2.4.2 Storage and mixing of cleaning and pool products

31

2.4.3 Chemical storage

32

2.4.4 Pest control

33

2.5 Purchasing
2.5.1 Environmental purchasing policy

34

2.5.2 Paper products

37

2.5.3 Cleaning, laundry, and dish products

40

2.5.4. Paints

43

2.5.5 Durable goods

45

Table of Contents
2.5.6 Reusable packaging and shipping pallets

46

2.5.7 Environmentally responsible suppliers

47

2.6. Continual improvement

48

2.7 Additional requirements for gold level


2.7.1 Energy reduction

49

2.7.2 Management of resource use: energy, water and waste

50

2.7.3 Sustainable building

52

2.7.4 Renewable energy

53

2.7.5 Greenhouse gas emissions

54

2.7.6 Waste reduction

55

2.7.7 Green cleaning

56

2.7.8 Water conservation

57

3.0 CERTIFICATION AND LABELING REQUIREMENTS


3.1 Certification mark

58

3.2 Use with other claims

58

3.3 Statement of basis for certification

58

ANNEX A DEFINITIONS
APPENDIX 1 SCOPE
APPENDIX 2 LIST OF BEST PRACTICES
APPENDIX 3 EXAMPLES OF RECYCLABLE MATERIALS
APPENDIX 4 EXAMPLES OF ENERGY-EFFICIENT APPLIANCES
APPENDIX 5 EXAMPLES OF ENERGY-EFFICIENTY LIGHTS
APPENDIX 6 TEMPLATES

59
61
62
64
65
67
68

1.1 Property Specific Information_Bronze-Silver-Gold

69

1.2 Environmental Regulations Statement_Bronze-Silver-Gold

70

2.1.1 Recycling Process_Bronze-Silver-Gold

71

2.1.1.3 Recycling Totals_Bronze-Silver-Gold

72

2.1.2 Composting Program_Silver-Gold

73

2.1.3 Refillable Amenities_Silver-Gold

74

2.1.6 Food Service Items_Bronze-Silver-Gold

75

2.2.1 Energy-Consuming Devices_Bronze-Silver-Gold

76

2.2.2 Indoor Lighting_Bronze-Silver-Gold

77

2.2.4 Climate and Lighting Control_Silver-Gold

78

2.3.1 Water-Efficient Fixtures_Bronze-Silver-Gold

79

2.3.2 Landscaping and Irrigation_Bronze-Silver-Gold

80

2.4.1 Minimization of Hazardous Substances_Silver-Gold

81

Table of Contents
2.4.2 Storage of Cleaning and Pool Products_Bronze-Silver-Gold

82

2.4.3 Chemical Storage_Silver-Gold

83

2.5.2 Printing Paper Products_Bronze-Silver-Gold

84

2.5.2 Sanitary Paper Products_Bronze-Silver-Gold

85

2.5.3 Cleaning, Laundry, And Dish Products_Bronze

86

2.5.3 Cleaning, Laundry, And Dish Products_Silver-Gold

87

2.5.4 Paints_Silver-Gold

88

2.5.5 Durable Goods_Bronze-Silver-Gold

89

2.5.6 Reusable Packaging and Shipping Pallets_Bronze-Silver-Gold

90

2.5.7 Environmentally Responsible Suppliers_Silver-Gold

91

3.0 Certification and Labeling Requirements_Bronze-Silver-Gold

92

Introduction
The purpose of this guidebook is to guide lodging properties seeking Green Seal
certification under the Green Seal Standard for Hotels and Lodging Properties (GS-33)
through the requirements of the standard. This guidebook does not replace the standard
in defining the requirements for certification, and does not guarantee certification. Please
refer to the full Green Seal Standard for Hotels and Lodging Properties for the complete
certification requirements. See Annex A, for definition of italicized terms.
Link: Greenseal.org/GS33.aspx
In order to optimize the time needed to conduct the on-site evaluation of the property,
Green Seal requires that properties submit appropriate and complete documentation
prior to the on-site visit; electronic documents are preferred (e.g., PDF, Word, JPEG, Excel,
scanned originals, etc.). These documents should provide proof that the requirements in
the standard have been met (e.g., purchase orders, documented policies, photographic
evidence, etc.) The auditors on-site evaluation will verify that the requirements of the
standard are being implemented.
CERTIFICATION AND COMPLIANCE MONITORING EXPECTATIONS
Non-compliance identified during the on-site evaluation must be addressed within
120 days of the post-visit report. In addition, properties initially certified at the Bronze
level must meet all the additional requirements of Silver within 36 months from date of
certification. Remaining corrective actions that are outstanding more than 120 days or
failure to progress to the Silver level from Bronze within 36 months of certification may be
considered grounds for termination with cause upon notification from Green Seal.
GUIDEBOOK FORMAT
Each of the sections in this guide corresponds to the criteria in the Green Seal Standard
for Hotels and Lodging Properties (GS-33) Edition 5.2, issued February 20, 2014. The criteria
from GS-33 are addressed under the following topics:

INTENT

A brief explanation of the purpose for the specific criterion in GS-33.

SUGGESTED IMPLEMENTATION
Suggested way(s) to achieve compliance with the criterion. Note: methods described
in this document are presented as examples and may not be the BEST or ONLY way for
your property to meet the criteria. These suggestions are not required as part of your
documentation or to show during the on-site audit

DOCUMENTATION NEEDED
Any documentation that is required to verify compliance will be listed. This is the
documentation that is required to be submitted to the Project Manager prior to the
on-site auditor visit.

ON-SITE AUDITOR VISIT


What the auditor may check during the on-site visit. The auditor may check additional items to
verify compliance with particular criteria or ask staff questions about standard implementation.

1.0 Organization and Regulatory Compliance


1.1 List details about property, including address, year of construction, number of floors,
number and type of guest rooms, number of staff and property size.

INTENT
To gather basic information about the property

SUGGESTED IMPLEMENTATION.
Obtain the necessary property details

DOCUMENTATION NEEDED
Complete template 1.1.

ON-SITE AUDITOR VISIT


Specific property details may be confirmed.

1.0 Organization and Regulatory Compliance

1.2 Have the property provide a statement that it has not violated any applicable
environmental regulations in the past 6 months.

INTENT
To ensure that certified properties do not have any current environmental violations of
applicable local, state or federal regulations.

SUGGESTED IMPLEMENTATION
Review property records to see if any applicable local, state, or federal environmental
violations have occurred in the past 6 months.

DOCUMENTATION NEEDED
If no violations have occurred, provide a statement on company letterhead, signed and
dated by the general manager or other signatory, that the property has not violated any
applicable environmental regulations in the past 6 months. If a violation has been made,
describe the incident and any corrective measures.
See template 1.2.
ON-SITE AUDITOR VISIT
Not applicable.

1.0 Organization and Regulatory Compliance


1.3 Environmental Compliance Program- Have the property identify the environmental
compliance personnel and/or provide description of environmental compliance program.

INTENT
To ensure that certified properties have an environmental compliance program in
place or environmental compliance personnel on staff. Lodging properties should be
aware and understand what environmental laws and regulations are applicable.

SUGGESTED IMPLEMENTATION
Identify environmental compliance personnel in each area of the property or describe
the environmental compliance program. Environmental compliance personnel are
usually professionals trained in regulatory rules and compliance and have responsibility
for compliance at the property.

DOCUMENTATION NEEDED
List environmental compliance personnel and their specific duties and responsibilities.
If you do not have dedicated individuals on staff, please adequately describe your
compliance program. If there is no existing compliance program, first identify the
federal, state and local regulatory requirements applicable to the property. Then describe the actions the property has taken to comply with applicable laws.

ON-SITE AUDITOR VISIT


Not applicable.

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
2.1.1 Recycling Program. The property shall establish a recycling program and track its
implementation.
BRONZE

SILVER

GOLD

2.1.1.1 Materials that are cost-effective for the property to recycle shall be included in
the program (See Appendix 3 for examples).
2.1.1.2 Clearly labeled sorting containers shall be placed in appropriate areas where
these materials are collected and stored, with access for both customers/guests
and staff.
2.1.1.3 Records shall be kept for the monthly or quarterly totals of recycled materials, in
order to measure effectiveness and provide evidence of tracking.
2.1.1.4 Aerosol cans shall be recycled if they are accepted for recycling by the
community recycling program
See Appendix 2 for Best Practices
The records shall summarize how much material was recycled for the entire property
during the tracking period: records of individual collections (e.g., invoices from waste
management companies) shall be aggregated into monthly or quarterly amounts.

INTENT
To ensure that properties have a recycling program in place and the program is tracked
and communicated effectively to guests and staff.

SUGGESTED IMPLEMENTATION
1. Determine what materials are collected by your local waste hauler(s) including
co-mingled materials and office/backroom materials such as cardboard, batteries,
packaging, inkjet and toner cartridges and fluorescent light bulbs.
2. If no recycling system currently exists, begin by analyzing what materials are being
generated at the property (i.e. mixed office paper, aluminum cans, batteries, etc.)
and review the local ordinances to determine what is required to be recycled.
3. Notify staff of specific actions needed in order to ensure that materials for recycling
can be collected by the waste haulers. The process should describe how the material
is collected, stored, kept separate from waste, and taken for recycling.
(See template 2.1.1)
4. Staff should know where recycle bins are located.

10

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
DOCUMENTATION NEEDED

A list of all of the materials that are being recycled, such as aluminum, plastic,
cardboard, steel, glass, newspaper, mixed paper, batteries, packaging, inkjet
and toner cartridges, and fluorescent light bulbs for guests and administrative/
backroom areas.

If the property elects not to recycle certain materials based on the cost of recycling, it
must provide a cost justification. The justification should include the waste hauler fees
for landfill waste and for collection of recyclables. Green Seal will look for specific cost
calculations as justification for why a property elects not to recycle certain materials.

Propertys most recent records of total recycled materials. Examples of records


include aggregated monthly or quarterly data in the form of spreadsheets, charts
and graphs or tables.

See template 2.1.1.


ON-SITE AUDITOR VISIT
The auditor will check to see that recycling bins are placed in appropriate areas (near
vending machines, near elevators, the lobby, inside or outside of conference rooms,
guest rooms, etc.) and are clearly labeled. The auditor may also check the waste stream
to see if recyclable materials are being improperly disposed.

11

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
2.1.2 Composting Program.
BRONZE
No requirement

SILVER
GOLD
2.1.2.1 The property shall compost food and yard waste
through local operations, where available and cost effective.
2.1.2.2 Clearly marked sorting containers shall be placed in
areas where compostable waste is collected and stored.

INTENT
To reduce the amount of material entering the waste stream by encouraging composting
of food and yard waste.

SUGGESTED IMPLEMENTATION
1. Verify whether a municipal composting facility exists in your area.
2. If no system currently exists, begin by analyzing the type of food waste materials
generated at the property.
3. Inform staff of procedure for composting materials. Procedures should describe how
the material is collected, stored, kept separate from waste, and hauled away.
(See template 2.1.2.)
4. Place compost bins where yard and food waste is generated. Communicate to
staff where compost bins are located and train staff and housekeeping on how
to handle compost materials and how to store them. Clearly communicate to
guests and staff what materials are accepted (through posted signs or other
communication methods).
5. If property is not able to compost or it is not cost effective to do so, other methods
for reducing food waste, including food compactors/pulpers or food digesters,
should be considered.

DOCUMENTATION NEEDED

Evidence of clearly marked sorting containers (photos of bins, photos of signage, etc.)

Records of collection from the composting company, or invoices if detailed collection


records are not provided by the composting company.

If the property elects not to compost materials based on the cost or availability of
composting, a cost justification is required, this includes the waste hauler fee for landfill
waste as compared to the waste hauler fee and cost of additional staff for collection
of compost waste. Green Seal will be looking for exact, specific cost-effective
calculations as acceptable justification for why a property is electing not to compost.

See template 2.1.2.


ON-SITE AUDITOR VISIT
The auditor will check to see that compost bins are available in kitchen areas and other areas
where food and yard waste is generated and that the compost bins are clearly marked. The
auditor may also check the waste stream to see if compost materials are being disposed and
may speak with staff about the procedure for composting.

12

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
2.1.3 Refillable Amenities. The property shall meet one of the following:
BRONZE
No requirement

SILVER
GOLD
2.1.3.1 The property shall
(a) use refillable amenity dispensers rather than individual
containers for shampoo, conditioner, soap, lotion, etc.,
where possible
OR
(b) demonstrate that the individual containers it has chosen are
the smallest practical size (see below) for the
guests length of stay
AND
packaged in recycled or recyclable materials, using
minimal amounts of packaging.
2.1.3.2 Partially-used packages of amenities shall be donated to charity or recycled, where feasible.
The following sizes are considered practical, unless the
property can demonstrate otherwise:
Facial soap 1 oz
20 30 g
Bar soap
1 1.25 oz28 35 g
Bath soap
1.25 1.75oz 35 50 g
Bottles
1 1.5 fl. oz 30 55 mL

INTENT
To minimize the impact of packaging in relation to amenities.

SUGGESTED IMPLEMENTATION
1. The best option is to use refillable amenity dispensers.
2. If the hotel chooses to use containers of a size that is different from those listed in this
section that should be justified.
3. Determine the average guest length of stay to decide whether or not the amenity
bottle is the smallest practical size.
4. Seek out and purchase amenity bottles that are recyclable (made of either #1
PET or #2 HDPE, or if another plastic type, must be accepted by local facilitywith
documentation verifying that they accept that type of plastic.)
5. Amenity bottles may also be made from recycled materials (look for both preconsumer and post-consumer content).

13

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
DOCUMENTATION NEEDED

List of amenities that are offered by the property (e.g. shampoo/conditioner, body
lotion, hand soaps, etc.), and whether they are offered in refillable dispensers.

If amenities are packaged in individual containers, the documentation should include


a list of amenities, the size of the amenities, and the type of packaging material.

Provide receipts, written statements from charities (on their letterhead), or other
documented proof that the property has donated amenities to the charity.

If partially-used amenity bottles are recycled, documentation should be included in 2.1.1.


See template 2.1.3.
ON-SITE AUDITOR VISIT
The auditor will spot check to see if refillable amenities are installed or if individual
amenities are available, and that they are appropriately sized. The auditor may ask
to observe where the bottles are collected and about the procedures for collection
and pick up.

14

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
2.1.4 Double Sided Printing.
BRONZE

SILVER

GOLD

2.1.4.1 The default setting for copying shall be double-sided.


2.1.4.2 Paper printed only on one side shall be used for internal copies/printouts/notepads.

INTENT
To reduce the consumption of paper.

SUGGESTED IMPLEMENTATION
Preference for printers and copiers with double-sided capabilities should be included in
environmental preferences for purchasing (2.5.1). Double-sided printing and re-use of
paper printed on one-side should be communicated to staff as part of training or in the
form of clearly posted signs.

DOCUMENTATION NEEDED

Attestation that copiers and printers have been set to double-sided and that paper
printed on one side is used for internal scratch paper/notepads/printouts. An exception may be made for purposes that require single sided printing for security reasons
(e.g., guest folios).

Photos or copies of signage communicating double-sided printing and collection


areas for single sided paper

ON-SITE AUDITOR VISIT


The auditor may spot-check the copiers and printers and surrounding areas to check that
the default setting is double-sided and may verify that one-sided printed paper is being
re-used by staff for internal copies/printouts/notepads.

15

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
2.1.5 Food Donation.
BRONZE

SILVER

GOLD

The default setting for copying shall be double-sided.

Paper printed only on one side shall be used for internal copies/printouts/notepads.

See Appendix 2 for Best Practices

INTENT
To minimize the amount of food waste that is sent to the landfill and to help serve the
public good.

SUGGESTED IMPLEMENTATION
The property should seek out and contact area shelters or food banks to see if they
accept food donations and research if local regulations allow for food donation. The
federal Emerson Good Samaritan Food Donation Act encourages food donations and
offers protection from potential liability except in the case of gross negligence. (Pub.L.
104-210, 110 Stat. 3011, enacted October 1, 1996). The property may make some leftover
food available for staff and donate some leftover food to food banks and shelters.
Leftover food may also be incorporated into new dishes.

DOCUMENTATION NEEDED

If food donation is possible, describe the food donation program, including what food
is accepted, what local food bank or shelter will accept the food, and how the food
will be delivered.

If food donation is not possible, list reasons why, including specific local regulation(s)
(if applicable). If donation may be an option in the future, document and include as
a future item for consideration.

ON-SITE AUDITOR VISIT


Auditor will ask about procedures for donation and see where food is stored.

16

ENVIRONMENTAL REQUIREMENTS
2.1 Waste Minimization, Reuse and Recycling
2.1.6 Food Service Items. The property shall minimize the use of disposable food service items.
BRONZE

SILVER

GOLD

The property shall maintain records listing the services and locations where disposable
items are in use, providing justification for each use of disposable items.
See Appendix 2 for Best Practices

INTENT
To reduce the waste generated by disposable food service items and to encourage the
use of reusable cups, glasses, cutlery, bowls and plates, particularly in guest rooms and
common areas.

SUGGESTED IMPLEMENTATION
1. Identify disposable food service items and where they are provided on the property
(guest rooms, lobby, conference center, meeting rooms, etc.). Disposable items could
be provided upon request, or for take-away purposes.
2. Assess whether disposable items can be replaced with a reusable option. For
example, in guest rooms that are equipped with a coffee maker, can a reusable
coffee mug be made available?
3. For to-go needs, a disposable cup with lid may also be provided, but should not be
the only option available.
4. For operations that have food service items for staff, reusable options should be
considered and used where feasible.

DOCUMENTATION NEEDED

Records of disposable items available at the property and where they are in use

Where applicable, a justification of why a reusable option is not used.

See template 2.1.6.


ON-SITE AUDITOR VISIT
The auditor may ask for an explanation for the use of disposable items, and may spotcheck to see whether disposable items are being used in locations that are not on the list.

17

ENVIRONMENTAL REQUIREMENTS
2.2 Energy Efficiency, Conservation and Management
2.2.1 Energy-Consuming Devices
BRONZE

SILVER

GOLD

The property shall maintain a list of energy-consuming devices, including


guest-room equipment, office electronics, HVAC systems, and kitchen and laundry
equipment (see Appendix 4).
See Appendix 2 for Best Practices

INTENT
So that properties can become aware of the amount of energy consuming devices used
on property.

SUGGESTED IMPLEMENTATION
Identify and assess all of the equipment at the property to keep track of the types of
existing appliances and equipment, and their condition.

DOCUMENTATION NEEDED
A list of all energy-consuming devices on the property. Only large appliances need to
be listed individually. Other items may be listed in groups, e.g. televisions in guest rooms,
office computers.
See Appendix 4 and template 2.2.1.
ON-SITE AUDITOR VISIT
The auditor may review the list of equipment and compare it to what is on site.

18

ENVIRONMENTAL REQUIREMENTS
2.2 Energy Efficiency, Conservation and Management
2.2.2 Indoor Lighting. The property shall meet either 2.2.2.1 or 2.2.2.2:
BRONZE

SILVER

GOLD

2.2.2.1 All indoor lighting shall be energy-efficient.

OR

2.2.2.2 The property shall implement a replacement schedule for indoor lighting:

All indoor lighting shall be on a schedule for replacement with energy-efficient


lighting, to be completed within five years from the first date of certification to this
standard. Priority shall be given to the replacement of lights that are typically on for
24 hours/day, followed by lights typically on for 8+ hours/day.

The property shall maintain records of all indoor lights that are not energy-efficient
and their schedule for replacement.

See Appendix 2 for Best Practices


Lighting fixtures that are clearly historic in nature, specialty light fixtures (e.g., display
or accent lighting), or dimmable lighting may be exempt from this requirement if the
property can demonstrate that the available options are not compatible, not costeffective, or do not provide satisfactory performance.

INTENT

To reduce the amount of energy consumed by indoor lighting. The prioritized 5-year
replacement schedule allows hotels to gradually install energy-efficient lighting in a way
that is practical for their operations.

SUGGESTED IMPLEMENTATION
1. Assess lights in all areas of the property to see which of the existing fixtures are not
energy-efficient.
2. Develop a plan for implementing the replacement schedule. (see template 2.2.2)
The lighting replacement schedule should prioritize lighting in the following order:
lights on 24 hours per day (hallways, exit signs, lobby lights, etc.), lights on for 8+ hours
per day (restrooms, staff offices, meeting rooms, etc.), and the lights that are used less
often (such as guest rooms).
3. Requirements for future purchases of energy-efficient lighting should be specified
in the procurement policy and communicated to the procurement staff. List the
lighting options and the lighting replacement schedule, describing when the lighting
in specific areas will be replaced during the 5-year (or shorter) replacement schedule.
Lighting replacement schedules are specific to a certain property and corporate
lighting policies will not be sufficient documentation.

19

ENVIRONMENTAL REQUIREMENTS
2.2 Energy Efficiency, Conservation and Management
DOCUMENTATION NEEDED

A list of all indoor lighting fixtures/bulbs that are not energy-efficient and their
corresponding locations.

Description of the five-year replacement schedule for lights that are not energyefficient and their projected date for replacement.

Where specialty light fixtures and historic or dimmable lighting cannot be replaced,
provide an explanation or cost justification.

See template 2.2.2.


ON-SITE AUDITOR VISIT
The auditor may review the list of indoor lighting fixtures/bulbs and spot check the lighting
that is installed in the property.

2.2.3 Appliances and Heating, Ventilation, and Air Conditioning (HVAC) Systems.

20

ENVIRONMENTAL REQUIREMENTS
2.2 Energy Efficiency, Conservation and Management
BRONZE

SILVER

GOLD

The property shall implement a regular preventative maintenance schedule for HVAC
systems, in-room air conditioning units, and appliances for kitchen and laundry (for
both the facility and the guests). This schedule shall be appropriate for each type of
equipment and intended to ensure its proper operation

INTENT
To maximize energy efficiency and extend equipment life.

SUGGESTED IMPLEMENTATION
1. Determine what regularly scheduled maintenance is appropriate for HVAC
systems, in-room units and kitchen and laundry appliances, based on manufacturer
instructions, owners/users manuals or industry practice.
2. Examples of action items that should be completed are: check for leaks, clean the
lint trap, clean and change filters, clean coils, clear obstructions from air vents and
intakes, etc. The maintenance schedule may be modified from corporate policy to
be specific to the property (e.g., modified for occupied guest rooms).
3. The appropriate staff should be trained on the procedures.

DOCUMENTATION NEEDED
Recent, completed, signed and dated records of preventative maintenance tasks
performed, including frequency of maintenance, action item completed and any
accompanying checklists.
ON-SITE AUDITOR VISIT
Auditor will ask questions about the Preventive Maintenance program to ensure it is being
implemented and carried out according to schedule.

2.2.4 Climate and Lighting Control.

21

ENVIRONMENTAL REQUIREMENTS
2.2 Energy Efficiency, Conservation and Management
BRONZE
No requirement

SILVER
GOLD
On/off timers and/or sensors shall be used for lighting and
HVAC in low traffic and low occupancy areas.

See Appendix 2 for Best Practices

INTENT
To reduce the amount of energy used for lighting and HVAC in low traffic and low
occupancy areas, using timers and/or sensors.

SUGGESTED IMPLEMENTATION
1. Determine what areas of the hotel are considered low traffic and low occupancy
(e.g. back of the house, corridors, meeting rooms, storage rooms, equipment rooms,
and exercise room).
2. When timers and/or sensors are installed, staff should know how to use the devices
and where they are located.

DOCUMENTATION NEEDED

A list of areas where on/off timers and/or sensors are installed.

If on/off timers or sensors need to be installed, data sheets or purchase orders from
suppliers can be submitted as evidence of future installations.

See template 2.2.4.


ON-SITE AUDITOR VISIT
The auditor will be looking for on/off timers and/or sensors in low traffic and low
occupancy areas.

2.3.1 Water-Efficient Fixtures.

22

ENVIRONMENTAL REQUIREMENTS
2.3 Management Of Fresh Water Resources
BRONZE

SILVER

GOLD

2.3.1.1 All fixtures shall be WaterSense labeled or have flow rates that do not exceed
the following specifications:

Faucets and aerators: 2.2 gpm or less


Showerheads: 2.5 gpm or less
Toilets: 1.6 gpf or less
2.3.1.2 Existing showerheads, faucets, and aerators that exceed these flow rates shall
be on a schedule for replacement to be completed within two years from the first date
of certification to this standard.
2.3.1.3 Existing toilets that exceed these flow rates shall be replaced in conjunction
with major room renovations. The property shall maintain records of the schedule for
these major renovations.
See Appendix 2 for Best Practices
Some faucets may be exempt from this requirement, where the property can
demonstrate that high flows are required (e.g., for filling pots, sinks, or bathtubs).
Higher flow toilets may be exempt from this requirement if the plumbing infrastructure will
not function adequately with lower flow rates.

INTENT
To encourage water conservation by complying with, or exceeding, the flow rates
mandated by the Energy Policy Act of 1992.

SUGGESTED IMPLEMENTATION
1. Check the water fixtures to determine the flow rates and, consequently, if fixtures
need to be replaced.
2. Develop a replacement schedule/plan, see template 2.3.1 as a guide.
3. Toilets that do not meet the requirements should be replaced during the next major
renovation. Create a timeline for the next property renovation and include the
associated toilet replacement.
4. Document if the plumbing infrastructure does not adequately function with
a lower flow rate. For more information on WaterSense visit
http://www.epa.gov/watersense/.

DOCUMENTATION NEEDED

23

ENVIRONMENTAL REQUIREMENTS
2.3 Management Of Fresh Water Resources

A list of flow rates of fixtures in guest rooms, general restroom facilities and kitchen

Product data sheets that state either WaterSense labeled or flow rate

f flow rates of fixtures do not meet the requirements above, a documented twoyear replacement schedule (from date of certification to this standard) is required,
including dates of implementation and data sheet(s) of replacement fixture(s)

If fixtures have recently been purchased, a purchase order or receipt must


be submitted.

Procurement policy that documents the future purchase of water-efficient fixtures,


timeline of next major renovation, and schedule for toilet replacement, if necessary.

If infrastructure does not adequately function with a lower rate, an attestation by the
plumbing contractor or other authority must be submitted.

See template 2.3.1.


ON-SITE AUDITOR VISIT
The auditor will spot-check to see if water-efficient appliances are installed in guest rooms,
general restrooms, and kitchen.

2.3.2 Landscaping and Irrigation. When new plants are added to exterior areas,

24

ENVIRONMENTAL REQUIREMENTS
2.3 Management Of Fresh Water Resources
the property shall plant only those species of trees and other vegetation that
require minimal irrigation.
BRONZE

SILVER

GOLD

2.3.2.1 The property shall maintain records showing that all trees and other plant
species that it plants outdoors are:

native to the area.

OR

tolerant of local climate, soils and natural water availability.

2.3.2.1 Grasses that require irrigation shall be planted only in areas that are accessible
to guests. Irrigation practices shall include water-saving procedures. The minimum
requirements are:

using soaker hoses or drip irrigation for plant beds.

mulching plants to retain water.

watering plants in the early morning or at night to minimize evaporation.

See Appendix 2 for Best Practices


Alternative irrigation practices may be substituted if they are shown to save comparable
amounts of water.

INTENT
To reduce the amount of water used for landscaping.

SUGGESTED IMPLEMENTATION
1. Before purchasing new exterior plants and trees, determine if they are native to the
area, tolerant of local climate, soils and natural water availability.
2. Determine watering schedule for exterior areas or consult with external landscaping
company for watering schedule, if applicable.
3. Develop a procedure to conduct watering only during evening or early morning hours
and incorporate the use of soaker hoses or other water-saving methods.
4. Properties with an existing water-saving plant bed watering system may not need to
install soaker hoses in plant beds.

2.3.3 Groundskeeping.

25

ENVIRONMENTAL REQUIREMENTS
2.3 Management Of Fresh Water Resources
DOCUMENTATION NEEDED
A list of new plants added to the exterior landscaping of the property (general plant information, including grasses) and the watering schedule, as well as documentation of the
use of mulch, soaker hoses in plant beds or other water-saving procedures.
See template 2.3.2.
ON-SITE AUDITOR VISIT
The auditor will verify that new plantings in the exterior landscaping do not require
additional watering due to non-native plants or grasses in areas where no guest activities
take place. The auditor will review the watering method employed (such as soaker
hoses) and mulching.

26

ENVIRONMENTAL REQUIREMENTS
2.3 Management Of Fresh Water Resources
BRONZE
No requirement

SILVER
GOLD
Hard surfaces such as sidewalks, drives, parking lots, etc.
shall not be washed down with potable water. Alternative
methods shall be used, such as sweeping, cleaning with
machines that recycle the wash water, or other options
that minimize water use.

INTENT
To reduce the amount of water used for groundskeeping, by sweeping or use of gray
water to clean hard surfaces.

SUGGESTED IMPLEMENTATION
Create a procedure for the hotel that will keep sidewalks, drives, parking lots, etc., clean
by sweeping and not by using potable water. Rainwater or gray water can be used if
water is needed. Staff should be trained on the proper cleaning procedures. Periodic use
of pressure washers, auto scrubbers or steam cleaning devices is permitted to remove
gum, oil and grease or biological material.

DOCUMENTATION NEEDED
Documentation of groundskeeping procedures to clean hard surfaces without using
potable water.
ON-SITE AUDITOR VISIT
The auditor will observe practices in place and may ask questions about the procedures
to staff responsible for groundskeeping.

27

ENVIRONMENTAL REQUIREMENTS
2.3 Management Of Fresh Water Resources
2.3.4 Towel and Linen Reuse Program.
BRONZE

SILVER

GOLD

The property shall offer multiple-night guests the option to reuse towels and linen.
See Appendix 2 for Best Practices
An exception may be permitted if the property can demonstrate that this option is not
cost-effective.

INTENT
To minimize the use of detergents, energy and water from laundering towels and linens.

SUGGESTED IMPLEMENTATION
1. For multiple night guests (2 or more consecutive nights), create a procedure for a
towel and/or linen reuse program.
2. Determine how housekeeping staff will implement the program and how the property
will communicate the program to guests.
3. Train the staff on how to implement the program and create signs or communication
materials to educate guests.
4. Consider including a quality control aspect, such as a spot-check by hotel staff to
ensure that guests who request no change have not had their towels or linens
changed. If implementing an internal spot check procedure, document the spotcheck results as part of the monitoring of the program.

DOCUMENTATION NEEDED

Photographs or copies of signs communicating program to guests.

If property elects not to offer a towel and linen reuse program, a cost
justification is required.

ON-SITE AUDITOR VISIT


The auditor will spot check guest rooms for signs or other methods to explain the program
and may have conversations with housekeeping staff to ensure that the staff know the
procedures for the towel and/or linen reuse program.

28

ENVIRONMENTAL REQUIREMENTS
2.3 Management Of Fresh Water Resources
2.3.5 Washing Capacity.
BRONZE

SILVER

GOLD

The property shall ensure that washing machines, dryers, and dishwashers are filled
to the recommended capacity for each cycle, and that the coolest effective water
temperature is used.

INTENT
To maximize water and energy-efficiency from appliance use and to decrease water and
energy consumption.

SUGGESTED IMPLEMENTATION
1. Assess the current procedure for loading clothes washers, clothes dryers and
dishwashers and determine the best measurement for ensuring machines are run
at full capacity.
2. Check manufacturer recommendations. Some properties use a scale to measure
clothing loads by weight, while other machines are designed not to run until a certain
capacity is met.
3. Consult detergent instructions or manufacturer for coolest effective water temperature.
4. Inform staff of procedures for clothes washers, dryers and dishwashers

DOCUMENTATION NEEDED

Documentation of policy and procedures that machines are filled to capacity and
coolest effective water temperature setting is used, OR

Photos of instructional signage and fill lines on or near machines.

ON-SITE AUDITOR VISIT


The auditor will observe machines in use or staff that may be loading machines. The
auditor may have conversations with staff to determine if staff is aware of the procedures
for filling dishwashers, washing machines and dryers.

29

ENVIRONMENTAL REQUIREMENTS
2.4 Hazardous Substances
2.4.1 Minimization of Hazardous Substances. The property shall seek to replace hazardous
substances with less hazardous alternatives.
BRONZE
No requirement

SILVER
GOLD
2.4.1.1 The property shall maintain records of the efforts
it has made to replace the hazardous substances it uses
with less hazardous alternatives.
2.4.1.2 An inventory shall be maintained of the
hazardous materials stored on-site in order to avoid overpurchasing and unnecessary storage of
hazardous materials.

INTENT
To minimize the use of substances considered hazardous (cleaning supplies, detergents,
adhesives, paints, pesticides, etc.) with less hazardous alternatives and to keep purchases
of hazardous substances at a minimum.

SUGGESTED IMPLEMENTATION
1. Identify hazardous substances (e.g., classified as hazardous by an authoritative
body (such as OSHA and DOT), have an NFPA health rating greater than 2, are
labeled with signal words such as Danger, Caution, Warning or are flammable,
corrosive, or ignitable) and create a list of these substances. Include the chemical
name, code, manufacturer, where used, and reason for use.
2. Seek out alternatives that are less hazardous and consider them as replacements.
3. Establish a policy that states the hotel will consider replacement of hazardous
substances with less hazardous alternatives.
4. Implement procedures where the hotel purchases hazardous chemicals based on
current inventory level and actual usage.
5. Keep updated records of the ongoing inventory.

DOCUMENTATION NEEDED

An inventory of hazardous substances stored on the property, including amounts

Documentation of the efforts it has made to replace the hazardous substances


See template 2.4.1.
ON-SITE AUDITOR VISIT
Auditor will check property storage areas to ensure that all hazardous materials are listed.
Auditor may suggest hazardous substances be disposed of, when appropriate.

30

ENVIRONMENTAL REQUIREMENTS
2.4 Hazardous Substances
2.4.2 Storage and Mixing of Cleaning and Pool Products.
BRONZE

SILVER

GOLD

2.4.2.1 All products intended for cleaning, laundry, and pool maintenance shall be
stored in secure areas, and accessible only by staff.
2.4.2.2 Any on-site mixing or dilution of these products shall be conducted in an area
with a water supply, drains plumbed for the appropriate disposal of liquid waste
products, and adequate ventilation.
See Appendix 2 for Best Practices
Backflow prevention devices are typically required where there is a potential for
contamination of the drinking water supply.

INTENT
To minimize staff and guest exposure to hazardous substances.

SUGGESTED IMPLEMENTATION
Assess chemical and mixing areas to ensure they have:

Adequate and secure product storage

Accessible water for mixing concentrates

Drains plumbed for disposal of liquid waste

Access to adequate ventilation (e.g., fresh air, air filtration, or the mixing area door
opens to an open area)

If the chemical storage and mixing areas are not compliant, determine procedures for
creating areas that are compliant with all requirements.

DOCUMENTATION NEEDED
Description of how the chemical storage and mixing areas are compliant with the
requirements. Attach photographic evidence, if necessary.
See template 2.4.2.
ON-SITE AUDITOR VISIT
The auditor will check the chemical storage and mixing areas to ensure the storage area
is secure, has accessible water for mixing products, drains are adequately plumbed for
liquid waste and that there is adequate ventilation. The auditor may have conversations
with staff to ensure that the designated areas are used.

31

ENVIRONMENTAL REQUIREMENTS
2.4 Hazardous Substances
2.4.3 Chemical Storage.
BRONZE
No requirement

SILVER
GOLD
2.4.3.1 Products intended for cleaning, dishwashing, laundry, and pool maintenance shall be stored in clearly labeled
containers. These containers shall be checked regularly for
leaks, and replaced as necessary.
2.4.3.2 Spill containment devices shall be installed to collect spills, drips, or leaching of chemicals.

See Appendix 2 for Best Practices

INTENT
To ensure that hazardous substances are stored and marked correctly and to minimize
accidental spills or drips/leaks of hazardous chemicals.

SUGGESTED IMPLEMENTATION
1. Check that drums and storage containers are clearly marked.
2. It is recommended that spill containment measures are used to collect spills/drips/
leaching of chemicals in containers 5 gallons or more (e.g., spill trays)
3. Staff should know the procedures for checking containers for drips or leaching
of chemicals.

DOCUMENTATION NEEDED

A description of the policy and procedures in place to regularly check for spills/drips/
leaching of chemicals

Photos of clearly labeled containers and spill containment devices in place or invoice
or PO of recently purchased spill containment devices

See template 2.4.3.

ON-SITE AUDITOR VISIT


Auditor will check that chemicals are clearly marked, spill containment devices are
in place, and that there are no obvious spills/leaks/leaching. Auditor may also use
judgment regarding containers smaller than 5 gallons that if they leaked or spilled would
harm the environment (e.g., go into drains).

32

ENVIRONMENTAL REQUIREMENTS
2.4 Hazardous Substances
2.4.4 Pest Control. The property shall seek out and explore the use of Integrated Pest
Management techniques, and insecticides, fertilizers, and biocides that are natural or
Certified Organic.
BRONZE
No requirement

SILVER
GOLD
Records shall be kept of the pest control techniques the
property is using.

See Appendix 2 for Best Practices

INTENT
To encourage natural or organic insecticides, fertilizers and biocides or integrated
pest management (IPM) techniques to reduce health risks and environmental impacts
associated with conventional pesticides, and fertilizer runoff, which could impact local
surface water.

SUGGESTED IMPLEMENTATION
1. When choosing a pest management service, property should seek out and explore
services that use Integrated Pest Management techniques or use natural or Certified
Organic chemicals.
2. Alternatively, if pest management is done in house property should consider
natural or organic insecticides, fertilizers, biocides and/or integrated pest
management techniques.
3. If property decides not to purchase or implement these services, records should be
kept of the companies contacted, quotes given, reasons for not purchasing, etc. for
future reference.

DOCUMENTATION NEEDED
Description of the pest control techniques the property is using. The description can be
from the property, if this is conducted by in-house staff, or by contractor organization.

ON-SITE AUDITOR VISIT


Auditor will check for evidence of the program being utilized.

33

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
2.5.1 Environmental Purchasing Policy. The property shall establish an environmental
purchasing policy, which specifies how the property will meet the following requirements.
BRONZE
The policy shall address
the following elements or
their equivalent:
2.5.1.1 A steering
committee shall be
appointed, and shall
include staff responsible
for overseeing the writing
and implementation of the
Purchasing Policy.

SILVER: Meet the Bronze


GOLD: Meet the Bronze
requirements, plus:
requirements, plus:
The policy shall address the following elements
or their equivalent:
2.5.1.6 The environmental purchasing policy shall be
reviewed regularly, and modified if necessary, to ensure
that it remains effective, feasible, and relevant.
2.5.1.7 The property shall develop an environmental mission.
2.5.1.8 The property shall set specific purchasing targets
for environmentally preferable products and services.

2.5.1.2 Environmental
preferences for products and 2.5.1.9 Energy-efficient windows shall be specified
services shall be incorporated and purchased.
into purchasing documents
and discussions with suppliers
2.5.1.10 Preference shall be given to service providers
and vendors.
who are environmentally responsible.
2.5.1.3 Energy-efficient
models of energy-consuming 2.5.1.11 When purchasing products that typically emit
VOCs, preference shall be given to products with
devices shall be specified
lower VOCs.
and purchased
(see Appendix 4).
2.5.1.4 Preference shall
be given to purchasing
products in bulk and
minimizing the purchase of
single-use products.
2.5.1.5 The environmental
purchasing policy shall
be available to the public
upon request

INTENT
To promote sustainable purchasing- the purchasing of products with minimized impact on
the environment and human health. To ensure continual improvement (e.g., purchasing
energy-efficient models and windows) of environmentally purchases.

34

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
SUGGESTED IMPLEMENTATION (BRONZE)
1. Establish a steering committee, comprised of one or more members. Determine
duties and responsibilities of committee, (e.g., to ensure the purchase of
environmentally responsible products and services).
2. Communicate environmental preferences to suppliers and vendors, e.g., packaging
specifications, specific questions to ask, company sustainability policies and practices,
letters of intent, etc.
3. If energy-consuming devices on the property are not energy-efficient, it should
be clear in the policy that when replaced, energy-consuming devices should be
energy-efficient.
4. Specify a preference for bulk purchases and minimizing single-use products.
5. Policy should be available upon request from guests. Possible places to keep the
policy are the front desk, website, hotel TV channel, lobby kiosk, etc.

DOCUMENTATION NEEDED

Name steering committee member or members and their responsibilities regarding


the Purchasing Policy

Documentation of environmental preferences communicated to suppliers


and vendors

A policy that specifies


1. The purchase of energy-efficient models of energy consuming equipment,and
2. A preference for bulk purchases and minimizing the purchase of single-use products

Policy should include a statement of where it is available upon public request

SUGGESTED IMPLEMENTATION (SILVER)


1. Give preference to environmentally responsible service providers (e.g. landscaping,
food suppliers, pest control, pool care, dry cleaning, guest amenities, laundry,
and cleaning.)
2. Steering committee or other authority should review the green purchasing policy
annually (at minimum) to ensure the mission and vision are being addressed
and to account for changes and availability of environmentally preferred
products and services.
3. When windows are replaced, the policy shall specify that energy-efficient windows
are purchased
4. Determine which products and services currently in use have an environmentally
preferable alternative and set specific targets for switching to environmentally
preferable products and services (in addition to sanitary paper products, cleaning
products, and paints)
5. Create a list of VOC emitting products (e.g., building materials, rugs and carpets,
furniture and furnishings, laminated products, adhesives, sealants, caulking
compounds, and office supplies), so that low VOC options can be specified.

35

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
DOCUMENTATION NEEDED

Environmental Purchasing Policy (EPP) that specifies the purchasing requirements


listed above and how they are being implemented on site.

Records of the review and modifications of the purchasing policy

EPP should include hotels environmental mission

A list of specific purchasing targets for environmentally- preferable products


and services

ON-SITE AUDITOR VISIT


The auditor may have conversations with members of the steering committee or
procurement staff to ensure purchasing goals have been properly communicated.

36

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
2.5.2 Paper Products.
BRONZE
Implement either 2.5.2.1 or
2.5.2.2

SILVER
GOLD
Implement both 2.5.2.1 and 2.5.2.2

BRONZE

SILVER

GOLD

2.5.2.1 Printing and Writing Paper. The property shall purchase printing and writing
paper that is either environmentally preferable, made from tree-free fiber, or meets the
specifications outlined below

For letterhead, stationary, copy and printer paper, envelopes, invoices, business
forms, etc.: a minimum of 30% postconsumer material content

For coated paper: a minimum of 10% postconsumer material content

INTENT
To ensure that printing and writing paper products are purchased with a minimum
amount of postconsumer material content to reduce the amount of virgin material
used in paper products and to encourage the use of environmentally preferable and
postconsumer materials products.

SUGGESTED IMPLEMENTATION
1. Assess all printed materials (letterhead, stationary, copy paper, envelopes, invoices,
etc.) purchased for the property.
2. Create a list of the paper products, and if they are not certified by an independent
third-party program or legitimate nationally-recognized third-party program, or made
from tree-free fiber, determine the postconsumer material content of the products
either through existing brochures or catalogs or a written, signed attestation from
the supplier.

Note: Recycled content or recovered material content typically includes both
pre-consumer and post-consumer paper. If existing information or information provided
by the supplier addresses only recycled content or recovered material content, the
property must inquire specifically about post-consumer content. Documentation of only
the recycled content or recovered material content is not considered sufficient. If
products are non-compliant, inquire about potential alternatives from suppliers or vendors
and switch to compliant products. Educate procurement staff on purchasing preferences.

37

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
BRONZE

SILVER

GOLD

2.5.2.2 Sanitary Paper Products. The property shall purchase sanitary paper
products that are either environmentally preferable or meet the specifications
outlined below:

Napkins and paper towels: minimum 40% postconsumer material content

Toilet tissue: minimum 20% postconsumer material content

Facial tissue: minimum 10% postconsumer material content

INTENT
To ensure that sanitary paper products are purchased with a minimum amount of
postconsumer material to reduce the amount of virgin material used in paper products
and to encourage the use of environmentally-preferable and postconsumer materials
products.

SUGGESTED IMPLEMENTATION
1. Assess all sanitary paper products purchased for the property.
2. Create a list of the products and, if they are not certified by an independent thirdparty program or legitimate nationally-recognized third-party program, determine the
post-consumer material content of the products either through existing brochures or
catalogs a written, signed attestation from the supplier.
Note: Recycled content or recovered material content typically includes both preconsumer and post-consumer paper. If existing information or information provided by
the supplier addresses only recycled content or recovered material content, the
property must inquire specifically about post-consumer content. Documentation of only
the recycled content or recovered material content is not considered sufficient. If
products are non-compliant, inquire about potential alternatives from suppliers or vendors
and switch to compliant products. Educate procurement staff on purchasing preferences.

DOCUMENTATION NEEDED

A list of sanitary paper products that are used on the property (including name of
company/vendor, type of paper)

Documentation such as product data sheets or brochures showing that products are
either environmentally-preferable or meet the post-consumer content requirements.

Recent purchase order or invoice of sanitary paper product purchases

See template 2.5.2


ON-SITE AUDITOR VISIT
The auditor may spot check to ensure compliant products are being used on the
property.

38

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
2.5.3 Cleaning, Laundry, and Dish Products.
BRONZE
2.5.3.1 Laundry detergents
and cleaning products intended for general purpose,
glass, floor, restroom, carpet extraction and carpet
pre-spray cleaning shall be
concentrated and either

environmentally preferable,

2.5.3.3 The property shall use automatic dishwashing detergents that are either

environmentally preferable,

OR

OR

SILVER
GOLD
2.5.3.2 The property shall demonstrate that cleaning products and laundry and dish detergents that contain chlorine bleach are used only where less toxic alternatives are
not available, and then only in minimal amounts.

biodegradable, do not contain nitrilotriacetic acid,


and are not formulated with chlorine bleach.

non-phosphate, nontoxic, and biodegradable. 2.5.3.4 General purpose cleaning products shall contain
less than 10% VOCs by weight.

If disinfecting restroom cleaners are used, they may be exempted from the
biodegradable requirement if the property can demonstrate that there is no practicable
biodegradable alternative.

INTENT
To reduce the environmental and human health impacts of cleaning, laundry and dish
products and to encourage the use of environmentally preferable products.

SUGGESTED IMPLEMENTATIONN(BRONZE)
Identify the cleaning products that are currently being used at the property in the
following categories:

Carpet cleaners (extraction and pre-spray)

Floor cleaners

General-purpose cleaners

Glass cleaners

Restroom cleaners

Laundry detergent (not including rinses, brighteners, sours, etc.)

Consult the product labels, Material Data Safety Sheet (MSDS) and/or contact the
supplier to determine whether or not the cleaning products meet all of the following
requirements:

Is concentrated (at least 1:16 dilution ratio with water - for liquids; 1:32 is
recommended for general purpose cleaners)
AND either

Is certified by an independent third-party program or legitimate nationally-recognized


third-party program

39

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
OR


Does not contain phosphates


Is considered non-toxic
Is biodegradable

If any cleaning product does not meet the above requirements, switch to an acceptable
alternative product that does meet the above requirements. Procurement documents
should communicate intent to continue purchasing compliant cleaning products and
procurement staff should be informed of the requirements.

DOCUMENTATION NEEDED

A list of cleaning products and laundry detergent currently in use (including name
and manufacturer)

Documentation such as MSDS, product data sheets or brochures showing that laundry
detergents and cleaning products are concentrated and either environmentallypreferable or meet the requirements for non-phosphate, nontoxic and biodegradable

Recent purchase orders and/or invoices of laundry and cleaning products

Procurement policy that states compliant cleaning products and laundry detergents
will be purchased in the future

See template 2.5.3.

SUGGESTED IMPLEMENTATION (SILVER)


Identify the cleaning products that are currently being used at the property in the
following categories:
Carpet cleaners (extraction and pre-spray)
Floor cleaners
General-purpose cleaners
Glass cleaners
Restroom cleaners
Laundry detergent (not including rinses, brighteners, sours, etc.)
Automatic dishwashing detergent (not including sanitizers, rinses, etc.)
Determine which cleaning products, laundry and dish detergents contain chlorine bleach
and through research, determine if there are less toxic alternatives available and switch
to those. Under 2.5.3.2, dish detergents include any liquid or soap used to wash dishes
(excluding automatic dishwashing detergent). If none are available, these products should
be used in minimal amounts.
For general purpose cleaning products, the MSDS or product data/documentation should
tell you whether the product contains less than 10% VOCs by weight. If the product does
not meet this requirement it should be discontinued.
Automatic dishwashing detergents that contain NTA (nitrilotriacetic acid), and chlorine bleach
should be discontinued.

40

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
Establish a purchasing policy that states that the property will purchase only
environmentally-preferable automatic dishwashing detergents or biodegradable
automatic dishwashing detergents that do not contain NTA and chlorine bleach. The
property may need to obtain data/documentation from manufacturer or supplier that
confirms product(s) are compliant with the requirements.

DOCUMENTATION NEEDED

A list of cleaning products and laundry and dishwashing detergent(s) used on the
property (name and manufacturer).

Documentation such as MSDS, product data sheets or brochures showing automatic


dishwashing detergents are either environmentally-preferable or are biodegradable,
do not contain nitrilotriacetic acid and not formulated with chlorine bleach

Documentation such as MSDS, product data sheets or brochures showing whether


or not cleaning products, laundry and dish detergents contain chlorine bleach and
general purpose cleaners contain less than 10% VOCs by weight

Recent purchase orders and/or invoices of automatic dishwashing detergents

See template 2.5.3.


ON-SITE AUDITOR VISIT
The auditor will check to see what cleaning products and laundry and automatic dish
detergents are being used and verify if they are compliant by checking available MSDS
and other documentation.

41

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
2.5.4 Paints.
BRONZE
No requirement

SILVER
GOLD
2.5.4.1 The property shall purchase architectural paints
that are either environmentally preferable or meet the following requirements:

The VOC content of the paints shall not exceed the


following limits:
o Interior Flat: 50 g/l;
o Interior Non-Flat: 150 g/l;
o Exterior Flat: 100 g/l;
o Exterior Non-Flat: 200 g/l;
o Anti-Corrosive All Finishes: 250 g/l.

The paints shall not contain any of the following heavy


metals or toxic organic substances:

antimony

formaldehyde

cadmium

isophorone

hexavalent chromium

methylene chloride

lead

methyl ethyl ketone

mercury

methyl isobutyl ketone

acrolein

naphthalene

acrylonitrile

phthalate esters

benzene

toluene (methylbenzene)

1,2-dichlorobenzene

1,1,1-trichloroethane

ethylbenzene

vinyl chloride

2.5.4.2 The property shall maintain an inventory for


allarchitectural paints, including product name,
manufacturer, and sheen (e.g., flat, eggshell, etc.).
2.5.4.3 Non-compliant paints shall be removed from the
property. If a paint recycling program is not available,
appropriate disposal procedures shall be followed.
Exceptions may be made for limited-use architectural paints used in high-wear or historic
areas if compliant options are not available.

INTENT

To ensure that paint used on the property is free from hazardous chemical components
and to minimize the amount of VOCs being released into the atmosphere from paints
purchased by the property.

42

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
SUGGESTED IMPLEMENTATION
1. Assess paints on property. Are any paints environmentally-preferable? What is the
VOC content? Do they contain any prohibited ingredients? What type of paint, (flat
or semi-gloss; exterior or interior), where is it used and how much is on hand?
2. Determine how to properly dispose of non-compliant paint.
3. Establish a policy that states the property will purchase compliant paint, determine
compliant paint options from vendors and stipulate these for future purchasing.
Exceptions may be made for limited-use architectural paints used in historic areas or high
traffic areas.

DOCUMENTATION NEEDED

An inventory of all paint used and kept on the property and description of each
product (including product name, manufacturer, sheen and amount on hand).

Documentation for each paint, such as MSDS, product data sheets or brochures
showing that paints are either environmentally-preferable or do not contain the
prohibited ingredients and meet the required VOC content

If paint has recently been purchased, submit purchase order or invoice and MSDS or
other verifying documentation

Procurement policy that specifies the purchase of environmentally-preferable paints


or paints that meet the VOC and prohibited ingredient requirements

Receipt or other evidence that non-compliant paint has been removed from property

See template 2.5.4.


ON-SITE AUDITOR VISIT
Auditor will check the inventory of paint and will observe the paint cans stored on the
facility to ensure that all products are listed on the inventory. Auditor will also review
that all products meet the requirements of the criteria based on certification, data/
documentation from manufacturer or supplier or other product information about the
prohibited chemicals.

43

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
2.5.5 Durable Goods.
BRONZE

SILVER

GOLD

Appliances and furniture purchased by the property shall be of sufficient quality to last
for several years and allow reuse, refinishing and/or reupholstering.

INTENT
To encourage the use of durable products and avoid sending these goods to the landfill.

SUGGESTED IMPLEMENTATION
1. Assess furniture and appliances that are being considered or have recently been
purchased for the property.
2. Determine if the items to be purchased or recently purchased can be reused,
refinished or reupholstered.
3. If furniture and appliances cannot be reused on property, an example of reuse may
include selling furniture and equipment to another property or furniture liquidator.
4. Include procurement language to purchase durable products, such as furniture,
when items are purchased in the future and communicate policy to staff personnel.

DOCUMENTATION NEEDED

A list of durable goods that have been purchased recently

Procedures and policy that describes how the property will ensure that furniture and
other durable goods purchased are reused, refinished and/or reupholstered and the
procurement policy for purchasing durable furniture and appliances in the future.

See template 2.5.5


ON-SITE AUDITOR VISIT
The auditor will spot check newly-purchased furniture on-site to check if it may be reused
rather than replaced. The auditor may have conversations with staff to ensure policies
are properly communicated.

44

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
2.5.6 Reusable Packaging and Shipping Pallets.
BRONZE

SILVER

GOLD

Preference shall be given to product suppliers who provide and take back reusable
packaging and shipping pallets. Packaging that is not reusable shall be minimal
and recyclable.

INTENT
To ensure the product suppliers cut down on the amount of waste generated due to
packaging and shipping pallets.

SUGGESTED IMPLEMENTATION
1. Determine if suppliers currently take back, or have the capability to take back, reusable packaging (such as corrugated boxes) and shipping pallets.
2. If current suppliers do not offer take-back, communicate with the supplier or vendor
that the preference is for suppliers that take back packaging and shipping pallets.
Consider switching to alternative suppliers and vendors who offer this service.
3. Communicate with staff who the preferred suppliers and vendors are and the reasons
for selecting them.

DOCUMENTATION NEEDED

Evidence of preference given to supplier(s) or vendor(s) who take back reusable


packaging and shipping pallets. This can include a list of vendors, meeting minutes
from purchasing team, supplier guidelines, email inquiries, information from product
suppliers, etc.

Procurement policy that states a preference for product suppliers who provide and
take back reusable packaging and shipping pallets

See template 2.5.6.


ON-SITE AUDITOR VISIT
The auditor will observe the packaging and shipping pallets present at the property to
ensure it is in accordance with the documented procedure.

45

ENVIRONMENTAL REQUIREMENTS
2.5 Purchasing
2.5.7 Environmentally Responsible Suppliers. The property shall give preference to
environmentally responsible service providers (2.5.1).
BRONZE
No requirement

SILVER
GOLD
A list of these services shall be available to guests or included in the environmental purchasing policy.

INTENT
To ensure preference is given to environmentally responsible service suppliers used by the
property.

SUGGESTED IMPLEMENTATION
1. Develop a policy that states a preference for environmentally responsible
service suppliers.
2. Identify a list of environmentally responsible service suppliers for a variety of services
offered and used by the hotel.

DOCUMENTATION NEEDED

A list of environmentally responsible service suppliers used by the hotel and/or


offered to guests, what service they offer and description of why they are considered
environmentally responsible.

Procurement policy that states preference for environmentally responsible


service providers.

See template 2.5.7.


ON-SITE AUDITOR VISIT
Auditor will observe signage or information regarding environmentally responsible services
available to guests.

46

ENVIRONMENTAL REQUIREMENTS
2.6. Continual Improvement
2.6 Continual Improvement.
BRONZE
No requirement

SILVER
No requirement

GOLD
The property shall have
a substantive plan for
achieving meaningful
continual improvement
in its environmental
performance. The plan shall
include goals with short-and
long-term benchmarks and
use quantifiable metrics
wherever possible.

INTENT
To establish continuous improvement at the property for environmental performance.

SUGGESTED IMPLEMENTATION
Determine which areas of environmental performance the property wants to improve
upon. The property should establish an action plan that outlines short-term and long-term
goals. These should include specific metrics and benchmarks for measuring improvement
in environmental performance, for example, reduce waste generation by 10% during
the next year.

DOCUMENTATION NEEDED
Short-term and long-term environmental goals for the property, including metrics (how
achievement will be measured) and an action plan to achieve them.
ON-SITE AUDITOR VISIT
The auditor may review the policies and procedures of the property for continuous
environmental improvement.

47

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
ADDITIONAL REQUIREMENTS FOR GOLD LEVEL. The property shall meet three of the
following requirements (2.7.1 2.7.8):
2.7.1 Energy Reduction.
BRONZE
No requirement

SILVER
No requirement

GOLD
The property shall

set substantive, meaningful


goals for energy reduction

OR

be an ENERGY STAR
Leader, or equivalent.

INTENT
To ensure energy-efficiency at the property level.

SUGGESTED IMPLEMENTATION
The property should establish a policy and procedures that outline the energy reduction
goals, including specific measurements and monitoring of energy use over time, e.g.,
utility bills or specific metering. Alternatively, the property can become an ENERGY STAR
Leader, or equivalent.

DOCUMENTATION NEEDED

Policy and procedures that state the overall energy reduction goals as well as how
energy will be monitored over time and how specific measurements will be assessed.

Records that document the progress towards the goals.

Policies should also outline results of achieving goals and results if the goals are
not met.

Alternatively, the property can provide evidence of participation in the ENERGY STAR
Leader program or an equivalent program.

ON-SITE AUDITOR VISIT


The auditor may review the policies and procedures of the property for energy
reduction goals.

48

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
2.7.2 Management of Resource Use: Energy, Water and Waste.
BRONZE
No requirement

SILVER
GOLD
No requirement 2.7.2.1 The property shall track its energy consumption (electricity, natural gas, fuel, etc.), potable
water consumption, and the amounts of waste collected for disposal/incineration and for recycling.
2.7.2.2 Monthly bills shall be tracked with the ENERGY STAR Portfolio Manager, or an equivalent
resource management or documentation system
(e.g., utility software or Excel spreadsheet) that:
1. tracks costs, total consumption, and Resource
Use Intensity;
2. benchmarks these factors relative to past performance (normalized for sales volume);
3. determines percent improvement or savings in
energy, water, and generation of waste.
2.7.2.3 These impacts shall be reviewed at least
annually, with appropriate goals set for continuous
improvement.

INTENT
The intent is for the property to have an understanding of its resource use and to
provide a baseline of its use and costs. The intent is for the property to be able to
analyze its resource use and identify areas in which its use can be reduced in order to
conserve resources. Tracking resource use will provide documentation to determine the
effectiveness of the propertys practices for continuous improvement and see whether
the goals are being met.

SUGGESTED IMPLEMENTATION
Determine what tracking system would be most useful for your property (ENERGY STAR
Portfolio Manager (https://portfoliomanager.energystar.gov/pm), Excel spreadsheet,
etc.). The system should be able to track consumption, costs, Resource Use Intensity
(e.g., Energy Use Intensity in BTU/sq. ft., Gallons/sq. ft., or tons of waste/sq. ft.), benchmark
performance and determine improvements or savings. The further back you are able
to track the hotels energy and potable water consumption and waste collection, the
more useful this information will be to help set goals for continuous improvement and
benchmarking the following year.
When setting goals for continuous, meaningful improvement, consider what the property
would like to accomplish as a whole, where would cost savings or energy reduction make
the most impact,

49

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
DOCUMENTATION NEEDED

Evidence of a minimum of three months of tracking energy and potable water


consumption and waste collected for disposal/incineration and recycling, including
costs, total consumption, and Resource Use Intensity (12 months of tracking will be
required for compliance monitoring)

Description of goals set for continuous improvement based on a comparison to


previous tracking data

Records, meeting minutes or other evidence that the impacts from resource tracking
have been reviewed at least annually

ON-SITE AUDITOR VISIT


The auditor may review the policies and procedures of the property for energy reduction goals.

50

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
2.7.3 Sustainable Building.
BRONZE
No requirement

SILVER
No requirement

GOLD
The property shall

be certified by a
nationally-recognized
green building
certification program.

OR

register for and


actively be in the
process of achieving a
nationally-recognized
green building
certification program.

INTENT
To promote sustainable building practices and operations.

SUGGESTED IMPLEMENTATION
The property should seek to achieve LEED certification, ENERGY STAR for Buildings, Green
Globes, or another nationally-recognized green building certification.

DOCUMENTATION NEEDED
Documentation that property is certified to a nationally-recognized green building
program or that the property is in the process of achieving certification.
ON-SITE AUDITOR VISIT
The auditor may review official documentation for propertys certification or
application process.

51

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
2.7.4 Renewable Energy.
BRONZE
No requirement

SILVER
No requirement

GOLD
The property shall

use renewable energy for at least 25% of


its needs, either via onsite production or
certified Renewable Energy Certificates.

OR

be certified through the Center for


Resource Solutions Green-e Marketplace
program or is a Partner in the EPAs Green
Power Leadership Club.

INTENT
To promote use of renewable energy.

SUGGESTED IMPLEMENTATION
1. The property should determine their capability to produce renewable energy onsite
and the offerings of certified renewable energy certificates. The combination of
installed, onsite generation and RECs should total at least 25% of the total energy use
of the property.
2. Alternatively, the property can seek certification through the Center of Resource
Solutions Green-e Marketplace (http://www.green-e.org/getcert_bus_howto.shtml)
or become a Partner in the EPAs Green Power Leadership Club
(http://www.epa.gov/greenpower/join/purchase.htm).

DOCUMENTATION NEEDED

Documentation showing that at least 25% of the energy used by the property is from
renewable energy, either generated on-site or purchased from certified renewable
energy certificates.

ON-SITE AUDITOR VISIT


The auditor may review documentation of renewable energy, including information
about renewable energy sources locally and if applicable, membership and purchase
information for the Center for Resource Solutions Green-e Marketplace or EPAs Green
Power Leadership Club.

52

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
2.7.5 Greenhouse Gas Emissions.
BRONZE
No requirement

SILVER
No requirement

GOLD
The property shall

offset greenhouse gases through partnerships


or certified carbon offsets to compensate
for all Scope 1 & Scope 2 greenhouse gases
emitted within the property, following the
UNFCCC reporting guidelines.

AND

maintain an active program to reduce its


greenhouse gas emissions.

Note: The Greenhouse Gas Protocol (http://www.ghgprotocol.org/calculation-tools/faq)


defines methods for calculation of greenhouse gas emissions: Scope 1 includes all direct
emissions from sources that are owned or controlled by the property. Scope 2 includes all
indirect emissions that are a consequence of the activities of the property, but occur at
sources owned or controlled by another entity, such as the consumption of purchased
electricity, heat, or steam.

INTENT
To reduce greenhouse gas emissions.

SUGGESTED IMPLEMENTATION
The property should research and implement proven partnerships (e.g., CarbonFund.
org, CarbonFree Partner, etc.), or carbon offsets (e.g., Green-e Climate Program, etc.),
to account for all Scope 1 and Scope 2 greenhouse gases emitted within the property
according to the UNFCCC reporting guidelines
(http://unfccc.int/resource/docs/2013/sbsta/eng/l29a01.pdf).

DOCUMENTATION NEEDED

Documentation of greenhouse gas reduction through partnerships or carbon offsets

Documentation of the greenhouse gas emissions of the property, and measurable


ways to reduce the emissions of the facility.

ON-SITE AUDITOR VISIT


The auditor may review documentation and observe partnerships that receive the
greenhouse gas emissions and will review carbon offset documentation. The auditor may
also check documentation for the program for reducing the greenhouse gas emissions.

53

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
2.7.6 Waste Reduction.
BRONZE
No requirement

SILVER
No requirement

GOLD
The property shall reuse,
recycle, or compost 60% of
its solid waste, thus diverting it
from landfills and incinerators.

INTENT
To reduce waste generated by the property.

SUGGESTED IMPLEMENTATION
The property should research and implement ways to reduce waste generated through
methods of reduction, reuse, recycling and composting activities.

DOCUMENTATION NEEDED
Documentation of policy and procedures of the specific type of waste generated by
the property and the end result of how those materials are reduced, reused, recycled
or composted, accounting for all waste generated at the property. The property must
also submit metrics or calculations to verify that 60% of solid waste is diverted from landfills
and incinerators.
ON-SITE AUDITOR VISIT
The auditor will review policies and procedures that outline how to deal with waste
and will observe on-site the generation and reduction of waste at the property. The
auditor will also observe and review the reduction, reuse, recycling and composting
activities on-site.

54

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
2.7.7 Green Cleaning.
BRONZE
No requirement

SILVER
No requirement

GOLD
The cleaning services on
the property shall meet the
requirements in the Green
Seal Environmental
Standard for Cleaning
Services (GS-42), or are
certified to that standard.

INTENT
To encourage the use of green cleaning services.

SUGGESTED IMPLEMENTATION
The property should seek out the use of a GS-42 certified cleaning service;
change the propertys cleaning service to meet the requirements of GS-42
(http://www.greenseal.org/GS42); or certify to the standard.

DOCUMENTATION NEEDED

OR

Evidence of GS-42 certification (certificate or letter from Green Seal) from either a
vendor/contractor that does the cleaning on site or the propertys in house cleaning
service

Policies and procedures, that meet the requirements of GS-42, from the propertys
green cleaning service/program, including equipment used, training of staff and use
of environmentally preferable cleaning products.

Policies and procedures, that meet the requirements of GS-42, from the vendor/
contractor green cleaning service, including equipment used, training of staff and use
of environmentally preferable cleaning products.

ON-SITE AUDITOR VISIT


The auditor may review policies and procedures that demonstrate the cleaning service
meets the requirements of GS-42 or GS-42 certification documentation and will observe
on-site that the property is being cleaned accordingly.

55

ENVIRONMENTAL REQUIREMENTS
2.7 Additional Requirements For Gold Level
2.7.8 Water Conservation.
BRONZE
No requirement

SILVER
No requirement

GOLD
2.7.8.1The property shall
meter and monitor its water
consumption.
AND
2.7.8.2 All of the toilets,
bathroom faucets, shower
heads, and landscape
irrigation shall meet the EPA
WaterSense requirements.

INTENT
To encourage water conservation for the property.

SUGGESTED IMPLEMENTATION
No suggestions.

DOCUMENTATION NEEDED

A list of water fixtures and documentation that they meet the requirements of the EPA
WaterSense program (by WaterSense labeling, or manufacturer specifications)

Evidence and documentation of metering and monitoring of water consumption

ON-SITE AUDITOR VISIT


The auditor will review the water fixtures, meters and monitoring of water consumption.

56

CERTIFICATION AND LABELING REQUIREMENTS


3.0 Certification And Labeling Requirement
Unless otherwise approved in writing by Green Seal, the following labeling requirements
shall apply to all levels of certification.
3.1 Certification Mark. The Green Seal Certification Mark may appear on the certified
property and promotional materials, only in conjunction with the certified service, and
shall include the level of certification. Use of the Mark must be in accordance with Rules
Governing the Use of the Green Seal Certification Mark.
The Green Seal Certification Mark shall not be used in conjunction with any modifying
terms, phrases, or graphic images that might mislead consumers as to the extent or
nature of the certification.
Green Seal must review all uses of the Certification Mark prior to printing or publishing.
3.2 Use With Other Claims. The Green Seal Certification Mark shall not appear in
conjunction with any human health or environmental claims unless verified and
approved in writing by Green Seal.
3.3 Statement of Basis for Certification. Wherever the Green Seal Certification Mark
appears, it shall be accompanied by a description of the basis for certification. The
description shall be in a location, style, and typeface that are easily readable. If online
space is limited, a link to the basis of certification may be used.
The description shall read as follows, unless an alternate version is approved in writing
by Green Seal:
[Name of Property] meets Green Seal Standard GS-33 based on waste
minimization, water and energy efficiency, hazardous substance handling,
and an environmental purchasing policy. GreenSeal.org.

INTENT
To clarify the requirements for the use of the Green Seal Certification Mark, for claims
relating to human health and environment, and for an FTC (Federal Trade Commission)
compliant description of the Basis for Certification.

DOCUMENTATION NEEDED
Copies or photos of any promotional material (brochures, fliers, website links, table tents,
etc.), where the Green Seal Certification Mark is used and/or where human health or
environmental claims are listed. Also copies of letterhead or business cards where the
Green Seal Certification Mark is used and/or where human health or environmental
claims are listed. Policy or signed attestation on letterhead that the Green Seal Mark will
be used in accordance with Rules Governing the Use of the Green Seal Certification Mark
(www.greenseal.org/TrademarkGuidelines).
ON-SITE AUDITOR VISIT
Auditor should look for uses of the Mark and mention of Green Seal on the property.

57

APPENDIX
GS-33 Annex A Definitions (Normative)
Note that the defined terms are italicized throughout the standard and guidebook.
Architectural paint: Wall paints, anti-corrosive and reflective coatings, floor paints, primers, and
undercoats.
Biodegradable: Breaks down readily in the environment. For conformance to this standard, the
product shall be labeled or declared by the manufacturer to be biodegradable, readily
biodegradable, or an equivalent term. Alternatively, it shall be proven to meet a definition
of ready biodegradability set by an authoritative body (e.g. the OECD) (e.g., as specified in
section 3.13 (Aquatic Biodegradability) in GS-37, http://www.greenseal.org/gs37).
Carbon Offsets: Mitigation of greenhouse gas emissions generated at the property using reduction
measures certified by or purchased from a third-party provider.
Concentrated: Products that are substantially diluted with water to form the solution used for
cleaning. The dilution factor required for conformance to this standard shall be appropriate for
the type of product commonly purchased by the property and for the intended use.
Cost-Effective: Producing positive results in proportion to the expenditure of resources (e.g., time,
money, materials, etc.) and having a return on investment period less than or equal to three
years.
Energy-Efficient: Requiring the consumption of a minimum amount of energy to provide a
maximum amount of work or functionality. In the United States, products shall be identified as
being in the lowest quarter (1/4) of energy used according to the FTCs yellow EnergyGuide labels
(http://www.consumer.ftc.gov/articles/0072-shopping-home-appliances-use-energyguide-label),
verified as environmentally-preferable, or otherwise demonstrate that they consume significantly
less energy when compared with similar equipment using established, industry-standard testing
methods.
Environmental Mission: A statement of sustainability goals for a specific property, created as a
guide for the property in making decisions and choosing the actions needed to reach these
goals.
Environmentally-Preferable. A product or service certified as such by a Type 1 (i.e., third-party)
environmental label that was developed in accordance with the ISO 14024 Environmental
Labeling Standard. Alternatively, a product or service designated as environmentally preferable
by an established and legitimate nationally-recognized third-party program developed with
the purpose of identifying environmentally preferable products. The program must not have
any financial interest or stake in sales of the product or service, or other conflict of interest.
The standard must be appropriate, meaningful, and based on the products life cycle with
consideration of human health and safety, ecological toxicity, other environmental impacts, and
resource conservation. Criteria must be publically available, developed with stakeholder input,
and distinguish market leadership for that product category. Certification must be completed
by a third party, include site inspections, and have a monitoring program to verify ongoing
compliance.
Greenhouse Gas: Components of the atmosphere that increase the heat trapped by the Earths
atmosphere (the greenhouse effect): carbon dioxide (CO2), methane (CH4), nitrous oxide

58

APPENDIX
GS-33 Annex A Definitions (Normative)
(N2O), perfluorocarbons (PFCs), hydrofluorocarbons (HFCs), sulphur hexafluoride (SF6), carbon
monoxide (CO), nitrogen oxides (NOx), non-methane volatile organic compounds (NMVOCs),
and sulphur oxides (SOx).
Hazardous: For conformance to this standard, substances are considered hazardous if they are
classified as hazardous by an authoritative body (such as OSHA or DOT), have a NFPA health
rating greater than 2, are labeled with signal words such as Danger, Caution, Warning, or
are flammable, corrosive, or ignitable.
Non-Phosphate: Containing no more than 0.5% by weight of phosphates or phosphate
derivatives.
Nontoxic: The product does not exhibit potentially harmful characteristics, as defined by the
Consumer Product Safety Commission regulations (16 Code of Federal Regulations (CFR) Chapter
II, Subchapter C, Part 1500 (http://www.gpo.gov/fdsys/pkg/CFR-2012-title16-vol2/xml/CFR-2012title16-vol2-part1500.xml)), and is not required to be labeled as Toxic or Highly Toxic.
Renewable Energy: Forms of energy from renewable sources, including energy from wind, solar,
water, geothermal, and biofuels.
Renewable Energy Certificates: Units of renewable energy purchased from a third-party provider
that are sold only once or claimed only by a single party.
Postconsumer Material: A material or product that has served its intended end use and has been
recovered or diverted from the waste stream in order to be recycled.
Volatile Organic Compounds (VOC): Compounds listed by the United States Environmental
Protection Agency (EPA) in 40 CFR Section 51.100(s), (s) (1)
(http://www.epa.gov/ttn/naaqs/ozone/ozonetech/def_voc.htm).

59

APPENDIX
APPENDIX 1 SCOPE (Informative)
Examples of services included in or excluded from the scope of GS-33:

60

APPENDIX
GS-33 APPENDIX 2 List Of Best Practices (Informative)
The following is a list of suggested Best Practices that properties can implement in order
to further their environmental leadership. Best Practices can positively influence the guests
experiences while reducing the environmental footprint and increasing operational productivity.
Many of the Best Practices are supplementary to the GS-33 criteria and their implementation can
help a property conform to GS-33.
(2.1.1) Recycling
The property has separate tracking for each type of recycled material.
The property implements a recycling program in which the recyclable materials are collected
separately from trash.
(2.1.4) Food Donation
The property donates leftover food to a local shelter or food bank where programs are available
and where permitted by local regulatory agencies.
(2.1.5) Food Service Items
The propertys food service items are reusable, to the full extent practicable.
Disposable food service items are 100% compostable or biodegradable (only if they are collected
for composting) or 100% recyclable.
(2.2.1) Energy Equipment and Energy-Efficient Replacements
The property maintains and regularly updates an inventory of energy-consuming devices that
includes the date of purchase, estimated date of replacement, and energy-efficiency status for
each item.
(2.2.4) Windows
Existing windows have window films or window treatments, (e.g., curtains, blinds, awnings, etc.)
where climate and orientation indicate that significant energy savings will result.
(2.2.5) Climate and Lighting Control.
The property uses programmable on/off timers and/or sensors used for lighting and HVAC control
in low traffic and low occupancy areas.
(2.3.1) Water Efficient Fixtures
The property installs water efficient fixtures, such as dual-flush toilets, high efficiency toilets
(WaterSense label), low-flow aerators, waterless urinals, and composting toilets.
Automated faucets are calibrated and maintained in order to ensure that water is triggered only
when needed for use. Kitchen sinks on the property have a flow rate no greater than 2.2 gpm.
Pre-rinse spray valves have a flow rate no greater than 1.6 gpm.
(2.3.2) Landscaping and Irrigation.
All exterior plantings on the property are native to the area or tolerant of climate, soils and
natural water availability. The property has a plan for the removal of plants that are not tolerant
of the climate on the property. Gray water or rainwater is used for irrigation. The property uses
automated sensors that measure soil moisture and water the landscape only when needed.
(2.3.4) Towel and Linen Reuse Program
The program conducts staff training and provides explanatory educational materials for guests.

61

APPENDIX
GS-33 APPENDIX 2 List Of Best Practices (Informative)
(2.5.2) Storage and Mixing of Cleaning and Pool Products.
Backflow prevention devices are used where closed dispensing systems are connected to the
building water supply. The storage area for cleaning and pool products has direct access to fresh
air ventilation.
(2.5.3) Chemical Storage
All chemicals for cleaning products are portion-controlled products, or are stored and mixed
using portion-control dispensing systems.
(2.5.4) Integrated Pest Management
The property uses Integrated Pest Management techniques, or insecticides, fertilizers and biocides
that are natural or Certified Organic.

62

APPENDIX
GS-33 APPENDIX 3 Examples Of Recyclable Materials (Informative)












Aluminum
Plastic
Cardboard
Paperboard
Print and copy paper
Steel
Glass
Fluorescent light bulbs
Newspaper
Mixed paper
Batteries
Packaging
Inkjet and toner cartridges

63

APPENDIX
GS-33 APPENDIX 4 Examples Of Energy-Efficient Appliances (Informative)
For informational purposes. The following definitions are adopted from the ENERGY STAR website1.
Dishwashing Machine: An appliance that cleans and sanitizes cooking and food-service items by
applying sprays of detergent solution and a sanitizing final rinse. Dishwashers must meet ENERGY
STAR requirements, or equivalent, in order to be considered
energy- and water-efficient.
Commercial Deep-Fat Fryer: An appliance or cooking vessel that immerses food completely
in hot oil. The oil is heated by an immersed electric element or band-wrapped vessel (electric
fryers), or by gas burners (gas fryers). Fryers must meet ENERGY STAR, PG&E* or CEE** requirements,
or equivalent, in order to be considered energy-efficient.
Griddles:
Single-Sided Commercial Griddle: A commercial appliance that cooks food in oil or its own
juices by direct contact with a single thermostatically-controlled plate. Griddles can be flat or
grooved.
Double-Sided Commercial Griddle: A commercial appliance that cooks food in oil or its
own juices by direct contact with two hot thermostatically-controlled surfaces. Double-sided
griddles have hinged upper-griddle plates (platens) that swing down over the food, thereby
cooking the food from both sides at once.
Fry-Top Range: A multi-purpose appliance used for surface cooking by direct contact with
a heated plate, and may also function as a device for roasting, broiling, grilling or any
combination of these methods. A fry-top range may be mounted above an oven, shelving or
a refrigerated base.
Griddles must meet PG&Es specifications, ENERGY STAR, or equivalent, in order to be considered
energy-efficient.
Commercial Hot Food Holding Cabinet: An appliance that holds hot food, cooked in a separate
appliance, at a specified temperature. Hot Food Holding Cabinets must be listed with ENERGY
STAR, PG&E, CEE, or equivalent, in order to be considered energy-efficient.
Ice Machine: An appliance that makes and harvests ice. Ice machines consist of a condensing
section and an ice-making section, and may also store or dispense ice. Ice machines must meet
ENERGY STAR guidelines, or equivalent, in order to be considered energy-efficient.
SolidDoor Refrigeration:
Commercial Refrigerator: A cabinet that stores food or other perishable items at
temperatures between 32 and 40 degrees F.
Commercial Freezer: A cabinet that stores food or other perishable items at temperatures
below 0 degrees F.
Commercial Refrigerator-Freezer: A cabinet that stores food or other perishable items, and
has at least one compartment at temperatures between 32 and 40 degrees F, and at least
one at temperatures below 0 degrees F.
Commercial Ice Cream Freezer: A cabinet that stores food or other perishable items at
temperatures below 5 degrees F.

http://www.energystar.gov/

64

APPENDIX
GS-33 APPENDIX 4 Examples Of Energy-Efficient Appliances (Informative)
Self-contained Refrigeration Cabinet: A refrigerator, freezer, or refrigerator-freezer which has
the condensing unit built into the cabinet.
Must meet ENERGY STAR guidelines or be listed with PG&E or CEE to be considered energy
efficient, or equivalent.
Steam Cooker (Compartment Steamer): An appliance cooks food using steam as a heat source.
Steam cookers may be mounted on countertops, walls, stands, pedestals or cabinet-style bases.
Steam cookers must meet ENERGY STAR requirements, or equivalent, in order to be considered
energy-efficient.
Commercial Oven: An appliance that heats, roasts, or bakes food by conduction, convection,
radiation, or electromagnetic energy. Ovens must meet PG&Es specifications, ENERGY STAR
requirements, or equivalent, in order to be considered energy-efficient.
*PG&E Pacific Gas and Electric Company
**CEE Consortium for Energy Efficiency

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APPENDIX
GS-33 APPENDIX 5 Examples Of Energy-Efficient Lights (Informative)
For informational purposes. The following definitions are adopted from PHOTON-L
and Efficiency Maine .
Note: Halogen lighting is not considered energy-efficient.
Compact Fluorescent Light Bulb (CFL): A compact fluorescent light bulb is compressed into the
size of a standard incandescent light bulb. CFLs use 20%35% of the energy used by incandescent
lamps to provide the same amount of illumination and last 10 times longer. Light is produced in a
CFL tube by an electric current conducted through mercury and inert gases. Fluorescent lamps
require a ballast to regulate operating current and provide a high start-up voltage; the ballast is
integrated into the base of CFLs so that they can be installed in a standard light socket. Special
ballasts are needed to allow dimming of fluorescent lamps. Examples of energy-efficient CFLs are
listed by ENERGY STAR and Green Seal.
Cold Cathode: A tubular light that works by passing an electrical current through a gas or vapor.
Cold cathode lights can come in many sizes and colors. They do not get hot and last longer
than other lighting fixtures, at about 50,000 hours. Unlike incandescent bulbs, their longevity is not
shortened by turning them off and on.
Light-emitting diodes (LEDs): A semi-conducting device that can produce a wide variety of colors
of light, using about 20% of the energy than an incandescent bulb, and generating much less
heat. These lights can be used for general illumination and for providing colored light. Examples of
energy-efficient LEDs are listed by ENERGY STAR.
Fluorescent Light Fixture (Luminaire): A complete lighting unit consisting of lamps and ballasting,
together with the parts designed to distribute the light, position and protect the lamps, and
connect the lamps to the power supply.
Standard (First Generation) T8 Lamps: T8 lamps have replaced T12s as the standard fluorescent
lamp for commercial and industrial lighting. These 1 diameter lamps offer higher efficacy, better
lumen maintenance, and truer color rendering. CEE provides guidance on energy-efficient
versions of T8.
High Performance T8 Systems: Lamp and ballast systems that offer higher efficacy levels, longer
lamp life, and longer warranties than standard T8 systems, are available at variety of wattages,
and can provide dramatic savings.
T5 Systems: T5 fluorescent lamps, at 5/8 in diameter, are smaller than T12 and T8 lamps, and are
not designed to replace them since they come in metric lengths. T5 systems are no more efficient
than standard T8 systems and are less efficient than High Performance T8 systems. However, T5
lamps are very effectively used in special fixtures that shape light to deliver it greater distances, or
to spread light across a surface.

http://www.photon-l.com/technology/led-basics/glossary-of-led-terms.html

http://www.efficiencymaine.com/docs/LinearFluorescentLighting.pdf

66

APPENDIX
GS-33 APPENDIX 6 - Templates
1.1

Property Specific Information_Bronze-Silver-Gold

1.2

Environmental Regulations Statement_Bronze-Silver-Gold

2.1.1

Recycling Process_Bronze-Silver-Gold

2.1.1.3

Recycling Totals_Bronze-Silver-Gold

2.1.2

Composting Program_Silver-Gold

2.1.3

Refillable Amenities_Silver-Gold

2.1.6

Food Service Items_Bronze-Silver-Gold

2.2.1

Energy-Consuming Devices_Bronze-Silver-Gold

2.2.2

Indoor Lighting_Bronze-Silver-Gold

2.2.4

Climate and Lighting Control_Silver-Gold

2.3.1

Water-Efficient Fixtures_Bronze-Silver-Gold

2.3.2

Landscaping and Irrigation_Bronze-Silver-Gold

2.4.1

Minimization of Hazardous Substances_Silver-Gold

2.4.2

Storage of Cleaning and Pool Products_Bronze-Silver-Gold

2.4.3

Chemical Storage_Silver-Gold

2.5.2

Printing Paper Products_Bronze-Silver-Gold

2.5.2

Sanitary Paper Products_Bronze-Silver-Gold

2.5.3

Cleaning, Laundry, And Dish Products_Bronze

2.5.3

Cleaning, Laundry, And Dish Products_Silver-Gold

2.5.4

Paints_Silver-Gold

2.5.5

Durable Goods_Bronze-Silver-Gold

2.5.6

Reusable Packaging and Shipping Pallets_Bronze-Silver-Gold

2.5.7

Environmentally Responsible Suppliers_Silver-Gold

3.0

Certification and Labeling Requirements_Bronze-Silver-Gold

67

68

Other property-specific information

Number of staff

Type(s) of guest rooms/number of each type

Number of guest rooms

Number of floors

Property size (square feet)

Year of most recent renovation (if any)

Year of property construction

GS-33 Hotels and Lodging Properties

1.1 Property-Specific Information (Bronze/Silver/Gold)

Template 1.2: Environmental Regulations Statement (Bronze/Silver/


Gold)

GS-33 Hotels and Lodging Properties

Copy the text below and place it on your company letterhead. Replace text in brackets,
apply signature and date.

To: Green Seal, Inc.


1001 Connecticut Ave NW, Suite 827
Washington DC 20036

Dear Project Manager

This is a letter to verify and inform you that [Name of Hotel/Lodging Property] has not violated any applicable environmental regulations in the past six months.

Sincerely,

[General Manager Signature]

[Date]

69

70

Type of material being recycled

How is it collected on the


property?
How is it stored?

How is it recycled?

Template 2.1.1: Recycling Process (Bronze/Silver/Gold) GS-33 Hotels and Lodging Properties

71

Type of material being recycled


(please indicate quarterly or monthly)

Total Amount

Date

Template 2.1.1.3: Recycling Totals (Bronze/Silver/Gold) G-33 Hotels and Lodging Properties

72

How is it collected on the


property?
How is it stored?

How is it hauled away?

GS-33 Hotels and Lodging Properties

If composting is not used, provide evidence of cost-justification or use of other food reduction program such as food compactor/pulper
or food digester.

Type of material being


composted

Template 2.1.2: Composting Program (Silver/Gold)

73

Refillable dispens- If not refillable, volume (size) of amenity and type of


ers (Y/N)?
container, if applicable (use SPI code for plastics)

Attach documentation that used amenities are donated to local charity or recycling, including receipt or letter from charity.

List amenities provided

Recycled or Donated (Y/N)?

GS-33 Hotels and Lodging Properties

AVERAGE GUESTS LENGTH OF STAY:__________________________ Nights

Template 2.1.3: Refillable Amenities (Silver/Gold)

74

Disposable item(s)

Could this item be replaced with a


reusable option? If no, why not?

Plastic or paper cups may be permitted in guest room bathrooms due to the risk of breakage.

Area where disposable items are in


use (meeting rooms, back of house,
guest rooms, common areas, coffee
stations, etc.)

Template 2.1.6: Food Service Items (Bronze/Silver/Gold) GS-33 Hotels and Lodging Properties

75

(guest room equipment, office equipment , HVAC systems and kitchen and
laundry equipment where applicable)

List Equipment

GS-33 Hotels and Lodging Properties

Energy efficient (Y/N)?

Template 2.2.1: Energy-Consuming Devices (Bronze/Silver/Gold)

Reason energy efficient (i.e. Energy


Star, etc.)

76

Lighting location
(guest room, hallways,
lobby, back of house,
Type of lighting in area
etc.), including historic (CFL, LED, halogen, etc.)
or specialty lighting
fixtures
Energy Efficient (Y/N)?

Template 2.2.2: Indoor Lighting (Bronze/Silver/Gold)

Replacement schedule for nonenergy efficient lighting

Target date / initial &


date when completed

GS-33 Hotels and Lodging Properties

77

Location of timers and/or sensors on property

GS-33 Hotels and Lodging Properties

Template 2.2.4: Climate and Lighting Control (Silver/Gold)

Type of device

78

Location

If not, list flow rate

WaterSense labeled?

Attach documentation of water conserving fixtures such as product data sheets, as necessary.

List of fixtures (faucets/aerators, showerheads, toilets)

GS-33 Hotels and Lodging Properties

Template 2.3.1: Water-Efficient Fixtures (Bronze/Silver/Gold)

If fixture does not meet Green


Seal requirements, date of
future implementation

Type of new plants/trees

Tolerant of climate, soils and


natural water availability?

Watering Schedule

Template 2.3.2: Landscaping and Irrigation (Bronze/Silver/Gold)


GS-33 Hotels and Lodging Properties

79

Water-saving procedure being


implemented

80

Hazardous substance
Use on property

Discontinued (Y/N)?

(if necessary)

Replacement product

Template 2.4.1: Minimization of Hazardous Substances (Silver/Gold)


GS-33 Hotels and Lodging Properties

81

Is there access to water (Y/N)?

Is there access to
Are the drains plumbed adequate ventilationfor disposal of liquid
(fresh air, filtered, door
waste (Y/N)?
opens to open area,
etc. (Y/N)?

Attach documentation including product MSDS, data sheets or attestation from supplier, if applicable.

Location of chemical
storage areas

Is there adequate and


secure storage space
(Y/N)?

Template 2.4.2: Storage of Cleaning and Pool Products (Bronze/Silver/Gold)


GS-33 Hotels and Lodging Properties

82

Location

Use on the property

Attach documentation including product MSDS, data sheets or attestation from supplier, if applicable.

List products for cleaning,


dishwashing, laundry, and
pool maintenance stored on
the property

GS-33 Hotels and Lodging Properties

Template 2.4.3: Chemical Storage (Silver/Gold)

Spill containment measures


in place

83

Coated or
non-coated

Postconsumer content
(%)

Environmentally
Preferable (Y/N?) If
yes, name certifying
organization

Attach documentation of environmentally preferable product or post-consumer content such as product data sheets, brochure

List printing and writing papers used on the property


(type of paper [envelope, copy, etc.] and
company or Brand name)

GS-33 Hotels and Lodging Properties

Template 2.5.2: Printing Paper Products (Bronze/Silver/Gold)

84

Postconsumer content
(%)

If yes, name certifying


organization

Environmentally
Preferable (Y/N?)

GS-33 Hotels and Lodging

Attach documentation of environmentally preferable product or post-consumer content such as product data sheets, brochures.

List sanitary paper products used on the property (toilet tissue, facial tissue, napkins, paper towels) including company
or Brand name

2.5.2 Sanitary Paper Products (Bronze/Silver/Gold)


Properties

85

If yes, list
certification

Environmentally
preferable (Y/N)?
Biodegradable
(Y/N)?

Automatic dishwashing detergent


contains nitrilotriacetic acid (Y/N)?

Chlorine bleach?

(general purpose
cleaners only)

% VOC by weight?

Attach documentation including product MSDS, data sheets or attestation from supplier, if applicable.

If disinfecting restroom cleaners are used, they may be exempted from the biodegradable requirement if the property can demonstrate that there is no
practicable biodegradable alternative.

List full name and


manufacturer of
dish and laundry
detergents, and
cleaning products

Template 2.5.3: Cleaning, Laundry and Dish Products (Silver/Gold)


GS-33 Hotels and Lodging Properties

86

Biodegradable
(Y/N)?

Contains phosphate (Y/N)?

Nontoxic (HMIS
code)?

Environmentally
Concentrated (dilu- Preferable (Y/N)? If
tion rate)?
yes, name certifying organization.

Attach documentation including product MSDS, data sheets or attestation from supplier, if applicable

If disinfecting restroom cleaners are used, they may be exempted from the biodegradable requirement if the property can demonstrate that there is no
practicable biodegradable alternative.

List full name and


manufacturer of
laundry detergent
and cleaning products

Template 2.5.3: Cleaning, Laundry and Dish Products (Bronze)


GS-33 Hotels and Lodging Properties

87

Brand/Product Name

Sheen (Flat, Eggshell,


etc.)

Interior or Exterior

Coating VOC (g/L)

GS-33 Hotels and Lodging Properties

If limited-use architectural paints are used for historic areas or high-abuse areas, provide documentation of specific product and use on the property.

If paints are discontinued, provide evidence that non-compliant paint has been property disposed such as receipt from hazardous waste collection,
take-back from supplier or receipt from donation to community center.

Attach evidence that future purchasing of paints will evaluate for VOC and prohibited ingredients.

Exceptions may be made for limited-use architectural paints used in high-wear or historic areas if compliant options are not available.

Paint company name

Template 2.5.4: Paints (Silver/Gold)

88

GS-33 Hotels and Lodging Properties

Durable goods on property

Template 2.5.5: Durable Goods (Bronze/Silver/Gold)

Can these goods be reused, refinished or re-upholstered?

89

List of preferred vendors/suppliers who provide and take


back reusable packaging and shipping pallets.

Description of procedures for returning packaging and


shipping pallets

Template 2.5.6: Reusable Packaging and Shipping Pallets (Bronze/Silver/Gold)


GS-33 Hotels and Lodging Properties

90

List environmentally responsible service suppliers


What service do they offer?

Why are they considered environmentally responsible?

Template 2.5.7: Environmentally Responsible Suppliers (Silver/Gold)


GS-33 Hotels and Lodging Properties

Template 3.0: Certification and Labeling Requirements (Bronze/Silver/Gold)


GS-55 Hotels and Lodging Properties
Copy the text below and place it on your company letterhead. Replace text in brackets, apply signature and
date.

This letter attests that [Name of Hotel/Lodging Property] shall abide by the Rules Regarding the Use of the
Green Seal Corporate Mark outlined in the Green Seal Graphics Standards Manual, which includes but is not
limited to the following:
Hotels/Lodging Properties that have received certification from Green Seal are issued a written license to use the
Certification Mark as part of product literature and marketing materials directly related to the certified product,
service or company. Any use of the Mark requires approval by Green Seal.
The Green Seal Certification Mark shall not be used in conjunction with any modifying terms, phrases, or graphic
images that might mislead consumers as to the extent or nature of the certification.
Whenever the certification mark appears, a description of the basis for the certification must also appear. The
description shall be in a location, style, and typeface that are easily readable by the consumer. Unless otherwise
approved in writing by Green Seal, the description shall read as follows:
(Name of Property) meets Green Seal standard GS-33 based on waste minimization, water and energy
efficiency, hazardous substance handling, and an environmental purchasing policy. GreenSeal.org

Sincerely,

[Signature and Date Here]

91