BEHAVIORAL

BASED SAFETY
LEADERSHIP
& ROOT CAUSE
ANALYSIS

Best-selling Behavioral Safety workshop

in the GCC Region

06 - 10 MARCH 2016
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES

SAFETY
SERIES

COURSE OVERVIEW
IMPROVE YOUR BBS PROCESS TO REALIZE ZERO INJURIES !

YOUR INTERNATIONAL
COURSE FACILITATOR

Behavioral Based Safety Leadership & Root Cause Analysis is a comprehensive

training workshop that looks at key safety strategies & methods in achieving zero
injury in industry.

Dr. Daniel J. Moran

This results-oriented workshop is based on the premise that people learn by

doing. It consists of eight modules that have specific exercises to ensure learning
and practice of key skills. At the end of this workshop, all participants will have
developed a specific, step-by-step action plan for enhancing safety in their
organization.

Senior Vice-President
QualitySafetyEdge

BENEFITS OF ATTENDING
Course participants will be able to :
Create a safety culture of involvement and participation
Maximise productivity by reducing Loss Time Incidents
Integrate behavioral based safety (BBS) as a profitable long-term business
strategy
Improve compliance and effectively managing the risks
Structure effective reward and recognition programmes to improve safety
performance
Engage your multi-cultural workforce to harness the culture of safety

Identify risks and work practices critical to addressing those risks

Measure and track those work practices
Encourage conversations around those critical work practices
Identify improvement targets and creates action plans
Include an effective Process Safety Leadership
Develop a Team that involves representative engineers, management,
operators, and maintenance

Latest TESTIMONIALS
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- Ed Bahr, Safety Director, Boise Inc., Alabama Operations

Ph.D, BCBA-D

Dr. Moran has been applying the behavioral sciences to

improve the work settings & environments for individuals
for over 20 years. He began his career as an electrician and
commercial roofer, and was promoted to several leadership
positions in service delivery organizations.
Dr. Moran was also a university professor for 10 years
before embarking on a career aimed to improve quality,
performance, and safety in major companies. His first
safety consulting endeavor was given the Psychologically
Healthy Workplace Award by the American Psychological
Association. He has installed successful BBS processes in
many industrial settings, including companies that have
high turnover rates due to migrating workers. Dr. Moran
has established safety processes in paper mills, oil fields,
manufacturing plants, power plants, and hospitals.
Daniel has published several books and articles about
changing behavior. He has given keynote addresses and
invited presentations to the OSHA Oil & Gas Conference,
the Behavior Safety Now conference, and the American
Society of Safety Engineers Leadership Conference.
Dr. Moran not only trains frontline workers, but also
performs executive coaching for CEOs and supervisors. He
has held numerous elected positions in the field of
behavioral science. In addition, he has appeared on-screen
talent for several television shows on the Discovery
Channel, Animal Planet, The Learning Channel, and the
Oprah Winfrey Network.
Professional Qualifications:
Ph.D. Psychology, Hofstra University
Board Certified Behavior Analyst
Licensed Clinical Psychologist
Member of American Society of Safety Engineers (ASSE)
Member of Organizational Behavior Management
Network

Dr. D.J. Moran has clearly distinguished himself in the field of safety.
Workers, managers, and leadership can all benefit through the
practical application of Dr. Morans safety training.
- Deb Smith, Director of Quality and Training, The Horton Group

Tel: +6016 3326 360

Fax: +603 9205 7788

kris@360bsigroup.com

COURSE
CONTENT
DAY1
Safety Basics
Participants learn basic information about safety, including problems
with traditional safety programs:
- Why traditional programs fail
- Why workers don't like traditional audits
- Why traditional safety award programs don't work
- What current research suggest about the design of a behavior based
safety process
Morning exercise: Review the elements of their current safety efforts

The Safety Assessment

Participants will learn:
- What to look for in assessing safety improvement efforts
- What barriers need to be addressed to ensure a successful
behavior-based safety process implementation
- How to build management support for new improvement efforts
- How to create an implementation structure that ensures a successful
improvement effort
Mid afternoon exercise: Complete and discuss readiness assessment

WHY
THIS EVENT
The aim of this interactive workshop is to provide
you with new skills critical to the management of
safety and other business activities such as
quality and productivity.
After attending this workshop, you will leave
fully armed with the knowledge needed to
introduce behavioral safety into your
organization.
The combination of interactive presentations,
hands-on exercises and open discussion groups
along with real case studies, ensures you will
obtain maximum value from attending.

Creating a Behavior Based Safety Culture

Employees often have the perception that "all management cares about
are the numbers" or that "this program is just one more piece of paper."
Participants learn:
- How to create a culture that supports concern for fellow employees
- How to establish a foundation of values to support the integrity of a
behavioral process
- How to identify and describe specific behaviors
Final afternoon exercise: Pinpoint practices consistent with values

The workshop will focus on the prevention of

workplace injuries by focusing on people's safety
related behaviors.

The management approach presented in the

workshop has proven to be extremely effective
at reducing injury rates, and other serious
consequences such as property damage,
business interruptions, environmental releases,
regulatory agency violations, etc.

Case studies will include the successful

DAY2
Creating the Observation Process
Based on research on behavioral safety, a safety observation process is
the basic foundation for an effective process. In this module, participants
learn:
- How to identify and describe safe behaviors
- How to involve all employees in designing safety checklists
- What options are available for the design of behavioral checklists
- How to create an observation process
- What are the different types of behavioral observation processes and
when are they appropriate

application of effective behavioral techniques in

Offshore Oil & Gas, Petrochemicals and
Manufacturing.

Lessons learned from other work places within

the Construction, Paper, Steel, Food,
Agrochemical and chemical industries will also
be explored throughout the course.

Results achieved include Zero Lost Time

Accident Rates within 12-18 months, and
improved bottom line profits.

Morning exercise: Design of a mock observation checklist and process

appropriate to their organization

Conducting Safety Observations

Conducting observations effectively requires that observers be able to
have an effective conversation about what they observed. In this module,
participants learn:
- How to conduct safety observations
- How to have an effective conversation that supports safe practices
- How to have a conversation that corrects at-risk behaviors
- What are the best strategies for overcoming resistance to BBS
Afternoon exercise: Conduct an observation and lead a safety
conversation based on video work samples provided by the instructor

COURSE
CONTENT
DAY3
Developing Action Plans
Observation data must be used to improve safety and the observation
process. Participants learn:
- How to use data in the safety process
- How to address the most common problems in behavioral safety
processes
- How to design and coordinate support programs
- What kinds of programs other companies have tried
Morning exercise: Develop an action plan based on simulated
observation data

Safety Leadership
In this module, participants learn:
- How to involve upper management
- The things exemplary safety leaders do that ineffective leaders do not
- How to define the role of management in maintaining the safety process
- How to get management started supporting BBS
- How to prepare managers and supervisors to respond correctly when
confronted with real-time safety issues
Afternoon exercise: Practice appropriate responding to employees at
critical times.

Building Accountability for Safety Leadership

In this module, participants learn:
- The one most important thing that effective leaders must do
- How to create behavioral alignment to ensure that each level of
leadership is supportive of and focused on safety
- The importance of having a leadership safety agenda at each level of
your organization

WHO
SHOULD ATTEND
Vice Presidents, Directors, General Managers
Safety Managers, Supervisors and Engineers
HSE Professionals and Safety Auditors
Site/Plant/Factory/Operations Managers
Maintenance Engineers and Managers
Facilities Management & Training Managers

Preventing process accidents

requires vigilance. The passing of
time without a process accident
is not necessarily an indication
that all is well and may contribute
to a dangerous and growing sense
of complacency.
- The B.P. U.S. Refineries Independent
Safety Review Panel, January 2007

Final exercises:
1. Develop a preliminary list of leadership practices appropriate for each
level of the organization
2. Develop a preliminary accountability plan for critical leadership
practices
3. Develop an action plan for starting the implementation of BBS.

I have heard Dr. D.J. Moran speak several times in the last year. I believe
he is on the cutting edge of changing the way we work to increase worker
safe behaviors. His success in impacting behavior outside of industrial
safety has direct application in the field of worker safety. I predict that in
15-20 years, we will be discussing Dr. Moran's work as a step change in
improving behavior-based safety.
- Ron Truelove, EHS Manager for an Oil and Gas Company

COURSE SCHEDULE
8.00
8.30
10.30 - 11.00
12.30 - 13.30
15.00 - 15.30
16.30

Registration & Coffee/Tea

Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day

COURSE
CONTENT
DAY4
What is Root Cause Analysis?
Participants learn basic information about the definition and importance
of a Root Cause Analysis:
- Perspectives on Root Cause Analysis
- Uses of Root Cause Analysis in Safety, Quality, & Operations
- Understanding the scope & potential limitations of RCA
- Mental Models System vs. Linear Thinking
* The interaction between Goals, Environment, Technology, Task,
Human Factors & Social Structure
* Organizational culture and Root Cause
* Safety Management System and Root Cause

Root Cause Analysis Tools

Participants will learn to implement:
- Flow charts
- The Five Whys
- Fishbone Diagrams
- Job Hazard Analysis
- Failure Mode and Effects Analysis
- Power Analysis

Identifying Problems and Issues

Oftentimes, members of an organization want to reduce quality and
safety problems, but do not know how to define what the problems are.
Participants learn:
- Problem Statements What is a problem?
- High Risk and Hazards - Prioritizing
- Human error potential Latent vs. Active errors
- Pre-loss vs. post-loss issues

Case Studies

WHAT IS ROOT CAUSE ANALYSIS?

Root Cause Analysis (RCA) is a methodology for
finding and correcting the most important
reasons for performance problems. It is different
from troubleshooting and problem-solving as
these disciplines typically seek solutions to
specific difficulties, whereas RCA is directed at
underlying issues.
Root Cause Analysis (RCA) is designed to provide
the participant with the knowledge, skills and
tools to begin the process of root cause
assessment using selection methods and tools to
complete an exploration of factors contributing
to an incident.
Loss-producing events may have multiple causes
and require a comprehensive approach to
finding ways to break the chain of causation.
Participants will gain the ability to use RCA tools
to identify potential problems and issues,
complete an analysis, and effectively
communicate results and recommendations for
action planning.

DAY5
Data Gathering
Root cause analysis requires evidence and empirical support. In this
module, participants learn:
- How to utilize:
* Reports, inspections, & maintenance logs
* Quality & regulatory reports
- How to conduct interviews
- How to collect loss, injury, and damage data

Analyzing Data
The value of data analysis depends on the organizations question. In this
module, participants learn not only how to create, but to capitalize on:
- Pareto Diagrams
- Trend Charts
- Process Flow Charts

Managing the Process

Root Cause Analysis is not just a rear-view mirror approach for
documentation, but rather a vital procedure for ensuring safety is
improved in an organization. In this module, participants learn:
- Report writing and recommendation development
- How to assure implementation of recommendations
- How to assess unintended consequences

Case Studies

BENEFITS OF RCA:
Course participants will be able to :
Develop and implement a structured
incident investigations program
Initiate and conduct an investigation
Apply causal factor and root cause analysis
for investigating process and non-process
incidents
Develop appropriate recommendations to
address root causes at various levels to
avoid future incidents
Learn how to structure reports
Practise your new skills via actual industry
examples and workshops

BEHAVIORAL
BASED SAFETY
LEADERSHIP
&
ROOT CAUSE
ANALYSIS

REGISTRATION FORM
Fax: +603 9205 7788
Tel: +603 9205 7772
Mobile: +6016 3326 360

06 - 10 MARCH 2016
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES

Email: kris@360bsigroup.com

DELEGATES
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IN-HOUSE TRAINING
360 BSI is passionate about providing strategic safety
programs and high potential training solutions across the
region to build personal competencies and organizational
capability.

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You will receive practical training from a professionally

qualified educator with over twenty years of teaching and
training experience.
Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.

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OTHER RELATED PUBLIC COURSES

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Safety & Risk Management

Emergency Response Management
Visible Safety Leadership
Field Incident Command
Fire Prevention and Hazard Analysis
Serious Incident Prevention
Hazard Identification, Risk Assessment and Risk Control

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Hotel Contact Details:

For Room Reservation, contact for 360 BSI corporate rates.
Telephone: 00971 4 2057105 Fax: 00971 4 2234698
E-mail: reservations.dxbza@radissonblu.com
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai, UAE

AUTHORIZATION

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Cancellations/Substitutions

Organization :

Substitutions are welcome at any time. Please notify us at

least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.

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FEES

Date:

Thank you for your registration!

PAYMENT DETAILS

(please tick as appropriate)

* REGISTER 3 DELEGATES
AND GET 15% DISCOUNT

DUBAI, UAE

BBS WORKSHOP
USD 2,995

06 - 08 MAR 2016

RCA WORKSHOP
USD 1,995

09 - 10 MAR 2016

BOTH WORKSHOPS
USD 4,295

06 - 10 MAR 2016

The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

Registrations close ONE (1) week before the training dates.

The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual

Payment is required within 5 days upon receipt of

the invoice.
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001

All payments must be received prior to the event date

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

360 BSI Training Calendar 2016

Event Code
KK-TE-DOH-46

Type
General

COURSE TITLE
Effective Technical Report Writing

DATE - 2016
13 - 14 Dec 2015

VENUE
Doha

KK-TE-KL-41
KK-TE-JAK-42
KK-TE-DOH-47

General
General
General

Effective Technical Report Writing

Effective Technical Report Writing
Effective Technical Report Writing

13 - 14 Jan 2016
18 - 19 Jan 2016
21 - 22 Feb 2016

Kuala Lumpur
Jakarta
Doha

SV-IT-KL-22

IT

Business Continuity & Disaster Recovery Planning

23 - 25 Feb 2016

Kuala Lumpur

SV-IT-DUB-21

IT

IT Information Security Management Principles

28 Feb - 02 Mar 2016 Dubai

KK-MN-DUB-129

IT

SV-SS-DUB-102
SV-SS-DUB-103

Safety
Safety

KK-MN-KL-117/118

General

KK-MN-KL-119/120
KK-MN-DUB-121/122
KK-MN-DUB-123/124
KK-MN-SIN-130
KK-MN-DUB-131

Document & Information Management, Security,

Retention & Archiving
BBS: Safety & Leadership
Root Cause Analysis

06 - 09 Mar 2016

Dubai

06 - 08 Mar 2016
09 - 10 Mar 2016

Dubai
Dubai

Negotiating Sales Success & Customer Loyalty

07 - 10 March 2016

Kuala Lumpur

General

Effective Communication, Presentation Skills &

Report Writing

07 - 10 March 2016

Kuala Lumpur

General

Negotiating Sales Success & Customer Loyalty

13 - 16 March 2016

Dubai

13 - 16 March 2016

Dubai

04 - 07 Apr 2016

Singapore

10 - 12 Apr 2016

Dubai

Fraud Control & The COSO 2013 Framework: Improving

Internal Controls and Organizational Effectiveness

To be confirmed 2016

Kuala Lumpur

Effective Communication, Presentation Skills &

Report Writing
Document & Information Management, Security,
IT
Retention & Archiving
Management Green Supply Chain Management
General

SV-FI-KL-11/12

Finance

SV-MN-DUB-131

HR

Effective Performance Management

To be confirmed 2016

Dubai

SV-MN-DUB-132

HR

Preventing Workplace Bullying

To be confirmed 2016

Dubai

SV-FI-DUB-9/10

Finance

Fraud Control & The COSO 2013 Framework: Improving

Internal Controls and Organizational Effectiveness

To be confirmed 2016

Dubai

Project Management for IT Professionals (23 PDUs)

To be confirmed 2016

Dubai

Visible Safety Leadership

To be confirmed 2016
Quality, Behavior & the Bottom Line: The Human Side of
To be confirmed 2016
Quality Improvement
IT Governance: Governance & Management of
To be confirmed 2016
Enterprise IT

Dubai

SV-IT-DUB-19

IT

SV-SS-DUB-96

Safety

SV-SS-DUB-97

Safety

SV-IT-DUB-20

IT

Dubai
Dubai

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Contact Kris at kris@360bsi.com to register or for further details. Tel: +60 16 3326 360

Dubai
Kuala Lumpur
Dubai
Dubai
Dubai
Dubai
Dubai
Dubai