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APC Surgery

g y
Th Final
The
Fi l Assessment
A
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Accessible
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Retail
t il & Sh
Shop
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Agent
g tS
Society
i ty
Thursday 16 February 2012

AR SAS APC S
Surgery
Introduction
Richard Bourchier

Allsop LLP Head of Lease Consultancy

APC Assessor Chairman

APC C
Counsellor/Supervisor
ll /S
i

Some of you may have me chair your APC Final Interview - HELP!!!!

Paul Hope

Mason & Partners

APC Assessor

APC Counsellor/Supervisor
p

AR SAS APC S
Surgery
Introductions

What about you?

How many
y here are taking
g the APC this round?

What
a do you want
a to
o ge
get ou
out o
of this
s sess
session?
o

AR SAS APC S
Surgery
The Ground Rules

These comments are my opinions not official RICS policy

I cantt guarantee
t you success!!

You will have to do the work.

This talk is to familiarise yyou with the process.


p

AR SAS APC S
Surgery
Attitude

How do yyou treat the p


panel?

Professionally

Courteously

View the
Vi
th panell as an iinterested,
t
t d wellll iinformed
f
d client
li t tto whom
h
you are
presenting
p
gap
project.
j

How should yyou come across?

Professional

Engaged and engaging

Dont talk for talk sake

Easy
y to talk yyourself down a blind alley.
y

Not arrogant or over


over-confident
confident

Interested in the Profession

Commercially aware and well informed

If possible not scared!

AR SAS APC S
Surgery
The Panel

Usuallyy Chairman and 2 Assessors

There to find out what you know

Not trying to trip you up

H
Have
tto cover a llott off ground
d iin an h
hour

Will allow for only 2 years training not experts yet!

Need to protect reputation and integrity off RICS


CS

Are g
given clear g
guidance on q
questioning
g

Want to get the best out of you

Dont like writing


g referral reports!
p

Belie e it or not we
Believe
e want
ant to pass you.
o

AR SAS APC S
Surgery
The Final Assessment Interview

Aims:
To determine whether you:

C express yourselflf clearly


Can
l l iin presentation
t ti and
d iinterview.
t i

Can demonstrate your understanding of knowledge gained and


competencies achieved to support the evidence given in your written
submissions.
b i i

Have an acceptable understanding of the role and responsibilities of a


Chartered Surveyor
Surveyor.

Can apply
pp y yyour p
professional and technical skills to the benefit of yyour
employers/clients.

Key Elements:

Critical Analysis presentation and questioning

Interview experience based questioning

AR SAS APC S
Surgery
The Final Assessment Interview

Format:

Formal interview and presentation

Panell comprises
P
i
Ch
Chairman
i
and
d2A
Assessors allll with
ith relevant
l
t
experience
p
((hopefully!)
p
y)

Sometimes an Auditor checking on the Panel


Panel, not you!

Clear g
guidelines on timetable and q
questioning
g

Experience based questioning

Aims to get a holistic view of training, experience and interview

AR SAS APC S
Surgery
The Final Assessment Interview

Candidate Preparation:
p

Submit paperwork critical analysis,


analysis experience record
record, PD record
record

Prepare Critical Analysis presentation

Requirements - RICS Candidate Guide to the APC

Make sure that it is p


perfect no spelling
p
g mistakes

Re read paperwork to identify likely questions


Re-read

Make sure yyou know what yyou did,, how and whyy for everyy project
p j
yyouve
mentioned

R i
Review
PD record
d

You can guide the panel to areas of questioning

Wh t involvement
What
i
l
t have
h
you had
h d with
ith th
the RICS?

Read and learn the RICS Rules of Conduct


Conduct, Core Principles
Principles, Rules for
Members/Firms

Keep
p up
p to date with topical
p
issues.

AR SAS APC S
Surgery
The Final Assessment Interview

Assessor Preparation:
p

Assessors receive paperwork 3 to 4 weeks in advance

Will have
h
read
d and
d raised
i d any questions
ti
or queries
i with
ith Ch
Chairman
i

Chairman will have allocated questioning responsibilities

Will read and re-read documentation to get a detailed understanding off


experience
p

Will have checked numbers add up and for inconsistencies

Will have identified areas/projects that can form basis of questioning

Crucial!

Will know
o the
e facts
ac s o
of the
e ccritical
ca a
analysis
a ys s

If poor you have probably been referred in the panels


panel s collective minds

You have had weeks and months to prepare and hone this it

Will already have formed a view about your training and experience

AR SAS APC S
Surgery
The Final Assessment Interview

On the day:
y

Get to the assessment centre in good time

H
Have
your d
documentation
t ti with
ith you!!

Be professional

Dress code

Listen to and follow instructions

Dont forget
g yyou will be stressed/nervous/apprehensive!
pp

Panel know this and will take account of it

When told
told, walk to assessment room
room, knock and wait
wait.

AR SAS APC S
Surgery
The Final Assessment Interview

Timetable:
0 min

Welcome/introduce/settle

1 min
i

Ch i explains
Chair
l i process/ice
/i b
breaker
k

3 min

Critical Analysis presentation

13 min

End presentation signpost questions

14 min

Questions on Critical Analysis

24 min

End q
questions signpost
g p
open
p q
questioning
g

25 min

Open competency based questioning by assessors

51 min

End q
questions signpost
g p
Chairmans q
question

52 min

Chairmans q
questions
estions

59 min

Re-visit
Re
visit missed questions/Last word

60 min
i

Th k/ l
Thank/close/see
/
outt

AR SAS APC S
Surgery
The Final Assessment Interview

The Chairmans Role:

To run the interview

T introduce
To
i t d
and
d settle
ttl th
the candidate
did t

To control timing of interview

To signpost moving from


f
one section off the interview to the next

To keep assessors under control

To make sure candidate g


given a fair chance

To ask general
general, rules of conduct and ethics questions

To complete
p
p
paperwork
p
and write referral reports
p
if needed

AR SAS APC S
Surgery
The Final Assessment Interview

Introductions:

Chairman will introduce Panel

Gi candidate
Give
did t chance
h
to
t settle/prepare
ttl /

Explain process and how it will work

Ice breaker usually related to last few


f
weeks work

Check candidate fit


fit and well and able to proceed
proceed

Ask candidate to begin


g

AR SAS APC S
Surgery
The Final Assessment Interview

Critical Analysis
y
Presentation:

10 minutes don
dontt over
over-run
run

YOU HAVE CONTROL

Be well prepared

Make it interesting especially iff late in the day!

Keep visual aids relevant

DONT regurgitate
g g
yyour critical analysis
y report
p

Cover the key issues and learning points

Explain
p
the options
p
and solutions

Lea e some areas open for q


Leave
questions
estions

A good
d presentation
t ti will
ill make
k th
the restt off th
the iinterview
t i
go wellll

AR SAS APC S
Surgery
The Final Assessment Interview

Critical Analysis Presentation:


S
Suggested
t d structure:
t t

Tell them briefly what you are going to tell them

30 secs

Remind them about property and subject

1 min

Key Issue 1

2 min 15 secs

Keyy Issue 2

2 min 15 secs

Key Issue 3

2 min 15 secs

What yyou learnt

1 min 30 secs

Remember it is a CRITICAL ANALYSIS you can highlight where things


went wrong and what you could have done better

Keep
p it interesting
g but keep
p to time

AR SAS APC S
Surgery
The Final Assessment Interview
Critical Analysis
y
Questioning:
g

The
e 2 assesso
assessors
s will have
a e 5 minutes
u es eac
each

Th will
They
ill focus
f
on the
th critical
iti l analysis
l i

They will be looking to deal with competency areas

Th may wellll question


They
ti why
h you did certain
t i thi
things th
the way you did th
them

They expect you to be an expert in this project

AR SAS APC S
Surgery
The Final Assessment Interview

Competency
p
y Based Q
Questioning:
g
The Assessors:

Th assessors will
The
ill h
have 12 minutes
i t off questioning
ti i each
h

The questions must be experience based ie,


ie come from what you have
done

If yyour paperwork
p p
doesnt g
give clear indication of what yyou have done
they will ask

They will usually advise which competency they are questioning

Will try to avoid closed questions

Will sometimes ask Level 3 or above q


questions to g
get a feel for how
much you know

W t always
Wont
l
start
t t att Level
L
l 1!

Wontt tell you if you are right or wrong!


Won

AR SAS APC S
Surgery
The Final Assessment Interview
Competency
p
y Based Questioning:
g
The
e Ca
Candidate:
d da e

Listen
Li
t ANSWER THE QUESTION no more!! dont
d t give
i everything

thi I
know about answers you will just dig a hole

Think before you answer give yourself time

Make yyour answers commercially


y relevant

If you don
dontt know the answer dont
don t guess park it and come back later

Know
o you
your limitations
a o s - if it iss beyo
beyond
d you
your level
e e o
of e
expertise
pe se do
dont cclaim
a it
is

Smile good body language/eye contact

Dontt get caught up in a round of quick


Don
quick fire questions
questions

Enjoy
j y yyourself yyou are trying
y g show to show yyourself in the best
possible light

AR SAS APC S
Surgery
The Final Assessment Interview
Chairmans Questions:

Does
oes not
o need
eed to
o be e
experience
pe e ce based

Failil tto answer correctly


F
tl on R
Rules
l off C
Conduct,
d t 12 C
Core P
Principles,
i i l
R
Rules
l
for Members/Firms and YOU WILL BE REFERRED!

Mandatory Competencies

Topics
p covered

Question examples

AR SAS APC S
Surgery
The Final Assessment Interview
Close:

You
ou will be g
given
e a
an oppo
opportunity
u y to
o co
come
e bac
back o
on ques
questions
o s you passed
on

You will have an opportunity to correct any errors

Chairman will close interview

Collect anyy p
papers
p

Be reminded that RICS will advise outcome in 21 days

Thank
a Panel
a e

A k d tto return
Asked
t
to
t reception
ti to
t check
h k out
t

AR SAS APC S
Surgery
The Final Assessment Interview
Afterwards:

Return
e u to
o RICS
CS Reception
ecep o to
o check
c ec ou
out

Gi yourselflf a b
Give
break!
k!

Don t get straight back in car or go back to office give yourself a chance
Dont
to cool
cool off!
off !

Dont dwell on answers yyou g


got wrong
g it is a holistic assessment

Wait 21 days for the letter from the RICS


RICS

Ce eb a e
Celebrate!

AR SAS APC S
Surgery

A BIT OF A MOCK

WHO WILL VOLUNTEER?

Good Luck!

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