Responsible Procurement

at Maersk Group

Responsible Procurement Supplier Booklet 1 Introduction

Developed by Responsible Procurement Team, Maersk Group
Copyright Maersk Group
www.maersk.com
All rights reserved. No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical, including photocopy,
recording or any other information storage and retrieval system, without prior
permission in writing from Maersk Group.
Issue date: 15.05.2013

How to
PRINT?

THE MAERSK GROUP

INTRODUCTION

As a supplier to the Maersk Group you have been selected for

inclusion into our Responsible Procurement Programme.
This manual has been designed to introduce you to Responsible
Procurement and assist you in implementing the Responsible
Procurement process within your organization.

We hope that you will find this document useful. If you

have any suggestions for improvement, please provide
your feedback at

Responsible.procurement@maersk.com

The Maersk
Responsible Procurement
Team

LEGEND

This item provides you with additional

information about Responsible
Procurement.

This icon means that you can

download the related document by
clicking the link.
Icon example

By clicking on this icon you will be directed to more

information about the topic.

This items provides answers to the

frequently asked questions.

CONTENTS

Introduction

10

What is Corporate Social Responsibility (CSR)?

12

Some facts related to CSR

13

What is Responsible Procurement (RP)?

14

What are other companies thinking and doing regarding RP?

18

What is Responsible Procurement in Maersk?

19

Who is Involved?

20

What is the Maersk Third Party Code of Conduct?

22

How to Engage in Responsible Procurement?

24

Step 1 Setting Priorities: Using Maerskresponsibleprocurement.com

27

Step 2 Taking Action

41

The Responsible Procurement Contract Clause

42

Feedback from Suppliers

43

Violations of the Maersk Third Party Code of Conduct

44

Who do I contact for assistance?

45

References

This manual consists of two parts which are

Part 1
Corporate Social
Responsibility
(CSR) &
Responsible
Procurement (RP)

Part 2
Implementing
Responsible
Procurement with
Maersk

PART

1
CORPORATE SOCIAL RESPONSIBILITY
(CSR) &
RESPONSIBLE PROCUREMENT (RP)

In this part, you will be introduced to:

What is Corporate Social Responsibility (CSR)?
Some facts related to CSR
What is Responsible Procurement (RP)?
What are other companies thinking and doing regarding RP?

WHAT

IS CSR?

CSR
Corporate

Social Responsibility and Sustainability

is the continuing commitment by business to behave

ethically and contribute to economic development while
improving the quality of life of the workforce and their
families as well as of the local community and society at
large.

World Business Council for

Sustainable Development

10

People

Planet

Profit

People, planet, and profit are the three pillars of CSR and Sustainability.
A company's responsibility lies not only with making a profit and fostering
economic benefits, but also ensuring that its operations do not have a negative
impact on people or the planet. CSR is also taking care of its stakeholders: anyone
who is influenced, either directly or indirectly, by the actions of the company:
employees, suppliers, external communities.
11

SOME

FACTS RELATED TO CSR

2.3 million

people die annually from

occupational accidents and diseases. A further 337

workers a year are involved in accidents at work [1].

1100

In 2013,
people died died in
one garment factory collapse in
Dhaka, Bangladesh. The factory was a
supplier for major international fashion
brand [3].

million

600,000 - 800,000 people are

trafficked across international borders annually [2].

According to Anti-Slavery International, the world's

oldest human rights organization, there are currently

over 20 million people in bondage [4].

Every year, indoor air pollution is
responsible for the death of

million people [5].

1.6

It is estimated that the cost of corruption equals more

than

5% of global GDP , with more than

US$1.5 trillion paid in bribes each year [6].

In a 2009 survey of 729 senior executives from a variety of

36%

were very confident in

companies around world, only
their companys ability to deal with the supply chain corruption
risk [7].
12

WHAT

IS RESPONSIBLE PROCUREMENT (RP)?

By doing Responsible Procurement, the Procurement Department

integrates Sustainability in a more structured way into their traditional
three dimensions of focus: price, quality and time.
With Responsible Procurement, a company expands its requirements to
include responsible business practices in the areas of labour,
environment, human rights and anticorruption.

Enterprises are encouraged to engage in or support,

where

appropriate,

private

or

multi-stakeholder

initiatives and social dialogue on responsible supply

chain management.

OECD Guidelines for

Multinational Enterprises 2011

13

WHAT

ARE OTHER COMPANIES THINKING & DOING

REGARDING RP?

According to a survey conducted jointly by PWC and EcoVadis in 2011 [8],

92%

Key motivations to implement Responsible

of the surveyed Companies consider

Procurement are Risk management, Cost

Responsible Procurement a Critical or

Reduction and Value Creation.

important initiative.

45%

of companies are implementing

of companies have a dedicated team

dedicated tools for assessing their

for Responsible Procurement.

suppliers Sustainability performance.

57%

have trained a majority of procurement staff

on Sustainability.

14

67%

92%

of the companies have increased (56%) or

maintained (36%) their budgets related to
Responsible Procurement.

WHAT

ARE OTHER COMPANIES THINKING & DOING

REGARDING RP?

Microsoft

Ford

looks to reduce carbon footprint in

will ask a dozen of its suppliers to file

supply chain. [10]

Sustainability Reports beginning in

2013. [9]

IKEA

H&M

announced in September 2011 that it

is greening its supply chain and will

has made commitments over the years towards

eliminate all harmful chemicals from

increasing the percentage of responsibly harvested

its products by 2020. [12]

wood in their supply chain, with Forest Stewardship

Council (FSC) certified wood accounting for

approximately 25% of their supply, and plans to see
that rise to 35% in 2012[11]

McDonalds

started serving sustainable fish in Europe in

Oct 2011. [14]

Nestl

has decided to work with the Fair Labor

Association (FLA) to investigate whether
children are working on cocoa farms
supplying its factories. It makes Nestl the
first food company to partner with the Fair
Labor Association.[13]

15

 and

16

PART

2
RESPONSIBLE PROCUREMENT IN
MAERSK GROUP
In this part, you will learn
What is Responsible Procurement at Maersk?
What is the Maersk Third Party Code of Conduct?
How to engage in the Responsible Procurement
Programme?
What information do I need to provide?
What actions do I need to take?
Whose responsibility is it to set up and audit?
How do I implement an improvement plan?
What is the Responsible Procurement Contract Clause?
What should I do in case of emergency?
Whom do I contact for assistance regarding RP?

17

WHAT

IS RESPONSIBLE PROCUREMENT IN
Maersk?

In Maersk we want to be a
profitable,

responsible

and

sustainable business. This is in

Our objective with Responsible Procurement is to

line with our values, and is

develop sustainable relationships and pursue

expected by our shareholders,

continuous improvements in our supply chain in a

customers,

close and critical dialogue with our suppliers. Thus, it

employees

and

is not about terminating relationships.

society in general.

Our Responsible Procurement Programme also

Nils S. Andersen

demonstrates our commitment to the United

CEO of the

Nations Global Compact (UNGC), a policy platform

Maersk Group

and

practical

for

companies

committed to sustainability and

responsible

business practices.

18

framework

WHO

IS INVOLVED?

You will be or have maybe already been informed by your contact

person in Maersk regarding Responsible Procurement. The contact
person will ask you to take some actions which will also be explained in
this manual.
If you are supplying various units/companies within the Maersk Group,
these units/companies will make an effort to align internally to ensure
that you do not receive multiple invitations for the Responsible
Procurement programme.
However, your effort within Responsible Procurement should of
course reflect all your activities with Maersk.

19

WHAT

IS The Maersk THIRD PARTY CODE OF CONDUCT?

In order to set consistent standards on human rights, labour, environment and anticorruption and
outline what we consider to be responsible business behavior, we have developed a Third Party
Code of Conduct. The Code addresses all partners* with whom the Maersk Group does business.
The Code is divided into a high level description of Maersks Responsible Procurement requirements
towards its partners, and a Guidelines & Best Practices Section where examples are given for each of
the elements in the Code.

The Maersk Code is based on:

United Nations Global Compact (UNGC)
principles on:
human rights
labour
environment
anticorruption

organization responsible for promoting fair and

Core conventions of the International

labour Organisation (ILO)

together representatives of governments,

The Maersk Principles of Conduct

and programmes promoting Decent Work for all.

The International labour Organisation is the

decent labor standards worldwide. It is the only
'tripartite' United Nations agency that brings
employers and workers to jointly shape policies
This unique arrangement gives the ILO an edge in
incorporating 'real world' knowledge about

20

*Customers are not included.

employment and work. For more details, visit

www.ilo.org

The Code is an opening point for a critical and constructive dialogue with
our suppliers.
As a baseline we require our suppliers to acknowledge the Maersk Third
Party Code of Conduct. This is done when a supplier registers in
Maerskresponsibleprocurement.com. Please refer to page 24 for more
information on Maerskresponsibleprocurement.com. You may also
receive the Code directly from your contact person in Maersk.

United Nations Global Compact (UNGC)

In 2009, the Maersk Group signed up to the UNGC. In
2010, we were invited to join the LEAD group to achieve
higher levels of corporate sustainability. UNGC was
launched in 2000 to provide a policy platform and a
practical framework for companies that are committed
to sustainability and responsible business practices. It
is a multi-stakeholder initiative based on ten universally
accepted principles in the areas of human rights, labour,
environment and anticorruption. The objective is to

Third Party Code of Conduct can be

downloaded from
Maerskresponsibleprocurement.com or
at:

ensure cooperation between suppliers and buyers, to

establish a baseline standard of business conduct and
to collaborate to improve the impact of business on
society and the environment around the world. For

http://www.maersk.com/Sustainabilit
y/ResponsibleBusinessPractices/Page
s/ResponsibleProcurement.aspx

more details visit www.unglobalcompact.org

21

HOW

TO ENGAGE IN RESPONSIBLE PROCUREMENT?

Setting
Priority

Taking
Action

The Responsible Procurement process has been divided into a twostep approach: Setting Priorities and Taking Action. The process
will be described below.
As mentioned above you will be contacted by Maersk with
information regarding the Responsible Procurement Programme.
This information will include an invitation to register in our
Responsible Procurement online tool

22

www.maerskresponsibleprocurement.com
.

Registering yourself in the tool, however, is only part of the process.

We will also ask you for information on how you work with
Sustainability and Responsible Procurement and review your
performance. You may also be asked to fill out a Self-Assessment
Questionnaire or grant us permission to conduct an audit of your
practices.

Please note that Responsible Procurement is a long-term process.

Thus, we do not expect all our suppliers to meet the requirements in
our Third Party Code of Conduct immediately. We understand that
some issues may require time and resources.

However, we do expect our suppliers to commit themselves to

conduct business in an ethical, legal and socially responsible manner
and implement the standards in our Third Party Code of Conduct.

23

STEP 1 SETTING PRIORITIES:

USING Maerskresponsibleprocurement.com
1

2
Maersk buyer
registers and invites
supplier

Receive invitation
for Responsible
Procurement

You will receive an invitation for the

Responsible Procurement programme
via email.
In the email there is a link for you to
register in the Maersk Responsible
Procurement online tool
.

www.maerskresponsibleprocurement.com

Q: Who should I contact if I have problems with registering?

A: You can contact the system support by sending an email to
responsible.procurement@maersk.com

Please remember to mention the name of the buyer who sent

you the invitation.

24

4
Register in
Maerskresponsiblep
rocurement.com

Enter information

Once registered, you will automatically be

directed to the main Dashboard where you have
to provide or confirm information under the

Q: How can I determine whether Maersk is critical to

my business?
A: Maersk is critical to a suppliers business if:
The current and proposed business volume with
Maersk exceeds 30% of the revenues.
The loss of business will potentially disrupt
operations.
The loss of business will have severe cost
consequences for the supplier.
Does the suppliers business model build on
Maersk Technology or know-how?

Required Actions Tab as follows:

Personal details
Company details
Supplier Registration Questionnaire:
o Is the product or service to be provided to
Maersk customised or branded?
o Do you consider Maersk critical to your
business?
o In which country/countries are products or
services for Maersk produced?
o Read and acknowledge the

Q: My colleague also wants to register in

Maerskresponsibleprocurement.com to help me
managing Responsible Procurement. How can
he get registered?
A: Once you are registered through the link in the
invitation, click Admin My Company
Create User. Here you can invite your colleagues
to the system.

Maersk Third Party Code of Conduct

Third Party Code of Conduct Scorecard

25

Entering INFORMATION IN THE SYSTEM

Step 4 will be about your registration. Completing this step correctly is very
important for all the subsequent steps.
Please make sure you enter all correct and updated information for the
following areas:
Personal details
Company details
Supplier Registration Questionnaire
Please fill in the
Third Party Code of Conduct Scorecard
according to the instructions in the document and upload all mentioned and
relevant CSR documentation to support the Scorecard. If not uploaded
correctly, this may delay the completion of the process.
Policies and documents you will need to upload are for example:
o health and safety Policy and management system
o environmental Policy and procedures
o policies on employment, compensation, workplace conditions
o anticorruption Policy and procedures
o certificates (i.e. ISO 14001, OSHAS 18001)

26

No Action

Supplier
Prioritization

Verify and approve

Clarify

Action

We will verify that the

Based on the information provided by both you and

information entered by

us, the tool will assign a priority to the supplier. The

you is accurate.

three possible priorities are: No Action, Clarify, and

Action.
Please refer to page 28 for more information on the
different priorities.

Q: In the contact details, do I need

to provide the details of the
Head Office or the individual
locations
servicing/manufacturing for
Maersk?
A: In the company details tab you
need to provide the details of
the Head Office if you have
more than one manufacturing
location.
27

STEP 2 TAKING ACTION

No Action

Setting
Priority

Clarify

Taking
Action

Action

When you have been assigned the priority of either No Action,

Clarify or Action, we will follow up with you and take the
necessary actions.
The steps to be taken for each priority will be explained in details on
the following page.

28

Action: Business practices of the suppliers categorised as

Action will have the most impact on our business and
may pose a business risk to our activities. Therefore further

Action

actions are required. However, "Action" does not mean that

the supplier has poor CSR performance.
Clarify: For suppliers categorised as Clarify we need to ask
you for further information and documentation on your
CSR activities and business practices.

Clarify

The initial follow up actions for suppliers with priorities

Action and Clarify priority categories are the same: we
will initiate a dialogue about your current CSR practices.
However, the subsequent steps are different. This will be
explained on page 29.

No Action: No action is required for the moment. However,

as a supplier to Maersk and as stated in our Third Party
Code of Conduct we expect you to keep improving within
the areas covered by our Code. However, as conditions may
change, Maersk may ask you to go through an assessment
again at a later stage.

29

No Action

At this stage, you have registered in Maerskresponsibleprocurement.com,

acknowledged the Maersk Third Party Code of Conduct and been
assigned a priority. Next step is to have a dialogue with Maersk about the

priority and the actions to be taken.

Have a dialogue
with
Maersk

Q: What does Action / Clarify mean?

A: Action/Clarify is the priority assigned to you as a supplier based on the
information provided by both you and Maersk. It means that we need to
ask you for further information on your CSR activities and responsible
business practices in order to evaluate what actions we need to take to
obtain continuous improvements in our supply chain.
Q: I know that we have a better reputation than some other suppliers you
use. Why do you not start Responsible Procurement with them?
A: In the RP programme we prioritise suppliers based on spend and activities.
As you are one of our important suppliers, we have selected you for
inclusion in the programme. We will, of course, also work with other
suppliers.
Q: Will you terminate the relationship with us if we do not meet the
requirements of the Maersk Third Party Code of Conduct?
A: The objective of RP is development, not punishment. However, in cases
of repeated violation of the Code and/or suppliers refusal to collaborate
with Maersk in implementing or developing improvement plans Maersk
reserves the right to terminate the relationship with the supplier.
30

8
Does the supplier
have CSR report /
programme and is
willing to share
information?

Yes

Share your CSR

report / programme
with
Maersk

No

If Clarify

If Action

10

CSR documentation should have been duly uploaded during Step 4,

together with the Third Party Code of Conduct Scorecard.
During this step, you may want to share or be requested by your
contact person additional information and documentation on your
CSR practices. The documents could include Policies, Procedures, a
CSR report, a Sustainability report, your Code of Conduct or audit
reports showing your responsible business practices.
If you not have any documentation, skip Step 8 and go to next step
instead.

31

Q: I have been prioritized as Action / Clarify. What should I do ?

A: Please send me policies and documentation regarding CSR practices, and your
CSR report or Sustainability report, if available. We will need these documents
order to evaluate if you are aligned with our Third Party Code of Conduct.
Q: What do you mean by documentation?
A: Documents containing information on your practices and how they link to our
Third Party Code of Conduct. It could for instance be documentation on how
you manage anticorruption, your human resources policies guaranteeing good
labor conditions for your employees, certifications (i.e. ISO for environment) or
documents showing that you are following an international social standard
like BSCI, ETI, SEDEX, ETI. You can also share recent audit reports in the areas
of health and safety, CSR, or environment .
Q: We need some time to collect all the documents. What is the deadline for this?
A: Please submit the documents within three weeks.

32

Does the
information
show that your
company is
aligned with the
Code?
Yes

No

Verified
Supplier
If YES:

If the documents show that you are aligned with the Maersk Third Party Code of
Conduct, we will inform you accordingly, and no further action is required.
If the documents are not sufficient to evaluate whether you are aligned with the

If NO:

Maersk Third Party Code of Conduct, the following steps will apply:

Suppliers with priority Clarify will be asked to fill out a Self-Assessment

Questionnaire.
Suppliers with priority Action: Usually, these suppliers should not fill in the
Self-Assessment Questionnaire. Instead, an onsite audit is the preferred
way of obtaining more information about your practices.

33

Self Assessment Questionnaire

8
Answer the SelfAssessment
Questionnaire
within 3 weeks

The Self-Assessment Questionnaire has been designed to gain a better

understanding of your business practices. It may also assist both you and us in
identifying potential gaps that should be improved. The questionnaire
addresses labour rights, health and safety issues, business ethics and
environment.
Please return the questionnaire and supporting documents within 3 weeks.
Upon receipt, Maersk will review the answers through an external service
provider.

34

Do we need
more
information
and/or
clarifications?

Yes

No

If YES:

Verified
Supplier

If the review of the questionnaire indicates that we need to take additional

actions, we will continue with step 10: Arrange for an audit.

If NO:

If the answers in the questionnaire do not require any clarifications or

indicate any issues, no further action is required.

35

10.1
Arrange for
Audit / Follow up on
Improvement Plans

If an onsite audit is required, we will contact you

to agree on when the audit should take place. The
audit will be performed by an external audit
company approved by Maersk. The audit
company will contact you in due time before the
audit to agree on the details and provide you with
information on what documents they will need to
verify during the audit.

Q: Who will be paying for the SAQ or the audit?

A: An audit initiated by Maersk will also be paid
by Maersk, unless agreed otherwise. If you
want to proceed with your own audit, you
must obtain approval by Maersk, share all the
audit findings and also bear the cost of the
audit.
Q: What areas will the auditors look into?
A: The audit will be conducted according to the
Maersk Social Commitment Checklist that
covers the same areas as our Third Party
Code of Conduct.

36

Does the audit

highlight any
findings that
need corrections
/ improvements?

A typical audit schedule:

1
Opening
Meeting

Yes

No

Verified
Supplier

2
Management
interviews

3
Walkthrough

4
Private
employee
interviews

5
Document
review

6
Closing
Meeting

37

An audit is a process where the conditions and practices at a

companys facility are examined onsite in order to evaluate
performance against the local legislation as well as our Third
Party Code of Conduct. The audit is performed by
professional auditors from internationally recognized
independent audit companies.
During the audit the auditors will engage with both
managers and employees in the facility. However, the
auditors will try to avoid disturbing the routines and the
production at the facility.
At the end of the audit the auditors will summarize the
findings and obtain the managements signature on a
Finding Summary together with suggested corrective
actions and deadlines for correcting findings if applicable.

Q: Do you accept audit reports from other customers, to avoid

redundant audits?
A: Audit reports from other customers with similar standards as
Maersk can certainly be used, and should be provided at
Step 4.
Q: Is the audit going to take up much of my time?
A: The audit normally takes around two days, depending on the
size of the facility, but the auditors will not need your
assistance all the time and they will do their best not to
disturb the activities. Also, you can share the information
with your other customers afterwards.
Q: What will happen during the audit?
A: On page 37,you find an overview of the audit process. The
audit will consist of management interviews, employee
interviews, a facility tour and documentation reviews and will
cover the areas in our Third Party Code of Conduct. Please
note that during the audit the auditors should be given full
access to the facility and documentation as well as be
allowed to interview employees.
Q: What should we do after the audit?
A: A mutually agreed improvement plan should be put in place.
This will contain strict progress measurement and follow-up
activities to ensure effective implementation of corrective
actions.
38

10.2
Establish improvement
plan with milestones and
deadlines and obtain
buyers approval within 3
weeks after audit

If the audit highlights that improvements must be made, you need

to create an improvement plan with milestones and deadlines.
Please send the improvement plan to Maersk for review and
approval. Once the plan is approved you need to implement it within
the agreed time frame. Maersk will monitor and track progress on
these improvements.
You must send us your improvement plan within 3 weeks after the
audit has been finalized.

39

10.4

10.3
Monitor progress on
improvement plan
(3-9 months
depending on
issues)

Arrange for follow

up audit

Yes
Do
Improvements
need to be
verified
through onsite
audit?

10.5

No

Do
Improvements
need to be
verified
through
document
review?

Verified
Supplier

Arrange for
document review

Yes

10.6
No

Yes

Verify
improvements

Have
Improvements
been
successfully
implemented
and integrated?

No

10.2
40

Following up on Improvement Plans

Once the improvements have been completed, we will verify the implementation of these
either by asking you to provide documentary evidence or by conducting an onsite follow-up
audit at the facility. This will be decided on a case-by-case basis and communicated to you
by Maersk.
If the improvements have been successfully implemented no further actions will be required
at this stage although we expect you to keep meeting the standards of our Third Party Code
of Conduct.
If gaps still exist you must develop another Improvement Plan that needs to be
implemented and the process above will be repeated.

41

THE

RESPONSIBLE PROCUREMENT CONTRACT CLAUSE

The Responsible Procurement Contract Clause has been created to

ensure that our suppliers are legally aligned with our Third Party Code
of Conduct and adheres to our standards for responsible business
practices. The clause will be included in all new as well as existing
contracts with our suppliers.
Existing contracts can be modified by including the RP clause while
the same will be incorporated in all new contracts.

The RP Contract Clause:

Commits the supplier to comply with applicable
laws and regulations and to implement the
Maersk Third Party Code of Conduct
Reserve the right for Maersk to audit the
supplier, also on an unannounced basis
Request the supplier to present an
improvement plan and correct any issues that
may be discovered
Reserve the right for Maersk to terminate the
contract in case of severe or repeated violations
of the Code

42

FEEDBACK FROM SUPPLIERS

Through the whole process of Responsible Procurement, it is

important that you provide your feedback to us.

You may face challenges when improving your business practices. It

is important that you are able to communicate these challenges to
us and feel confident doing so. Once we understand what the
challenges are, we can work towards improvements.

43

VIOLATIONS OF THE MAERSK THIRD PARTY

CODE OF CONDUCT

As stated both in the Third Party Code of Conduct and the RP

Contract Clause, Maersk reserves the right for Maersk to terminate
the contract in case of critical or repeated violations of the Code
and refuse to collaborate with Maersk in implementing
improvement plans.
However, this must be used as the ultimate and last mean of
remediation since the essence of the Responsible Procurement
programme is to strive for continuous improvements within our
supply chain through collaboration with our suppliers.

44

WHO DO I CONTACT FOR ASSISTANCE?

You can contact the RP support desk in case of any issues pertaining to
Maerskresponsibleprocurement.com by sending an email to:
responsible.procurement@maersk.com

For other questions please direct your enquiry to your contact person in
Maersk who will assist you.

45

REFER ENCESS

[1] ILO, 30 November 2010, Improving safety and health at work through a Decent Work agenda: Project
outline, http://www.ilo.org/safework/projects/lang--en/docName--WCMS_149464/index.htm Ibid.
[2] http://thecnnfreedomproject.blogs.cnn.com/category/the-facts/the-number/
[3] http://www.guardian.co.uk/sustainable-business/dhaka-factory-collapse-businesses-held-responsible
[4] http://www.infoplease.com/spot/slavery1.html#ixzz1hvaWJbFT
[5] WHO. http://www.who.int/mediacentre/factsheets/fs292/en/
[6] UNGC. June 2010. Fighting Corruption in the Supply Chain: A Guide for Customers and Suppliers, p.12.
[7] Koll 2009/2010 Global Fraud Report, p.5-6.
[8] http://www.ecovadis.com/website/l-en/webinars-whitepapers.EcoVadis-13.aspx
[9] http://www.greenbiz.com/news/2011/10/17/microsoft-tests-out-mandatory-supplier-sustainabilityreporting
[10] http://reviews.cnet.com/8301-13746_7-20118783-48/ford-looks-to-reduce-carbon-footprint-insupply-chain/
[11] http://www.isealalliance.org/news/spotlight-on-ikea-commitments-to-and-challenges-of-responsibleprocurement
[12] http://www.triplepundit.com/2011/09/hm-detoxes-supply-chain/
[13] http://www.nestle.com/Media/NewsAndFeatures/Pages/Fair_labour_Association.aspx
[14] http://www.procurementleaders.com/news/latestnews/2402-sustainable-fish-in-europe/

46