HiDrive Review

06/11/2015
HiDrive Review -
Review
HiDrive Review
PRICE
FEATURES
Visit HiDrive > (/goto/hidrive)
STORAGE SPACE
SPEED
CUSTOMER SERVICE
Summary
HiDrive is Strato AGs online backup and file sharing service. A leading cloud and web
hosting company based in Berlin, Strato AG operates many different service portfolios
within the cloud business domain.
HiDrive was started about a year ago, but the technology has been around for more than a
decade. The service offers attractive plans, as well as up to 5GB of storage without paying
for a membership. Its security, service features, and customer support are top-notch due to
Strato AGs overall IT and telecom service industry experience.
Introduction
http://www.bestbackups.com/blog/2045/free-hidrive-com-online-storage-company/
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HiDrive is one of seven portfolio companies in six major European countries owned and
operated by Strato AG. Since the inception of HiDrive cloud storage and file sharing, it has
gained a solid reputation worldwide.
The software offers secure, password protected file sharing of media, and also supports
public sharing without sharing and download restriction. Its also gaining popularity as an
online-post-box and for securing family albums. It provides across the board coverage,
conveniently supporting PCs, laptops, tablets and smart phones.
SMB, FTP and rsync software are available for easy cloud data management, and
WebDAV for mobile devices is supported, as well as a web browser for PCs, laptops, and
tablets. It also features industry-recommended security.
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(/wp-content/uploads/2012/11/Introduction2.jpg)
Plans & Pricing

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HiDrive offers three attractive pricing plans according to individual need: HiDrive Free,
HiDrive 100 and HiDrive500. Each plans features are a progression of the previous, so
when you pay for an upgrade, its a true upgrade without losing any of your previous
features. They also offer custom plans and large-plan discounts. Basic plans are based on
a 3-month contract, and are outlined as follows:
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(/wp-content/uploads/2012/11/Price-and-Plan.jpg)
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HiDrive Free @ Free of Charges with Standard Feature: 5GB Storage, Unlimited
Traffic, File Collaboration, Single Account, Mobile Apps Supported, File Manager,
Snapshot backup for 6 weeks
HiDrive 100 @ -09.99/Month: 100GB Storage, All Standard Features, Support for FTP,
rsync, SMB, WebDAV, 1 User & 1 Admin Account, Security options for sharing links,
Suppression of insecure connections, Snapshots backup for 6 weeks
HiDrive 500 @ -29.95/Month: 500GB Storage, All Standard Features, Community folder
supported, Support for FTP, rsync, SMB, WebDAV, 5 User & 1 Admin Account, Security
options for sharing links, Suppression of insecure connections, Snapshots backup for 6
weeks
Features
HiDrive is supported by an industry leader in cloud hosting services and comes equipped
with plenty of features related to ease of use, effectiveness, customer support, technical
capability, data security, and commercial plans.
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(/wp-content/uploads/2012/11/Features2.jpg)
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Services features are listed below.

Simple registration
Very intuitive interface to use the services of the company
Online file sharing and collaboration
Website available in top 5 European languages including English
Options for other people to upload the files in designated folders
Remote internet access
5GB additional storage as commission for every 10 referrals
Free applications for Android, Windows 7, iPad & iPhone
Support for multiple user accounts
Widely Customizable storage options for 5GB to 5000GB
Secure connection establishment through VPN tunneling
Options for multiple transmission protocol types
Quality security under ISO 27001-certified state of the art data centers
Quality physical monitoring and guarded security systems of data centers
Strict privacy policy in compliance with the German government
Strong technical and financial backing from Deutsche Telekom
Regular data backups
6-week backup retention
Online vault, ensuring no lost data
Attractive, affordable data packages and pricing schemes
Customizable service with bulk discounts for large data usage and enterprise users
Password protected sharing and public sharing supported
Secure links are easy and secure for sharing data
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Short term 3-month contracts

Support for community folder to edit, create and drop files for collective use and
collaboration
Third party upload-share supported
Support for multiple operating systems
Support for FTP/SFTP/FTPS, SMB/CIFS, rsync (also SSH encrypted)
SSL 256 based encryption supported
More than 99.9% network availability
True-crypt compatibility
World class customer support by phone, email, trouble ticketing system or live chat
Dedicated and highly trained customer support team of more than 200
representatives supporting multiple languages
A huge number of FAQs are properly identified and answered with full technical depth
Substantial community-based support is available on a dedicated domain
Up to date blogs keep users informed of new technical and commercial developments
Technical and training support material available online
Security
HiDrive understands that data security is of utmost importance to its clients and has taken
the proper steps to safeguard its customers against catastrophe.
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(/wp-content/uploads/2012/11/Security.jpg)
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HiDrives security features the following:

Strict adherence to the German Data Protection Act, one of the most strict codes
worldwide
State of the art data centers located throughout Europe
All data centers are certified under ISO27001 certification
Data centers have been annually tested by TV in accordance with the ISO 27001
international standard
ISO27001 certification is equivalent to the level of bank security
No third party breach
Online Vault, ensuring no data loss
Only encrypted connections are supported for installation
Support for FTP/SFTP/FTPS, SMB/CIFS, Rsync (also SSH encrypted)
Options for customized transmission protocol
Regular backups are retained for 6 weeks
Customer Service
As a business portfolio of STRATO AG, HiDrive rides the back of a years-established and
reputable cloud hosting business. It has a large customer support base already in place to
provide world class customer support, which can be summarized as follows.
24/7 customer support
More than 200 customer service agents
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Highly trained and skilled teams in more than five European languages
Telephone, email, trouble tickets, or live chat support
Well-defined TAT & SLAs for enterprise customers
Well-defined FAQ support
Active HiDrive technical discussions forum
Up to date cloud-service blog to answer customer queries
Online material and other support
The process (Sign-up & Install)

Registration and software installation are easy. The dashboard is clean and simple, and
navigation is described below.
Login to HiDrive at https://www.free-hidrive.com (/goto/hidrive)
Provide email, username, password and click Sign up for free
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(/wp-content/uploads/2012/11/002.jpg)
You are presented with an overview interface of your account dashboard, which
contains Overview, File Manager, and Settings tabs
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Overview summarizes key features of your account; while the -File Manager-
and http://www.bestbackups.com/blog/2045/free-hidrive-com-online-storage-company/
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Settings-
are two very important tabs as discussed below
Click -File Manager-
Click -New Folder- on the subsequent screen and input a new folder name
Click -Create-
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You can also create a new text file directly by clicking the -Manage- tab located on
the tool bar and then selecting -Create File-
Input the file name and click -Create-
You can right click a file to download, share, rename or delete, as shown in the
following figure
Click -Share File-
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A popup window will ask you to provide information for the link, which will be shared
with the intended people
Input required data in the appropriate fields and click -Create-
You can also set password protection for downloading this link
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The selected text file is shared with intended people
Share folders in similar fashion
Click the folder and right-click for options
Choose the desired option as shown in the following figure
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Click Upload files on the tool bar
A popup window appears for choosing files to upload
Select the files you want to upload and click -Start upload- as shown in the
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following figure
Uploading will start and upload progress will be shown on the progress bar as shown
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in the following figure
To download files, select the file and select -Download- from the tool bar
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Youll be presented with two options for downloading, as show in the following figure
Choose the appropriate option for downloading, and the process will begin
Under the Settings tab, you will be presented with an interface presenting multiple
options to manage your data, backups, accounts, spaces, and devices, as seen in
the following figure
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By clicking Account Management, you can manage accounts details, modify
settings, contact information and billing information details.
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Click Manage Storage Space on -Settings- tab to create and allocate different
user accounts and allocate disk space to each user
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You can create a secure connection and select transmission security protocol by
clicking the Settings tab and then clicking Connect with HiDrive
You will be presented with an interface allowing you to download software, as
depicted in the following figure.
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For setting backup times and schedules, click -Backup Control-
on the Settings
tab
You can create and manage data backup schedules and other settings related to
backups as shown in the following figure
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You can also download different software and smart phone applications by clicking
Download from the Settings tab as shown in the following figure
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To create a secure connection to your HiDrive account for optimal security, download
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the appropriate software

Double-click the downloaded software
Click -I Agree-
if you wish to continue
Choose a Destination Folder and click Install
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Click Close once installation is complete
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Security setting interface will popup as shown in the following figure
Input username and password, click Apply, then OK to establish a secure
connection between your computer and the HiDrive account
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Click -get link- and copy the referral link as shown in the following figure
Send this link as an email to your friends and you will get 5GB of extra space when
you refer 10 users to HiDrive
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(/wp-content/uploads/2012/11/21-invite.jpg)
Conclusion
HiDrive is a highly secure and reliable service provider that offers great security and
commercial features for online data backup and file sharing. It makes registering and enduser application easy. It also offers a 5GB incentive program for referring customers. Its
Basic packages are perfect for small businesses and professional users, but their
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customized solutions could benefit large companies as well. Customer support is top-notch
and available in multiple languages spoken throughout Europe, making it a universally
accessible and highly recommended product.
Published 2012-11-07
Written by Pete Zaborszky (/)
Pete runs Best Backups (/) and wants to get detailed information to the readers. He is
dedicated to being the best and providing the highest quality at anything he does. You
can
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on
Twitter
(//www.twitter.com/zpeti)
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4 responses to HiDrive Review

hidrivefan
November 28, 2012 at 2:49 pm
PRICE
FEATURES
STORAGE SPACE
SPEED
CUSTOMER SERVICE
All I can say it nice, love it, share it.

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Reply (?replytocom=142#respond)
Mike Miller
May 19, 2013 at 10:53 pm
PRICE
FEATURES
STORAGE SPACE
SPEED
CUSTOMER SERVICE
There are two sides to the service I will be reviewing. Firstly, features. HiDrive is well
specified in terms of access to your files. You have a choice of SMB/CIFS, WebDAV,
FTP, SFTP, FTPS, rsync and SCP. All access methods worked well with my
Windows 8 PC. I live in the UK and upload speeds seemed to be pretty quick only
taking two days to backup around 250GB (im on BT Infinity).
Then there is the cusomer service not so good. The main Strato HiDrive website
states that they have a 30 day moneyback guarantee. Apparenly they dont quibble if
you purchase through the strato website, but they feel entitled to quibble if you
purchased a paid service through https://www.free-hidrive.com/ (https://www.freehidrive.com/) so beware, they point blank refuse to offer a refund for any reason.
Once logged into your account, you have access to a range of options but the
website is poorly designed, with a tacked together messy interface which shows they
have not invested much time or effort here. Its interesting to note that this company
is part of Deutsche Telekom so you would think that HiDrives offering would be a
little less amateur.
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The pricing plans are not cheap and on par with premium rate services such as
dropbox. My experience was not excellent but it was good. So if you dont think
you will want a refund and dont mind paying over the odds for a versatile service
then HiDrive might be for you, but unless you need special protocols such as rsync
then I suggest you look elsewhere.
John
October 26, 2013 at 8:05 am
PRICE
FEATURES
STORAGE SPACE
SPEED
CUSTOMER SERVICE
i dont like it at all!

Mick
April 7, 2015 at 2:53 pm
PRICE
FEATURES
STORAGE SPACE
SPEED
CUSTOMER SERVICE
Been using Strato HiDrive for 2 or 3 years now. When I signed up, it was one of the
cheaper options, but no longer. Im paying 17 euros per month for 500 GB space,
and there plenty of other services that offer twice the space for less than half the
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price.
Web user interface is functional, but not pretty.
Mostly reliable, but I have occasional periods when my backup client (HiDrive app
running on Synology Diskstation) cant log in.for reasons on their end.
Billing is a mess, theyre continually making mistakes. Check your bills.
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06/11/2015

Visit HiDrive > (/goto/hidrive)

Plans & Pricing

Services features are listed below.

Short term 3-month contracts

HiDrives security features the following:

The process (Sign-up & Install)

in the following figure

the appropriate software

4 responses to HiDrive Review

All I can say it nice, love it, share it.

i dont like it at all!

Created by 4Choice Ltd (//4choice.com/), a company in the UK.

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