Escolar Documentos
Profissional Documentos
Cultura Documentos
[Description]:
In
this
final
part
of
Assignment
4,
you
will
write
a
formal
lab
report
on
the
findings
of
your
usability
test
for
your
client.
Keep
in
mind,
though
this
lab
report
is
formal,
it
needs
to
follow
the
dual
streams
motto
of
scannable
reportskeep
using
headings,
subheadings,
images,
lists,
etc.
Also
remember
that
you
are
continuing
to
write
to
your
client
as
an
audiencecontinuing
to
explain
the
why
behind
your
processes
and
discussions,
and
continuing
to
show
directly
how
the
results
of
your
tests
will
benefit
your
client.
01.
[Abstract]:
One
brief
paragraph
telling
your
client
what
this
report
is,
what
the
test
performed
was,
and
some
key
takeaways.
The
abstract
should
both
serve
the
purpose
of
the
lab
report
(summarizing
the
key
takeaways)
as
well
as
serve
the
goal
of
informing
the
client
on
why
you
are
giving
them
this
report.
02.
[Introduction]:
Explains
the
general
processes
you
usedWhat
is
usability
testing?
Why
are
you
doing
it?
Who
is
the
key
audience
you
are
testing?
Who
are
your
subjects?
What
are
the
predictions
you
made
in
4.1
on
poor
designs?
Basically
a
brief
summary
of
4.1.
Might
be
good
to
have
phrases
like,
As
discussed
in
our
memo
on
Nov.
10,
we
planned
to
Remind
the
client
of
what
youve
already
done
together.
Walk
a
careful
balance
of
explaining
your
theories
without
treating
your
client
like
they
are
an
idiot.
03.
[Procedure]:
Explains
the
specific
procedures
from
4.2
and
how
they
played
out
in
actuality
(not
an
analysis
but
what
actually
happened
in
the
usability
test)you
are
going
for
replicability
of
experiment
in
case
your
client
wants
you
to
repeat
the
test
with
a
larger
sample
size.
Gives
details
of
how
you
ran
the
experiment
in
the
past
tense.
What
was
your
protocol?
Your
scenarios?
How
long
did
each
experiment
last?
Etc.
04.
[Results]:
Chooses
several
key
block
quotes
from
each
test
and
gives
an
image
from
the
website
that
illustrates
what
each
quote
is
specifically
talking
about.
Organized
in
some
specific
manner:
What
did
each
subject
state
about
a
specific
part
of
the
site?
Describes
3
major
(big
problems
that
need
fixing
now)
and
3
minor
problems.
05.
[Discussions]:
What
do
your
results
mean?
What
were
the
most
common
errors
you
saw?
How
do
these
errors
differ
from
or
corroborate
the
predictions
in
your
introduction?
Which
problem
will
you
tackle
first?
How
will
your
solutions
benefit
the
companydirectly
impact
user-experience
and
profitability?
What
are
some
possible
solutionsfollowing
Krugs
tweaks
methods
from
Chapter
11to
your
problems?
For
each
of
your
three
major
problems
I
want
you
to
provide:
1.
A
quick
fix
(tweak)
that
could
be
implemented
immediately.
Remember
Krugs
advice
on
reductive
vs.
additive
changes
(always
think
about
reducing
content
and
pages
rather
than
adding).
2.
A
long-term
fix
that
will
take
some
time
to
produce
but
will
make
the
website
perfect.
Provide
an
example
solutionfrom
a
competitors
sitefor
each
problem.
06.
[Conclusions]:
Summarize
your
suggestions
for
the
company
moving
on.
What
are
the
things
to
fix
first?
What
next?
Should
the
company
do
more
usability
testing?
Why?
On
what
issues?
Refer
back
to
the
idea
of
profitabilityhow
has
this
test
directly
benefited
the
company?
Why
was
it
worth
it?