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48317
Contents
I. Introduction and Background Information....................................................................................2
II. ICT Systems....................................................................................................................................3
A. Information handling needs.......................................................................................................3
B. Previous systems.......................................................................................................................3
C. Current Systems.........................................................................................................................3
1. The ‘Contact Details’ wing of the CMDB................................................................................4
2. The ‘Player Statistics & History’ wing of the CMDB...............................................................4
3. The ‘Health & Safety’ wing of the CMDB...............................................................................4
4. Mail merging from the CMDB................................................................................................4
5. Inputs, Processing and Outputs.............................................................................................5
III. How does the system meet the purpose and goals of the organisation?..................................7
IV. How has this ICT system affected working styles?.....................................................................7
V. Review and Conclusion..................................................................................................................7
VI. Index..........................................................................................................................................7
1.1 The YJFL is a small non-profit organisation that has run in the York area since the year 2000.
The purpose of this organisation is to provide boys between the ages 10 to 16 a weekly supply of
exercise and fun, but on a more serious note helps to build their self confidence and gives the
opportunity to teach the importance of respect, both for their manager and team mates.
1.2 Coaches are trained on a yearly basis and cover topics such as health and safety (in case of
injury during games), but also to show them how to gain the players’ respect and pass on the skills to
the members themselves so that they can apply it to other situations in life.
1.3 The organisation only allows registered players to compete as the joining fees go towards
providing equipment and coaches. Any profits made are put towards team building exercises and
trips that are awarded via raffle. An example of this would be the trip to the activity centre X-scape
awarded to Pocklington in summer 2009 as they were randomly selected for the prize. The basic
structure of the organisation is hierarchical; represented in the diagram below.
Manging
Director
Head of
Head of IT
Coaching
Fixtures &
Team Health & Equiptment Application
activity
coaches Saftey department processors
planners
Figure 1
1
Abbreviation of ‘York Junior Football League’.
2 ICT Systems | Organisation Report
Jamie Pearce | Candidate No.4096 | Centre No.48317
2.1 In addition, the YJFL use their database to identify members that are regularly in breach of
the rules (further explained in the ‘Current Systems’ section of this report) and write letters to them
as a warning and eventual banning if they continue to be involved with incidents.
B. Previous systems
2.2 Prior to the current database system, the YJFL used a paper base system which consisted of
three filing cabinets containing all of the members’ applications to the league; of which were
ordered alphabetically by surname. Around 300 records where held in these cabinets which were
difficult to manage due to the limitations attached to physically organising papers.
2.3 In the year 2007, the YJFL decided to convert this system into what is now the current
database. In comparison to the current system, the paper base was very rarely used as the
organisation felt that it wasn’t worth sifting through hundreds of records unless it was absolutely
necessary.
2.4 Finally, the paper base was in no way backed up meaning that if the building in which they
were stored where to have a fire, the records would be lost and in the same way if things where
accidentally thrown away. This called for the new system to be installed which is written about in
more detail in the ‘Current Systems’ section below.
C. Current Systems
2.5 The main ICT system that the YJFL use is the database named ‘CMDB’2. The database is
password protected in order to ensure that the information can only be accessed by the YJFL, and
therefore complies with the data protection act. If the database wasn’t protected, the manager
could be prosecuted with breaking the data protection act in the event of the database being stolen.
2.6 The CMDB holds records on every member who is registered with the YJFL, containing
similar information to the paper base such as home telephone numbers, addresses and so on. This
type of information goes under the contact details wing of each member’s profile/record. The other
wings of the CMDB are player statistics & history, and the health & safety tab which is a legal
requirement in case the organisation has any issues with players being injured. On the next page is a
more in-depth evaluation of each of the wings in the CMDB, explaining how and why they are used.
2
Central Member Database.
3 ICT Systems | Organisation Report
Jamie Pearce | Candidate No.4096 | Centre No.48317
2.8 The user can search for members by any field in the table by simply navigating from the
main menu into the ‘Search Users’ sub menu, then clicking the appropriate button such as ‘By First
Name’ or ‘By Home Telephone Number’. These buttons run queries on the members table and
output information in a printable, read-only report format.
2.9 This ‘wing’ is mainly accessed at the beginning of each season when application forms are
processed. The application processors will first search the database to ensure the member doesn’t
already have a record so that data isn’t repeated (which would subsequently become redundant),
and if any details have changed they will simply update the current record.
3.3 By setting up the mail merge template, Word automatically drags through the contact details
of each member in the queried age range, and personalises the letter i.e. saying ‘Dear James’ rather
than ‘Dear Member’.
Proces Query Find all This query flags all members The query is used to mail
s members deemed to have been involved with merge letters to those
involved >3 incident(s) in the last month. who are regularly in
with >3 breach of the rules as a
incidents in warning.
the last
month.
Proces Query Find all The query flags members who have This query is used to mail
s members been involved with 3 incidents this merge a letter concerning
involved month. the member’s behaviour
with 3 and submits a fine.
incidents
this month.
Proces Query Find all This query flags all members This query is used to mail
s members involved with 4 incidents in the year. merge letters to notify
involved members of being banned
with 4 from the league.
incidents
this year.
Output Report - Reports are outputted from all -
queries. They list the names of all
members in the range of the criteria
searched, and provide a link to that
member’s record.
Output Mail To age Using the query ‘Search by Date of This mail merge may
merge group Birth’, this mail merge pulls the contain some form of
addresses, postcodes and names of newsletter ect.
members in the queried range.
Output Mail To team Using the query ‘Search by team’, This may be used to notify
merge this query pulls through the members of the teams
addresses, postcodes and names of awarded the raffle prize of
members in the queried team name. a trip, with further details.
Output Mail - Mail merges for the queries ‘Find all -
Merge members involved with >3 incidents
in the last month’, ‘Find all members
involved with 3 incidents this month’
and ‘Find all members involved with
4 incidents this year’ all pull through
the contact details of members in
breach of the rules, but the content
of the letters is personalised to
highlight the issue in hand.
III. How does the system meet the purpose and goals of the
organisation?
4.0 As stated in the introduction and background information section of this report, the
organisation’s purpose is ‘to provide boys between the ages 10 to 16 a weekly supply of exercise and
fun, but on a more serious note helps to build their self confidence and gives the opportunity to
teach the importance of respect, both for their manager and team mates’.
4.1 The ICT system allows the YJFL to quickly query for information, meaning that they have
more time to focus on the maters in hand. The system is especially useful as it keeps track of players’
histories meaning that the YJFL are able to highlight members that are frequently involved in
‘incidents’. Therefore, they can target the member and try to guide them back onto the correct path.
4.2 In addition, the CMDB’s ‘player statistics and history’ wing is extremely helpful as it keeps
track of those who maintain a good record (both in their goals but also behaviour). This makes it
easy to reward them with letters of praise via mail merge, and also increases the team’s chances of
being drawn as one of the 5 teams rewarded with trips.
6.1 Also, the CMDB has helped the YJFL to organise themselves to a higher standard due to the
fact that the database is well structured and can be queried by a much greater range of criteria in
comparison to an alphabetically ordered paper base. Subsequently, the database is more efficient in
virtually every way, not to mention the fact that its users are more confident for example if the YJFL
needed to find the records of all members in a year group using the paper base, it would be likely for
some to be missed to human error whilst sifting through hundreds of files.
VI. Index
C O
CMDB, 3, 4, 7 Organisation, 1
Output, 6
D
P
database, 3, 5
Process, 5
I
U
ICT, 1, 2, 3, 7
Input, 5 user interface, 5
M Y
Mail merge, 4, 6 YJFL, 2, 3, 4, 5, 7