2/11/2016

CrisisManagementAnalystJobatExpedia,Inc.inBellevueWAUS|LinkedIn

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CrisisManagementAnalyst
Expedia,Inc.
BellevueWAUS
Posted3daysago

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Jobdescription
JobID:38179
Company:Expedia,Inc.
Location:UnitedStates,Washington(WA),Bellevue
FunctionalArea:Operations
EmploymentType:FullTimeRegular
EducationRequired:NotIndicated
ExperienceRequired:NotIndicated
Relocation:No
PositionDescription

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PositionOverview
TheCrisisManagementAnalystsupportsExpediaInc.'sGlobalCustomerOperationsCrisisManagementprogramthroughcrisis
situationmonitoringandcommunication,processdevelopmentandimplementation,andbuildingrelationshipswithoperations
teams.
Responsibilities:
SituationMonitoringandCommunications
MonitorworldeventsfortravelrelatedrisksituationsthatmayimpactExpediaInc.'sglobalcustomers
Researchrisksituations,assessimpacttoExpediaInc.'scustomersandidentifyappropriateescalationactionsand
operationalmitigationstrategies
Monitortravelindustrypoliciesandpartnerimpactrelatedtooperationaldisruptions
WorkcloselywithCrisisCommunicationsSpecialiststocreatecrisiscommunicationsusingprescribedsystemsand
templatestoensureappropriatedistributiontointernalstakeholdersandcustomers
CrisisManagementOperations
CoordinatewithinternaloperationsteamstocoordinateExpediaIncoperationsaswellassupporttoairandhotelpartners
Documentworkflowandcommunicationsandmaintaincrisisoperationsinformationmanagementsystems
StaffCrisisManagementConferenceBridgeduringlargescaleescalationstoensurelocalliaisons,crisisteammembers,and
keystakeholdershavereadyaccesstoinformationandsupport
ProvideoncallsupportforafterhoursCrisisManagementescalationdecisionsandactions
Worknonstandardhoursandmorethan40hoursperweekwhenlargescalecrisiseventsoccur
CrisisManagementPreparedness
SupportsdevelopmentanddocumentationofCrisisManagementOperationalPlansandProcedures
ParticipatesinCrisisManagementPlanningWorkgroups
Qualifications
HighSchoolDegree
Collegeleveleducationisstronglypreferred
Education,certification,orexperienceinemergencyorcrisismanagementaplus
https://www.linkedin.com/jobs2/view/74317960?trkInfo=searchKeywordString%3ACrisis+Management%2CsearchLocationString%3A%2C+%2Cvertical%3Aj

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CrisisManagementAnalystJobatExpedia,Inc.inBellevueWAUS|LinkedIn

SkillsandAbilities
Oralandwrittencommunicationskills
Abilitytoprioritizeandhandlemultipleprojectsinafluidworkenvironment
Criticalthinkerwhocancontributetochallengingassignmentsinabusinesscritical,fastchangingenvironment
Abilitytoworkindependently,makedecisions,andactaspartofateam
Strongorganizationalskills
Exceptionalresearchskills
ProficientcomputerskillsincludingMSWord,MSExcel,PowerPoint,Outlook
KnowledgeofHTML,ServiceNow,RightNow,SharePointtechnologiespreferred
AboutExpedia,Inc.
Ourmissionistorevolutionizetravelthroughthepoweroftechnology.
Collectively,theExpedia,Inc.brandscovervirtuallyeveryaspectofresearching,planning,andbookingtravel,fromchoosingthe
bestairplaneseat,toreadingpersonaltravelreviewsofhotels,toplanningwhattodoinadestinationonceyouarrive.The
Expedia,Inc.portfolioservesbothleisureandbusinesstravelerswithtastesandbudgetsrangingfrommodesttoluxury.Expedia
deliversconsumertraveldemandfromnearlyeverycontinenttonearly149,000hotelsandhundredsofairlines,touroperators,car
rentalcompaniesanddestinationservicessupplypartners.Pleasevisitcompanywebsitetolearnmoreaboutourtravelbrands.
ThisemployerparticipatesinEVerify.TheemployerwillprovidetheSocialSecurityAdministration(SSA)and,ifnecessary,the
DepartmentofHomelandSecurity(DHS)withinformationfromeachnewemployee'sI9toconfirmworkauthorization.

Industry
ComputerSoftwareandInformationTechnologyandServices

Employmenttype
Fulltime

Experience
NotApplicable

Jobfunction
ProductManagement

MeetExpedia,Inc.
UncoveranOpportunity

Company
AscitizensofExpediawedonthaveanationalanthemoranativedish(okay,maybebeerandlatenightsliders),butwedohave
asharedsenseofprideandtheoccasionalfeelingthatwespeakourownlanguage.Werequirkyandconfident.Welikeworking
togetherandonourown.Welovesolvingproblemsandcreatingnewideas.Yetweembraceourdifferencesinordertolearn,
growandsucceed.Thatswhatmakesusoneoftheworld'slargesttravelcompanies.Ourextensivebrandportfolioincludes
Expedia.com,Hotels.com,Hotwire,Egencia,Travelocity,Venere.com,ExpediaLocalExpert,andClassicVacations.
Readmore

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CrisisManagementAnalystJobatExpedia,Inc.inBellevueWAUS|LinkedIn

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CrisisManagementAnalystJobatExpedia,Inc.inBellevueWAUS|LinkedIn

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