13.

b) Managing Windows 7 Services

A service is a program, routine, or process that performs a specific function within the
Windows 7 operating system. You can manage services through the Services window, which
can be accessed in a variety of ways. If you go through the Computer Management utility,
right - click Computer, select Manage, expand Services and Applications, and then expand
Services. You can also go through Administrative Tools or set up Services as an MMC snap - in.
General allows you to view and configure the following options:
The service display name
Display name
A description of the service
The path to the service executable
The startup type, which can be automatic, manual, or disabled
The current service status
Start parameters that can be applied when the service is started
In addition, the buttons across the lower part of the dialog box allow you change the service
status to start, stop, pause, or resume the service. Log On The Log On tab allows you to
configure the logon account that will be used to start the service. Choose the local system
account or specify another logon account. Recovery the Recovery tab allows you to designate
what action will be taken if the service fails to load. For the first, second, and subsequent
failures, you can select from the following actions:
Take No Action
Restart The Service
Run A Program
Restart The Computer
If you choose Run A Program, specify it along with any command - line parameters. If you
choose Restart The Computer, you can configure a message that will be sent to users who are
connected to the computer before it is restarted. You can also specify how long until a
machine is restarted if an error occurs. Dependencies The Dependencies tab lists any services
that must be running in order for the specifi ed service to start. If a service fails to start, you
can use this information to examine the dependencies and then make sure each one is
running. In the bottom panel, you can verify whether any other services depend on this
service before you decide to stop it.
Configuring Services
1. Start Computer Management by clicking Start and then right - clicking Computer. Choose
Manage.
2. In the Computer Management MMC, expand the Services And Applications section.
3. Click the Services link.
4. Scroll down the list and double - click Remote Desktop Confi guration.
5. Under the Startup Type, choose Automatic.
6. Under the Logon tab, click the This Account radio button.
7. Click the Browse button and choose the local administrator account. Click OK.

8. In the Password boxes, type and verify the Administrator password.

9. In the Recovery tab, make sure the following settings are confi gured.
Action Response
First Failure Restart The Service
Second Failure Restart The Service
Subsequent Failures Take No Action
Reset Fail Count After 1 Day
Restart Service After 10 Minutes
10. Click the OK button.
11. Close the Computer M anagement MMC.

14. a) Installing a Printer

1. Choose Start -> Devices And Printers.
2. Choose Add Printers.
3. Select the Add A Local Printer option.
4. In the Add Printer window, choose the Use An Existing Port radio button and use the drop down window to select LPT1: (Printer Port). Then click Next.

5. Select the manufacturer of your print device and the printer model you want to install.
If you don t fi nd your model in the list, it wasn t included in the distribution fi les; you can
click the Windows Update button to get more choices from Microsoft. If you still don t have
your model available and you have the original disk, you can choose Have Disk and browse to
the driver fi les. OK, if you had the disk, wouldn t you have just run the setup? Ah, you didn
t have the disk, you went on to the internet and downloaded the drivers . . . use the Have Disk
option to browse to the folder with the .inf fi le for the printer drivers.

6. If there was a driver previously installed, you will be given the option to use the existing
driver or replace it.
7. After choosing the appropriate device driver or using the existing driver and clicking Next,
you will choose the name of the printer. An intuitive name is always a good choice here. Enter
the name and click Next.
8. You can make the print device available on the network by sharing it. The next page of the
Add Printer Wizard gives you the opportunity to do so. For most of the options within the
wizard, you can change the values or function from the Properties dialog box (if, for example,
you change your mind later). After making your choice, click Next.

9. On the fi nal page of the Add Printer Wizard, select the Set As The Default Printer check box
(to make this the default printer for any application on the machine) and click Print A Test
Page. Once the test page prints, click Finish. The printer for the locally connected print device
is installed on the local machine.

14. b) Adding an Accelerator to IE8

1. Open Windows Internet Explorer 8 and open a web page.
2. Select a word or phrase and choose the Accelerator icon.
3. Choose All Accelerators and then Find More Accelerators.
4. Review the available Accelerators and select the Define With Bing Accelerator:

5. A confirmation box appears asking if youre sure you want to add this Accelerator and if you
want to make it the default for this Accelerator category. Select the check box to make it the
default and choose Add.
6. You can verify the installation of the Define with Bing Accelerator by returning to the web
page (or going to any web page), highlighting a word or phrase, and choosing the Accelerator
icon. The Define with Bing option will now be available.
Adding a Stock Quote Web Slice to IE8
1. Open Windows Internet Explorer 8 and browse to www.Bing.com
2. Enter msft into the search box in Bing and click the Search button.
3. Choose the drop - down arrow from the Web Slice icon on the IE8 Favorites toolbar and
select Microsoft Corp. Web Slice.
4. Select the Add To Favourites Bar button in the Internet Explorer confirmation window.
5. Verify that the Web Slice is available in the IE8 Favourites toolbar.
6. Click the down arrow of the Bing Microsoft Corp. Web Slice and you will be presented with
the current information from the Web Slice of the original page, with updated information if
its available.
Using New Security and Safety Features of IE8
The new security and safety features of Windows Internet Explorer 8 are designed to help
protect end users from malicious attacks or attempts to get personal information from the
user without their knowledge. Users expect things to be as they appear which the case is not

always. Because we all use the internet and our corporate intranets to provide information
every day, online crime has risen dramatically. The new type of criminal we face are known as
cybercriminals, and they are using extremely deceptive and sophisticated methods for getting
information from end users. One method is the use of malware to steal private information
through software pretending to be an expected website. This malware could be a program
running on your PC which reads everything you type (including login information from a web
browser) and reports the info back to a cybercriminal. Phishing is another technique used by
cybercriminals to gain personal information from users. Phishing can be perpetrated by the
cybercriminal pretending to be a legitimate website such as the user s banking site or credit
card site and getting the end user to enter information into a fraudulent page. New features of
IE8 helping to identify malware and phishing schemes will make it easier for end users to
quickly identify potential issues and allow the administrators to spend less time fixing the
network and user - compromised data. Domain Highlighting, Cross Site Scripting Filter, Click Jacking prevention, Smart Screen filters, a InPrivite Browsing, and InPrivate Filtering are new
additions to Windows Internet Explorer 8.
15. a) Using the User Accounts Option in Control Panel
The User Accounts Control (UAC) Control Panel option provides the ability to manage user
accounts in addition to confi guring parental controls. To access the User Accounts Control
Panel option, click Start -> Control Panel -> User Accounts.
Configurable user account options in Control Panel
Option
Explanation
Change Your Password - This link allows you to change a users password.
Remove Your Password
- This link allows you to remove a password from a users
account.
Change Your Picture - This link allows you to change the account picture.
Change Your Account Name - This link allows you to rename the account.
Change Your Account Type - This link allows you to change your account type between the
standard user and administrator account type.
Manage Another Account - This link allows you to configure other accounts on the Windows
7 machine.
Change User Account Control Settings - This link allows you to set the level of notification of
when changes are made to your computer. These notifications can prevent potentially
hazardous programs from being loaded onto the operating system. Manage Your Credentials
With this link, you can set up credentials that allow you to easily connect to websites that
require usernames and passwords or computers that require certificates.
Create A Password Reset Disk
- This link allows you to create a disk that users can
use when they forget their password.
Link Online IDs - This link allows you to link an online ID with your Windows account. This
makes it easier to share files with other computers.
Manage Your File Encryption Certificates - This link allows you to manage your file
encryption certificates.
Configure Advanced User Profile Properties - This link brings you directly to the Users Profile
dialog box in Control Panel -> System -> Advanced -> System Settings.
Change My Environment Variables - This link allows you to access the Environment
Variables dialog box directly.
15. b) Safeguarding Your Computer and Recovering from Disaster
One of the worst events you will experience is a computer that wont boot. An even worse
experience is discovering that there is no recent backup for that computer. The first step in
preparing for disaster recovery is to expect that a disaster will happen at some point and take
proactive measures to plan your recovery before the failure occurs.
Here are some of the preparations you can make:
Keep your computer up - to - date with Windows Update
Perform regular system backups.
Use current software to scan for malware (such as viruses, spyware, and adware) and make
sure you have the most recent updates.
Perform regular administrative functions, such as monitoring the logs in the Event Viewer
utility.

If you cant start Windows 7, there are several options and utilities that can be used to identify
and resolve Windows errors. The following is a broad list of troubleshooting options:
If you have recently made a change to your computer s configuration by installing a new
device driver or application and Windows 7 will not load properly, you can use the Last Known
Good Configuration, roll back the driver, or use System Restore to restore a previous system
configuration.
Windows 7 Recovery Techniques
Event Viewer - If the Windows 7 operating system can be loaded through Normal or Safe
mode, one of the first places to look for hints about the problem is Event Viewer. Event Viewer
displays System, Security, and Application logs.
Safe mode - This is generally your starting point for system recovery. Safe mode loads the
absolute minimum of services and drivers that are needed to boot Windows 7. If you can load
Safe mode, you may be able to troubleshoot devices or services that keep Windows 7 from
loading normally.
Last Known Good Configuration - This option can help if you made changes to your
computer and are now having problems. Last Known Good Configuration is an Advanced Boot
Options menu item that you can select during startup. It loads the configuration that was used
the last time the computer booted successfully. This option will not help if you have hardware
errors.
Startup Repair tool - This tool can restore system files from the Windows 7 media. This
option will not help if you have hardware errors.
Backup and Restore Center - You should use this utility to safeguard your computer.
Through the Backup utility, you can back up and restore personal files on your computer. You
can also create and restore images of your entire computer.
System Restore - System Restore is used to create known checkpoints of your systems
configuration. In the event that your system becomes misconfigured, you can restore the
system configuration to an earlier checkpoint.
If you can boot your computer to Safe mode, and you suspect that you have a system
conflict, you can temporarily disable an application or processes, troubleshoot services, or
uninstall software.
If your computer will not boot to Safe mode, you can use the Startup Repair tool to replace
corrupted system files.
If necessary, you can use the Backup and Restore Center utility to restore personal files from
backup media and to restore a complete image of your computer.
you can also use Driver Rollback. If you install a driver that causes issues on your system,
you can use the Driver Rollback utility to return the driver to its previous version.
Set 2 : Answer Key
Part A:
1. HCL refers Hardware Compatibility List
2. MMC: Microsoft Management Console
3. Windows Aero is the user interface component of Windows 7
4. Hardware today follows a Plug and Play standard
5. Backup and Restore Center utility

Part B
6. a) Microsoft Deployment Toolkit (MDT): It is used to automate desktop and server
deployment. The MDT allows an administrator to have some of the following benefits:
Administrative tools that allow for the deployment of desktops and servers through the use
of a common console
Quicker deployments and the capabilities of having standardized desktop and server images
and security
Zero touch deployments of Windows 7, Windows Server 2008, Windows Vista, Windows
Server 2003, and Windows XP
6. b) Windows Deployment Services (WDS) is an updated version of Remote Installation
Services (RIS). WDS is a suite of components that allows you to remotely install Windows 7 on
client computers. A WDS server installs Windows 7 on the client computers. The WDS server
must be confi gured with the Preboot Execution Environment (PXE) boot fi les, the images to
be deployed to the client computers, and the answer fi le. WDS client computers must be PXE

capable. PXE is a technology that is used to boot to the network when no operating system or
network confi guration has been installed and confi gured on a client computer. The WDS
clients access the network with the help of a Dynamic Host Confi guration Protocol (DHCP)
server. This allows the WDS client to remotely install the operating system from the WDS
server. The network environment must be confi gured with a DHCP server, a Domain Name
System (DNS) server, and Active Directory to connect to the WDS server. No other client
software is required to connect to the WDS server. Remote installation is a good choice for
automatic deployment when you need to deploy to large numbers of computers and the client
computers are PXE compliant.
7. a) FAT32: FAT32 is an updated version of File Allocation Table (FAT). The FAT32 version was
first shipped with Windows 95 OSR2 (Operating System Release 2) and can be used by
Windows 7. One of the main advantages of FAT32 is its support for smaller cluster sizes, which
results in more efficient space allocation than was possible with FAT16. Files stored on a FAT32
partition can use 20 to 30 percent less disk space than fi les stored on a FAT16 partition.
FAT32 supports drive sizes from 512 MB up to 2 TB, although if you create and format a FAT32
partition through Windows 7, the FAT32 partition can only be up to 32 GB. Because of the
smaller cluster sizes, FAT32 can also load programs up to 50 percent faster than programs
loaded from FAT16 partitions. The main disadvantages of FAT32 compared to NTFS are that it
does not provide as much support for larger hard drives and it does not provide very robust
security options. It also offers no native support for disk compression. Now that you
understand FAT32, lets take a look at NTFS.
NTFS: NTFS, which was first used with the NT operating system, offers the highest level of
service and features for Windows 7 computers. NTFS partitions can be up to 16 TB with 4 KB
clusters or 256 TB with 64 KB clusters. NTFS offers comprehensive folder - and fi le - level
security. This allows you to set an additional level of security for users who access the files
and folders locally or through the network. For example, two users who share the same
Windows 7 computer can be assigned different NTFS permissions so that one user has access
to a folder but the other user is denied access to that folder.
7. b) RAID Models
There are many different models of RAID but Microsoft Windows 7 uses three main models:
RAID - 0, RAID - 1, and RAID - 5. Let s take a look at each.
RAID - 0 (Stripped Volume) RAID-0 has no data recoverability but it is used for better
performance. With RAID-0 you can have a minimum of two hard disks, and these two disks
work together as a single volume. Because the two disks work together, the disks both use
their own read/write heads, giving you better performance. The downside to RAID - 0 is that if
you lose either disk, you lose the entire stripped volume. RAID - 0 is good for temp files or
noncritical data since RAID - 0 is not recoverable in the event of a hard disk failure.
RAID - 1 (Mirroring) RAID-1, also known as mirroring, allows you to set up two volumes or
disks that mirror each other. The advantage to mirroring is that if you lose one disk or volume,
you can boot to the second disk or volume (the mirror) and recover your data. The downside
to mirroring is that it is more expensive than other RAID options.
RAID - 5 Volume A RAID - 5 volume, which many years ago was known as a stripe set with
parity, uses a minimum of 3 disks (maximum of 32 disks) that work together as one volume.
The advantage to a RAID - 5 volume is that the volume uses a parity bit, which allows you to
recover your data in the event of a single hard disk failure.
15. B) Special Groups created in Windows 7
Special groups can be used by the system or by administrators. Membership in these groups
is automatic if certain criteria are met. You cannot manage special groups through the Local
Users And Groups utility, but an administrator can add these special groups to resources.
Group
Description
Creator Owner - This is the account that created or took ownership of an object. This is
typically a user account. Each object (files, folders, printers, and print jobs) has an owner.
Members of the Creator Owner group have special permissions to resources. For example, if
you are a regular user who has submitted 12 print jobs to a printer, you can manipulate your
print jobs as Creator Owner, but you cant manage any print jobs submitted by other users.
Everyone - This group includes anyone who could possibly access the computer. The Everyone
group includes all users who have been defined on the computer (including Guest), plus (if
your computer is a part of a domain) all users within the domain. If the domain has trust

relationships with other domains, all users in the trusted domains are part of the Everyone
group as well. The exception to automatic group membership with the Everyone group is that
members of the Anonymous Logon group are not included as a part of the Everyone group.
Interactive - This group includes all users who use the computers resources locally. Local
users belong to the Interactive group.
Network - This group includes users who access the computers resources over a network
connection. Network users belong to the Network group.
Authenticated Users - This group includes users who access the Windows 7 operating system
through a valid username and password. Users who can log on belong to the Authenticated
Users group.
Anonymous Logon - This group includes users who access the computer through anonymous
logons. When users gain access through special accounts created for anonymous access to
Windows 7 services, they become members of the Anonymous Logon group.
Batch - This group includes users who log on as a user account that is used
only to run a batch job. Batch job accounts are members of the Batch group.
Dial-up - This group includes users who log on to the network from a dial-up connection. Dialup users are members of the Dialup group.
Service - This group includes users who log on as a user account that is used only to run a
service. You can configure the use of user accounts for logon through the Services program,
and these accounts become members of the Service group. System When the system
accesses specific functions as a user, that process becomes a member of the System group.
Terminal Server User - This group includes users who log on through Terminal Services. These
users become members of the Terminal Server User group.