Escolar Documentos
Profissional Documentos
Cultura Documentos
1. Amr
El-Sharkawy
2. Ahmed
ElFar
3. Hossam
Saber
4. Salem
Abdellatif
5.
Tarek
Fahd
S E C T I O N D E S C R I P T I O N P A G E
**
EXTRA
WORK
2
I I -‐ I N T R O D U C T I O N
The
Coca
-
Cola
Company
History
The
prototype
Coca
Cola
recipe
was
formulated
at
the
Eagle
Drug
and
Chemical
Company,
a
drugstore
in
Columbus,
Georgia
by
John
Pemberton,
originally
as
a
coca
wine
called
Pemberton's
French
Wine
Cocoa.
He
may
have
been
inspired
by
the
formidable
success
of
Vin
Mariani,
a
European
coca
wine.
In
1886,
when
Atlanta
and
Fulton
County
passed
prohibition
legislation,
Pemberton
responded
by
developing
Coca
Cola,
essentially
a
non-‐alcoholic
version
of
French
Wine
Cola.
The
first
sales
were
at
Jacob's
Pharmacy
in
Atlanta,
Georgia,
on
May
8,
1886.
It
was
initially
sold
as
a
patent
medicine
for
five
cents
a
glass
at
soda
fountains,
which
were
popular
in
the
United
States
at
the
time
due
to
the
belief
that
carbonated
water
was
good
for
the
health
Pemberton
claimed
Coca
Cola
cured
many
diseases,
including
morphine
addiction,
dyspepsia,
neurasthenia,
headache,
and
impotence.
Pemberton
ran
the
first
advertisement
for
the
beverage
on
May
29
of
the
same
year
in
the
Atlanta
Journal.
By
1888,
three
versions
of
Coca
Cola
—
sold
by
three
separate
businesses
—
were
on
the
market.
Asa
Griggs
Candler
acquired
a
stake
in
Pemberton's
company
in
1887
and
incorporated
it
as
the
Coca
Cola
Company
in
1888.The
same
year,
while
suffering
from
an
ongoing
addiction
to
morphine,
Pemberton
sold
the
rights
a
second
time
to
four
more
businessmen:
J.C.
Mayfield,
A.O.
Murphey,
C.O.
Mullahy
and
E.H.
Bloodworth.
Meanwhile,
Pemberton's
alcoholic
son
Charley
Pemberton
began
selling
his
own
version
of
the
product.
John
Pemberton
declared
that
the
name
"Coca
Cola
"
belonged
to
Charley,
but
the
other
two
manufacturers
could
continue
to
use
the
formula.
So,
in
the
summer
of
1888,
Candler
sold
his
beverage
under
the
names
Yum
Yum
and
Koke.
After
both
failed
to
catch
on,
Candler
set
out
to
establish
a
legal
claim
to
Coca
Cola
in
late
1888,
in
order
to
force
his
two
competitors
out
of
the
business.
Candler
purchased
exclusive
rights
to
the
formula
from
John
Pemberton,
Margaret
Dozier
and
Woolfolk
Walker.
However,
in
3
1914,
Dozier
came
forward
to
claim
her
signature
on
the
bill
of
sale
had
been
forged,
and
subsequent
analysis
has
indicated
John
Pemberton's
signature
was
most
likely
a
forgery
as
well.
New
Coke
On
April
23,
1985,
Coca
Cola,
amid
much
publicity,
attempted
to
change
the
formula
of
the
drink
with
"New
Coke".
21st
Century
Launch
a
Diet
Coke
product
sweetened
with
the
artificial
sweetener
sucralose
("Splenda"),
the
same
sweetener
currently
used
in
Pepsi
One
March
21,
2005,
it
announced
another
diet
product,
Coca
Cola
sweetened
partly
with
a
blend
of
aspartame
and
acesulfame
potassium.
In
2007,
Coca
Cola
began
to
sell
a
new
"healthy
soda":
Diet
Coke
with
vitamins
B6,
B12,
magnesium,
niacin,
and
zinc,
marketed
as
"Diet
Coke
Plus."
4
1 -‐
S T R A T E G Y
F O R M U L A T I O N
**
EXTRA
WORK
5
1. Customers
YES
2. Products
Services
YES
3. Markets
YES
4. Concern
for
Survival,
Growth,
Profitability
YES
5. Technology
YES
6. Philosophy
YES
7. Self-‐Concept
YES
8. Concern
for
Public
Image
YES
9. Concern
for
Employees
YES
6
1 . 2 –
C P M ,
E F E
A N D
I F E
M A T R I X E S
CPM
Competitive
profile
matrix
is
an
essential
strategic
management
tool
to
compare
the
firm
with
the
major
players
of
the
industry.
Competitive
profile
matrix
shows
the
clear
picture
to
the
firm
about
their
strong
points
and
weak
points
relative
to
their
competitors.
7
1.2
.2-‐
EFE
MATRIXES
External
Factor
Evaluation
(EFE)
matrix
method
is
a
strategic-‐management
tool
often
used
for
assessment
of
an
actual
business
conditions.
It
is
a
good
tool
to
visualize
and
prioritize
the
opportunities
and
threats
that
a
business
is
facing.
External
factors
assessed
in
the
EFE
matrix
are
the
ones
that
are
subjected
to
the
will
of
social,
economic,
political,
legal,
and
other
external
forces.
A- Opportunities:
1-‐
In
2008,
bottled
water
was
the
second
largest
selling
0.06
4
0.24
drink
in
the
U.S.
market
4-‐
Today's
24/7
life
styles
is
driving
the
sales
of
energy
drinks,
with
volume
having
increased
by
an
0.1
4
0.4
impressive
75%
and
value
by
some
71%
since
2000.
*
ASSUMPTION
8
B- Threats:
3-‐
Overall
carbonated
drink
sales
have
been
flat
due
to
links
of
sugar
to
obesity
and
high
fructose
corn
0.07
3
0.21
syrup
to
heart
disease.
4-‐ Rising cost of raw material such as corn, orange… 0.09 3 0.27
*
ASSUMPTION
9
1.2
.3-‐
IFE
MATRIXES
Internal
Factor
Evaluation
(IFE)
matrix
is
a
strategic
management
tool
for
auditing
or
evaluating
major
strengths
and
weaknesses
in
functional
areas
of
a
business.
IFE
matrix
also
provides
a
basis
for
identifying
and
evaluating
relationships
among
those
areas.
A- Strengths
* ASSUMPTION
10
B- Weaknesses
2-‐
A
failed
$16
billion
acquisition
of
Quaker
Oats
0.1
1
0.10
hinders
long-‐term
growth.
3-‐
Negative
publicity
in
India
because
of
water
issues,
has
led
to
poor
brand
image
and
hindered
0.05
2
0.10
growth
there.
4-‐
Marketing
deficiencies
due
to
turnover
in
leadership
and
a
16
percent
decrease
in
0.05
2
0.10
advertising
spending.
5-‐
Revenues
for
US
market
segment
<
0.05
2
0.10
International
Segment
*
ASSUMPTION
11
1.3
-‐
*COCA
COLA
LONG
TERM
OBJECTIVES
1-‐ Increase the company revenue by 50% in two years (current revenue 24 bill).
2-‐ Increase the book value/share by 25% in three years (current value $8.52).
3-‐ Generate cash flow by 1 bill in two years (current value 2,320 bill).
4-‐ Increase the net income by 30% in three years (current value 6,824 bill).
*
ASSUMPTION
12
1 . 4
-‐
A P P L Y I N G
O F
S W O T
M A T R I X
&
I E
M A T R I X
SWOT
Matrix:
A
tool
that
identifies
the
Strengths,
Weaknesses,
Opportunities
and
Threats
of
an
organization.
Specifically,
SWOT
is
a
basic,
straightforward
model
that
assesses
what
an
organization
can
and
cannot
do
as
well
as
its
potential
opportunities
and
threats.
The
method
of
SWOT
analysis
is
to
take
the
information
from
an
environmental
analysis
and
separate
it
into
internal
(strengths
and
weaknesses)
and
external
issues
(opportunities
and
threats).
Once
this
is
completed,
SWOT
analysis
determines
what
may
assist
the
firm
in
accomplishing
its
objectives,
and
what
obstacles
must
be
overcome
or
minimized
to
achieve
desired
results.
13
The
Internal-External
(IE)
matrix
is
another
strategic
management
tool
used
to
analyze
working
conditions
and
strategic
position
of
a
business.
The
Internal
External
Matrix
or
short
IE
matrix
is
based
on
an
analysis
of
internal
and
external
business
factors
which
are
combined
into
one
suggestive
model.The
IE
matrix
is
a
continuation
of
the
EFE
matrix
and
IFE
matrix
models.
High I II III
Coca Cola have Strong IFE & Medium EFE (Zone 4) so Grow & Build strategies will be used:
• Market
Penetration:
Increase
marketing
budget
(i.e.
create
digital
program
with
iTunes;
targeting
audiences
under
the
age
of
12
&
main
sponsor
of
world
cup
2010)
and
more
focus
on
North
US
market
• Product
Development:
Food
industry,
Innovation
in
Products
(i.e.
Jianchi
means
"strong
inner
energy"
in
Chinese.
The
drink,
made
with
fruit
juices
and
plant
extracts
and
available
in
three
flavors,
is
inspired
by
ancient
Chinese
wisdom
to
enhance
the
inner
balance.
Jianchi
products
are
now
available
in
more
than
100
pharmacies
and
herbal
shops
in
Milan.)
14
1.5
-‐
QUANTITATIVE
STRATEGIC
PLANNING
MATRIX
(QSPM)
Weighted
Score
and
GLDC
drinks
that
have
marketing
(From
EFE)
Key
External
Factors
healthier
sugar
efforts
for
(Diversify
food
substitutes
bottled
water
products
lines)
Opportunity
* ASSUMPTION
15
Acquire
KKD
Produce
new
diet
Increase
Weighted
Score
and
GLDC
drinks
that
have
marketing
(From
IFE)
Key
Internal
Factors
healthier
sugar
efforts
for
(Diversify
food
substitutes
bottled
water
products
lines)
Threats
2-‐ Cost of energy is increasing. 0.05 -‐ -‐ -‐
* ASSUMPTION
16
Weighted Score
(From
IFE)
healthier
sugar
efforts
for
Key
Internal
Factors
(
diversify
food
substitutes
bottled
water
products
lines)
Strengths
1-‐ Product lines of 400 Brands 0.05 2 0.1 4 0.2 3 0.15
*
ASSUMPTION
17
Weighted Score
(From
IFE)
healthier
sugar
efforts
for
Key
Internal
Factors
(
diversify
food
substitutes
bottled
water
products
lines)
Weaknesses
STRATEGY
R ECOMMENDATIONS
P RIORITY
1-‐ Produce
new
diet
drinks
that
have
healthier
sugar
substitutes
which
matches
with
consumer
trends
2-‐ Diversify
to
food
products
lines.
3-‐ Increase
marketing
efforts
for
bottled
water
*
ASSUMPTION
18
2
-‐
S T R A T E G Y
I M P L E M E N T A T I O N
R & D FUNCTION:
PRODUCTION FUNCTION:
MARKETING FUNCTION:
1. Increase
the
beverage
market
share
by
2%
(from
54
to
56)
2. Increase
the
sales
volume
by
4%
FINANCING FUNCTION:
*
ASSUMPTION
19
2.2
-‐
*ORGANIZATIONAL
STRUCTURE
To
handle
the
enormous
capacity
of
its
business,
the
Coca
Cola
Company
has
divided
up
into
six
operating
units
Therefore,
Coca
Cola
is
predominantly
organized
into
an
international
area
structure
considered
as
a
global
product
divisional
structure.
To
meet
and
match
the
organization
structure
with
the
formulated
strategies,
new
food
industry
director
will
be
added
to
structure
to
manage
the
new
food
sector.
New healthy beverage will be managed like the soft drinks beverages.
Chairman
/ CEO
EVP EVP EVP President SVP SVP SVP *FOOD
INDUSTRY
& P BI/SC & CFO & P MKT & COO & GC & HRD & PAD
DIRECTOR
P of P of P of P of P of
Europe
Eurasia Africa Latin Pacific
America
* ASSUMPTION
20
2.3
–PRODUCTION/OPERATIONS
• Cost
Control,
one
of
the
management
issues
in
operations
is
cost
reduction
or
cost
optimization.
It
is
clear
in
the
Coca
Cola
income
statements
that
Coca
Cola
practices
cost
reduction
in
2009
from
11,374,000,000
$
to
11,088,000,000
$
and
the
Revenue
decreased
from
31,944,000,000
$
to
30,990,000,000
$
so
cost
control
should
be
done
through
optimize
the
process
of
operation
(Raw
material,
power
consumption,
fuel
consumption),
cost
of
unit
case
must
be
monitored.
• Inventory/Inventory
Control
is
the
main
for
operation
management
concerns,
it
is
calculated
from
the
balance
sheet
that
the
Coca
Cola
inventory
turnover
ratio
is
4.9
which
is
less
than
the
industry
average
7.1,
and
so
Coca-‐Cola
should
develop
and
revise
the
inventory
control
system
to
reach
the
industry
average.
• Plant
size,
food
and
snakes
will
be
a
new
industry
for
Coca
Cola,
so
new
production
lines
in
the
existing
plants
should
be
established
for
food
industry,
capacity
will
be
based
on
the
marketing
forecast,
so
site
location
analysis
is
very
important.
• For
food
industry,
Purchase
specialized
equipment
and
add
specialized
people
(human
resources).
• For
Food
industry,
apply
the
quality
control
system
to
meet
the
customer
satisfaction.
At
the
end
of
the
year,
the
performance
of
each
division
is
assessed
versus
its
objectives
for
the
year
relative
to
a
funding
matrix.
The
matrix
weights
volume
and
profit
equally.
If
divisions
meet
their
objectives
exactly,
then
incentives
are
funded
at
100%
of
target.
If
they
exceed
objectives,
they
are
funded
at
greater
than
100%,
and
if
they
fall
short,
they
are
funded
at
less
than
100%.
The
targeted
pool
itself
is
simply
the
total
amount
required
to
award
each
participant
in
the
plan
their
exact
target,
which
is
expressed
as
a
percent
of
base
salary
(e.g.,
10%,
15%)
based
on
job
grade
level.
Once
the
pool
for
the
division
is
funded,
then
division
management
decides
how
the
exact
pool
will
be
distributed.
Each
division
has
the
responsibility
to
set
specific
team
and
individual
objectives
that
link
into
the
total
division
objectives.
Based
on
individual
and
team
performance
against
those
objectives,
each
participant
then
receives
a
specific
annual
incentive
award,
which
falls
within
a
broad
range
from
no
award
to
the
maximum
award.
It
is
the
responsibility
of
each
division
to
make
sure
that
total
incentive
awards
do
not
exceed
the
amount
allocated
and
that
the
total
awards
balance
against
the
pool.
21
2-‐
T HE
S TOCK
O PTIONS
P ROGRAM
The
process
for
stock
option
awards
is
similar
to
that
of
annual
incentives:
Option
pools
are
funded
based
on
performance
against
unit
case
sales
and
economic
profit
objectives,
and
individual
option
grants
are
determined
based
on
specific
contribution
to
those
objectives.
Stock
option
awards
are
considered
annually
and
fall
within
a
minimum
to
maximum
of
a
specified
range,
which
varies
by
grade
level
and
is
driven
by
targeted
total
compensation
levels
versus
the
marketplace.
Division
management
considers
each
eligible
associate
each
year
for
an
appropriate
grant
and
then
recommends
that
amount
for
approval
by
the
compensation
committee
of
the
board.
For
both
annual
incentives
and
stock
options,
awards
for
corporate
associates
come
from
and
must
balance
against
the
corporate
pool,
which
is
based
on
total
company
performance.
IMPACT
O F
T HE
P ROGRAMS:
The
effect
on
the
business
of
the
clear
linkage
of
incentive
and
stock
option
awards
to
economic
profit
has
been
very
positive.
Some
of
the
benefits
include
the
following:
1.
More
attention
is
given
in
the
planning
process
to
the
amount
and
cost
of
capital
required
to
deliver
volume
and
profit
results.
2.
Managers
and
associates
now
focus
more
daily
attention
than
ever
not
only
on
generating
volume
and
profit,
but
doing
so
in
a
way
that
covers
capital
costs
and
enhances
shareowner
value.
3.
The
communication
efforts
surrounding
the
importance
of
value-‐based
management
are
reinforced
financially
twice
a
year
through
incentive
and
stock
option
awards.
4.
The
economic
profit
levels
of
the
company
and
the
resulting
increase
in
shareowner
value
continue
to
grow
at
healthy
rates.
Figure
3-‐1
shows
that
as
economic
profit
grew
an
average
of
20.2%
per
year
for
10
years
ending
with
1997,
stock
price
grew
an
average
of
30.2%
per
year
for
the
same
period.
22
3 -‐
S T R A T E G Y
E V A L U A T I O N
Balanced
Scorecard
is
a
performance
management
framework
used
by
strategic
decision
makers
to
make
the
right
decisions
about
their
business.
Balanced
scorecard
not
only
a
set
of
strategic
goals;
it
is
also
a
method
for
monitoring
progress
toward
organization's
goals.
*Time
Area
of
Objectives
*Measure
or
Target
*Responsibility
Expectations
1-‐ Cost reduction Unit Case Cost 5 % Mid of 2011 Operation Director
2-‐ Inventory
Control
System
Turnover
ratio
is
7
End
of
2009.
Operation
Director
Operations/Process
3-‐ Quality Control Start System for food industry End of 2008. Operation Director
4-‐ Food Industry New 6 plants. End of 2010 CEO & Operation
5-‐ Beverage production Increase by 5%. End of 2008 CEO & Operation
1-‐ Market
share.
Increase
2
%
to
be
56
%
End
of
2011
director
1-‐ Liabilities
Reduce
by
6%
End
of
2011
CEO
&
CFO
Financial
2-‐ Financing 6 food plants End of 2009 CEO & CFO
3-‐ Liquidity Increase cash flow by 10% End of 2008 CEO & CFO
1-‐ Employees
Turn
Over
Decrease
by
50%
End
of
2008
CEO
&
HR
Director
Resources
Human
2. Beverage Industry One new healthy beverage End of 2008 R & D
* ASSUMPTION
23
4
-‐
C O N C L U S I O N
To survive in the market you have to compete, to compete in the market you have to
grow.
Coca Cola always competes with Pepsi, so Coca Cola should look for its competitive
Coca Cola should integrate its business in the healthy and energy beverages to
Coca Cola should diversify its business by food industry to increase the beverages
Coca Cola should avid to be the follower in the market to discover its competitive
advantages.
Coca Cola leads the digital marketing philosophy in the beverage industry.
Coca Cola and Apple alliance support Coca-‐cola in the competition as a new
Coca Cola must on the road by sustainable industrial development over the long
term.
24
5
-‐
R E F E R E N C E S
1-‐ http://www.marketresearchworld.net
2-‐ http://www.thecoca-‐colacompany.com
3-‐ http://en.wikipedia.org
4-‐ http://www.maxi-‐pedia.com
5-‐ www.wilsongroup.com
6-‐ http://moneycentral.msn.com/investor/invsub/results
7-‐ http://www.pepsico.com/index.html#/flash/investormeeting_banner.swf
8-‐ Strategic Management concepts and cases by Fred David 12 edition
25
6 -‐
A P P E N D I X E S
27
APPENDIX
C-‐
CASH
FLOW
STATEMENT
ANALYSIS
(2009)
28
APPENDIX
D-‐
FINANCIAL
HIGHLIGHTS
(2009)
Financial Highlights
Sales 30.99 Bil
Income 6.82 Bil
Net Profit Margin 22.28%
Return on Equity 30.15%
Debt/Equity Ratio 0.48
Revenue/Share 13.31
Earnings/Share 2.93
Book Value/Share 10.77
Dividend Rate 1.76
Payout Ratio 56.00%
Revenue - Quarterly Results (in Millions)
FY (12/09) FY (12/08) FY (12/07)
1st Qtr 7,169.0 7,379.0 6,103.0
2nd Qtr 8,267.0 9,046.0 7,733.0
3rd Qtr 8,044.0 8,393.0 7,690.0
4th Qtr 7,510.0 7,126.0 7,331.0
Total 30,990.0 31,944.0 28,857.0
Earnings Per Share - Quarterly Results
FY (12/09) FY (12/08) FY (12/07)
1st Qtr $0.58 $0.65 $0.55
2nd Qtr $0.88 $0.61 $0.80
3rd Qtr $0.82 $0.82 $0.72
4th Qtr $0.67 $0.43 $0.52
Total $2.95 $2.51 $2.59
Qtr. over Qtr. EPS Growth Rate
FY (12/09) FY (12/08) FY (12/07)
1st Qtr 35% 25% ---
2nd Qtr 52% -6% 45%
3rd Qtr -7% 34% -10%
4th Qtr -18% -48% -28%
Yr. over Yr. EPS Growth Rate
FY (12/09) FY (12/08)
1st Qtr -11% 18%
2nd Qtr 44% -24%
3rd Qtr 0% 14%
4th Qtr 56% -17%
29