Service Bulletin

COPIER

Issued by Canon Europa N.V.

Model :

NP-A2S

No.:

A2S-029

DATE:

(FF-T01-G5-000004-01)
29.05.98

Location

CASSETTE

Subject

IMPROVING PICK-UP AND FEEDING RELIABILITY

Reason

Notification is made here of changes to the cassette design to further improve the reliability of pick-up
and feeding from the cassette.

Outline

: [Phenomenon]
Double feeding or jams may occur during pick-up and feeding from the cassette.
[Cause]
1. Because the arm plate is rigid and the position of the pick-up roller is fixed, the pick-up pressure
applied to the pick-up roller may become unbalanced due to variations in the sizes of the parts that
comprise the pick-up assembly.
2. Variations in the size of individual parts may cause the cassette separation claw and lifting plate to
interfere with each other.
3. Because the pressure of the tension spring at the rear side of the cassette is strong, the pick-up
pressure applied to the pick-up roller is strong.
4. Depending on the number of sheets left in the cassette, the papers may not be consistently against
the surface of the cassette separation claws.
5. Variations in the size of individual parts may cause the pick-up unit to be slanted in relation to the
cassette body so that during pick-up, the leading edge of the paper may contact the inlet section of
the pick-up guide plate.
6. The separation claw and cassette may interfere with each other causing insufficient separation of
papers from the cassette.
[Factory measures]
1. Pressure balance correction material (sponge + high polymer sheet) has been added to the arm plate
to balance the pick-up pressure applied to the pick-up roller.
2. A sheet has been added to the back of the lifting plate to improve sliding performance between the
lifting plate and the newly added pressure balance correction material. Also, the location of the
bend in the hook section of the lifting paper plate has been changed to prevent interference with the
separation claw.

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A2S-029

3. The tension spring at the rear of the cassette has been changed to a type with weaker spring pressure
to reduce the pick-up pressure applied to the pick-up roller.
4. Paper pressing material (paper pressing plate + paper pressing sheet) has been added to the limit
plate to assure that the papers would consistently come against the entire surface of the cassette
separation claws.
5. A cassette sheet has been added to the pick-up guide assembly of the cassette to change the angle of
the leading edge of the paper as it is fed to the pick-up assembly guide plate.
6. A 2mm thick auxiliary spacer has been added between the lifting paper plate and the sheet to
correct the pressure exerted by the arm plate.
7. A sheet has been added to the cassette separation claw to restrain the mobility of the separation
Sheet added to back of lifting paper
claw.
plate
(L type, S type)
Auxiliary spacer added
(L type only)
Paper pressing
material added

Change in pressure of
tension spring

Separation claw
sheet added

Sheet added

Pressure balance correction material added

Fig. 1 Change to cassette design

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A2S-029

High
polymer
sheet

Sponge
[Old]

[New]
Fig. 2 Arm plate

Lifting paper plate sheet

(L type, S type)
Auxiliary spacer
(L type only)

Note: Be sure the attached

sheet does not protrude and
is properly centered
Fig. 3 Lifting paper plate (rear view)

5.1mm

[Old]

5.6mm

[New]
Cross section of hook part

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A2S-029

Paper pressing plate

Paper pressing sheet

Fig. 4 Limit plate

Note: Be sure the

attached sheet does
not protrude.

[Front of main body]

Fig. 5 Sheet

Fig. 6 Separation claw sheet

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A2S-029

Servicing

: If double feeding or jams occur during paper pick-up and feeding from the cassette, replace the
following new parts at the same time.

Service Parts :
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Description
Old

Part number

PLATE,ARM

FE5-0562-020

New PLATE,ARM

FL5-0516-000

Old

PLATE,PAPER LIFTING

FL5-0213-000

New PLATE,PAPER LIFTING

FL5-0213-020

Old

PLATE,PAPER LIFTING

FL5-0215-000

New PLATE,PAPER LIFTING

FL5-0215-020

Old

PLATE,PAPER LIFTING

FL5-0216-000

New PLATE,PAPER LIFTING

FL5-0216-030

Old

PLATE,PAPER LIFTING

FL5-0218-000

New PLATE,PAPER LIFTING

FL5-0218-030

Old

PLATE,PAPER LIFTING

FL5-0029-000

New PLATE,PAPER LIFTING

FL5-0029-040

Old

PLATE,PAPER LIFTING

FL5-0030-000

New PLATE,PAPER LIFTING

FL5-0030-050

Old

PLATE,PAPER LIFTING

FL5-0110-000

New PLATE,PAPER LIFTING

FL5-0110-030

Old

PLATE,PAPER LIFTING

FL5-0111-000

New PLATE,PAPER LIFTING

FL5-0111-040

Old
New SHEET

FE5-3063-000

Old

SPRING,TENSION

FE5-6067-000

New SPRING,TENSION

FE5-6142-000

Old

PLATE,LIMIT

FL5-0101-000

New PLATE,LIMIT

FL5-0515-000

Old
New SHEET

FE5-3066-000

Old

SEPARATION

FL5-0031-000

New SEPARATION

FL5-0220-050

Old

SEPARATION

FL5-0220-000

New SEPARATION

FL5-0220-050

Old

SEPARATION CLAW,LOWER,REAR FL5-0032-000

New SEPARATION CLAW,LOWER,REAR FL5-0032-050

Qty

0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1 0

Interchangeability

*1
*1

P.C.

-- -- -- -- -- -- -- -- --

300-11
300-32

*1

300-32

*1

300-32

*1
*1
*1
*1
*1

300-32
300-32
300-32
300-32
300-32

1
0
0
1
3
2
0
1

*1

300-

*1

300-31

1
0
0
1
1
0
0
1
1
0
0
1

*1

0 1

0 1

*1

*1
*1
*1

300-28
300300-26
300-27
300-27

*1 Interchangeability is maintained by replacing all 8 items at the same time. The lifting plate is to be
chosen according to the type of the cassette.

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