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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL
AZ1-L Chassis
ORIGINAL MANUAL ISSUE DATE: 2/2010

Version
1.0

Date

Subject

2/23/2010 No revisions or updates

LCD Digital Color TV

9-888-291-01

Self Diagnosis

Supported model

SERVICE MANUAL
AZ1-L Chassis

LCD Digital Color TV

9-888-291-01

MODEL LIST
MODEL
KDL-32EX407

COMMANDER

DESTINATION

RM-YD050

COLUMBIA

MODEL
KDL-40EX407

COMMANDER

DESTINATION

RM-YD050

COLUMBIA

TABLE OF CONTENTS
Specifications..................................................................................................................................................................................1
Warnings and Cautions ..................................................................................................................................................................3
Safety-Related Warning ..................................................................................................................................................................4
Safety Check-Out ............................................................................................................................................................................5
Self Diagnosis Functions ...............................................................................................................................................................7
SEC 1. Disassembly/Part Number Information ..........................................................................................................................11
1-1. Table-Top Stand Assembly Removal ...............................................................................................................................11
1-2. Rear Cover, Under Cover, Speaker Brackets and Loudspeakers Removal ................................................................... 12
1-3. Bottom Frame, Switch Unit, G2LE/G2HE (Power) Boards, Panel Supports,
BAL Board, Side Jack Bracket, LCD Panel and HLR Board Removal ........................................................................... 13
1-4. Cleaning the LCD Panel ................................................................................................................................................. 14
1-5. Screw Legend................................................................................................................................................................. 14
1-6. Connectors ..................................................................................................................................................................... 14
1-7. Accessories and Packaging ........................................................................................................................................... 15
1-8. Miscellaneous ................................................................................................................................................................ 15
1-9. Remote Commander ...................................................................................................................................................... 15
SEC 2. Service Adjustments ........................................................................................................................................................16
2-1. Accessing Service Adjustment Mode ............................................................................................................................. 16
2-1-1. Viewing the Service Menus ..................................................................................................................................17
2-1-2. Using the Remote Commander to View or Change Service Data ........................................................................18
2-2. Adjustments After Replacing the BAL Board .................................................................................................................. 18
2-2-1. Updating the Software ..........................................................................................................................................18
2-2-2. Selecting the Model ..............................................................................................................................................19
2-2-3. Selecting the Destination ......................................................................................................................................20
KDL-32EX407/40EX407

TABLE OF CONTENTS
2-2-4. Selecting the TV Color..........................................................................................................................................20
2-2-5. Verifying the Model and Panel Information ...........................................................................................................22
2-2-6. Reconnecting All Cables.......................................................................................................................................22
2-3. White Balance Adjustments ............................................................................................................................................ 23
2-4. Resetting the TV to Factory Condition ............................................................................................................................ 24
2-4-1. Resetting the TV to Factory Condition Using Service Mode ................................................................................24
SEC 3. Diagrams ...........................................................................................................................................................................25
3-1. Circuit Boards Location .................................................................................................................................................. 25
3-2. Block Diagram ................................................................................................................................................................ 26

KDL-32EX407/40EX407

ii

SPECIFICATIONS
Licensing Information
Sistema
Sistema de TV

Anlogo: NTSC 3.58 (para modelos series EX507/EX407)


Digital: DVB-T (para los modelos series EX507/EX407)

Cobertura de canales
Sistema del panel
Salida de bocinas

HDMI IN 1/2/3/4
(Entrada HDMI 1/2/3/4)

AURICULAR
AUDIO OUT (Salida de audio)
DIGITAL AUDIO OUT
(OPTICAL)
(Salida de audio digital ptica)
PC IN (Entrada de PC)
PC/HDMI 4 AUDIO IN
(Entrada de audio de PC/HDMI 4)
USB

HDMI, the HDMI logo and High-Definition Multimedia Interface


are trademarks or registered trademarks of HDMI Licensing, LLC.

VHF: 2-13, UHF: 14-69


CATV (Anlogo): 1-125
Panel LCD (pantalla de cristal lquido)
10 W + 10 W

Fergason Patent Properties, LLC:


U.S. Patent No. 5,717,422
U.S. Patent No. 6,816,141

Terminal externo de 75 ohmios para entrada de seal de radiofrecuencia

Manufactured under license from Dolby Laboratories. Dolby, Pro


Logic, and the double-D symbol are trademarks of Dolby
Laboratories.

Tomas de entrada/salida
CABLE/ANTENNA
(Cable/Antena)
VIDEO IN 1/2/3
(Entrada de video 1/2/3)
COMPONENT IN 1/2
(Entrada de componente 1/2)

Macintosh is a trademark of Apple Inc., registered in the U.S. and


other countries.

VIDEO / AUDIO
YPBPR (video componente)
Formato de seal: 480i, 480p, 720p, 1080i, 1080p (para los modelos series EX507/EX407)

AUDIO
HDMI: Video: 480i, 480p, 720p, 1080i, 1080p, 1080/24p (para los modelos series EX507/EX407)
Audio: PCM lineal de dos canales 32; 44,1 y 48 kHz, 16, 20 y 24 bits, Dolby Digital
HDMI:
AUDIO (HDMI IN 4)
Minitoma estreo
500 mVrms (tpico)
Seal de audio ptica digital PCM/Dolby Digital

Blu-ray Disc is a trademark.


BRAVIA and
, Motionflow, BRAVIA Sync, and
are trademarks or registered marks of Sony Corporation.
PlayStation is a registered trademark and PS3 is a trademark of
Sony Computer Entertainment Inc.
XrossMediaBar is a trademark of Sony
Corporation. XMB is a trademark of Sony
Corporation and Sony Computer
Entertainment Inc.
PlayStation is a registered trademark and
PS3 is a trademark of Sony Computer
Entertainment Inc.

Subminiatura D de 15 contactos, RGB analgico


Minitoma estreo

Consulte el i-Manual para el formato compatible.

AstroTV is software developed by TQTVD Software Ltd. that the norm of interactivity
of the Brazilian System of Digital TV Ginga implements NBR-15606

KDL-32EX407/40EX407

SPE C I F I C A T I O N S
0RGHO 1DPH .'/
3RZHU DQG RWKHUV
3RZHU 5HTXLUHPHQW
3RZHU &RQVXPSWLRQ

(;

(;
110-240 V AC, 50/60 Hz

LQ XVH
LQ '$0
LQ VWDQGEy

6FUHHQ 6L]H
(LQFKHV PHDVXUHG GLDgRQDOOy)
'LVSOD\ 5HVROXWLRQ
SpHDNHU )XOO 5DQge (2)

114 W

155 W
15 W
Less than 0.2 W

31.5
40
(32 class)
1,920 dots (horizontal) x 1,080 lines (vertical)
PP

45 x 130

'LPHQVLRQV
ZLWK VWDQG PP
ZLWKRXW VWDQG PP
ZDOO PRXQW KROH SDWWHUQ PP
ZDOO PRXQW VFUHZ VL]H PP

800 x 532 x 220 mm


800 x 497 x 97 mm
200 x 200

992 x 635 x 250 mm


992 x 598 x 100 mm
300 x 300
M6 x 8-12 mm

0DVV
ZLWK VWDQG
kg

11.0 kg

15.9 kg

9.5 kg

13.9 kg

ZLWKRXW VWDQG
kg
6XSSOLHG $FFHVVRULHV

Remote Control RM-YD050(1)/Size AAA Batteries(2)/Table-Top Stand

2SWLRQDO $FFHVVRULHV

Screws(M5X16)(4)/Screws (M4x10)(3)
Connecting Cables/Support Belt Kit/Wall-Mount Bracket: SU-WL500

Design and specifications are subject to change without notice.


* Download Acquisition Model (DAM) is used for software updates and/or collecting data to TV Guide On Screen.

KDL-32EX407/40EX407

W A R N I N G S A N D CA U T I O N S
CAUTION
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CARRYING THE TV
 arry the TV with the adequate number of people; larger size TVs require two or more people.
 orrect hand placement while carrying the TV is very important for safety and to avoid
damage.

WARNING!!
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! SAFETY-RELATED COMPONENT WARNING!!


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NCDQT IWCTCPVGG

KDL-32EX407/40EX407

SAFETY- R ELATED W A R N I N G
USE CAUTION WHEN HANDLING THE LCD PANEL
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
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KDL-32EX407/40EX407

SAFETY CHECK- O UT
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To Exposed Metal
Parts on Set

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AC
Voltmeter
(0.75V)

0.15 F

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Earth Ground

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CNN QVJGT GZRQUGF OGVCN RCTVU HQT #% NGCMCIG %JGEM NGCMCIG CU FGUETKDGF
DGNQY

KDL-32EX407/40EX407

SAFETY CHECK - O UT
LEAKAGE TEST
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#
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Trouble Light
AC Outlet Box

Ohmmeter

Cold-water Pipe

HOW TO FIND A GOOD EARTH GROUND


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KDL-32EX407/40EX407

SELF DI A G N O S I S FUNCTIONS

Self Diagnosis

Supported model

SELF DIAGNOSIS FUNCTION


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DIAGNOSTIC TEST INDICATORS


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'LDJQRVWLF ,WHP
RGB_SEN
MAIN_POWER
DC_ALERT
DTT_WDT
AUD_PROT
BALANCER
TCON ERR
HFR ERROR
P_ID_ERR
BACKLITE
TEMP_ERR
FAN_ERR

KDL-32EX407/40EX407

'LDJQRVWLF ,WHP
'HVFULSWLRQ
RGB Sensor ACK Error

1XPEHU RI WLPHV 6WDQGE\


/(' EOLQNV
NA

Main Power Error

DC Alert
DTT Error
Audio Error Detection
Panel Balancer Error
TCON Error
HFR Error
Panel ID NVM Error
Backlight Error
Temperature Error
Fan Error
(Not used in these models)

3
4
5
6
7

3RVVLEOH /RFDWLRQ
NA
G2LE (Power) Board (KDL-32EX407 Only)
G2HE (Power) Board (KDL-40EX407 Only)
BAL Board
BAL (Main) Board
G2LE (Power) Board (KDL-32EX407 Only)
G2HE (Power) Board (KDL-40EX407 Only)
BAL (Main) Board (KDL-40EX407 Only)
BAL (Main) Board
LCD Panel
TCON Control MT Board
BAL (Main) Board
BAL (Main) Board
NA

SELF DIAGNOSIS FUNCTIONS


STANDBY LED FLASH COUNT

Ambient Sensor/
(IR) Infrared Receiver

KDL-32EX407/40EX407

Picture Off /
Timer LED

Standby LED

Power LED

SELF DI A G N O S I S FUNCTIONS
VIEWING THE SELF CHECK DIAGNOSTIC LIST
(QT GTTQTU YKVJ U[ORVQOU UWEJ CU QRQYGT UQOGVKOGU UJWVU QHHR QT QUETGGP UQOGVKOGU IQGU QWVR VJCV ECPPQV DG EQPTOGF KV KU RQUUKDNG VQ
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&+52.#;

%JCPPGN 5

219'4

8QNWOG

016' 6JKU FKHHGTU HTQO CEEGUUKPI 5GTXKEG #FLWUVOGPVU /QFG 8QNWOG


SELF CH ECK ( 1 )

< 1 > N EXT PA GE- >

0 0 2 MA I N P
0 0 3 D C_ ALERT1
0 0 4 D C_ ALERT2

0501210811 0412311234 0311111825 00


0000000000 0000000000 0000000000 00
0000000000 0000000000 0000000000 00

0 0 6 BL
0 0 7 TEM P

0000000000 0000000000 0000000000 00


0000000000 0000000000 0000000000 00

0 0 9 FA N

0000000000 0000000000 0000000000 00


Error count (00-99)
Error history (Last failure time beforehand)
Error history (Failure time before last)
Error history (The last failure time)
Item name
STBY LED flash time

12345-00333-06789
Panel operation time by hour (MAX:65535)
Boot count (MAX:65535)
Total operation time by hour (MAX:65535)

KDL-32EX407/40EX407

SELF DI A G N O S I S FUNCTIONS
CLEARING THE SELF CHECK DIAGNOSTIC LIST
5KPEG VJG FKCIPQUVKE TGUWNVU FKURNC[GF QP VJG UETGGP CTG PQV CWVQOCVKECNN[ ENGCTGF CNYC[U EJGEM VJG UGNH FKCIPQUVKE UETGGP CHVGT [QW JCXG
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%JCPPGN

%JCPPGN

EXITING THE SELF CHECK DIAGNOSTIC SCREEN


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VJG 68

KDL-32EX407/40EX407

10

SEC 1. DISASSEMBLY/PART NUMBER INFORMATION


1-1. TABLE-TOP STAND ASSEMBLY REMOVAL

Components not identified by a part number or


description are not stocked because they are seldom
required for routine service.

A Remove 4 screws from Table-Top Stand Assembly


B Lift TV set up to detach from Table-Top Stand Assembly

The component parts of an assembly are indicated by the


reference numbers in the far right column of the parts list
and within the dotted lines of the diagram.

* Items marked with an asterisk are not stocked since


they are seldom required for routine service. Expect
some delay when ordering these components.

NOTE: The components identified by a red outline and a mark contain


confidential information. Specific instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.

NOTE: The components identified by shading


and ! mark are critical for safety. Replace only
with part number specified.

(Check the Sony Electronics Service Information website for any additional service related issues for this model.)

A
B
4

7
3
5

C Gently place the TV set face down onto a soft cloth

REF. NO.

Soft Cloth

KDL-32EX407/40EX407

PART NO.

X-2514-986-1

X-2514-987-1

4-158-391-01

4-158-374-01

4-174-813-01

4-158-401-01

DESCRIPTION

[ASSEMBLY INCLUDES]

BASE (M3B) ASSEMBLY


(KDL-32EX407 ONLY)
BASE (ML3B) ASSEMBLY
(KDL-40EX407 ONLY)
COVER, STAND (ML3B)
(KDL-40EX407 ONLY)
BASE, STAND (ML3B)
(KDL-40EX407 ONLY)
COVER, NECK (M3B)
(KDL-32EX407 ONLY)
COVER, NECK (ML3B)
(KDL-40EX407 ONLY)

[2-3]

REF. NO.

PART NO.

DESCRIPTION

[ASSEMBLY INCLUDES]

4-174-808-01

4-158-355-01

6
7

4-159-298-01
SCREW, +PSW M4X10
2-580-608-01
SCREW, +PSW M5X16
(SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
For product protection and safety reasons, Sony strongly recommends
that you use the screws provided with the TV
CAUTION: These screws cannot be used to secure the TV to
the Wall Mount Brackets
2-580-608-01

NECK (M3B)
(KDL-32EX407 ONLY)
NECK (ML3B)
(KDL-40EX407 ONLY)

SCREW, +PSW M5X16

11

DISASSEMBLY/PART NUMBER INFORMATION


NOTE: The components identified by a red outline and a mark contain
confidential information. Specific instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.

NOTE: The components identified by shading


and ! mark are critical for safety. Replace only
with part number specified.

1-2. REAR COVER, UNDER COVER, SPEAKER BRACKETS AND LOUDSPEAKERS REMOVAL
A Remove screws from Rear Cover
10 from KDL-32EX407 ONLY

(Check the Sony Electronics Service Information website for any additional service related issues for this model.)

8 from KDL-40EX407 ONLY

B Remove 2 screws from Rear Cover Top-Center


C Remove 2 screws from Rear Cover Bottom-Center (KDL-40EX407 ONLY)
D Remove 1 screw from Terminal position
E Remove 1 screw from Side Jack position
F Lift up Rear Cover from bottom to remove from Bezel Assembly
G Disconnect Power Cord from G2LE/G2HE (Power) Boards and detach from Under Cover
H Remove 1 screw from Under Cover to detach from Bottom Frame
56

I Remove 1 screw from Speaker Bracket-L to remove from Bezel Assembly


J Remove 2 screws from Loudspeaker to remove from Speaker Bracket-L

54

K Remove 1 screw from Speaker Bracket-R to remove from Bezel Assembly


L Remove 2 screws from Loudspeaker to remove from Speaker Bracket-R

55

M Slide out Vesa Brackets to remove from Rear Cover


NOTE: The Vesa Brackets are not included with the Rear Cover and
must be reattached to the replacement Rear Cover

53

56
57

52

M
K

51

REF. NO.

J
B

PART NO.

51

4-172-264-01

51

4-167-455-01

52
53

3-297-324-02
4-166-138-01

53

4-166-136-01

54

4-167-326-01

KDL-32EX407 Only
KDL-40EX407 Only

F
C
KDL-32EX407 Only
KDL-40EX407 Only

KDL-32EX407/40EX407

DESCRIPTION

REAR COVER (32)


(KDL-32EX407 ONLY)
REAR COVER (40)
(KDL-40EX407 ONLY)
COVER, ECS
COVER, UNDER (32)
(KDL-32EX407 ONLY)
COVER, UNDER (37)
(KDL-40EX407 ONLY)
BRACKET, VESA (S)

[ASSEMBLY INCLUDES]

REF. NO.

PART NO.

55

4-166-134-01

55

4-166-132-01

56
57

1-858-364-22
4-166-133-01

57

4-166-131-01

2-580-640-01
2-580-595-01
7-685-648-79
4-159-298-01

DESCRIPTION

[ASSEMBLY INCLUDES]

BRACKET, SP (32R)
(KDL-32EX407 ONLY)
BRACKET, SP (40R)
(KDL-40EX407 ONLY)
LOUDSPEAKER
BRACKET, SP (32L)
(KDL-32EX407 ONLY)
BRACKET, SP (40L)
(KDL-40EX407 ONLY)
SCREW, +BVTP 4X16 TYPE2 IT-3
SCREW, +PSW M3X12
(KDL-32EX407 ONLY)
SCREW +BVTP 3X12 TYPE2 IT-3
SCREW, +PSW M4X10

12

DISASSEMBLY/PART NUMBER INFORMATION


1-3. BOTTOM FRAME, SWITCH UNIT, G2LE/G2HE (POWER) BOARDS, PANEL SUPPORTS,
BAL BOARD, SIDE JACK BRACKET, LCD PANEL AND HLR BOARD REMOVAL
A Slide Side Jack Bracket to right side of BAL Board to detach from position
B Remove 4 screws from BAL Board

NOTE: The components identified by a red outline and a mark contain


confidential information. Specific instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.

NOTE: The components identified by shading


and ! mark are critical for safety. Replace only
with part number specified.

(Check the Sony Electronics Service Information website for any additional service related issues for this model.)

C Disconnect 5 connectors from BAL Board


D Remove 1 PWB Holder to detach BAL Board from LCD Panel

101

E Remove 2 screws from Bottom Frame to detach from Bezel Assembly (KDL-40EX407 ONLY)
F Remove 2 screws from Bottom Frame to detach from LCD Panel
G Remove 4 screws from G2LE/G2HE (Power) Boards
H Disconnect 4 connectors from G2LE/G2HE (Power) Boards

102

I Lift up Switch Unit and disconnect 1 connector to remove from Bezel

108

J Press down on Panel Support


K Slide out Panel Support to remove from Bezel Assembly
K

L Carefully Lift up Panel to remove from Bezel Assembly


M Disconnect 1 connector from HLR Board and release clips,
then lift up to detach from position
NOTE: The Mini Card Spacers and PWB Holder are not included
with the Boards and must be replaced when replacing the Boards.

107

103

104

106

105

Mini Card
Spacer

REF. NO.

H
G

M
D

PART NO.

101

4-166-126-11

101

4-166-126-01

DESCRIPTION

[ASSEMBLY INCLUDES]

SUPPORT, PANEL
(KDL-32EX407 ONLY)
SUPPORT, PANEL
(KDL-40EX407 ONLY)

102

X-2547-547-1

102

X-2547-548-1

BEZEL ASSEMBLY (CY32 DS)


(KDL-32EX407 ONLY)
BEZEL ASSEMBLY (CY40 DS)
(KDL-40EX407 ONLY)

103
104

A-1753-637-A
HLR BOARD, MOUNTED
N/A
LCD PANEL
FOR ALL SUPPORT, PANEL PART NUMBER INFORMATION
REFER TO THE LCD PANELS SERVICE MANUAL
4-175-711-01
BRACKET, SIDE JACK

REF. NO.

PART NO.

107

1-474-200-11

KDL-32EX407/40EX407

105

[ASSEMBLY INCLUDES]

1-487-725-11

G2LE (POWER) BOARD, COMPLETE


(KDL-32EX407 ONLY)
G2HE (POWER) BOARD, COMPLETE
(KDL-40EX407 ONLY)
SWITCH UNIT

107

1-474-202-21

2-580-640-01
2-580-592-01
4-159-298-01

SCREW, +BVTP 4X16 TYPE2 IT-3


SCREW, +PSW M3X8
SCREW, +PSW M4X10

DESCRIPTION

106
A-1769-679-A
BAL BOARD, COMPLETE
NOTE: For BAL Board replacement, please refer to section 2-4. Adjustments after
Replacing the BAL Board.
NOTE: Final software is not installed on this BAL Board. Install the update after replacing
this board using the instructions provided with the software.

108

13

DISASSEMBLY/PART NUMBER INFORMATION


NOTE: The components identified by a red outline and a mark contain
confidential information. Specific instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.

NOTE: The components identified by shading


and ! mark are critical for safety. Replace only
with part number specified.

1-4. CLEANING THE LCD PANEL


CAUTION: When cleaning the TV be sure to unplug the power cord to avoid any chance of electric shock.
Clean the cabinet of the TV with a dry soft cloth.
Wipe the LCD screen gently with a soft cloth.

(Check the Sony Electronics Service Information website for any additional service related issues for this model.)

o Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
o If using a chemically pretreated cloth, please follow the instruction provided on the package.

1-6. CONNECTORS

o Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
o Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.
INV

154
TCON
CN6402

153
CN2600

KDL-32EX407

`
a
d
e
j
h

P/N
2-580-640-01
2-580-595-01
7-685-648-79
2-580-608-01
2-580-592-01
4-159-298-01

DISCRIPTION
SCREW, +BVTP 4X16 TYPE2 IT-3
SCREW, +PSW M3X12
SCREW, +BVTP 3X12 TYPE2 IT-3
SCREW, +PSW M5X16
SCREW, +PSW M3X8
SCREW, +PSW M4X10

REMARKS
RC(10), SPKR BRKT LEFT(1), SPKR BRKT RIGHT(1)
RC TOP-CENTER(2)
RC to SIDE JACK(1), RC to TRMNL AREA(1), SPKR-L(2), SPKR-R(2)
TABLE-TOP STAND(4)
G2LE(4), BAL(4)
UNDER COVER(1), BTM FRAME(2), NECK to BASE(3)

CN6401

SWITCH UNIT

1-5. SCREW LEGEND


TOTAL
12
2
6
4
8
6

BAL

152
CN4300
CN3800

G2LE/G2HE

CN2561
CN2602

151

SP

SP
HLR

KDL-40EX407

`
a
d
e
j
h

P/N
2-580-640-01
2-580-595-01
7-685-648-79
2-580-608-01
2-580-592-01
4-159-298-01

DISCRIPTION
SCREW, +BVTP 4X16 TYPE2 IT-3
SCREW, +PSW M3X12
SCREW, +BVTP 3X12 TYPE2 IT-3
SCREW, +PSW M5X16
SCREW, +PSW M3X8
SCREW, +PSW M4X10

KDL-32EX407/40EX407

REMARKS
TOTAL
RC(8), SPKR BRKT LEFT(1), SPKR BRKT RIGHT(1), BTM FRM to BEZ ASSY(2)
12
NOT IN THIS MODEL
0
RC to SIDE JACK(1), RC to TRMNL AREA(1), SPKR-L(2), SPKR-R(2)
6
TABLE-TOP STAND(4)
4
G2HE(4), BAL(4)
8
RC TOP-CENTER(2), RC BTM-CENTER(2), UNDER COVER(1), BTM FRM(2), NECK to BASE(3)
10

REF. NO.

PART NO.

151

1-910-101-28

151

1-910-101-30

152

1-910-060-07

152

1-910-060-15

DESCRIPTION

[ASSEMBLY INCLUDES]

HARNESS ASSEMBLY
(KDL-32EX407 ONLY)
HARNESS ASSEMBLY
(KDL-40EX407 ONLY)
CONNECTOR ASSEMBLY 15P
(KDL-32EX407 ONLY)
CONNECTOR ASSEMBLY 15P
(KDL-40EX407 ONLY)

REF. NO.

PART NO.

153

1-837-516-11

153

1-837-520-11

154

1-910-060-08

154

1-910-060-16

DESCRIPTION

[ASSEMBLY INCLUDES]

(LVDS) FLEXIBLE FLAT CABLE


(KDL-32EX407 ONLY)
(LVDS) FLEXIBLE FLAT CABLE
(KDL-40EX407 ONLY)
CONNECTOR ASSEMBLY 14P
(KDL-32EX407 ONLY)
CONNECTOR ASSEMBLY 14P
(KDL-40EX407 ONLY)

14

DISASSEMBLY/ PART NUMBER I N F O R M A T I O N


$&&(6625,(6 $1' 3$&.$*,1*
3-299-071-03
4-180-188-31
4-176-351-11
X-2348-140-3

FLYER, SAFETY
MANUAL, INSTRUCTION
SUPPLEMENT(STAND INSTALLATION)
SUPPORT BELT KIT

0,6&(//$1(286
!

1-837-452-11
7-632-452-24

AC POWER SUPPLY CORD WITH CONN


TAPE (NO.303) 18MMX35M YEL

5(027( &200$1'(5
1-487-833-11

REMOTE COMMANDER (RM-YD050)

KDL-32EX407/40EX407

15

SEC 2. SERVICE ADJUSTMENTS


2-1. ACCESSING SERVICE ADJUSTMENT MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
Channel 5

DISPLAY

Volume +
POWER

DISPLAY
Onscreen cursor
and select button

DIGITAL

SERVICE

001 OP
000 VERS

---

POWER
<MAIN>
DM1.301J00AA
M2.105C
DD1.016J00AA
(DM1.3 01J00AA)
WP00.521J00AA
ID25C73683
PID506A0000
WF:2.0.0.99
WF:0B
Camera FW
Camera FW

<SUB>
SM1.010W00AA
SB1.000W00AA
SD1.010W00AA
RF01.05
ID1C117081
LTY550HJ01
<BEM>
BM1.012W00LU
BB1.000W00LU
BD1.011J46LUX
---.---------

Sample Service Menu

VOLUME+

RM-YD050

KDL-32EX407/40EX407

16

SERVICE ADJUSTMENTS
2-1-1. VIEWING THE SERVICE MENUS
Use the Remote Commander to view the Digital, Chassis and Sub
Service Menus and their options.
3. To display the Service Menu that contains the Category you
want to adjust, press JUMP or OPTIONS on the Remote
Commander.

Within each Service Menu are Categories and data information.

Item number

CHASSIS
000
000

SERVICE
CXD2813R
H_DET_NOSIG_CNT 1

Category number

Item name
Category name
Data

Sample Chassis Service Menu


DIGITAL

SERVICE

001 OP
000 VERS

---

<MAIN>
DM1.301J00AA
M2.105C
DD1.016J00AA
(DM1.3 01J00AA)
WP00.521J00AA
ID25C73683
PID506A0000
WF:2.0.0.99
WF:0B
Camera FW
Camera FW

<SUB>
SM1.010W00AA
SB1.000W00AA
SD1.010W00AA
RF01.05
ID1C117081
LTY550HJ01
<BEM>
BM1.012W00LU
BB1.000W00LU
BD1.011J46LUX
---.---------

Sample Digital Service Menu

press JUMP
or OPTIONS

CHASSIS
000
000

KDL-32EX407/40EX407

CXD2813R
H_DET_NOSIG_CNT 1

17

SERVICE ADJUSTMENTS
2-1-2. USING THE REMOTE COMMANDER TO VIEW OR
CHANGE SERVICE DATA
Use the buttons on the Remote Commander to access the Service
Menu items and adjust the Data Values.

DISPLAY

Channel

Volume +

POWER

4. To change the Category,


press 2 to move to the Next Category or
press 5 to go back to the Previous Category.
Note: Pressing 2 or 5 only changes the Categories within
the Service Menu displayed.
5. To change the adjustment item,
press 1 to move to the Next Item or
4 to go back to the Previous Item.
6. To change the Data Value,
press 3 to increase the Data Value or
6 to decrease the Data Value.
7. Press MUTING then press 0 to Write the changes.
8. To exit service mode, press HOME or turn the TV power off.

2-2. ADJUSTMENTS AFTER REPLACING THE BAL BOARD


The following procedures must be completed after replacing the BAL
Board or the LCD panel.

;
;
;
;
;
;

Update the TV to the latest software version


Select the Model
Select the Destination
Select the TV Color
Verify model and panel information are correct
Reconnect all cables

2-2-1. UPDATING THE SOFTWARE


After replacing the BAL Board or the LCD Panel, you must update the
software to the latest version.
Before you begin

Disconnect all cables (RF, External input, Ethernet, etc.) from


the TV

Instructions for updating the software are included with the software
package. After completing the software update, proceed to Selecting the
Model.

KDL-32EX407/40EX407

18

SERVICE ADJUSTMENTS
2-2-2. SELECTING THE MODEL
After replacing the BAL Board or LCD Panel, go into Service Mode to set
the Model data value.

DIGITAL
002 MODEL
000 SEG

SERVICE
01 : 3a-2

1. TV must be in standby mode. (Power off).


2. Access Service Mode.
Press the following buttons on the Remote Commander
within a second of each other:

DISPLAY

Channel 5

Volume +

POWER

3. Display the DIGITAL Service Menu.


NOTE: There are 3 Service Menus for this model, DIGITAL,
CHASSIS, and SUB. If the DIGITAL Service Menu is
not displayed, press JUMP or OPTIONS on the Remote
Commander.
DIGITAL

SERVICE

001 OP
000 VERS

---

<MAIN>
DM1.301J00AA
M2.105C
DD1.016J00AA
(DM1.3 01J00AA)
WP00.521J00AA
ID25C73683
PID506A0000
WF:2.0.0.99
WF:0B
Camera FW
Camera FW

<SUB>
SM1.010W00AA
SB1.000W00AA
SD1.010W00AA
RF01.05
ID1C117081
LTY550HJ01

5. Using the table, press 3 to increase the data value or


6 to decrease the data value, to match the model of the TV.

Chassis

Model Name

AZ1-L
AZ1-L

KDL-32EX407
KDL-40EX407

DIGITAL
002 MODEL
000 SEG



13
3a-2
13
3a-2

SERVICE
13: 3a-2

Code Name
Data Value

6. Proceed to Selecting the Destination.

<BEM>
BM1.012W00LU
BB1.000W00LU
BD1.011J46LUX
---.---------

4. Press 2 to move to the 002 MODEL (Next) category.

KDL-32EX407/40EX407

19

SERVICE ADJUSTMENTS
2-2-3. SELECTING THE DESTINATION
After replacing the BAL Board or the LCD Panel, the destination location
must be set.

DIGITAL
002 MODEL
001 DEST

SERVICE
21: CO (TW grp)

CAUTION: Selecting the incorrect destination may requiring replacing the


BAL Board.
DIGITAL
002 MODEL
000 SEG

Destination
Data Value

SERVICE
13 : 3a-2

CAUTION: Verify the DESTINATION is set correctly before


proceeding to the next step. If another destination Data
Value is selected, it may possibly corrupt the software which
would require a BAL Board replacement.
7.

Press 1 to move to 001 DEST sub Category.


DIGITAL
002 MODEL
001 DEST

9. Proceed to Selecting the TV Color.

2-2-4. SELECTING THE TV COLOR

SERVICE

Use the following instructions to set the color of the TV.


03: UC (UC grp)

10. Press JUMP or OPTIONS until the SUB Service Menu


displays.

8. Using the table, press 3 to increase the data value or


6 to decrease the data value, to select the destination of the
TV.

GROUP
TW grp

DESTINATION
CODE
TW
CO

KDL-32EX407/40EX407

DATA
VALUE
6
21

SUB
000
000

SERVICE
TESTPT
SG_PTN_SEL

DESTINATION
TAIWAN
COLOMBIA

11. Press 2 to until the 003 GAISO Category displays.

20

SERVICE ADJUSTMENTS
SUB
003
000

SERVICE
GAISO
VARIATION

SUB
003
000

SERVICE
GAISO
VARIATION

Data Value

12. Using the table, press 3 to increase the data value or


6 to decrease the data value, to select the color of the TV.

MODEL

COLOR VARIATIONS
Code
Name

Bezel

Front
Material

Color

DATA
VALUE

13. After verifying the correct TV color data value displays,


press 0 to save (Write) the changes.
14. Exit Service Mode by pressing HOME or
turn the TV power off.
15. Proceed to Verifying the Model and Panel Information.

GAISO

Glossy Gun
metallic
smoke

(Back print)

RED/BLUE
Glossy Brown
black
KDL-32EX407
KDL-40EX407

clear

3a-2

none

white

KDL-32EX407/40EX407

clear

(Back print)
Glossy Silver
(Back print)
Matt Gun
metallic
(Front paint)
Matt Silver
(Front paint)
Glossy Silver
(Back print)
Glossy Pink
(Back print)

21

SERVICE ADJUSTMENTS
2-2-5. VERIFYING THE MODEL AND PANEL INFORMATION
After saving the changes to the service data, verify the information.
1. TV must be in standby mode. (Power off).
2. Access Service Mode.
Press the following buttons on the Remote Commander
within a second of each other:

DISPLAY

Channel 5

Volume +

POWER

3. Display the DIGITAL Service Menu.


NOTE: There are 3 Service Menus for this model, DIGITAL,
CHASSIS, and SUB. If the DIGITAL Service Menu is
not displayed, press JUMP or OPTIONS on the Remote
Commander.

4. Using the table, verify the Model ID and the Product ID


match the information in the Service Menu.
Model Name Model ID Product ID
KDL-32EX407
KDL-32EX407
KDL-32EX407
KDL-32EX407
KDL-40EX407
KDL-40EX407
KDL-40EX407
KDL-40EX407

25973309
25973315
25973309
25973315
25973317
25973318
25973317
25973318

54720000
54720000
54720000
54720000
54720000
54720000
54720000
54720000

Panel Code
LTY(Z)320HM01
T315HW04 V0
LTY(Z)320HM01
T315HW04 V0
LTY(Z)400HM01
T400HW03 V0
LTY(Z)400HM01
T400HW03 V0

Code
Name
3a-2
3a-2
3a-2
3a-2
3a-2
3a-2
3a-2
3a-2

5. Exit Service Mode by pressing HOME or turn the TV power


off.
6. Proceed to Reconnecting All Cables.

2-2-6. RECONNECTING ALL CABLES

Model ID
Product ID

DIGITAL

SERVICE

001 OP
000 VERS

---

<MAIN>
DM1.301J00AA
M2.105C
DD1.016J00AA
(DM1.3 01J00AA)
WP00.521J00AA
ID25973309
PID54720000
WF:2.0.0.99
WF:0B
Camera FW
Camera FW

KDL-32EX407/40EX407

<SUB>
SM1.010W00AA
SB1.000W00AA
SD1.010W00AA
RF01.05
ID1C117081
LTY(Z)320HM01
<BEM>
BM1.012W00LU
BB1.000W00LU
BD1.011J46LUX
---.---------

After completing the changes to service mode, reconnect all the cables
(RF, External input, Ethernet, etc.) to the TV then verify the TV set picture.
If necessary, proceed to White Balance Adjustments.

Panel
Code

22

SERVICE ADJUSTMENTS
2-3. WHITE BALANCE ADJUSTMENTS
White Balance adjustment data is located on the Digital Service Menu.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:

DISPLAY

Channel 5

Volume +

POWER

NOTE: There are 3 Service Menus for this model, DIGITAL,


CHASSIS, and SUB. If the DIGITAL Service Menu is
not displayed, press JUMP or OPTIONS on the Remote
Commander.
3. Press 2 to until the 006 WB Category displays.

5. To select the White Balance Adjustment setting that needs to


be changed, do the following:
a. To select R_DRV, press 1 .
b. To select G_DRV, press 2 .
c. To select B_DRV, press 3 .
d. To select R_BKG, press 4 .
e To select G_BKG, press 5 .
f. To select B_BKG, press 6 .
6. After selecting the White Balance setting, press ENT to
display the edit screen.
The screen displays a Please input WB items message.
DIGITAL

SERVICE

WB
*1 R_DRV 128
DIGITAL

2 G_DRV 128

SERVICE

006 WB

3 B_DRV 128

000 WHITE_BALANCE ___

4 R_BKG 128

Gain
0: x 0.5, 128: x 1, 255: x1.5

5 G_BKG 128

Offset

6 B_BKG 128

128: offset 0

Please input WB items


(0 - 255)
---

7.

4. Press 0 to enter White Balance Adjustment mode.

KDL-32EX407/40EX407

Using the numbers buttons on the remote, enter the Data


Value for the White Balance setting (value must be between
1 and 255).
8. Press ENT to WRITE (save) the changes.
9. To exit White Balance Adjustment, press JUMP or OPTIONS

23

SERVICE ADJUSTMENTS
2-4. RESETTING THE TV TO FACTORY CONDITION
Use the following instructions to restore the User Adjustments
and Channel Memory settings to the preset factory conditions.
1.

While holding down the


on the Remote Commander,
press the POWER button on the TV Switch Unit of the set.
The set restarts and displays the Initial Setup screen. This
may take several minutes.

2-4-1. RESETTING THE TV TO FACTORY CONDITION USING


SERVICE MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY
POWER .
Channel 5
Volume +
3. If necessary, press JUMP or OPTIONS to go to DIGITAL
mode.
4. Press 8 .
SERVICE changes to green RST.
5. Press MUTING .
RST executes the command and displays EXE.
6. Press 0 .
EXE-RST displays green, then red indicating the TV is
writing the data.
7. When the process is complete the green SERVICE text
displays and the LED display as shown below:

TIMER
Standby
POWER
8. Cycle AC Power (Unplug and Plug AC Cord from the AC
Outlet).
9. The set restarts and displays the Initial Setup screen.
This may take several minutes.

KDL-32EX407/40EX407

24

SEC 3. DIAGRAMS
3-1. CIRCUIT BOARDS LOCATION

BAL

G2LE (KDL-32EX407 ONLY)


G2HE (KDL-40EX407 ONLY)

HLR

KDL-32EX407/40EX407

SWITCH UNIT

25

DIAGRAMS
3-2. BLOCK DIAGRAM

KDL-32EX407/40EX407

26

is a trademark of Sony Electronics


Reproduction in whole or part without written permission is prohibited. All rights reserved
Sony Corporation
9-888-291-01

KDL-32EX407/40EX407

Sony Technology Center


Technical Services
Service Promotion Department

English
2010BJ74WEB-1
Printed in USA
2010.2

27

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