Ankush Raina

Address: G-84 Sunheri Bagh South T.T. Nagar,Bhopal(M.P.)

Mobile :+91-7747996162
E-Mail : ankush97531@gmai
l.com
Was working as Assistant Restaurant Manager in YUM Restaurant India Pvt Ltd.
Professional Synopsis
* A Keen planner & strategist with demonstrated abilities in devising marketing
activities & accelerating business growth.
* Proven Skills in managing teams to work in sync with the corporate set paramet
ers & motivating them for achieving business & individual goals.
* Strong analytical aptitude towards problem solving & organizational abilities.
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*
*
l

A result oriented professional with 4 years of exposure in Service industry.

Handling Training of 55 TM and working as a Executive HR in company.
Proven track record of developing procedures, service standards and Operationa
Policies, planning & implementing effective control measures to reduce running
costs of the unit.
* Core Competencies include:
* Client Servicing
hip Management
* Team Management
on

Operations
Training

Relations
Administrati

AREAS OF EXPERTISE

Team Management
* Leading, mentoring & monitoring the performance of the employees to ensure eff
iciency in process operations & meeting the targets.
* Creating & sustaining a dynamic environment that fosters development opportuni
ties & motivates high performance amongst team members.
Operations Management
* Ensured rendering of high quality services, resulting in highest level of cust
omer satisfaction
* Developing and implementing procedures, control systems for maintaining qualit
y standards.
* Ensure profitability of operations and supervise all aspects of management thu
s Maximizing Sale & Profitability.
People Management/Training
* Identifying Training Requirements of Business Unit managers & team members & D
esigning Training Sessions as per need.
* Manpower planning & procuring optimum level of people strength at all times.
* Responsible for staffing, recruitment .
* Macro & Micro Level Observation & feedback for restaurant managers thus Drivin
g Results.

WORK EXPERIENCE
* Joined Yum Restaurant India Pvt ltd on 16-july-2013
* Growth Path:
* Worked as Assistant Restaurant Manager
* Worked as Shift Manager
to 1-nov-14
* Worked as F&B Associate in Hyatt Hotels
pr-13

2-nov-14 to 30-july15
16-july-13

18-aug-11 to 12-a

Role
* Leading a team of 55 Team Members towards attainment of assigned company goals
.
* Determining the restaurant profit & loss opportunities with the restaurant man
ager & formulate corrective action plans by setting objective.
* Experimenting & presenting innovative ideas and implementing cost control meas
ures.
* Maximizing client satisfaction by delivering high quality services and optimum
resource utilization.
* Recruitment of personnel using Target Selection Skills
* Orientation of Personnel
* Training of Personnel and Auditing level of progress
* Conducting On the Job Evaluation of Managers using Evaluation Benchmarks
* Conducting Quality Assurance Audits, Conducting Customer Satisfaction Audits,
Conducting Maintenance and Repair Audit by following Planned Maintenance Schedul
es
* Scheduling of staff for optimum productivity on job
* Conducting Staff and Management Performance Reviews based on On Floor observati
on and administrative skill
* Developing Marketing packages for Building Market shares by Local Store Market
ing.
* Managing F&B control, Budgeting, Accounting and Planning for meeting Budget of
various controllable expense of Restaurant P&L statement.
* Handling of Government officials.
* Ordering department.
* CTC- 3,85,000/- yearly.

TRAINING PROFILE
Successfully received the following training at KFC :
I have been through various known Programs based on its Modular Management Progr
ams. They are:

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DCGRTL (Developing champions and get ready to lead)

TPWY (Taking people with you)
PPUW (Perfact Product understanding workshop)
TTT (Train the Trainer)

ACADEMIC CREDENTIALS
Pursed Hospitality management & catering technology in the year 2011 from IHM, b
hopal
Passed Higher Secondary in the year of 2008 from St. Marys Senior Secondary schoo
l, Bhopal
Passed Matriculation in the year of 2005 from St. Marys Senior Secondary school,
Bhopal
PERSONAL INFORMATION
Date of birth: 08/12/1988
Fathers name: Mr. Virendra Kumar Raina
Sex: Male
Marital Status: Unmarried
Nationality: Indian
Religion: Hindu
Languages Known: English, Hindi, and kashmiri
PERSONAL INTEREST
Playing cricket & listening to music
STRENGTH
Hard working and customer service oriented and Can handle tough Client s with gr
eat ease..Can manage multilingual/Cultural staff without any difficulty Possess
very good interpersonal skills, verbal, Written and communication skills. Posses
s good leadership qualities and problem Solving ability.Also possess managerial
acumen to obtain both Quality and quantity work from junior , Can handle very la
rge volumes of work under Pressure and meet tight deadlines.

Place:Date: .............................................

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(Ankush Raina)