Using the SNDPTFORD command

When you use the SNDPTFORD command, the following process takes place:
1. From the iSeries server command interface, enter the SNDPTFORD nnnnnnn comman
d, where nnnnnnn is the number of the individual fix you want to order. If you a
re using Management Central to manage your fixes, you may want to use the SNDPTF
ORD command from the system that you will use as your source system when you com
pare and update fix levels.
2. To process your PTF order in batch, use the Submit Job (SBMJOB) command. For
example, you can specify the SNDPTFORD command for the CMD parameter.
3. Your order is then sent to IBM where the decision is made whether to distribu
te the fixes electronically or on media. If the fix files are too large to be de
livered electronically, they are delivered on media.
4. The PTFs are sent electronically or put on media. If the fixes are placed on
media, the media is packaged and the order is sent to the user.
5. When you receive fixes electronically on your service support communications
line, they are placed in a save file in library QGPL. In most cases, the save fi
le name is the fix identifier prefixed with a Q. For example, the save file for
fix identifier SInnnnn is QSInnnnn.
To order a cumulative PTF package with the SNDPTFORD command, do the following:
1. Identify your licensed program release level:
a. On any command line, type GO LICPGM.
b. Press Enter.
c. Select option 10 (Display installed licensed programs) on the Work with Licen
sed Programs display.
d. Press F11. The current version, release, and modification level is shown in t
he Installed Release column where V is the version, R is the release, and M is t
he modification level.
2. Type SNDPTFORD SF99VRM, where VRM is the version, release, and modification l
evel you found in step 1.
For example, for Version 5 Release 3 Modification 0, type SNDPTFORD SF99530.
3. Verify the shipping information on the Verify Contact Information display. If
any of the information is incorrect, change it and press Enter.
4. Select option 1 (Send service request now) on the Select Reporting Option dis
play. This places the fix order.
Specifying media for shipping a fix
You can specify the media for any fixes that will be shipped instead of delivere
d electronically by doing the following:
1. On any command line, type WRKCNTINF.
2. Press Enter. The Work with Support Contact Information display appears.
3. Select Option 2.
4. Press Enter. The Work with Local Service Information display appears.
5. Select Option 2.
6. Press Enter. The Change service contact information display appears.
7. Page down to the next display.
8. Specify the fix medium type by entering the corresponding number.
9. Press Enter.
The WRKCNTINF command is used in conjunction with the DELIVERY parameter on the
SNDPTFORD command. If you specify DELIVERY(*ANY), fixes are sent by any availabl
e method. If you specify DELIVERY(*LINKONLY), you may not receive your order if
the size of your fixes exceeds the transmit limit of the service link.
Additional considerations
Keep the following points in mind when using the SNDPTFORD command:
When you order a fix that has been replaced (superseded) with another fix, you r
eceive the ordered fix, not the replacement fix. To identify fixes that have bee
n replaced (superseded), consult the fix summary list.
When you order a fix for a product that is installed on your system, you will re
ceive a fix package that contains the ordered fix and its requisites.
If you order a fix for a product that is not installed on your system, you will
receive only the fix that you ordered. If you use the Display Program Temporary
fix (DSPPTF) command on the fix you just ordered, you will receive the following

message: PTF 5722xxx-SIxxxxx is not found. This message means that the fix is f
or a release of the product that is not installed on your system. Contact your s
ervice provider for the correct fix number. To avoid this situation, you can add
support for a product.