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Source book: Value-stream Management: eight steps to planning,

mapping and sustaining lean improvements, Tapping, Luyster, Shuker,


2002)

Prepared by Dr. ule Itr Satolu

What is a value-stream?
Manufacturing companies: finished goods
Operations are process elements that add value to the

product.
Non-value adding elements
Value stream consists of everything, including nonvalue adding act.- that makes transformation possible!

Prepared by Dr. ule Itr Satolu

Value-Stream
Value-stream similar to a river!
Network of processes and operations through which

material and information flows in time and space.


Communication all along the supply chain:
information flow.
Material transport & conveyance: material flow.

Prepared by Dr. ule Itr Satolu

Value-Stream Mapping (VSM)


Map current state of production showing flow of

material and information.


Goal: To gather accurate and real-time data related to
product family or value-stream.
Go to the shopfloor, and collect data. (No past reports
etc.).

Prepared by Dr. ule Itr Satolu

VSM
To improve a process, you must first observe and

understand it!
Mapping a process: clean picture of wastes!
While gathering data at each point, ask how do we
know what to do next? Means of communication.
Trace information and material flow!
Capturing this information is the essence of VSM.

Prepared by Dr. ule Itr Satolu

VSM Icons

(Tapping, Luyster, Shuker, 2002)


Prepared by Dr. ule Itr Satolu

Mapping Current State


VSM is drawn for a part/product family!
It is like taking a picture of current state of the

shopfloor.
The date VSM is drawn written on the map.
Post current state-map on the story board.
Tool for good visual communication and
management!

Prepared by Dr. ule Itr Satolu

Mapping Current State

Visualize entire flow, rather than a single operation


Visualize how currently operations communicate
Sources of wastes
Bottlenecks and WIP
Safety and equipment concerns
Common language for people
See how operation running truly!

Prepared by Dr. ule Itr Satolu

Getting Ready
1.
2.

Draw simple sketches of main production


operations on a white board.
Go to the floor. Start from the most downstream
operation (shipping) and collect actual process data
for the key attributes!

Prepared by Dr. ule Itr Satolu

Getting Ready
Key Attributes:
Quantity of parts shipped per month and per day
Supplier delivery schedule
Available production time
Cycle time (machine, operators),
Setup time, uptime, OEE.
WIP (between processes)

Prepared by Dr. ule Itr Satolu

10

Getting Ready
Key Attributes:
Number of operators at each process,
Number of shifts
Inventory locations and quantities
Time between processes

Prepared by Dr. ule Itr Satolu

11

Example
Premiere Manufacturing Company
Processes:
Machining, deburring, crimping, testing, marking,

shipping

Average demand: 10080 units per month=504 per day.


6720 per month #4 hoses=336 per day
3360 per month #6 hoses=168 per day
Shipping month: 20 days

Prepared by Dr. ule Itr Satolu

12

Example
Units/container: 24
Containers/day: 21
Supplier info: Company recieves a weekly shipment of

2500 units from its supplier ABC.

Prepared by Dr. ule Itr Satolu

13

Example
Process attributes
Shipping
Frequency: daily
Finished goods inventory=2000 units

Marking
Cycle time=50 sec
Changeover=5 min
Available time=27600 seconds
Uptime ratio=Availability=99%
1 operator
Prepared by Dr. ule Itr Satolu

14

Example
Process attributes
Marking
WIP=2000 units between testing and marking
Time between marking and shipping: 4 days

Similar data collected for Testing, Crimping,

Deburring, Machining.

Prepared by Dr. ule Itr Satolu

15

Example
Flow of information and material
All communications with customer & supplier is
electronic.
Prod. Control recieves monthly forecasts and weekly
orders from customer.
Prod. Control transmits monthly forecasts and weekly
orders to the supplier.
Weekly order release to production supervisor.

Prepared by Dr. ule Itr Satolu

16

Example
Flow of information and material
Daily order release to the processes.
All material pushed
FIFO lane between machining and deburring.

Prepared by Dr. ule Itr Satolu

17

Mapping Current State


Draw icons for supplier, customer, production
control (STANDARD icons!).
Draw a data label below the customer icon. Enter
customer req.s.
Enter shipping & receiving data:

1.
2.
3.

Shipping icon below customer icon


Truck icons and delivery frequency
Direction arrows

Prepared by Dr. ule Itr Satolu

18

Mapping Current State


Draw manufacturing processes boxes and label
them: Upstream: left, downstream: right.

4.

Data boxes below each process icon.


Add a notched line (Turkish: entikli izgi) below the
process boxes.

Prepared by Dr. ule Itr Satolu

19

Mapping Current State


Enter process attributes into the data boxes for each
process. Show value-added time (cycle time) below
each data box, on the notched line.

5.

Write shift time, planned breaks, total available


production time into the box, to upper right corner!

Prepared by Dr. ule Itr Satolu

20

1 shift/day= 8.5 hours


30 min unpaid lunch
Breaks= 20 min
Net Available Time= 460 min.

Production
Control

Steps 1-5:

MRP

ABC

Cord Inc.

Requirement=
10080 /month
Per day
336 parts (# 4)
168 parts (#6)
504 parts Total

6720 # 4
part
3360 # 6

Weekly

Daily

Shipping

Machining

Crimping

Deburring

Marking

Testing

CT=

45

sec

CT=

sec

CT=

40

sec

CT=

30

sec

CT=

50

sec

C/O=

60

min

C/O=

min

C/O=

min

C/O=

min

C/O=

min

27600 sec

Avail=

27600 sec

Avail=

27600 sec

Avail=

27600 sec

Avail=

Avail=
Uptime=

87

45 sec

Uptime=

U
x
ni
x
t

100

5 sec

Uptime=

U
x
ni
x
t

99

Uptime=

U
x
ni
x
t

Prepared by 40
Dr.sec
ule Itr Satolu

99

30 sec

Uptime=

U
x
ni
x
t

Stats
LT= 34 days
TCT=170 sec

27600 sec
99

xx Unit
50 sec

21

Attributes Defined
Available production time= 460 min= 27600 sec.
Changeover times (C/O) per shift.
Changeover times, not planned downtime (Ex.:3600

sec for machining)


Uptime=Availability= Actual oper. time/Total
Available Time
Uptime for machining= (27600-3600) / 27600 = 87%

Prepared by Dr. ule Itr Satolu

22

Mapping Current State


Show information flow, both electronic and manual,
and their frequency.

6.

Draw communication arrows from customer to


production control,
Draw arrows from prod. control to supplier.
Draw arrow from prod. control to prod. Supervisor
Draw arrows from supervisor to the processes.

Prepared by Dr. ule Itr Satolu

23

Step 6:
F/C Monthly

1 shift/day= 8.5 hours


30 min unpaid lunch
Breaks= 20 min
Net Available Time= 460 min.

Production
Control
MRP
F/C Monthly

Weekly orders

Weekly orders
Weekly
ABC

Cord Inc.

Production
Supervisor

Requirement=
10080 /month
Per day
336 parts (# 4)
168 parts (#6)
504 parts Total

6720 # 4
part
3360 # 6

Weekly

Daily

Daily

Daily
Daily

Daily

Daily

Shipping

Machining

Crimping

Deburring

Marking

Testing

CT=

45

sec

CT=

sec

CT=

40

sec

CT=

30

sec

CT=

50

sec

C/O=

60

min

C/O=

min

C/O=

min

C/O=

min

C/O=

min

27600 sec

Avail=

27600 sec

Avail=

27600 sec

Avail=

27600 sec

Avail=

Avail=
Uptime=

87

xx Unit
45 sec

Uptime=

U
x
ni
x
t

100

Uptime=

U
x
ni
x
t

99

Uptime=

U
x
ni
x
t

40 sec
Prepared by Dr. ule
Itr Satolu

5 sec

99

30 sec

Uptime=

U
x
ni
x
t

Stats
LT= 34 days
TCT=170 sec

27600 sec
99

xx Unit
50 sec

24

Mapping Current State


Draw inventory icons at the places where
inventory is stored

7.

between processes, and


between the most upstream process and supplier,
between the most downstream process and shipping.

Calculate days of inventory (WIP) on hand and


write the results on the time line.
Ex: 2000 hoses between testing & marking
2000 hoses / 504 hoses/day=3.96 days or 4 days
Prepared by Dr. ule Itr Satolu

25

F/C Monthly

1 shift/day= 8.5 hours


30 min unpaid lunch
Breaks= 20 min
Net Available Time= 460 min.

Production
Control
MRP
F/C Monthly

Weekly orders

Weekly orders
Weekly
ABC

Cord Inc.

Production
Supervisor

Requirement=
10080 /month
6720 # 4
part
3360 # 6

Weekly

Daily

Daily

Daily
Daily

Daily

Per day
336 parts (# 4)
168 parts (#6)
504 parts Total

Daily

Shipping
2500
2000
Machining

Crimping

Deburring

3360 #4
1680 #6
CT=
C/O=
Avail=
Uptime=

3500

45

sec

60

min

C/O=

27600 sec

Avail=

87

5 days

CT=

Uptime=

sec

min

C/O=

27600 sec

Avail=

CT=

Uptime=

5 sec

2000

40

sec

min

C/O=

27600 sec

Avail=

99

7 days

10 days
45 sec

2000

100

Marking

Testing

CT=

Uptime=

sec

min

C/O=

27600 sec

Avail=

99

4 days
40 sec

Prepared by Dr. ule Itr Satolu

CT=

30

Uptime=

50

sec

min

27600 sec
99

4 days
30 sec

Stats
LT= 34 days
TCT=170 sec

4 days
50 sec

26

Mapping Current State


Draw in push, pull, FIFO locations.

8.

Production based on a schedule: push!


Others: Combinations of pull or FIFO.

Prepared by Dr. ule Itr Satolu

27

Current State Map:


F/C Monthly

1 shift/day= 8.5 hours


30 min unpaid lunch
Breaks= 20 min
Net Available Time= 460 min.

Production
Control
MRP
F/C Monthly

Weekly orders

Weekly orders
Weekly
ABC

Cord Inc.

Production
Supervisor

Requirement=
10080 /month
6720 # 4
part
3360 # 6

Weekly

Per day
336 parts (# 4)
168 parts (#6)
504 parts Total

Daily

Daily
Daily
Daily

Daily

Daily

Shipping

2500

Machining

3360 #4
1680 #6

Marking

Testing

3500

2000

2000

CT=

sec

CT=

40

sec

CT=

30

sec

CT=

50

sec

min

C/O=

min

C/O=

min

C/O=

min

C/O=

min

27600 sec

Avail=

27600 sec

Avail=

27600 sec

Avail=

45

sec

C/O=

60

Uptime=

Crimping

Deburring

CT=

Avail=

2000

87

5 days

Uptime=

100

Uptime=

99

7 days

10 days
45 sec

5 sec

Uptime=

99

4 days
40 sec

Prepared by Dr. ule Itr Satolu

Avail=

27600 sec

Uptime=

27600 sec
99

4 days
30 sec

Stats
LT= 34 days
TCT=170 sec

4 days
50 sec

28

Points to Remember for Current State


Mapping
Understand where you are now and decide where you

want to go.
Focus on the most accurate information.
Gather actual info- not standard data.
Draw in pencil or on a white board: you will make
several changes.

Prepared by Dr. ule Itr Satolu

29

Lean Metrics
Identify the metrics that will help you achieve your

goals.
Inventory turns

Days of inventory on hand


WIP
Uptime
Lead time
On-time delivery
Total cycle time
Defective parts per million (PPM)

Prepared by Dr. ule Itr Satolu

30

Lean Metrics
Determine the current values (baseline) for the

identified metrics.
Metric
Total value stream WIP

Baseline
17040 units

Total product cycle time


Total value stream lead
time
On-time delivery
Defective PPM-external
Uptime (=availability)

170 seconds
34 days
88 %
45
84 %

Prepared by Dr. ule Itr Satolu

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Lean Metrics
Total value-stream lead time=34 days
But total value-added time=170 seconds.
Huge oppurtunity for improvement.
Percent of On-time delivery is 88% due to
Uptime issues in machining process
Shifting production schedules

Prepared by Dr. ule Itr Satolu

32

Lean Metrics- Example


Uptime = Availability=Actual operating time

Available production time


Actual operating time losses:
Changeover time, quality problems, late delivery from

upstream, breakdowns, quality problems.

Improvement tech.: Setup time reduction (quick

changeover techniques).
Track both internal & external defect rates.

Prepared by Dr. ule Itr Satolu

33

Discussion to Identify Wastes


10 days of inventory between machining and

deburring- Why?
High changeover times- What is its impact on WIP?

Prepared by Dr. ule Itr Satolu

34

Mapping the Future State


Preparation:
Draw the customer, supplier, production control
icons.
Add shipping data.

Prepared by Dr. ule Itr Satolu

35

Mapping the Future State


Stage-1: Focus on Demand
What is the demand? What is the takt time?
Can you meet takt time with current capabilities?
Need buffer stock, safety stock? How much?
Finished goods supermarket?
Other improvement tools?

Prepared by Dr. ule Itr Satolu

36

Mapping the Future State


Stage-1: Focus on Demand
1. Determine the takt-time and pitch for high
volume products.
Takt-time = Available production time Required
production quantity of the part family
Takt time= 27600 sec / 504 hoses
Takt time= 55 sec per hose
Pitch= Takt time * Pack-out Quantity
Pitch= 55 sec * 24 units/container
Pitch= 1320 sec= 22 min
Prepared by Dr. ule Itr Satolu

37

Mapping the Future State


Stage-1: Focus on Demand
2. Determine if you can meet demand with current
capabilities.

Cycle time of line= 50 sec (longest cycle time)


Capacity= 27600 sec 50 sec/part= 552 parts
552 units*0.84=464 units (where uptime of the
line=0.84)
464 < 504 units/day.
Actual capacity is less than required capacity.

Prepared by Dr. ule Itr Satolu

38

Mapping the Future State


Stage-1: Focus on Demand
3. Determine if you need buffer and safety
inventories.

Buffer: when customer ordering pattern varies.


Safety: when internal constraints or inefficiencies
disrupt flow.
Buffer & safety inventories are a hedge against
uncertainty.

Prepared by Dr. ule Itr Satolu

39

Mapping the Future State


Stage-1: Focus on Demand
4. Determine if you need a finished goods
supermarket

If you are 100% confident in the production system


(flow), directly ship from the last process. Otherwise, a
supermarket needed.
Maintain certain level of inventory by pull system!

Prepared by Dr. ule Itr Satolu

40

Mapping the Future State


Stage-1: Focus on Demand
5. Determine which improvement techniques to
implement!

Quick changeover techniques (QCO):For


machining.
Autonomous maintenance (to increase uptime)
5S for workplace organization and
standardization.

Prepared by Dr. ule Itr Satolu

41

Mapping the Future State


Stage-2: Focus on Flow
Continuous flow:

Produce only those units needed

When they needed

In exact amounts

1.

Perform line balancing: For evenly


distributing work elements within a value
stream to meet takt time!

Prepared by Dr. ule Itr Satolu

42

Mapping the Future State

Stage-2: Focus on Flow

# of operators= 170 sec / 55 sec (takt time)= 3.09 operators


# of operators= 150 sec / 55 sec (takt time)= 2.7 operators

* Improve tooling
maintenance and
eliminate the need for
deburring.

Target

* Distribute work of other


3 operations between the
operators.
* Reduce C/O times in
machining to 15 min.

* Achieve C/O time to <1


min in other operations.
Prepared by Dr. ule Itr Satolu

43

Mapping the Future State


Stage-2: Focus on Flow
2. Plan for Work cells
Achieving a balanced
line depends on
applying principles of
cell design.
Workers and
machines for C,T,M
grouped into a cell.
Workers can
cooperate.
Prepared by Dr. ule Itr Satolu

44

Mapping the Future State


Stage-2: Focus on Flow
3. Determine how to control upstream production:
At points where continuous flow is not achievable,
determine how to control flow of prod.

Put supermarkets. Ex.: one between suppliermachining and the other machining-the cell.
Use a kanban system.
Use FIFO lanes.
Use computer assisted scheduling.

Prepared by Dr. ule Itr Satolu

45

Mapping the Future State


Stage-2: Focus on Flow
4. Determine which improvement methods to
use

5S, TPM, autonomous maintenance and QCO


in manufacturing cell. Why?
Standardized work, QCO, 5S at crimpingtesting-marking cell.

Prepared by Dr. ule Itr Satolu

46

Mapping the Future State


Stage-3: Focus on Leveling
1. Decide on paced withdrawal or a Heijunka System,
and Design or refine Kanban system.
2. Determine route of the material handler (runner).
Map all material and information flow.
3. Determine which improvement methods to use.

Prepared by Dr. ule Itr Satolu

47

Mapping the Future State


Stage-3: Focus on Leveling
It is necessary to create a Kanban system.
24 units per cont.
Containers reusable
Pitch=22 min.=55 sec X 24 units= 1320 sec

Prepared by Dr. ule Itr Satolu

48

Mapping the Future State


Stage-3: Focus on Leveling
Withdrawal Kanban tells runner how many units to be
pulled from finished goods supermarket.
Prod. Kanban tells the cell how many units should be
replenished.
Signal Kanbans between machining and the cell tell
the machining oper. How many units pulled from the
supermarket.

Prepared by Dr. ule Itr Satolu

49

Mapping the Future State


Stage-3: Focus on Leveling
Signal Kanbans at the upstream of machining tell
supplier how much raw material pulled.
In the Heijunka box,withdrawal Kanbans are put and
are visually controlled.

Prepared by Dr. ule Itr Satolu

50

Future State Map


F/C Monthly

1 shift/day= 8.5 hours


30 min unpaid lunch
Breaks= 20 min
Net Available Time= 460
min.

Production
Control

Weekly orders

F/C Monthly

Pitch=22

Weekly orders

VW

ABC

Cord Inc.

Runner

Takt=55 sec.

504 units/day
24 units/
container

W
Weekly

Daily

Pitch=22 min.

S
P

Shipping

VW

5S
Machining

5S

CT=

45 sec

C/O=

30 min

C/O=

< 1 min

Avail= 27600 sec

Avail=

27600 sec

CT=

QCO

105 sec

Uptime= 100 %
Takt=

5 days

55 sec

1 day

2 days
45 sec

Heijunka & a
runner.

Std. Work

93

U-shaped cell
& std. Work

Cell

TPM

Uptime=

QCO

5S

Crimping/Testing/
Marking

Buffer and
safety stock in
shipping area.

Stats
LT= 8 days
TCT=150 sec

105 sec

Prepared by Dr. ule Itr Satolu

51

Heijunka Box

Prepared by Dr. ule Itr Satolu

52

(Tapping, Luyster, Shuker, 2002)


Prepared by Dr. ule Itr Satolu

53

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