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Appendix Overview
State of New Hampshire – Appendix A – Glossary of Terms
Asymmetrical
For the purposes of broadband technologies, it means that the download speed and upload speed
are not the same. The download speed is higher than the upload speed. A common configuration
would be 1.544 mbps download speed and 256 kbps upload speed.
ASP
(Application Service Provider) An organization that hosts software applications on its own servers
within its own facilities. Customers rent the use of the application and access it over the Internet or
via a private line connection. Also called a "commercial service provider." The Web browser,
acting as a universal client interface, has fueled this "on-demand software" market. See Web
application and service bureau.
ATM
(Asynchronous Transfer Mode) A network technology for both local and wide area networks (LANs
and WANs) that supports realtime voice and video as well as data. The topology uses switches
that establish a logical circuit from end to end, which guarantees quality of service (QoS).
However, unlike telephone switches that dedicate circuits end to end, unused bandwidth in ATM's
logical circuits can be appropriated when needed. For example, idle bandwidth in a
videoconference circuit can be used to transfer data.
ATM is widely used as a backbone technology in carrier networks and large enterprises, but never
became popular as a local network (LAN) topology. ATM is highly scalable and supports
transmission speeds of 1.5, 25, 100, 155, 622, 2488 and 9953 Mbps (see OC). ATM is also
running as slow as 9.6 Kbps between ships at sea. An ATM switch can be added into the middle
of a switch fabric to enhance total capacity, and the new switch is automatically updated using
ATM's PNNI routing protocol.
Bandwidth
The transmission capacity of an electronic pathway such as a communications line, computer bus
or computer channel. In a digital line, it is measured in bits per second or bytes per second (see
Mb/sec). In an analog channel or in a digital channel that is wrapped in a carrier frequency,
bandwidth is the difference between the highest and lowest frequencies and is measured in Hertz
(kHz, MHz, GHz).
Broadband
(1) High-speed transmission. The term commonly refers to Internet access via cable and DSL,
which is as much as 400 times faster than analog dial-up. The term has always referred to a
higher-speed connection, but the speed threshold varies with the times. Widely employed in
companies, the 1.5 Mbps T1 line was often considered the starting point for broadband speeds,
while the FCC defines broadband as a minimum upload speed of 200 Kbps.
The T1 line is no longer the coveted connection for Web surfing. Home users with cable modems
experience download speeds up to four times that of T1 and more (see cable modem). For
example, in 2007, Comcast offered home users a premium service of 1 Mbps upload and 16 Mbps
download. Fiber-based offerings from telephone companies are even greater.
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State of New Hampshire – Appendix A – Glossary of Terms
After the turn of the century, South Korea leapfrogged the U.S. in Internet access, offering DSL up
to 50 Mbps and calling their 1.5 Mbps service "light." See broadband router, wireless broadband,
T1, cable modem and DSL.
(2) Transmitting data by modulating a carrier wave in order to differentiate it from other signals in
the air or in a single line. For example, frequency division multiplexing (FDM) is used to carry
hundreds of channels of analog and digital TV in a single coaxial cable. In this context, broadband
is used in contrast with "baseband," which is data that has not been modulated or multiplexed (see
baseband and TDM). In most cases, the term "broadband" is used for high-speed transmission as
in definition #1 above.
Cable modem
A modem used to connect a computer to a cable TV service that provides Internet access. Cable
modems can dramatically increase the bandwidth between the user's computer and the Internet
service provider. Download speeds have reached 6 Mbps and beyond, but the connection is
asynchronous. In order to prevent users with lower-cost cable access from hosting high-traffic
Web servers, the upload speed is considerably slower, from 10 to 20 times slower. Cable
operators also routinely change IP addresses assigned to users to prevent Web hosting (see
DDNS).
Channel
The physical connecting medium in a network, which could be twisted wire pairs, coaxial cable or
optical fiber between clients, servers and other devices.
Co-Location
A building that is constructed or rebuilt for datacenters. Also known as a carrier hotel, co-location
center or Internet datacenter, telecom hotels typically house hundreds and thousands of Web
servers for Web hosting organizations, large enterprises and other service organizations.
DSL
(Digital Subscriber Line) A technology that dramatically increases the digital capacity of ordinary
telephone lines (the local loops) into the home or office. DSL speeds are based on the distance
between the customer and Telco central office. There are two main categories. Asymmetric DSL
(ADSL) is for Internet access, where fast downstream is required, but slow upstream is acceptable.
Symmetric DSL (SDSL, HDSL, etc.) is designed for connections that require high speed in both
directions.
Fat Client
A user's computer that contains its own applications that are run in the machine. New programs
are installed on the local hard disk. This is the typical way people use their computers.
FCC
The Federal Communications Commission (FCC) is an independent United States government
agency, directly responsible to Congress. The FCC was established by the Communications Act of
1934 and is charged with regulating interstate and international communications by radio,
television, wire, satellite and cable. The FCC's jurisdiction covers the 50 states, the District of
Columbia, and U.S. possessions (http://www.fcc.gov/aboutus.html)
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State of New Hampshire – Appendix A – Glossary of Terms
FCC Rural Healthcare Pilot Project
The pilot program is an enhanced funding initiative intended to help public and non-profit health
care providers construct state- and region-wide broadband networks to provide telehealth and
telemedicine services throughout the nation. The program will fund up to 85% of the costs of
constructing those networks, as well as the costs of advanced telecommunications and information
services that will ride over these networks. If selected, up to 85% of the cost of connecting to
Internet2, a dedicated nationwide backbone, may also be funded by the pilot program. Connection
to Internet 2 is not required, but may be requested by the applicants.
(http://www.fcc.gov/cgb/rural/rhcp.html)
Fiber-optic
Refers to systems that use optical fibers. Fiber- optic communications networks have transformed
the world. Barely starting in the late 1960s but gaining serious momentum in the 1980s, the phone
companies began to replace their copper long distance trunks with fiber cable. Eventually, all
transmission systems and networks are expected to become fiber based, even to the home. In
time, the electronic circuits in computers may be partially or fully replaced with circuits of light, in
which case fiber pathways would be used throughout the system.
Firewall
The primary method for keeping a computer secure from intruders. A firewall allows or blocks traffic
into and out of a private network or the user's computer. Firewalls are widely used to give users
secure access to the Internet as well as to separate a company's public Web server from its
internal network. Firewalls are also used to keep internal network segments secure; for example,
the accounting network might be vulnerable to snooping from within the enterprise.
In the organization, a firewall can be a stand-alone machine (see firewall appliance) or software in
a router or server. It can be as simple as a single router that filters out unwanted packets, or it may
comprise a combination of routers and servers each performing some type of firewall processing.
Fixed Wireless
Refers to point-to-point transmission through the air between stationary devices. Fixed wireless is
typically used for "last mile" connectivity to buildings.
Frame Relay
A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular
service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across
remote distances, and services are offered by most major carriers.
FTP
(File Transfer Protocol) A protocol used to transfer files over a TCP/IP network (Internet, UNIX,
etc.). For example, after developing the HTML pages for a Web site on a local machine, they are
typically uploaded to the Web server using FTP.
FTP includes functions to log onto the network, list directories and copy files. It can also convert
between the ASCII and EBCDIC character codes. FTP operations can be performed by typing
commands at a command prompt or via an FTP utility running under a graphical interface such as
Windows. FTP transfers can also be initiated from within a Web browser by entering the URL
preceded with ftp://.
Internet2
A-3
State of New Hampshire – Appendix A – Glossary of Terms
The second generation of the Internet, developed by a consortium of more than 200 universities,
private companies and the U.S. government. It was not developed for commercial use or to
replace the Internet, but is the reincarnation of it, intended primarily for research. Whereas the
Internet was first designed to exchange text, Internet2 is designed for full-motion video and 3D
animations. Originally named UCAID (University Corporation for Advanced Internet Development),
Internet2 spawned the high-speed Abilene backbone. See Abilene, UCAID and vBNS.
ISDN
(Integrated Services Digital Network) An international standard for switched, digital dial-up
telephone service for voice and data. Analog telephones and fax machines are used over ISDN
lines, but their signals are converted into digital by the ISDN terminal adapter (see below).
Although announced in the early 1980s, it took more than a decade before ISDN became widely
available. It enjoyed a surge of growth in the early days of the Internet, because it provided the
only higher-speed alternative to analog modems in many areas. Still working in many behind-the-
scenes applications, ISDN is rarely used for Internet access.
Kbps
One thousand bits per second. Kbps is used as a rating of relatively slow transmission speed
compared to the common Mbps or Gbps ratings.
Key System
An in-house telephone system that is not centrally connected to a PBX. Also known as a "key
system," each telephone has buttons for outside lines that can be dialed directly without having to
"dial 9."
LAN
(Local Area Network) A communications network that serves users within a confined geographical
area. The "clients" are the user's workstations typically running Windows, although Mac and Linux
clients are also used. The "servers" hold programs and data that are shared by the clients.
Servers come in a wide range of sizes from Intel-based servers to mainframes. Printers can also
be connected to the network and shared
Last Mile
The connection between the customer and the telephone company, cable company or ISP. The
last mile has traditionally used copper-based telephone wire or coaxial cable, but wireless
technologies offer alternative options in some locations. Also called "first mile."
Mbps
Mbps means megabits per second and is used for transmission speeds in a network or in internal
circuits.
Mobile Wireless
Refers to transmission through the air from a base station to a moving device such as a cell phone.
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State of New Hampshire – Appendix A – Glossary of Terms
Wi-Fi networks are available to the public in many cities and municipal areas. Individual venues
such as airports and coffee shops also provide service (see hotspot). Typically fee based by the
hour or day, some municipalities provide free service (see Muni Wi-Fi).
Location is the key issue in real estate and also the primary concern with wireless systems. For
travelers who need ubiquitous connectivity, there are many gaps (white spaces) in Wi-Fi coverage.
Although cellular data rates (EDGE, EV-DO, HSPA, etc.) are typically slower than Wi-Fi, cellular
carriers offer the most inclusive coverage when traveling, very often equivalent to using a cell
phone for voice.
MPLS
Short for Multiprotocol Label Switching, an IETF initiative that integrates Layer 2 information about
network links (bandwidth, latency, utilization) into Layer 3 (IP) within a particular autonomous
system--or ISP--in order to simplify and improve IP-packet exchange.
MPLS gives network operators a great deal of flexibility to divert and route traffic around link
failures, congestion, and bottlenecks. (http://www.webopedia.com/TERM/M/MPLS.html)
Network
A system that transmits any combination of voice, video and/or data between users. The network
includes the network operating system in the client and server machines, the cables connecting
them and all supporting hardware in between, such as bridges, routers and switches. In wireless
systems, antennas and towers are also part of the network.
P2P
Point to Point refers to a communications line that provides a path from one location to another
(point A to point B). A private communications channel leased from a common carrier. Commonly
called a leased line or private line.
PBX
(Private Branch eXchange) An inhouse telephone switching system that interconnects telephone
extensions to each other as well as to the outside telephone network (PSTN). A PBX enables a
single-line telephone set to gain access to one of a group of pooled (shared) trunks by dialing an 8
or 9 prefix. PBXs also include functions such as least cost routing for outside calls, call forwarding,
conference calling and call accounting. Modern PBXs use all-digital methods for switching, but
may support both analog and digital telephones and telephone lines.
PRI
(Primary Rate Interface) An ISDN service that provides 23 64 Kbps B (Bearer) channels and one
64 Kbps D (Data) channel (23B+D), which is equivalent to the 24 channels of a T1 line. The
advantage of the D channel is that it sends control signals that can dynamically allocate any
number of B channels for different applications. For example, one channel can be used for voice,
while another can be used for data, while six more can be used for a videoconferencing channel
and so on. PRI lines typically use four wire pairs. PRI lines are often designated as PRI/T1 or
T1/PRI lines, but they are dial-up PRI lines, not T1 lines, which are point-to-point.
QoS
(Quality Of Service) A defined level of performance in a data communications system. For
example, to ensure that realtime voice and video are delivered without annoying blips, a guarantee
of bandwidth is required. The plain old telephone system (POTS) has delivered the highest quality
of service for years, because there is a dedicated channel between parties.
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State of New Hampshire – Appendix A – Glossary of Terms
However, when data is broken into packets that travel through the same routers in the LAN or
WAN with all other data, QoS mechanisms are one way to guarantee quality by giving realtime
data priority over non-realtime data (see packet switching). The only other way is to overbuild the
network so there is always sufficient bandwidth.
Redundancy
Having a secondary peripheral, computer system or network device that takes over when the
primary unit fails.
Remote access
The ability to log on to a computer or network within an organization from an external location.
Remote access is typically accomplished by directly dialing up analog or ISDN modems or via a
connection to the Internet.
Router
A network device that forwards packets from one network to another. Based on internal routing
tables, routers read each incoming packet and decide how to forward it. The destination address
in the packets determines which interface on the router outgoing packets are directed to. In large-
scale enterprise routers, the current traffic load, congestion, line costs and other factors determine
which outgoing line to forward to.
Satellite Broadband
Just as satellites orbiting the earth provide necessary links for telephone and television service,
they can also provide links for broadband. Satellite broadband is another form of wireless
broadband, also useful for serving remote or sparsely populated areas.
Downstream and upstream speeds for satellite broadband depend on several factors, including the
provider and service package purchased, the consumer’s line of sight to the orbiting satellite, and
the weather. Typically a consumer can expect to receive (download) at a speed of about 500 Kbps
and send (upload) at a speed of about 80 Kbps. These speeds may be slower than DSL and cable
modem, but download speed is about 10 times faster than download speed with dial-up Internet
access. Service can be disrupted in extreme weather conditions.
(http://www.fcc.gov/cgb/broadband.html)
Server
A computer system in a network that is shared by multiple users. Servers come in all sizes from
x86-based PCs to IBM mainframes. A server may have a keyboard, monitor and mouse directly
attached, or one keyboard, monitor and mouse may connect to any number of servers via a switch.
In large companies, servers often reside in racks in the datacenter, and all access is via their
network connections.
SLA
(Service Level Agreement) A contract between the provider and the user who specifies the level of
service that is expected during its term. SLAs are used by vendors and customers as well as
internally by IT shops and their end users. They can specify bandwidth availability, response times
for routine and ad hoc queries, response time for problem resolution (network down, machine
failure, etc.) as well as attitudes and consideration of the technical staff.
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State of New Hampshire – Appendix A – Glossary of Terms
Switch
A mechanical or electronic device that directs the flow of electrical or optical signals from one side
to the other. Switches with more than two ports, such as a LAN switch or PBX, are able to route
traffic.
Switched Ethernet
An Ethernet network that is controlled by a switch instead of a shared hub. The switch cross
connects all clients, servers and network devices, giving each sending-receiving pair the full rated
transmission speed. Half-duplex speed between nodes is 10 Mbps for Ethernet (10BaseT) and
100 Mbps for Fast Ethernet (100BaseT). Full-duplex is 20 and 200 Mbps. For more connections,
a switch port can be wired to another switch or hub.
Symmetrical
For the purposes of broadband technologies, it means that the download speed and upload speed
are the same.
T1
A 1.544 Mbps point-to-point dedicated, digital circuit provided by the telephone companies. The
monthly cost is typically based on distance. T1 lines are widely used for private networks as well
as interconnections between an organization's PBX or LAN and the Telco. The first T1 line was
tariffed by AT&T in January 1983. However, starting in the early 1960s, T1 was deployed in
intercity trunks by AT&T to improve signal quality and make more efficient use of the network.
TCP/IP
(Transmission Control Protocol/Internet Protocol) A communications protocol developed under
contract from the U.S. Department of Defense to internetwork dissimilar systems. Invented by
Vinton Cerf and Bob Kahn, this de facto UNIX standard is the protocol of the Internet and the
global standard for communications.
Telecommuting
Working at home and communicating with the office by phone, fax and computer. In the U.S., at
the beginning of the 21st century, more than 30 million Americans were telecommuting at least one
day a week. Also called "teleworking."
Telehealth
Telehealth and telemedicine are sometimes used interchangeably, however, telehealth is generally
considered to be a broader and provider neutral term that encompasses various applications
where technology and medicine are being utilized to provider better patient care.
Telemedicine
("long distance" medicine) Using a videoconferencing link to a large medical center in order that
rural health care facilities can perform diagnosis and treatment. A specialist can monitor the
patient remotely taking cues from the general practitioner or nurse who is actually examining the
patient.
Thin Client
A user's computer that performs no application processing. It functions like an input/output
terminal, processing only keyboard and mouse input and screen output, and all application
processing is done in the server. This is a "thin processing" client and is accomplished using
Windows Terminal Server, Citrix Presentation Server and X Window.
Third Party
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State of New Hampshire – Appendix A – Glossary of Terms
A separate individual or organization other than the two principals involved. It typically refers to an
alternate source. For example, a third party is often a company that provides an auxiliary product
not supplied by the primary manufacturer to the end user (the two principals). Countless third-party
add-on and plug-in products keep the computer industry advancing at a rapid pace. It is the third-
party vendor that is often the most inventive and innovative.
USAC
The Universal Service Administrative Company (USAC) is an independent, not-for-profit
corporation designated as the administrator of the federal Universal Service Fund by the Federal
Communications Commission (FCC). USAC administers Universal Service Fund (USF) programs
for high cost companies serving rural areas, low-income consumers, rural health care providers,
and schools and libraries. The Universal Service Fund helps provide communities across the
country with affordable telecommunications services.
http://www.usac.org/about/usac/
Video Conferencing
A real time video session between two or more users or between two or more locations. Although
the first videoconferencing was done with traditional analog TV and satellites, inhouse room
systems became popular in the early 1980s after Compression Labs pioneered digitized video
systems that were highly compressed. While videoconferencing may comprise any number of end
points communicating, the term "video chat" typically means between two end points only.
VoIP
(Voice Over IP) A telephone service that uses the Internet as a global telephone network. Many
companies, including Vonage, 8x8 and AT&T (CallVantage), typically offer calling within the
country for a fixed fee and a low per-minute charge for international. Broadband Internet access
(cable or DSL) is required, and regular house phones plug into an analog telephone adapter (ATA)
provided by the company or purchased from a third party.
VPN
(Virtual Private Network) A private network that is configured within a public network (a carrier's
network or the Internet) in order to take advantage of the economies of scale and management
facilities of large networks. VPNs are widely used by enterprises to create wide area networks
(WANs) that span large geographic areas, to provide site-to-site connections to branch offices and
to allow mobile users to dial up their company LANs.
A-8
State of New Hampshire – Appendix A – Glossary of Terms
WAN
(Wide Area Network) A long-distance communications network that covers a wide geographic
area, such as a state or country. The telephone companies and cellular carriers deploy WANs to
service large regional areas or the entire nation. Large enterprises have their own private WANs to
link remote offices, or they use the Internet for connectivity. Of course, the Internet is the world's
largest WAN.
WebEx
An application sharing and conferencing service that is widely used for presentations, demos,
training and support from WebEx Communications, Inc., San Jose, CA (www.webex.com).
Everything that the presenters see and manipulate on their computers can be viewed by everyone
in the conference.
WebEx uses either an ActiveX control or Java applet in the computer at each end of the
conference, and installation for new attendees is automatic. Meetings can be set up instantly or
scheduled, and voice is handled by voice over IP (VoIP) or traditional PSTN conference calling.
Wi-Fi
(Wireless-FIdelity) Network devices comply with the IEEE 802.11 wireless Ethernet standards. In
the early 2000s, Wi-Fi/802.11 became widely used (initially 802.11b, then 802.11g), and within a
short time, all laptops and other handheld devices came with Wi-Fi built in. Earlier laptops can be
Wi-Fi enabled by plugging in a Wi-Fi adapter via the USB port or PC Card.
WiMAX
(World Interoperability for Microwave Access, Inc., www.wimaxforum.org) An organization founded
in 2001 that promotes the IEEE 802.16 wireless broadband standard and provides certification for
devices for compliant devices. WiMAX is designed to extend local Wi-Fi networks across greater
distances such as a campus, as well as to provide last mile connectivity to an ISP or other carrier
many miles away. In addition, Mobile WiMAX offers a voice and higher-speed data alternative to
the cellular networks.
A-9
State of New Hampshire – Appendix B – List of Meetings
January 25, 2008 – Meeting with Senator Reynolds and Senator Cilley
January 30, 2008 – Meeting with Tom Towle and Stu Arnett
February 6, 2008 – Meeting with Ken Gallagher, OEP (with Josie and Art)
February 22, 2008 – Keene Broadband Regional Forum and Work Session
February 29, 2008 – Portsmouth Broadband Regional Forum and Work Session
March 10, 2008 – Berlin Broadband Regional Forum and Work Session
During the course of the Broadband Action Plan project and the regional forum
meetings local broadband initiatives throughout the state were identified. Below is a
summary table of some of the initiatives that were identified.
The five regional forum meetings were in Keene, Portsmouth, Lebanon, Plymouth, and
Berlin. These locations were chosen to cover a wide and diverse geographic area and
gain the participation of many different interested parties. However this many not be an
all-inclusive list, there may be more initiatives that are currently ongoing in the State.
This list is a starting place for the State to begin coordinating the efforts of broadband
initiatives and determine how best the help the initiatives succeed. The list of initiatives
is organized by the five regional forum locations in which the initiatives were discussed.
¾ City of Keene
In the spring of 2007 the Hannah Grimes Center helped secure state funding to
pilot a private effort through WiValley in Harrisville to reach a remote region that
was not line of sight to the Pinnacle Tower in Roxbury. That pilot project had a
goal of reaching 20 homes, while testing for equipment that can be successful in
our challenging terrain (mountains and trees) and a business model to support
expansion if the pilot proved successful. That effort is a success and the
business is seeking funding for Phase 2 – with near term plans to expand and
serve an additional 400 customers in the region.
C-1
State of New Hampshire - Appendix C – Summary of Initiatives
¾ Town of Rindge
Portsmouth Regional Forum – Great Bay Community College (February 29, 2008)
¾ E-coast WIFI
eCoast WiFi is a free Internet service in the Portsmouth, NH area provided by the
eCoast Technology Roundtable and the Portsmouth Chamber of Commerce.
eCoast WiFi was started on June 19, 2003. The Internet connect is provided with
an 802.11b WiFi connection. Users of the service must take a quick survey to
capture information about their internet usage (e.g., business vs. personal,
frequency, etc.)
¾ FINOWEN
One-time fees for connecting to the network would be similar to what you would
pay for a new phone or cable connection. A scale of monthly fees for a range of
packages of Internet, telephone and cable television services could start at
approximately $50 per month. No municipal bonds or taxpayer funds would be
necessary to fund the effort. In fact the network would have a positive effect on
taxes in several ways:
1) Each participating town's grand list would increase substantially due to the
investment in the fiber-optic distribution system by the network . Taxes paid by
the network to participating towns would be approximately $30 per household per
year.
2) Once the network is profitable, revenues from the network would be distributed
back to towns, further reducing taxes to residences and businesses.
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State of New Hampshire - Appendix C – Summary of Initiatives
3) Municipalities and school systems would benefit from access to less
expensive communications options.
4) In towns where the cable company pays franchise fees (typically a small
percentage of cable revenue), the network would pay the same percentage of
cable revenue to the towns.
¾ Valley.net
¾ Town of Sandwich
A public/Private joint project that was started in the fall of 2003. They were able
to leverage their resources and made use of a tall tree instead of installing a
wireless tower. They also used solar power to run their wireless devices. The
local ISP was willing to accept some initial losses and trial and error to get the
project running.
The Co-op is hitting the ground running in 2008 with plans that build on the
success of last year and set the stage for future improvements. In the field,
NHEC will be taking the first steps towards implementation of a
Communications/Automated Metering Infrastructure (AMI), that will revolutionize
he way information is exchanged between our headquarters and the electric
meter on your house or business. In 2008 NHEC will begin a multiple step
program that upgrades its electronic communications infrastructure to ensure
adequate communications coverage from Colebrook to Raymond. The project
will be phased in over the next four years. As part of this comprehensive capital
investment, the Co-op will be replacing its aging two-way radio system with a
wide area telecom network consisting of microwave and fiber links throughout
NHEC’s service territory and a two-way radio system to replace the existing low
band system. These two technologies will greatly improve our ability to “talk” with
our crews out in the field and gather data from our substations and meters
throughout the service territory. When AMI is fully deployed in the later stages of
the project, NHEC will be able to read every meter every day, on a schedule or
on demand. There will be no need for meter readers to go to every property each
month, nor will there be a need for Metering Specialists to make trips to
properties for “off-cycle” activities such as re-reads or transfer reads. Under a
funding plan approved by the NHEC Board of Directors, the entire
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State of New Hampshire - Appendix C – Summary of Initiatives
Communications/AMI implementation will be paid for by repurposing existing
funds, thereby avoiding the need to increase rates.
The next phase of work will deliver service to end users. From Mount Orne,
distribution will be made both directly and through a number of repeaters across
the 400 square miles. The two initial end user transmission solutions are about
to begin construction. First, a direct transmission from Mount Orne, covering
regions of Lancaster and Whitefield. Second, a point to point transmission to
Lunenburg where a “mesh network” will be distribute service.
End user connections from these two solutions will initially be limited to fifty.
These will provide controlled verification of system performance and techniques.
The tests are scheduled through the first of July 2008, which will complete the
initial preparation. Wide distribution and access is then planned to begin through
the summer of 2008.
C-5
State of New Hampshire - Appendix C – Summary of Initiatives
Statewide Initiative
The Bill sets forth the following goals for the Director of Telecommunications1:
1
http://www.gencourt.state.nh.us/legislation/2008/SB0412.html
C-6
State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
1. To better understand broadband* service and availability, it is important that we collect information by street address. Please
enter the street address of your location. This will only be used for assessing broadband availability and future mapping
initiatives. (Name and Company are not required)
Response Response
Percent Count
Company: 44.5% 69
Address 2: 15.5% 24
skipped question 0
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State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
2. Thinking about current your location, which of the following best describes your location? (Check all that apply)
Response Response
Percent Count
Telecommuter 12.9% 20
Government Location -
5.8% 9
County/Municipal
skipped question 0
Response Response
Percent Count
No 0.0% 0
skipped question 0
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State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
4. Do you currently have Internet access at this location? If no, go to question number 10.
Response Response
Percent Count
No 14.2% 22
skipped question 0
5. What type of broadband connection do you currently have at this location? Indicate what type(s) of access you have at your
location. (Check all that apply)
Response Response
Percent Count
DSL 21.2% 28
Satellite 20.5% 27
skipped question 23
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State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
6. What is the name of the company that you currently purchase your broadband access from at this location?
Response Response
Percent Count
Comcast 10.7% 13
BayRing 1.6% 2
Paetec 1.6% 2
SegTel 1.6% 2
skipped question 33
7. What do you consider to be a "fair market price" for your monthly broadband services?
Response Response
Percent Count
skipped question 33
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State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
8. How much is your average monthly bill at this location for broadband services?
Response Response
Percent Count
skipped question 42
9. How would you rate the quality of your broadband connection? (e.g., reliability, speed, and customer service) After
responding, skip to question 13.
Response Response
Percent Count
Excellent 20.9% 24
Good 35.7% 41
Fair 24.3% 28
Poor 19.1% 22
skipped question 40
Page 5
State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
10. If you currently do not utilize broadband at your location, why not? (Check all that apply)
Response Response
Percent Count
answered question 58
skipped question 97
11. What would you be willing to pay on a monthly basis for broadband?
Response Response
Percent Count
skipped question 3
Page 6
State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
12. What would you be willing to pay in one-time installation costs to get a broadband connection?
Response Response
Percent Count
$500+ 9.8% 15
skipped question 2
13. Do you conduct personal business at work because of the availability of "free" broadband?
Response Response
Percent Count
Yes 41.9% 65
No 58.1% 90
skipped question 0
14. If a free high speed Internet "wireless hotspot" was located in a public location of your community, such as a library,
school, or town hall, would you use it?
Response Response
Percent Count
Yes 48.4% 75
No 51.6% 80
skipped question 0
Page 7
State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
15. Do you consider broadband to be a critical infrastructure? (Similar to electricity, water/sewer, and roads)
Response Response
Percent Count
No 5.8% 9
skipped question 0
16. Have you ever used a State of New Hampshire website to get information about broadband services?
Response Response
Percent Count
Yes 27.7% 43
No 72.3% 112
skipped question 0
17. Would you like to see the State take a more active role in coordinating broadband deployment, access, and usage issues in
New Hampshire?
Response Response
Percent Count
No 7.1% 11
Comments / Suggestions 68
skipped question 0
Page 8
State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
18. Do you think that broadband services will continue to expand in your community if left to market forces (private sector
deployment only)?
Response Response
Percent Count
Yes 36.8% 57
No 63.2% 98
skipped question 0
19. Do you think that demand for broadband services in your community could be expanded by increasing digital literacy and e-
awareness initiatives?
Response Response
Percent Count
Yes 51.0% 79
No 11.6% 18
skipped question 0
Page 9
State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
20. If you are interested in receiving future information about broadband deployment, usage, and access in New Hampshire,
please provide your contact information below.
Response Response
Percent Count
Address: 93.3% 97
Address 2: 15.4% 16
City/Town: 93.3% 97
State: 95.2% 99
skipped question 51
Page 10
State of New Hampshire - Appendix D - Summary of Project Questionnaire Responses and Vendor Questionnaire Template
State of New Hampshire – Department of Resources and Economic Development (DRED) – Broadband Action Plan
Date:
Vendor Name:
Contact Name:
Title:
This short questionnaire is intended to help us gather information and understand the broadband provider’s perspective in
the State of New Hampshire. Please complete this survey and email it to Dave Houle at dhoule@bdmp.com no later than
close of business on Monday, April 7th. The information gathered during this process will not be shared verbatim, but will
be aggregated. Specific responses will be kept confidential. Thank you for helping us with this process.
2. What are the primary obstacles that you see for increased broadband availability and
affordability in the State of New Hampshire?
(For example, regulatory, taxation, demand for services, etc.)
3. In your estimate, where are the gaps in available broadband services in New Hampshire?
Would you be willing to identify geographic areas in NH where you see an opportunity to
expand existing services?
4. What do you consider a minimum population density for your business to provide broadband
services in the State of NH? (For example, number of subscribers per mile?)
5. Have you ever considered expanding into an underserved area in New Hampshire and did not
execute your plan? If yes, why not?
6. What would incentivize your company to deploy in underserved New Hampshire markets that
are not served today?
7. What do you see as the primary applications for increased broadband demand in the next
three years for the following users:
a. Residential?
b. Business?
c. Enterprise?
8. What do you see as the baseline need for broadband access (speed) in the next three years
for the following users:
a. Residential?
b. Business?
c. Enterprise?
9. Would your company be willing to enter into a private-public partnership with a public or non-
profit entity to provide broadband services where a private-sector only profit model has not
been feasible?
10. What role would you like to see the State play in regards to broadband? (e.g. removing barriers,
aggregating broadband availability data, providing funding for broadband initiatives focused on digital literacy &
education, etc.)
a. What initiatives have been most productive in expanding access and affordability?
b. Which initiatives have been counterproductive?
Verizon Wireless Yes No, but met with senior officials on 03/25/08
WiValley, LLC Yes Yes
Health Resources
and Services Grants to develop sustainable telehealth programs
Administration, Telehealth Network and networks in rural and frontier areas, and in
http://www.hrsa.gov/telehealth/
Department of Grants medically unserved areas and populations. FY2006
Health and Human Allocations: $3.4 million
Services
National Public
Telecommunication Telecommunication Assists in planning, acquisition, installation and
http://www.ntia.doc.gov/otiahome/
s and Information s Facilities — modernization of public telecommunications facilities
ptfp/index.html
Administration, Planning and FY2006 Allocations: $19.7 million
Dept. of Commerce Construction
Office of Assistant
Secretary for Grants to telecommunication partnerships for
Educational telecommunications facilities and equipment, http://www.ed.gov/programs/starsc
Star Schools
Research and educational and instructional programming FY2006 hools/index.html
Improvement, Dept. Allocations: $14.8 million
of Education
Office of Assistant
Secretary for
Grants to carry out a national telecommunication-
Educational http://www.ed.gov/programs/readyt
Ready to Teach based program to improve the teaching in core
Research and each/index.html
curriculum areas. FY2006 Allocations: $10.9 million
Improvement, Dept.
of Education
Office of Elementary
Education Grants to State Education Agencies for development
and Secondary http://www.ed.gov/Technology/TL
Technology State of information technology to improve teaching and
Education, Dept. of CF/index.html
Grants learning in schools FY2006 Allocations: $272 million
Education
Office of Library
Services, Institute of Grants to state library administrative agencies for
Museum and Library promotion of library services that provide all users
State Library http://www.imls.gov/grants/library/li
Services, National access to information through State, regional, and
Program b_gsla.asp#po
Foundation on the international electronic networks FY2006
Arts and the Allocations: 163.7 million
Humanities
E-1
State of New Hampshire – Appendix E – Potential Funding Sources
E-2
State of New Hampshire – Appendix E – Potential Funding Sources
E-3
State of New Hampshire – Appendix E – Potential Funding Sources
Organization Description Web Links
record of building wealth within low-income communities.
E-4
State of New Hampshire – Appendix E – Potential Funding Sources
Organization Description Web Links
The Foundation's Rural Development program helps local
people capitalize on their strengths and develop new
W.G Kellogg
networks between individuals, communities, and http://www.wkkf.org/
Foundation
organizations. Together, they can create partnerships to
restore the vision and vigor of rural communities
The foundation furthers its mission by funding creative and
unique projects in community and resource development
Walter Kaitz and workforce development.
http://www.walterkaitz.org/
Foundation Fields of interest: Employment, services;
Media/communications; Telecommunications, electronic
messaging services.
The charitable goal of the William Randolph Hearst
Foundation reflects the philanthropic interests of William
William Hearst Randolph Hearst -- Education, Health, Social Service and http://www.hearstfdn.org/grants_home.
Foundation Culture . Within these four areas, the Foundation assists php
institutions in providing opportunities to underserved and
underrepresented populations.
E-5
State of New Hampshire - Appendix F - Bandwidth Requirements from California Task Force
What is Broadband?
To evaluate the status of and set metrics for broadband deployment in California, the CBTF developed a working
definition of broadband.
• Broadband is defined by the ability to perform online applications at a reasonable performance level for the end user.
• Broadband is a range of speeds and will evolve over time as applications and needs change. It is a summation of the
downstream data rate (transmission to the user) and upstream data rate (transmission from the user).
• The ratio of the downstream and upstream must be a minimum of 10:1 (the ratio of the downstream and upstream data rates can
increase from 10:1 to a fully symmetrical 1:1).
• Broadband must have the capability to be always on, and have a sustainable steady state data rate.
• Burst-able speeds provide benefit to users, but should not be considered in the same manner as steady data rates.
• The minimum speed required to use the most basic of broadband-enabled applications is 512 kbps, and this minimum data rate is
expected to increase over time.
• An increasing scale that continues to differentiate within speed tiers allows stakeholders to measure specific
broadband availability over time.
Legend
Red – Comcast Pittsburg
Yellow – Charter
Violet – Metrocast
Blue – Time Warner Cable Clarksville
Atkinson and Gilmant
Millsfield Errol
Odell
Stratford
Dummer Cambridge
Stark
Northumberland Milan
Success
Kilkenny Berlin
Lancaster
Piermont Albany
Eaton
Orford Ellsworth Madison
Wentworth
Tamworth
Campton Sandwich
Rumney Freedom
Lyme
Dorchester
Springfield Alton
Cornish Belmont Middleton
Wilmot Tilton New Durham
Croydon Andover Franklin
New Milton
Gilmanton
London Northfield
Sunapee
Claremont Salisbury
Newport Farmington
Canterbury Barnstead
Sutton
Newbury Loudon
Boscawen Rochester
Unity Goshen Webster Pittsfield
Warner Strafford
Chichester Somer
Charlestown swor
Bradford th
Lempster Concord
Acworth Epsom Northwood Barrington Rollinsford
Washington Hopkinton
Pembroke Dover
Henniker Madbury
Langdon
Hillsborough Deerfield
Allenstown
Marlow Bow
Alstead Nottingham Lee Durham
Windsor on
Dunbarton Newingt
Stoddard Deering Weare
Walpole Hooksett Newmarket
Gilsum Antrim Candia Portsmouth
Epping New Castle
Benning
Newfield
Raymond s Greenland
Surry Sullivan Goffstown Stratham
ton
Swanzey Merrimack
Troy Jaffrey Temple Wilton Atkinson
Sharon Milford Plaistow
Hinsdale Windham Salem
Winchester
Greenvil
Richmond Fitzwilliam
Rindge Mason Hollis Hudson
New Ipswich Brookline Nashua
le
Pelham
Service Facilities
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State of New Hampshire - Appendix G - Currently Available New Hampshire Maps
NHPTV
TRANSMISSION INTERCONNECTION
W18BO
PITTSBURG
TRANSLATOR
BERLIN CABLE
LITTLETON
WLED-DT (48)
PINE MT. RELAY
MT. WASHINGTON
RELAY
CANNON MT.
STL RELAY SITE
W15BK
HANOVER
TRANSLATOR
MT. KEARSARGE
STL RELAY SITE
DURHAM
MASTER CONTROL
(ORIGINATION)
AND STL SITE
OAK HILL
LEGEND
TV TRANSMITTER SITE