Page 1

S.No

Questions

Option-2

Option-3

Malathi has got her 4 year old daghter priya enrolled for Asdhaar. On
getting back from the entrolment centre she notice that her daughter's
name has been mis-spetl as 'piya'. As she is extremely tired she
request her neighbour Anjali to go back to the enrolment centre an get
the correction done?

the correction
will be allowed as it is being requested for
within 48hours of enrolment

Using the token system

Reduces the
time taken for enroling a resident

Reduces the
waiting time for a resident

Reduces the
time required to capture
demographic data

Another way to transfer of Demographic and Biometric data from

Enrolment Agency to CIDR is through'
' client.?

Safe file
transfer protocal

Secure file
Transfer protocal

Safe file
Transport protocal

What should be displayed prominently inside and outside the

Enrolment Centre??

Grievance
handling helpline Number

Local
Emergency Help numbers(such as police
station, fire brigate etc.)

Both of the
above

Enrolment client needs to be connected to internet during the process

of on-boarding?

In which Tab of the AEC would you need to enter an IFSC code?

Demographic
Tab

Banking
Tab

List of pincode are displayed when the operator enters then 5th
digit of the pincode so as to simplify the data entry?

What does the Hold / Reject report display? ?

All the information

about the enrolment packets, like No.of
enrolments done, No of correctins made, No
of packets ready to be exported to CIDR, No
of packets to be exported, and the No of
packets marked for confimation and othe
information about te enrolment client
registration etc,

All the information

about the status of the enrolmentpackets, like
reason for hold / Reject name of the reviewer
current status enrolment number and data etc

None of the
above

What does the End of the day (EOD) report display? ?

All the information

about the enrolment packets, like No.of
enrolments done, No of correctins made, No
of packets ready to be exported to CIDR, No
of packets to be exported, and the No of
packets marked for confimation and othe
information about te enrolment

10

The AEC must be 'synced' with the server atleast once in very?

1 to 2 Hours

4 to 6 Hours

6 to 12 Hours

11

In all the cases it is necessary that the Resident's data verified on the
basis of the documents produced or through Head of the Family or through the '_______'?

Registrar

Employee

Introducer

12

In the 'Banking' screen, on clicking the "yes" option under "Consent to

open bank account" section, the message "UIDAI will facilitate opening of Bank Account for you with partner banks. This
account will be linked to your Aadhaar Number" is displayed.?

13

In case of Introducer-based verification, what happens if "Confirm

introducer later" checkbox in the 'Review' screen is checked??

it allows the
Introducer's biometric details to be selecter
from previously captured data

it allows you
from completing the enrolment process
without capturing the introducer biometric
details

Option-1

Correction
Tab

it allows you
to comlete the enrolment
process without capturing
biometric details

Page 2
14

The Head of the Family (HoF) must provide confirmation of the enrolment?

At any time
after the enrolment has been completed

As soon as the
enrolment is complete by providing his
biometrics

As soon as
the enrolment is complete by
talking to the operator over a
telephone call

15

Which of the following option is correct??

Although training
is not mandatory, certification is mandatory
for Enrolment Operators and Supervisors.

Although certification
is not mandatory, training is mandatory for
Enrolment Operators and Supervisors

Both Training
and Certification is mandatory
for the Enrolment Operators
and Supervisors

16

If the Resident is not carrying photocopies of PoI and PoA documents then the Enrolment Centre should provide the
photocopies at the nominal Charge.?

17

The Enrolment Operator enters the verified demographic resident data

into the Enrolment software from the Enrolment Form.?

Based on the
Based on the
state in which the enrolment is
Based on the
qualification of the resident, the "Declaration
done the option of local
option selected under "Declaration Language",
Language" is automatically selected, the
language is auto selected, the
the 'Acknowledgement Slip' would be printed
'Acknowledgement Slip' would be printed in
'Acknowledgement Slip' would
in that language
that language
be printed in that local
language

18

After clicking the Finish button in the Review screen, confimation

diolog-box with the ID is displayed. Along with that, the "Declaration Language" option is also displayed. What is the
purpose of this option??

19

Instead of a Pen Drive or Memory Sick, '________' can be used

for storing exported data?

RAM

CDROM

Portable
Hard Disk

20

Name the tyoe of the persons whose on-boarding is ensured by the

Enrolment Agency.?

Operator

Supervisor

Introducer

21

In case of 'Head of the Family' based verification, proof for HoF

(for eg., Ration Card, NREGA Job card etc.) is required.?

22

In case of correction of existing enrolment data, resident needs to

provide her/his biometric confimaton in the "Review" screen of "Correction" menu to confirm the changes?

23

AEC 1.3 provides suggestions during biometric capture, As an operator

how will you access these suggestions??

Use the
Pass/Fail Indicator

Click on the button

with 3 dots for 'Actionable Feedback' pop-up

Click the
"Capture" button

24

Which icon is not available in the AEC screen??

Iris Scanner
icon

Fingerprint
scanner icon

Barcode
Reader icon

25

If the data sent by portable hard disk of SFTP is found to be correct,

the CIDR Database will be updated.?

26

The introducer is not present during the enrolment of a resident?

The resident
must wait until the introducer arrives

The resident
must bring the introducer along with him

The introducer
can give his confirmation for
an enrolment before the end of
day

27

You have 4 attempts to get a fingerprint capture of acceptabel quality. All

4 attempts fail to produce an acceptable quality of capture. You will?

Proceed to the
next step

Restart the
enrolment

Restart
Biometric Capture

28

What is conversion of the demographic data captured in the AEC from

English to any official Indian language called?

Transilteration

Scripting

Editing

29

How can you log-on into the pre-enrolment dat-entry mode??

In the log-in
screen, enter Operator ID, Password and then
check 'Pre-Enrolment Mode'

In the log-in
screen, enter Operator ID, Password and then
'Enrolment Mode'

Select
Pre-enrelment tab in the
Enrolment screen

30

Which of the following entities are involved in

setting up Enrolment Centres??

Registrar

Enrolment
Agencies

UIDAI

31

In case of a Head of the Family (HoF) based enrolment the ' _____' has
to give his/her fingerprint as a sign-off, confirming that the information captured is carrect.?

32

During data review the Operator is reading out the entered details to the
resident. The resident rudely states that the Operator should not shout. The Operator?

Page 3
Introducer

Head of the
Family

Verifier

Should
apologize and lower his voice

should shout
back at the resident

should
complain to the EA Supervisor

To make a
To make a
correction in the resident's name of an
correction in the resident's address of an
existing enrolment and to over write the data existing enrolment and to over write the data in
in the server
he server

To make a
correction in the resident's
gender of an existing
enrolment and to over write
the data in the server

33

What is the function of the "Name correction" check box in the

correction screen??

34

A resident asks the Operator to read out

the data while he is typing it.?

The Operator
should Oblige

The Operator
should refuse to do so

35

If the resident who is undergoing enrolment correction is a minor

(below 5 years), operator needs to capture the biometric detail of the resident's Guardian on the "Review" screen of
"Correction" menu.?

36

What is the purpose of "Add" button on the 'Banking' screen??

Add button is used

to add new Branch name in the 'Branch
Name' drop-down list

Click "Add" button

on 'Banking' screen and then select/her the
State, Bank Name, Branch Name and Account
Number

37

Export data 'screen also displays information about the status of the
various types of packets in the database like: Number of packets which will be deleted after export, Number of packets
already exported etc. ?

38

In the 'Demographic' screen, if the resident is unable to provide the

'NPR Receipt Number' then you have to click the '_______' check box. ?

No NPR
Number

Not Given

39

When the enrolment station is not registered, an UNREGISTERED

water mark is displayed on the Acknowledgement Slip and Consent for Enrolment Slip.?

40

The 'Acknowledgement Slip' printed by the Operator has crumpled and

torn due to faulty printer operation. The slip can be reprint by?

Opting to print
again by using the "Create New" option in the
'Enrolment Successful' window

Opting to print
again by using the "Print" option in the
'Enrolment Successful' window

Opting to print
again by using the "Capture"
option in the 'Enrolment
Successful' window

41

A resident wants his name, which has been entered as Ramanujan Santhosh
instead of Ramanujam Santhosh, to be corrected. As an EA Operator you will?

Not allow the

change as the name has been entered from his
Ration Card (PoI document)

Allow the
corection because te change of minor

Allow the
correction if the requested
spelling is as per another PoI
document

42

While capturing the fingerprint of a 7 year old, the capture takes

a lot of effort as the child is restless?

The operator
can skip this step

Fingerprints
can be captured with errors

The
operator must be patient and
ensure correct fingerprint
capture

43

The '________' must ensure that every Operator is aware of and has a
printed copy of the critical points to be reviewed at the station during review of enrolment data with Resident ?

Registrar
Supervisor

Enrolment
Agency Supervisor

Enrolment
Agency Operator

44

Where are the icons for the biometric device connected displayed
on the AEC screen? ?

At the left hand

bottom cornor

At the middle
of the screen

At the top
panel

The Operator
should indicate that he would
do so after the data entry is
complete

Add button is used

to add new Bank name in the
'Bank Name' drop-down list

Not yet
decided

Page 4
45

State which statement is true about the Pre-Enrolment mode??

Pre-Enrolment
mode is used to capture demographic and
banking data only

Pre-Enrolment
mode is used to capture biometric data only

Pre-Enrolment
mode is used to capture
banking data only

46

Is it mandatory to generate the Aadhaar before activating the Operating

and Supervisors in the UIDAI Admin/Technology Portal?

YES

NO

47

The registrar's office wants to know how many enrolments happened on

a particular day and how many packets were rejected. The supervisor can provide this information,?

From the
enrolment forms

From the
end of day report

By asking
the enrolment operator

48

What is the function of the "Child details correction" check box in the
Correction screen? ?

To correct details
of a resident who is minor (Bilow 5 years of
age)

To correct details of a resident who is

not a minor (bilow 5 years of age)

To capture biometric
exception of resident

49

An operator logs on to AEC in the pre-enrolment mode.

The operator can?

Enters resident's demographic data using the

details available in a form provided
by the resident

Enter the residents demographic data by using

pre-enrolment data provided by the registrar

Enter resident's biometric

data using the camera,
fingerprint scanner and iris
scanner

50

Who will verify the correctness of PIN numbers for regions where
enrolement is planned? ?

Enrolment
Agency

Registrar

Operator

51

On making any correction of the resident's existing data, photograph

of the resident needs to be captured.?

52

Relationship to Resident' section of the 'Correction' screen is NOT mandatory

if the resident, who is undergoing correction in enrolment, is a minor (under 5 years)

53

At the time of 'Supervsor Packet Review Process' in the 'confirm' screen,

which type of 'Action' can the Supervisor take? ?

Approve

Hold

54

The Enrolment Agency is required to have a unique Operator ID of each of their

Operator and Supervisor to activate them.?

55

Name is a mandatory field on 'Correction' screen. Operators need to enter the resident's name in the name field
for any correction, even if they don't intend to make a correction in the name?

56

A resident has come with her fiance asking that her address be changed to what is specified in her fiance's PoA
document, as she is soon to be married. As an EA Operator you will?

Not allow the correction as the PoA document

is not
her's

Allow the correction as the PoA document

her future husband's

Allow the correction

because the change is minor

57

The resident's Photograph came out blurred in the first attempt, How many
more attempts does the operator have to capture the resident's photograph which is of acceptable quality? ?

58

The resident's ration card states that her name is Anjali Nair whereas her
passport states her name as Anjuli Nair. The resident prefers Anjuli Nair for Aadhaar. This can be permitted.?

59

UIDAI is working at ensuring disbursal of social security benefits, like

'_________' directly to Aadhaar enabled bank account.?

Pension

Scholarship

60

If the resident intends to correct the name already recorded, she/he

should submit the PoI document ?

61

When the 'Name correction' checkbox in the 'Correction' screen is

checked, the PoI field is set to mandatory.?

62

Murugan had got himself enrolled for Aadhaar on the 24th of March.
On the 26th of March Murugan notice that his date of birth has been wrongly entered as 2/11/1972 instead 22/11/1972.
Can he get his DoB corrected at the Enrolment centre? ?

Yes, if the enrolment

centre is still open

Yes, he can go on the next day

and get it corrected

Reject

NREGA
wages

No, 25th was the last

day for correction

Page 5
63

In the Banking screen?

Operator needs to
manually enter the corresponding IFSC code

IFSC code is automatically

populated when the 'Branch Name' is selected
from the drop-down list

IFSC Code is automatically

populated when the 'Account
Number' is entered and Tab
button is pressed

64

What is the purpose of "Save Address" check box in the

'Demographic' screen? ?

Saves all the values

entered in the 'Demographic' screen

Used to retain the

values entered in a few of the address fields

Pincode is automatically
populated

65

In case of correction of existing enrolment data, resident needs to

provide her/his biometric confirmation in the "Review" screen of "Correction" menu to confirm the changes?

On clicking the 'Child details correction' checkbox of the 'Correction' screen, the 'Relationship to Resident' section will be
enabled automatically?

67

Mansur Khan one of the Introducers at the Enrolment centre at Kandagaon is

not available as its time for 'Namaaz'. Enrolments can still continue, because?

There are other

introducer

68

Demographic data is captured either by the process of pre-registration

based on data collected from the Registrars or collected during the process of enrolment?

69

The '________________' will store the photocopies of the documents of the

Resident.?

Registrar
Supervisor

Introducer

Enrolment
Agency Operator

66

Mansur Khan can come back after

Mansur Khan can pre-confirm
'Namaaz' and provide bio-metric confirmation introductions for all residents
for those enrolments where he has been
that he will be introducing and
selected as the Introducer
then go for 'Namaaz'

70

A child, who got registered as a 4 year old, has come for correction. The
parent states that the child is actually 6 years old?

The correction
can be permitted

The correction
cannot be permitted

The correction can be

permitted if he has brought the
acknowledgement slip that
was provided when he was
enrolled and necessary
documentary proof of the
changes required

71

A packet could be rejected when?

The supervisor wants to

meet the resident

The resident has

not provided biometric information

The introducer has said that

does
not know the resident

72

What is the procedure to enable the 'Contact details' section of the 'Correction' screen and make corrections
in the address fields??

In order to correct the existing contact

details,click on the Edit Icon displayed near
the District and State field

73

A packet could be put on hold when?

The supervisor wants to

meet the resident

74

The pre-enrolment mode?

Is used when the

resident has come for enrolment

In order to correct the existing

In order to correct the existing contact
contact
details,click on the Edit Icon displayed near the details,click on the Edit Icon
the Landmark field
displayed near the
Village/Town/City field

The resident has

not provided biometric information

The introducer has said that

does
not know the resident

Is used when
Is used to enter
the resident's demographic data has been made biometric exceptions about the
available before the enrolment starts
resident

75

While capturing the photograph of an infant who is seated on her mather's lap,
the Operator must ensure that?

Page 6

The mother's face

is captured

The mother's and

the infant's faces are captured

Only the
infant's face is captured

Under "Declaration Language", 2 option are

displayed - English and local language

Under "Declaration Language", 3 options are

displayed - English, Hindi and local language

Under "Declaration
Language", 4 options are
displayed - English, Hindi, the
local language and any other
language of the resident's
choice

76

After clicking the finish button in the Review screen, confirmation

dialog-box with the Enrolment ID is displayed. Along with that, the "Declaration Language" option is also displayed. How
many option are available??

77

In the 'confirm' screen, at the time of 'Supervisor Packet Review Process',

In case of packet being put on hold, Supervisor needs to select a reason for it from the available Reason options.?

78

Jacob, the Supervisor/Operator at an Enrolment centre, has a set of

pre-filled enrolment forms. The residents will come later on for the enrolment. He can,?

Keep the forms in a safe place

and use them once the residents arrive

He can enter data from the

forms by logging into AEC in the preenrolment mode

He can enter data from

the forms by logging into AEC
in the enrolment mode

79

A resident who has been enrolled on Saturday comes to the enrolment

centre on Monday, requesting for correction.?

The correction
can be permitted

The correction
cannot be permitted

The correction can

be permitted if the resident has
the necessary documentary
proof

80

You are the representative of Enrolment Agency. On what basis would you
decide on the number of Enrolment Cenres??

Based on the target of days

for completion of enrolment in the particular
Area / Taluka / District

Based on the expected number of enrollees

in the area

Based on UIDAI's
recommendations

81

Who reviews all the information in the printed Consent-for-Enrolment slip

against PoI, PoA documents to ensure that data in the software is correct for each resident??

Registrar
Supervisor

Enrolment Agency
Supervisor

Enrolment
Agency Operator

82

IFSC code is printed on '_____________'?

Government Notices

Newspapers

Cheque Book

83

What is the purpose of "Delete" button on the 'Banking' screen??

Delete button removes the details added

in the 'Bank Account Details' field

Delete button removes the details added

against 'Bank Name' field

Delete button removes the

details added
against 'Branch Name' field

84

What are the different types of users available at an Enrolment Agency??

Enrolment Agency
Administrators

Enrolment Agency
Supervisors

Enrolment
Agency Operators

85

Recommended moniter resolution setting for using the enrolment client

software is '__________'.?

1024 x 768

1074 x 645

1094 x 930

86

Enrolment Agency must aware of?

3-digit Registrar code

4-digit Enrolment
Agency code

both of the
above

87

Master data which is downloaded from UIDAI Admin Portal contains the
data related to ?

Bank

Pin Code

Post Office

88

What do you have perform after installing QSS SDK??

Perform normal
activity

Reboot the system

Uninstall it again

89

Who can add / upload Introducers in the UIDAI Admin Portal??

Registrar
Administrator

Enrolment Agency
Administrator

Enrolment Agency
Operator

90

What are the pre-requisites for adding operator/supervisor in the UIDAI Admin
Portal

Operator/Supervisor needs
to go through the UIDAI enrolment process
and obtain an Aadhaar

Operator/Supervisor needs
to get certified by passing an on-line test
conducted by SIFY

both of the
above

Page 7
91

As a represtative of Enrolment agency, how would you ensure that the

process of enrolment no halt at any stage?

By maintaining sufficient
number of backup devices and spares

By maintaining contact
via phone to UIDAI everyday

it is not
your responsibility

92

Aadhaar Data Import utility is used to import the master data to the
database of Aadhaar Enrolment Client. ?

93

Which of the following is/are minimum system requirement/s for using

the enrolment client?

4 USB ports

Dual core CPU

2GB Ram

94

How will you turn off UAC features in Windows XP??

From Start Menu

From Control Panel

From Add or Remove

Features

95

Can the 'Station Number' field be kept blank in the 'System Configuration'
screen of Aadhaar Enrolment Client??

Yes

No

96

The onboarding process requires that the Operator must?

Hava an Aadhaar, Must

provide Biometric confirmation

Have an Aadhaar, Be Registered as a Certified

Operator,
Must provide Biometric confirmation

Have an Aadhaar, Be
Registered as a Certified
Operator,
Know how to repair a
computer

97

On what basis would the Registrar select Local Language for the
Aadhaar Client application??

Official language of the

state where enrolment is happening

National Language

Language of the
State of the enrolment agent

98

The user who will install the Enrolment Client need not have administrative
privileges.?

99

What will happen after clicking the 'Register' button in the 'System Configuration'
page of Aadhaar Enrolment Client??

System will halt

Restart dialog box

appear

Authentication
dialog box will appear

100

Aadhaar is considered extremely important and necessary specially for '___'

Marginalized sections of society

Important and Prominent people

Upper class of society

101

Having well trained operators in the Enrolment Centre assures tha Enrolment Agency of

Fast enrolments

Accurate Data Capture

Minimum rejectrions by CIDR

102

One of the main benefits of Aadhaar for Registrars is

Improved efficiency and cost saving due to

elimination of 'Duplicate' identities

Increase in revenue collection for the Registrar

Increased Profit Margins for

the Registrars

103

An Operator logs on to AEC in the pre-enrolment mode. The Operator can

Enter resident's demographic data using the

details available in a for provided by the
resident

Import and edit the residents demographic data Enter resident's biometric data
by using pre-enrolment data provided by the
using the provided by the
registrar
registrar

104

Mohan visits and inspects the enrolment process at enrolment centres as per parameters defined by UIDAI. Who is Mohan?

Introducer

Registrar(Supervisor)

Enrolment Agency(Supervisor)

105

Nestor Irani has PoI document but nothing else. The best method to enrol him is

To use Pre-enrolment data

To use Introducer based enrolment

PoI is sufficient to enrol him

New Version Updated Question Bank 2013

He can enrol for Aadhaar without any

He is the eldest in the family and can therfore
documents. He only needs to be introduced by
be enrolled using the Head of Family option
an Introducer

He not be enrolled as he is
already very old and Aadhaar
is only meant for young
residents

106

Avinash Raute is 83 years of age. He does not have any kind of PoI, PoA documents. He wants to apply for an Aadhaar.

107

Kashinath Vanmore, the headman of the village, has come to enrol for Aadhaar. He has brought all his documents,
including PoI, PoA. He comes to the Operator and asks him to start enrolment.

The Operator can start the enrolment by

entering the demographic data

The Operator must request Kashinath to get

documents and the duly filled enrolment form
verified by the Verifier

The Operator must first verify

Kashinath's documents

108

If the numer of packets pending for upload exceeds '________', the Aadhaar Enrolment Client will freeze

100

500

1000

Page 8
109

Select the correct option

Ideally, the number of certified Enrolment

Operators should be half the number of
Enrolment Stations.

Ideally, the number of certified Enrolment

Operators should be more than the number of
Enrolment Stations.

Ideally, there should be exactly

the same number of Operators
as there are Enrolment
Stations.

110

One way to transfer Demographic and Biometric data from Enrolment Agency to CIDR is through '______' client.

HTTP

FTP

HTTPS

111

GPS Dongle, Connected to an Enrolment Station, is used for

Storing Backup Data

Capturing the residents Voice

Determining the location of

the Enrolment Station

112

During data revies the Operator is reading out the entered details to the resident. The resident rudely states that the
Operator should not shout. The Operator

Should apologize for the misunderstanding

and continue to read out politely

Should shout back at the resident

Should complain to the EA

Supervisor

113

Pincode master data contains the following against each pincode : a) Village/Town/City b) District c) P.O. d) Country e)
State

a,b,c,d

a,b,c,e

b,c,d,e

114

The Enrolment Centre at Fanigaon has beeb setup. All Enrolment Stations have been loaded with required software and
data. Madhav, the Enrolment Centre Supervisor should now proceed with

Random checks to ensure that all items are in

a state of readiness to start enrolment

Systematic checks using a check-list to ensure

that all items are in state of readiness to start
enrolment

Hiring of Operators

115

How is the Pick-up list for documents generated by the EA

Using an Excel Sheet

By filling a paper form

Using the Aadhaar Enrolment

Client

116

While deciding on the location of the Enrolment Centre, the options are narrowed down to: a) 3rd floor of the Municipality
Building b) Ground Floor of a Library adjoining the Reading room c) The hall of the local school d) An empty ward next to
the casualty section of the local hospital. Among the above options the best one would be

117

Identify which of the following is not an end-of-day activity

Review all Enrolments

Export Data

Verify Documents

118

An Enrolment Centre has 4 Enrolment stations. There are 4 Operators, A,B,C & D. There is one Supervisor, J. J had to
leave for the day due to an emergency. If A was performing enrolments on Station No. 1, the end of day activities for that
station can be carried out by

A or B or C or D

B or C or D

Only A

119

Marathe Udyog and Co. is an Enrolment Agency. They have setup Enrolment Centres at various. Personnel required to man
these centres include,

Supervisors

Operators

Both, 1 and 2

120

Prabhu Mahadev wants to enrol for Aadhaar. He however does not have any documents to prove his identity, age, address.
He has a friend Amit Nadkarni who has already got Aadhaar.

Amit can introduce Prabhu and enable his

enrolment for Aadhaar

Prabhu cannot enrol for aadhaar since he does

not have the necessary documents

Only an Introduce from the

Registrar's list can introduce
and enable Prabhu's enrolment

121

Dharma Bansode, an Introducer, for Aadhaar comes to the Enrolment Centre in the evening to verify and confirm
enrolments for residents who have specified his name. For one of the enrolments he is unable to recall the resident and does
not provide confirmation and rejects it

This packet will be sent to CIDR as the

Operator has given confirmation

This packet will have to be Rejected by the

Supervisor

This packet will not be

available to the Supervisor for
review

122

Ranjit Pai is one of the Operators at an Enrolment Station. At the end of each enrolment, Ranjit collates all the documents
submitted by the resident and staples them together, using the left top cornor for the stapling

Ranjith should not staple the documents

123

It is necessary to have 'Introducers' In a particulars region where Aadhaar enrolment is being scheduled. The activity of
enrolling such 'Introducers' should ideally be carried out

At least 30days before the start of enrolment

At least 45 days before the start of enrolment

124

Resident has brought copies of documents attested by a Public Notary. Are these acceptable

Verifier should insist upon originals as

certified copies are not acceptable

Verifier can accept these these certified copies

Ideally Ranjit should rollup the

Ranjit's actions are in accordance with UIDAI's
documents and tie the roll with
guidelines
a rubber band
At least a year before start of
enrolment

Page 9
The Operator can enroll Jairam on the basis of Atmaram Pandya needs to come to enrolment
the letter without requiring any further
centre and confirm Jairam's enrolment by
confirmation from Atmaram Pandya
providing his biometrics

125

Jairam has come for enrolment. He does not have any documents except a letter of introduction and recommendation issued
by Atmaram Pandya who is a registered 'Introducer' for Mandeli Village.

126

What information to be captured in the Aadhaar Enrolment Client - ECA during on-boarding process?

Demographic Information

Biometric Information

Geographic Information

127

Iris and fingerprint screens will not get activated for children '______' .

Above 10 years and below 15 years

Below 5 years

Above 10 years and below 15

years

128

Headgears such as turban, scarf etc. are allowed for religious reasons as long as face is fully visible while capturing Facial
Image.

True

129

During Iris scanning clear Contact Lenses rarely affect the quality of Image capture.

True

130

Madhusudan Dey is an Operator for an Enrolment Centre. Which of the following is not a part of his responsibilities? a)
Help the resident fill the Enrolment form b) Obtain pre-enrolment data from the Registrar c) Update the KYR data in the
KYR+ application provided by the Registrar d) Get the residents signature/thumb impressiona on the Consent form

131

Haridharan is a Government school teacher in the village of 'Karli'. He knows most of the villagers. The Registrar for
Aadhaar enrolment is finding it difficult to get people to enroll due to lack of documents. The Registrar can

Register Haridharan as a 'Enrolment Agent'

Register Haridharan as a 'Verifier'

Register Haridharan as a
'Introducer'

132

Raja Kumar an actor by profession has come for enrolment. He insists that his photograph must be captured in profile
rather than in the frontal position.

The operator should politely insist on him

facing the camera with his full face

The operator can compromise by asking him to

pose with his face slightly turned away

The operator can capture his

photograph in profile

133

What care must the operator take while photographing a resident who wears glasses/spectacles?

Make sure that the glasses are not too thick

Make sure that the glasses are

Make sure that the iris and pupil of the resident
positioned below the resident's
are visible through the spectacles
eyes

134

Listening Carefully to the enrollee reduces grievances.

True

135

You have 4 attempts to get a fingerprint capture of acceptable quality. If capturing the resident's fingerprints within 4
attempts seems difficult, you can

Attempt 3 times. Then delete the 3rd capture

and retry

Restart the enrolment

Restart Biometric Capture

136
137
138

Before capturing of biometric data, instructions should be given to the enrollee.

Is the posture of the operator is an important factor in effective communication?
During enrolment communication is initiated by

True
Yes
Supervisor

0
No
Enrollee

Operator

139

Which of the following is an example of a polite request?

I can't enroll you at this moment. Come

tommorrow

140

Uma Devi, 65 years old resident, reaches the enrollment station. She is not able to hear to understand the operator's
instructions and keeps on asking questions to the operator. The operator should '_____'

Ask her to stop talking

Politely and in slow but clearly audible tone

answer her queries

Direct her to ask another

resident for help

141

Vijay Mahajan is the Supervisor for an Enrolment Centre. Which of the following is not a part of his responsibilities? a)
Onboard Operators, Supervisors, Introducers b) Review all enrolments to ensure that there are no errors c) Arrange dockets
in the order of enrolment d) Verification of documents

142

The Charges to be collected from the resident for carrying out any kind of correction in enrolment data is

Nil

Rs.20/-

Rs.50/-

143

Sunil Kumar has reached the enrolment centre at 10:00 am. His turn came at 12:30 pm. Sunil is irritated due to the long
waiting time in queue. How do you think this situation could be handled?

Make proper waiting arrangements and by

intoducing a Token system if possible

Increased number of Enrolment Stations

Sending back the enrollee for

the day

We have already closed for today. Can I enroll We are closed now. Come back
you early tomorrow morning?
tomorrow morning

Page 10

Ask the resident to wash his hands with soap

and water, dry them with a lint free towel and
then try again

Attempt 4 captures and then

allow AEC to select the best
capture automatically

144

A resident who works in the fields has come for enrolment. While capturing his fingerprints the operator is unable to get an
acceptable impression. The operator should

Ask the resident to go away as he cannot be

enrolled if fingerprints cannot be captured

145

Why Aadhaar enrolment client (AEC) application software is also referred as ECMP, i.e. Enrolment Client Multi Platform,
from version 1.5 onwards?

Multiplatform implies that the AEC is now

available for the MAC and Linux operating
system platforms

146

At the time of enrolment, Yogesh wants to link his existing bank account number to his Aadhaar. What should the operator
do?

Select the radio button "I request to link my

existing bank account with my Aadhaa.
Details are as given below." and then
select/enter the State, Bank Name, Branch
Name and Account Number

Click "I want UIDAI to facilitate opening an

Aadhaar enabled bank account." radio button

147

Supervisor may also deploy a fellow operator on-boarded on the machine for supervisor's end of day review. However, the
operator who did the enrolment cannot review his/her own packets.

True

148

Export Enrolment data' screen also displays information like total size of export packet, pending export etc.

True

149
150

Communication politely to senior citzens results in confortabe enrolment procedure.

Feedback is Important in communication process.

True
True

0
0

151

Which of the following is not a means of non-verbal communication?

Body movements

Facial expressions

152

While entering the details of the resident's bank account, the IFSC is absolutely essential and it must entered by the operator

True

153

When should the operator instruct and communicate with the enrollee during biometric data capture?

All at once, before biometric data is captures

At each steps of data capture

154

Jeevan Lal, age 82 years, hands over the verified Enrolment Form to the operator. The operator should

Accept the form as given by Jeevan Lal and

start entering the information

Accept the form from Jeevan Lal and start

questioning him on the validity of the
information

155

A resident walking with the help of a crutch has come for enrolment and is standing in the resident's queue. The Operator
can help by

Asking the handicapped resident to come and

stand at the head of the queue

Asking the handicapped resident to come and

sit on an available chair inside the enrolment
station

Asking the handicapped

resident to come later when
the queue is smaller

156

While enroling Dinkar the operator notices that he has an extra (i.e. a 6th) finger on both hands. The operator,

Must register this as an exception

Capture the fingerprint for the sixth finger of

one hand at least

Capture the fingerprint for the

the sixth finger of both the
hands

157

__________' checks pincode data for its correctness and completeness

UIDAI

Enrolment Agency

Registrar

Multiplatform implies that the AEC is now

Multiplatform implies that the
available for the Windows and Linux operating AEC is now available for the
system platform
Linux and Dos Platforms

Click "I do not wish to link my

bank details with Aadhaar at
this time." radio button

Eye contact

158

From whom and in what format will the pre-enrolment data be received by the Enrolment Agency

CSV Format as specified by Registrar

TXT Format as specified by Registrar

TXT Format as specified by

UIDAI

159

Sunil submits copies of his PoI and PoA documents for verification. The copies are found to be of poor quality and the
information can be barely deciphered. The Verifier

Can ask the resident to get fresh copies

Use the photocopier at the enrolment centre to

generate fresh copies

Accept the copies submitted

by the resident

160

Janaki Kadam wants to get certified as an Enrolment Operator

Janaki must first enrol for Aadhaar

Janaki must first appear for the Certification

test

Janaki must first apply to

UIDAI

161

A resident wants her date of birth to be changed to 25th June 1990 although her School Leaving Certificate, provided as
Proof of DoB, states her DoB as 1st June 1987

The 'Verifier' can permit this change

The 'Operator' can permit this change

The 'Supervisor' can permit

this change

162

Backup must be preserved for at least

10 days

40 days

60 days

Page 11

Installs the Aadhaar Enrolment

Client software on Enrolment
Station

163

While ensuring EC readiness as per the checklist provided by UIDAI, the Supervisor has to

Document gaps in the EC readiness, if any

Advices on the number of Enrolment Stations

that should be available

164

help@uidai.gov.in' is email id of the cantact centre

True

165

The Aadhaar Enrolment Client will stop enrolments if the client is not syched with CIDR at least once in '________' day

15

20

10

166

Data Card, connected to an Enrolmen Station, is used for

Storing Backup Data

Capturing the residents Voice

Determining the location of

the Enrolment Station

167

Which of these is a critical factor in quality data capturing during enrollment?

Clear and detailed instructions by the

Operator to the enrollee

Presence of UIDAI official

Polite and courteous behaviour

of the EA staff

168

The Registrar's Supervisor has come to the Enrolment Centre which is scheduled to start enrolments after a week. His
purpose is

To spread awareness

Audit Enrolment Centre readiness

Verification of documents
submitted by residents

169

You are an Enrolment Centre Supervisor. You have to retrieve the pre-enrolment data. What would you do?

Request the UIDAI to send you the preenrolment data

Exports the CSV file in the

Enrolment Client Application

170

Feedback is required in communication process because

feedback is the channel through which the

message is sent

feedback ensures that the message is clearly

understood by the receiver

feedback is the source of the

message

171

One of the most important activity that needs to be undertaken while launching an enrolment drive at any location is
'_______'

Identifying the location of the Enrolment

Centre

Spreading awareness about Aadhaar in the

locality

Apointment of an Enrolment
Agency

172

Shyam Singh is an Operator at enrollment station. Shyam never looks directly to an enrollee with whom he is talking. Does
this habit of Shyam Singh lead to effective communication?

Yes

No

173

_________' should provide this list of PIN numbers to CIDR.

Registrar

Enrolment Agency

UIDAI

174

When Jeevan Kumar visited the enrollment centre was a problem of low voltage in the locality. Operator tried hard to
capture the facial image of Jeevan but was not able to get a clear image due to poor light. What do you think the operator
should have done?

Use the image captured in poor lighting

conditions.

Ask Jeevan to come another day

Use generator to improve the

ligting condition and then
capture the facial image

175

The Aadhaar Enrolment Client - ECMP Lite also provides the option to capture and save only demographic data, in order to
create a pre-enrolment data.

True

176

Scanner is connected to laptop or desktp through a) VGA Port b) HDMI Port c) USB Port d) COM Port

177

UIDAI Regional Office approves Station Development Plan prepared by '_______' with '________'

UIDAI, Registrar

Enrolment Agency, Registrar

UIDAI, Enrolment Agency

178

Ramnath Bhute has come to the enrolment centre to 'Introduce' Sainath who does not have any documents. Can this
enrolment be done?

Ramnath Bhute must be available as a

registered Introducer with the Registrar

The Operator can register Ramnath Bhute as an

Introducer

The Supervisor can register

Ramnath Bhute as an
Introducer

Page 12

179

In 2005 the country implemented Mahathma Gandhi National Rural Employment Guarantee Act (MNREGA). According to
this act the Government guarantees that each of Rural of India's adult family members will collectively get 100 days of
employment as unskilled labour. Rural adult who wish to obtain employment must first get themselves registered in the
local Panchayat. Job cards will be given to the beneficiary within 15 days of registration of the application. Photos of the
beneficiary and/or all the adult members of the household willing to do unskilled labour will be recorded in the Job Card.
After getting the job card, beneficiary can at any point in time give a written application demanding work to the Gram
Panchayat. Employment offer will be made to the application within 15 days of the application. Otherwise the applicant
will be entitled to unemployment allowance. Q. After how many days from receiving job cards can a beneficiary apply for
work?

15 days

14 days

1 month

180

Who will review all the data packets generated during the day, to ensure correct data has been entered for each resident?

Registrar's Supervisor

Enrolment Agency Supervisor

Enrolment Agency Operator

181

The supporting document for proof of DoB are, 1, Birth Certificate 2, Ration Card 3, Secondary School Leaving
Certificate(SSLC) Book/ Certificate 4, Voter's Card 5, Passport

1,2,3

1,3,4

1,2,5

182

If a resident does not have the necessary documents to prove their identify or address, an Introducer can authenticate
resident's data. An Introducer is a person who is registered with the Registrar and UIDAI. He will confirm the idendity of a
resident who does not have any documents. Introducer will confirm the idendity of only those residents, whom he knows.
Only those persons who have obtained Aadhaar are eligible to become Introducers. An Introducer must be eighteen years of
age or above and must not have any criminal record. Q. What is mandatory to be eligible as an Introducer?

Pan Card

Voter Card

Ration Card

183

What is "Consent-for-Enrolment" slip?

It is Receipt printed at the end of enrolment

It is the Introducer's copy
It is the resident's copy containing Enrolment
containing Enrolment Number, barcode, the
containing Enrolment Number,
Number, barcode, the consent texts for
consent text for declaration etc. and signed by
barcode, the consent texts for
declaration etc.
the resident.
declaration etc.

184

Lalit Mishra is a businessman and he has two housed in India - at Mumbai and Delhi. He stay in both locations as per his He needs to apply for two Aadhaar numbers at
He can apply for both from the same location
business needs. He want to get two separate UID numbers for these two locations.
the respective locations

He has to get special

permission from UIDAI

185

The 'sync' operation was carried out on 24/01/2012 for a particular Enrolment Station. The next sync must not be delayed
beyond

40910

28/01/2012

27/01/2012

186

The collection of Pre-Enrolment Data isn't a part of the core process for enrolling a resident but needs to be performed so
that resident data is available to the Operator when she/he begins enrolling residents. This happens before the actual
enrolment of resident and is taken care of by the Resitrar and Enrolment Agency(EA). The Registrar and EA collects
(whenever possible) the resident demographic data from people in that location, verifies it, and saves it into the preenrolment database folder located in the Enrolment Station. The Registrar may also use existing data from PDS, the
National Rural Employment Guarantee Scheme (NREGS), etc. The Registrar or a representative of the Registrar with
administrative privileges configures some basic parameters of the Aadhaar enrolment client before Operator starts work. Q.
Who configures the Aadhaar Enrolment Client?

Operator

Supervisor

Representative of UIDAI

187

While reviewing the enrolment data the Supervisor finds that the photograph of the resident is completely blurred. What
action should the Supervisor take?

Rectify the blurred image

Put the packet on hold

Reject the packet

Page 13

188

UIDAI Client application software, named Aadhaar enrolment client, is used to record demographic & biometric data of
residents. Aadhaar enrolment client (AEC) is also referred as ECMP, i.e.Enrolment Client Multi Platform. The Enrolment
Client has various features necessary to enable the enrolment capture process in a well-defined manner. Some of the key
features fully Supported by the enrolment client are: The Aadhaar enrolment client allows users ( Enrolment agency
Operators, Supervisor, Administrator etc.) to access the client application only after verifying their Registrar/Operator User
ID, Password and Fingerprint. Registrars may have existing, digitalized demographic data of resident which is known as
Pre-Enrolment data. This data can be, fully or partially, pre-loaded in the application. When a resident comes for enrolment,
the Operators can retrieve the data using Registrar's ID. Data entry (manually or using pre-enrolment data) of the resident
based on supportive documents like proof of Identificatin (PoI) / Proof of Address (PoA). The Client is capable of running
a quality check at the back end to ensure that the quality standard for biometric data capture, set by UIDAI, is met. Q.
UIDAI client application software, named as Aadhaar Enrolment Client, is used to record '__________'

Demographic Data

Biometric Data

Demographic & Biometric

Data

189

The '________' will accept the photocopies of the resident's documents

Registrar Supervisor

Introducer

Enrolment Agency Operator

190

Bhavesh Kumar Shrishti has come for enrolment to the UIDAI Enrolment Centre at Bansi District. He is unsure of how the
enrolment will take place and what he has to do. He does not know whether he has to provide any documents. In fact he
does not even know how getting an Aadhaar would benefit him. He works as a daily wages labourer for a contractor
engaged in road repair work. His wife heard about Aadhaar from neighbors and has asked him to get enrolled. Q. What
does Bhavesh do for a living?

He is an Enrolment Agency Employee

He is farmer

He is daily wages labourer

The resident has certified true

copies of all documents that
are being submitted as proof of
Identity, Address, Age,
Relationship

191

Before starting an enrolment for a resident, the Operator must ensure that

The resident has no biometric exceptions

The resident has filled the enrolment form

192

Biometric information is enough to establish identity of a person. Is the statement correct?

Yes, Biometric data is enough to establish a

persons identity

No, Biometric data must be linked to

demographic information like name, age,
address in order to establish identity

193

Which of the following documents are acceptable for enrolment a) Certificate of Address issued by MLA or Gazetted
officer on Letter head as PoA b) Certificate of Address, having photo, issued by MLA or Gazetted officer on Letter head as
PoA c) Certified true copy of Birth Certificate as PoA d) Landlord's letter as PoA

194

Khasiram has come for enrolment and submits all documents to Baliram the Operator. Baliram finds that the verifier has
signed and stamped all of Khasiram's documents except the enrolment form

195

Arrange the broad level steps for enrolling a resident in the correct order: a. Capture Demographic information b. Ensure
the documents provided by resident are as per enrolment form c. Generate Consent and Acknowledgement slip d. Capture
Biometric information

dacb

bcda

badc

196

The Enrolment Agencies will setup Enrolment Centres in the goegraphical areas identified by the '____________'

Registrar

Enrolment Agencies

Supervisors

Baliram can ask the Supervisor

Baliram must ask Khasiram to get the
Baliram can himself verify the data in the form
to sign on the Enrolment form
enrolment form signed and stamped by the
using the various document provided by
and continue with the
verifier before continuing with the enrolment
Khasiram and continue with the enrolment
enrolment

197

Enrolment Operator Corrects data, if required, within '_______' hours of the Resident's Enrolment and in the Presence of Page 14
the Resident

24

48

96

198

Following are the best possible practices should be adopted while setting up of Enrolment Centre: a) Good approach
roads/streets, ideally ground floor b) Well light and proper white background for photo capture c) Enrolment Centre should
locate in crowded area d) Effective token system with sufficeint number of stations to avoid long waits e) Provide
comfortable sitting area with water and other basic amenities

a,b,c,d

a,b,c,e

a,c,d,e

199

The review of data entered is carried out

After caturing Demographic Data

After Capturing Demographic and Biometric

data

After verifying documents

200

What helps to place the fingers at the correct position on the fingerprint capturing device?

Indicators on the platen

Backlight of the fingerprint device

Application screen

201

While capturing Facial Image no light exactly above the '_______' should be used since it can cause shadows.

Operator

Enrollee

Supervsor

202

Table light used for facial image capture should be switched off during iris image capture.

True

203

While capturing Facial Photograph of '___________' the non-white background may get rejected but two faces should not
be captured.

Senior Citizens

Children above 5 years and below 10 years

204

The resident or the enrollee should adjust his / her head by tilting or rotating to get the Facial image captured.

True

205

The pop up message that appears every time the operator logs in, is intimating that "You have 3 day(s) left to sync. Your
last sync was done on 26/04/2012 11:08:12". What does it indicate?

You don't require to sync within next 3 days

You must sync on 4th day

206

If you want to correct demographics data of a child below 5 years old, in the Correct Enrolment Details screen you have to
click the 'The resident is less than 5 years old' checkbox.

True

207

There is a difference between merely hearing the words and actually listening for the message.

True

208

The statement "Handling Enrollees in a manner that makes their wait less painful." is related to

Crowd management

Obtaining quality data

209

After capturing the iris image, the application software is able to measure the iris image quality.

True

210

Once an enrolment has been completed, the resident data must be uploaded to CIDR by the EA, either through SFTP or
using portable hard disks, within '______' days

10

211

During enrolment the entire area has suffered a power failure and the generator has been switched on. Unfortunately the
generator is making a lot of noise and the people staying near the Enrolment centre are objecting to the disturbance being
created. The Supervisor should

Explain the situation to the neighbours and

ask for their cooperation and tolerance for the
span of time that the generator has to be kept
on

212

D, Password and Fingerprint. Registrars may have existing, digitized demographic data of residents which is known as PreEnrolment data. This data can be, fully of partially, pre-loaded in the application. When a resident comes for enrolment, the
Operators can retrieve the data using Registrar's ID. Data entry (manually or using pre-enrolment data) of the resident
based on supportive documents like proof of identification (PoI) / Proof of Address (PoA). The Client is capable of running
a quality check at the back end to ensure that the quality standard for biometric data capture, set by UIDAI, is met. Q. The
Aadhaar enrolment client allows users to access the client application only after verifying their '___________'

Registrar/Operator User ID

Children below 5 years

Since has been done on

26/04/2012. you don't require
to sync again

15

Ask the residents who are

Ask the neighbours to go and complain to the waiting to get enrolled to go
authorities
home and come back when the
power returns

Registrar/Operator User ID and Password

Registrar/Operator Password

Page 15

213

Viren Kamagar has come with his entire family, consisting of his aged and infirm mother who is 72 years old, his wife, his
elder daughter who is 12 years of age and his younger daughter who is 4 years of age, to enrol for Aadhaar. The women of
the family are steeped in tradition and Viren too is very orthodox in his outlook. Viren is a marginal farmer who owns a
small plot of land which he himself tills and cultivates. His calloused hands may be a cause for concern while capturing his
fingerprints. He has no documents relating to either himself or his family members. Q. Which of the following will be a
cause for concern during biometric data capture?

Viren's 4 year old daughter

Viren's 72 year old mother

Viren's calloused hands

214

It was a hot summer day and almost the whole village had turned up for enrolment. The local panchayat had been very
active in ensuring that all villagers came fr enrolment. But unable to bear the heat the crowd started getting restless. Many
were yet to get the Enrolment form, there were several tables but without clear nameplates so people had to run here and
there and ask each other for help to complete the process. Suddenly there was a lot commotion. it seems some woman had
been pushed and her husband got angry at the man. The panchayat elders had gone home and there was no senior person to
control. The situation seemed to get out of hand. The verifiers too, had gone away for lunch. Somehow the two men were
controlled by other villagers. But everyone wanted to know when their chance would come, if at all the same day. Q. The
entire village had turned up for enrolment because '________'

It was a Holiday

The Panchayat had actively ensured this

The Panchayat consisted of

elderly persons

215

What is / are the actionable feedback(s) that need(s) to be checked for facial image captures that fail?

No face found

Enrollee too far

Enrollee too close

216

A resident wants her name spelt as Samina although her PoI document has her name spelt as Sameena

The 'Verifier' can permit this change

The 'Operator' can permit this change

The 'Supervisor' can permit

this change

217

Which is the correct feedback 1) Receiver -> Feedback -> Encode -> Decode -> Source -> Message 2) Source -> Message
-> Encode -> Decode -> Receiver -> Feedback

Option 1

Option 2

218

Which of the following are elements of receiving message? 1) Formulate the message 2) Decode the message 3) Interpret
message and use feedback 4) Transmit the message 5) Hear or see message from the sender 6) Encode message

2,3,5

2,4,5

1,3,5

219

In situations where residents are unable to provide proof of identity or proof of address, adesignated '________' can
introduce them for an Aadhaar.

Supervisor

Introducer

Registrar

220

Bharat 1 year old has come for enrolment. He is accompanied by his father Ramanujam. While capturing his photograph,
background

Must be White

Must be Blue

Must be Black

221

Gender has to be recorded by the Enrolment Agency as declared by the enrollee as "M" for Male, "F" Female or "T"
Transgender, by

Selecting from a Drop-down Box

Typing into a Blank Box

Selecting a Bulleted Option

222

Is the Enrolment Form submitted by the resident a part of the documents that would go into the docket that will be sent to

Yes

No

223

Proper and equally distributed lighting mechanism should be used while capturing Facial image such that there are no
'_______'

Shadows over the face

Shadows in eye sockets

Hot spots

224

Buddhiman brings his bank-passbook to the Enrolment Centre and provides it as proof to the EA Operator because

He wants to deposit some money

He wants to link his bank account to his

Aadhaar

Because the bank's passbook is

a PoI document

225

Why GPS (Global Positioning System) is integrated with Enrolment Client?

To capture the iris more efficiently

To identify the physical location of the

enrolment station

To copy the demographic data

from external devices

226

What is to be recorded in the "Application No" field of the 'Demographics' screen?

Enrolment Form Number

Pre-enrolment ID

Aadhaar

227

During summer, in the interir regions of India, the weather is hot and dry. This leads to dehydration problems when people
are exposed to the Sun for long periods of time. The Enrolment Centre can be prepared for such situations by

Keeping a set of umbrellas that can be used

by residents

Maintaining an ORS kit and sufficient drinking

water

Asking the residents to carry

water and glucose when the
some for enrolment

228

Which of the following behaviors is applicable while dealing with senior citizens?

Greet the senior citizen politely

Talk to the senior citizen politely

Help the senior citizen to fill

the enrolment form

229

Girija Devi has a query about her enrollment status. Today is Monday and at the same time today is Chrishmas. Can GirijaPage 16
Devi make her query at the contact centre today?

Yes

No

230

Correction module requires mandatory entry of which demographic field?

Name

Age

Address

231

Who will verify the Enrolmen Form details and photocopies against PoI/PoA/DoB/HoF documents?

Verifier

Operator

Supervisor

232

Prabhudeva Nair is the supervisor for an Enrolment Agency. Due to an emegency he had to leave before completing the
end-of-day processes. This job can be completed by

The Operator of that Enrolment Station

The Introducer

Any Operator other than one

who has done enrolments on
that station-"Peer/buddy
Operator"

233

Reverse transiliteration feature is also available in the AEC application, where one can type in local language and it gets
transliterated in English.

True

234

Archana has come for enrolment along with original proof of identification documents. However, her proof of Age
document which is her school leaving certificate has been submitted to the collage where Archana is seeking admission.
She has a photocopy of the school leaving certificate. Can she be enrolled?

The photocopy is sufficient to be used as a

Proof of Age document and Archana can be
enrolled on the basis of this

235

Which of the following is not a communication barrier?

Poor lightning condition

The photocopy must be

certified by a Public Notary or
The photocopy must be certified by the Verifier
a Gazzeted officer in order to
and then used for enrolment
be accepted as a Proof of Age
document
Distractions

Poor listening skill

236

QSS Details' provided by the client software during Biometric data capture helps the operator to

Complete enrolments quickly

Take corrective action based on the feedback

Automatically correct captured

data

237

Consider the following Aadhaar Numbers: a) 4823548193711 b) 4823548193371

a) is correct

b) is correct

a) and b) are both correct

238

The URL of UIDAI Admin/Technology Portal is '__________'

http://www.uid.com

http://portal.gov.in

http://portal.uidai.gov.in

239

What is / are the requirement(s) for capturing Facial Image?

Face visible & Head straight

Eyes open & Looking straight into camera

No smile & Teeth not visible

240

Chhaganlal comes to enrolment centre for enrolment. As on operator, what would be your first step to start his

Start capture demographic data

Make sure from the photo on documents that he

is the same resident whose enrolment is to be
done. Confirm that the Enrolment form and
documents belong to him

Start capture biometric data

241

What is the function of the "Check" button in the Correct Enrolment Details screen?

To validate the resident's Name, Enrolment

Number, Date and Time before starting
Correction

To validate the resident's Name and Address

before starting Correction

To validate the resident's

Name and Date of Birth before
starting Correction

242

Which of the following behaviours will not help the Operator to gain the residents trust

Behave politely

Shout at the resident frequently

Provide assistance as and

when required by the resident

243

Process of sending and receiving messages is:

Communication

Feedback

To and fro

244

It is very important to ensure that awareness of the Aadhaar enrolment is imparted to maximum residents in the area where
enrolment is expected to be carried out. When should this type of campaign be started?

At least 5 days before the start of enrolment

At least 30 days before the start of enrolment

At least a year before start of

enrolment

245

What are the possible benefits of having Aadhaar?

To get bank account

Problem free delivery of pensions/scholarships

to the beneficiaries

To get subssidized food

rations, in case of BPL

246

Babu Janak is a BA pass graduate and wants to become a Supervisor for an Aadhaar Enrolment Agency

Babu will need to get trained in Computer

Software development

Babu will need to get trained and certified asa

Supervisor

Babu needs to be an MBA in

order to become eligible for
the Supervisor's job

Page 17
247

Brinda, the enrolment operator, is about to enrol Sana, a 3 year old, when she finds that the father of the child, Shiraz, does
not have an Aadhaar or Enrolment id. Brinda,

Cannot enroll Sana

Can enroll Sana after first enrolling Shiraz

Can enroll Sana although

Shiraz does not have Aadhaar
or an Enrolment id

248

Shiraz has completed his enrolment and now want sto enrol his 3 year old daughter Sana. During Sana's enrolment, the
operator

May enter Shiraz's name in the relationship

field

May enter Shiraz's enrolment id

Must enter Shiraz's name and

enrolment id

249

Can a correction be performed on the next day if the end of day operations were completed for the previous day's
enrolments?

Correction can be performed within 24 hours

of enrolment only

250

The EA creates a docket which contains the documents submitted by the resident. Ideally how many such dockets should
constitue a batch?

100

150

200

251

"The report is generated in Aadhaar client by EA for every Batch. The report is printed and is kept inside the
box/polythene/cover for every batch. CSV file of the report is exported from the machine and sent to DMS agency." Which report is talking about?

Hold Reject report

Pickup List report

EOD report

252

Bharat 10 year old has come for enrolment. He is accompanied by his father Ramanujam. While capturing his photograph,
background

Must be White

Must be Blue

Must be Black

253

The Biometric devices procured by the Enrolment Agency should be certified by '_____'

UIDAI or its duly authorized agency

Registrar

Enrolment Agency

254

Pre-enrolment data can be created by capturing demographic information through

ECA

ECMP Lite

Aadhaar Enrolment Client

(ECMP)

255

The Enrolment Agency should ensure that each Enrolment Centre in under the control of a certified '________'

Operator

Introducer

Supervisor

256
257

___________' should provide this list of PIN numbers to CIDR

Resident can be enrolled even in the immediate absence of the Introducer

Registrar
True

Enrolment Agency
0

UIDAI

258

Registrar decided numbers of '___________' for each Enrolment Centre. (recheck the correctness of the question)

Ceilling Fans and Tube Lights

Photo Copying Machines

Enrolment Stations

259

You DON'T have to pay attention to avoid improper use of spaces, punctuation marks, capital & small letters during
demographic data capture

True

260

The Enrolment Centre at Uvatmal has 4 Enrolment Stations and 6 Enrolment Operators. The additional Operators are
required to '____________'

Work as Supervisors

Work as Verifiers

Work as Technical
Administrators

261

To make the enrolment process more efficient and reduce the waiting time for residents '_________' is a key factor

Fast computers

Highly qualified residents

Availability of Pre-enrolment
data

262

What is the purpose of the GREEN triangular Capture icon in the Iris screen?

To capture photography of the biometric

exception

To capture facial image of the resident

To capture Iris of the resident

263

Which of the following is a preferable behavior for an operator while dealing with senior citizens?

Listen to the senior citizen patiently

Tell the Senior citizen to come back when there

Direct the senior citizen put
are less number of resident waiting for
his queries to another resident
enrolment

264

One of the Enrolment stations has failed during biometric data capture and the resident is upset over his enrolment not
being completed. The best course of action is for the Supervisor

To direct the resident to another station where

the enrolment can be quickly completed

To ask the resident to come

To quickly call the tech support person who is
back later in the day when he
located at another enrolment centre which si
would be enrolled on a priority
just 3KM away
basis

Correction can be performed within 96 hours of End of day operation do not

enrolment provided end of the day has not
affect the 96 hour correction
completed for the day the enrolment took place
process

Page 18

265

Financial inclusion is a process by which financial services are provided at the minimum rate to vulnerable and
marginalized sections of society. Even today a large part of the population of India is deprived of financial service facilities.
Such population is being connected with banks through financial inclusion. Financial inclusion will enable an Indian
Resident to open a saving account with minimum documents and zero or minimum balance. These saving accounts are
called "NO frills" accounts. Since the banks are far from villages, Business correspondents have been appointed to provide
banking facilities to the village. These Business correspondents will go to the village to provide banking facilities to the
residents of the village. The agent of a Business corrospondent who provides banking facilities to the village is called
"Customer Service Representative". Q.What is the objective of financial inclusion?

To provide financial services to vulnerable

groups

Low-cost financial services

Connect people to the banks

who are far away from
banking facilities

266

The enrolment centre at Kulhar district has been getting huge numbers of residents turning up for enrolment everyday. The
enrolment centre has been established in a room provided by the district municipality and has sufficient space for only two
enrolment stations. There is insufficient waiting space and residents from long queues that wind all the way to the adjacent
main road causing general disrupsions in traffic flow and often results in arguments and even minor scuffles between the
waiting residents and passerby's and also between the residents. The chaotic situation is leading to improper document
handling and storage, poor data quality as the resident are hurriedly take through the entire process, incomplete verification
of documents and a host of related problems. Q. Traffic disruptions are being caused by '____________'

Improper management of traffic

Long queue of resident

Lack of proper footpath

267

Verifier will verify the details of the documents, their photocopies and enrolment form bought by residents. Verifier has to
verify the documents during the working hours of the centre. The Registrar has to ensure the presence of the Verifier during
enrolment. A Verifier will ensure that the enrolment form was filled according to the guidelines of UIDAI's enrolment
process. He will also ensure that no mandatory field is left blank and all applicable optional fields, such as mobile phone
number and e-mail address are filled correctly. After verification the verifier will sign and stamp the enrolment form. After
verification, the resident will go to the operator of the enrolment agency for enrolment. Q. Who will ensure the presence of
verifier at the centre?

UIDAI

Registrar

Resident

268

Karthi has come to enroll his 4 year old son Ganesh. Ganesh is tired and has fallen asleep on his father's lap. The operator

Can continue with the enrolment as iris data

capture is not required for children below 5
years of age

269

Mary D'mello has come for enrolment. She is about 50 years of age and has brought all documents in original for the
enrolment. When the verifier asks for copies of the documents she says that she has not brought any copies. The verifier

270

Can continue with the enrolment as the child's

Cannot continue with the
photograph can be captured even through he is enrolment as iris data needs to
asleep
be captured

Can ask her to get copies

Can ask the EA personnel to photocopy Mary's

original documents and collect the charges
from Mary

Can ask the EA personnel to

photocopy Mary's original
documents and collect the
charges from him (i.e. the
verifier)

Which instruction is given by operator to the enrollee while capturing iris image?

Stand up

Place the fingers on the platen

Open eyes widely and do not

blink

271

Savitri Chauhan is planning to enroll herself for Aadhaar but she is unaware of the enrollment process. How can the EA
help her?

The EA Supervisor or an Operator who is not

currently engaged in enrolment, can explain
the process to Savitri

The EA Supervisor can ask her the other

residents who are waiting to get enrolled

The EA Supervisor can ask her

to call the UIDAI Contact
Centre

272

ly are steeped in tradition and Viren too is very orthodox in his outlook. Viren is a marginal farmer who owns a small plot
of land which he himself tills and cultivatives. His calloused hands may be a cause for concern while capturing his
fingerprints. He has no documents relating to either himself or his family members. Q. Who is the senior citizen in Viren's
family?

Viren himself

Viren's mother

Viren's wife

Page 19

273

The Registrar and the Enrolment Agency will need support for not only setting up Enrolment Centres but also day to day
operations which only the local authorities will be to provide. For example in case of a fire, the centre will have to depend
upon the fire brigade, police and medical units which are normally managed by the local district administration. This will
be possible only if the Registrar and the EA interacts with these local authorities from the planning stage onwards and right
up to time that all enrolments for that area are complete. The local administration will also facilitate the creation of
awareness about Aadhaar, its benefits will help in publicizing the enrolment schedule to the residents. Q. Fire Brigade,
Police and Medical Units are normally managed by '________'

274

It means that you have to regularly check the

The pop up message that appears every time the operator logs in, is intimating that "This client's max unexpected packet is "Pending Export" packet number and export
5.". What does it mean?
packet(s) before it crosses the maximum limit,
i.e. 5

Enrolment Agency

Local District Administration

Registrar

It means that you have to regularly check the

"Pending Export" packet number and export
packet(s) only after it crosses the maximum
limit, i.e. 5

It is talking about the export

duty of the plastic packets

275

Listening carefully to the enrollee helps in error free enrolment

True

276

Which of the following options are tools of effective crowd management?

Giving information in a manner that is

understood by the enrollee.

Providing instructions in the local language.

277

Kathi has come to enroll his 4 year old son Ganesh. The operator notices that Ganesh does not have the little finger of his
right hand and on asking he is informed by Karthi that Ganesh was born without the little finger

The operator must record the missing finger

as an exception

278

As a Supervisor of Enrolment Agency, how would you ensure that the process of enrolment does not halt at any stage?

By maintaining sufficient number of backup

devices and spares

By maintaining contact via phone to UIDAI

everyday

It is not your responsibility

279

The output of the Facial Image of the resident should not suffer from '______________'

Motion blur

Over or under exposure

Unnature coloured lighting

and distortion

280

While capturing the fingerprints of a Resident, it should be ensured that resident

Has moderately dry and clean hands

Has wet and clean hands

Has hands covered with gloves

281

While enrolling Krishna, the operator is unable to get a good impression of his fingerprints. The operator should ideally a)
Change the Fingerprint Scanner b) Help Kirshna by applying some pressure on his finger c) Ask Krishna to wash his hands
with soap and water and try again with wet fingers d) Ask Krishna to wash his hands with soap and water and try again
after drying his fingers Specify the correct course of action

b&c

b&d

282

In which case(s) the Aadhaar Enrolment / Correction from is mandatory?

Demographic data pulled using pre-enrolment

ID

Demographic data entered manually

Correction of existing
enrolment

283

Everytime after/before logion to AEC application, you must make sure that the date and time setting on the computer is
current.

True

284

While capturing fingerprint image there should be no direct light shining on the '__________'

Face of the enrollee

Computer screen

Platen

285
286

Operator should ensure that output of the facial image is:

What is / are the measure(s) to be taken to get a good quality fingerprint?

Blurred
Clean the platen

Clear
Check devices for scratches

Unclear
Diffused Light

287

Enrolment agencies have to undergo an on-boarding process for enrolment stations. ROs coordinate the on-boarding
process with the Registrars and EAs. The on-boarding process includes:

EAs declare enrolment station deployment

plans i.e. when and where the centres will be
established.

EAs also demonstrate that they have certified

and active operators, requisite machines and
hardware available to be deployed.

EAs also demonstrate that they

have the requisite in
frastructure for supervision of
the enrolment centre.

288

Raja Kumar an actor by profession has come for enrolment. He insists that his photograph must be captured his glasses
resting on his forehead.

The operator can taske Raja's photograph

while his sun glasses are on his forehead

Systematic planning for the

enrolment process.

The operator cannot enroll

The operator need not record the missing finger
Ganesh because he has to
as an exception as he does not have to capture
obtain the fingerprint of all ten
Ganesh's fingerprints
fingers

The operator should ask Raja

The operator should ask Raja to wear the sun to position his sun glasses such
glasses in the normal manner
that it does not reflect any
light

Page 20
289

Savita Rani came to the enrolment centre, she was wearing mehendi paste on one hand. The operator '________________'

should capture fingerprint of only one hand

should not capture fingerprint and ask her to

return after the mehendi has dissapeared

should ask Savita Rani to wash

her hands before fingerprint
capture

290

Which of the following behaviours is applicable while dealing with senior citizens?

Greet the senior citizen politely

Talk to the senior citizen politely

Help the senior citizen to fill

the enrolment form

291

During enrolment the region suddenly starts experiencing a thunderstorm with rain and lightning. The Supevisor

Should inform the residents waiting outside

the enrolment centre to come inside and wait
until the storm passes

Stop enrolments and ask the residents to go

home and come back the next day

Shutdown all electrical

equipment, including
computers and biometric
devices, stop enrolments and
ask the residents waiting
outside the enrolment centre to
come inside and wait until the
storm passes

292

The Registrar will take the help of various marketing agencies (as decided by UIDAI) who will help in communicating
with the target resident groups. Residents will thus come to know about timing and location of Enrolment Centres, benefits
of enrolling, etc. Communication to residents can start seven days before the actual start of enrolment. The Gram Sabhas
can be held to focus on Aadhaar related procedures and spread awareness. The key objectives here are generating groundlevel awareness among residents to ensure maximum coverage and ensuring residents understand the requirements so as to
be prepared for the enrolment. This activity would require using media like loudspeakers, pre-recorded speeches, posters,
banners, wall writings, stickers, leaflets, booklets and vehicles covered with Aadhaar information and billboards. The
Enrolment Agency will not be allowed to change or remove the material provided by Registrars/UIDAI. Enrolment
Agencies will help the Registrar in advertising Aadhaar. Q. How many days before the start of enrolment the
communication to resident can start?

Seven days

Three days

Five days

293

What action is to be taken while capturing fingerprint image, if the enrollee has one additional finger?

Capture the fingerprint of the additional finger

Ignore the additional finger

Record the additional finger as

a Biometric Exception in the
application

294

Verifier will verify the details of the documents, their photocopies and enrolment form brought by residents. Verifier has to
verify the documents during the working hours of the centre. The Registrar has to ensure the presence of the Verifier during
enrolment. A Verifier will ensure that the enrolment form was filled according to the guidelines of UIDAI's enrolment
process. He will also ensure that no mandatory field is left blank and all applicable optional fields, such as mobile phone
number and e-mail address are filled correctly. After verification the verifier will sign and stamp the enrolment form. After
verification, the resident will go to the operator of the enrolment agency for enrolment. Q. How will the enrollment agency
operator know that enrollment form has verified by the verifier?

Verifier's picture

Verifier's signature

Signature of resident

295

Seetadevi rolls beedis for a living. Her hands are stained brown with tobacco. Sometimes she also rolls agarbattis. They are
special masala aggarbattis, as a result her fingers have somewhat worn out ridges which makes it difficult to get her
fingerprints. Today Seetadevi sits at the enrolment centre. You are the operator who is faces with the problem of talking her
fingerprints. You have tried twice but results not acceptable, What would you do ? You need to put more pressure on her
hands to try and get the finger-print. You as her if you could apply pressure to her fingers. She agrees. You ask her to clean
hands once again. Then place her fingers on the scanner and apply slight pressure. Seetabai cries out in pain: "Help! This
man is out to break my fingers, do you have no sense, I have three hungry children to feed." Q. What does Seetadevi do for
living?

Rolls Beedis

Rolls Aggarbattis

Both 1 and 2

Page 21

296

What is / are the attribute(s) required while capturing fingerprint image?

297

"Request the Enrollee to be in a fixed position. The posture should be taking a portroit photograph." - When this instruction
is given to the enrollee?

Excessive dry fingers

Clean fingers

Excessive wet fingers

Capturing Iris Image

Capturing Fingerprint Image

Capturing Facial Image

298

Based on the state in which the

Based on the qualification of the resident, the Based on the local language set in the ECA, the enrolment is done the option
After completion of the enrolment, enrolement completion dialog-box with the Enrolment ID is displayed in the Review
"Declaration language" is automatically
"Acknowledgement" would be printed in that
of local language is auto
screen. Along with that, the "Generate declaration in the regional language" option is also displayed. What is the purpose of
selected, the "Acknowledgement" would be language by clicking the "Generate declaration selected. "Acknowledgement"
this option?
printed in that language
in regional language" checkbox
would be printed in that local
language

299

Which one of the following statements is correct.

The 'Name' field can be blank at the time of

enrolment

The 'Name' field requires at least one character

to proceed to the next step

300

The pop up message that appears everytime the operator logs in, is intimating that "This client's max unexported packet
limit is 5." What does it mean?

It means that you have to regularly check the

"Pending Export" packet number and export
packet(s) before it crosses the maximum limit,
i.e. 5

It means that you have to regularly check the

"Pending Export" packet number and export
packet(s) only after it crosses the maximum
limit, i.e. 5

301
302

UIDAI Contact centre does not handle the residents' grievances

UIDAI Contact centre is closed on every Saturday and Sunday

True
True

0
0

303

At the end of enrolment the operator must provide her/his '____________' as confirmation

Signature

Iris Image

It is talking about the export

duty of the plastic packets

Photograph

304

Sarita Shah has just finished her facial image capture and has come to the fingerprint scanner. Her fingerprints were not
legible, so the operator put excessive pressure on her hand, without sharing with her the purpose to do so. Sarita was
The operator was not at fault. Sarita was not
offened and screamed that the operator was getting too bold and touching her without having any permissions. What would
right in calling out for help
have been the right course of action for the operator?

305

In 2005 the country implemented Mahathma Gandhi National Rural Employment Guarantee Act (MNREGA). According to
this act the Government guarantees that each of Rural of India's adult family members will collectively get 100 days of
employment as unskilled labour will be recorded in the Job Card. After getting the job card, beneficiary can at any point in
time give a written application demanding work to the Gram Panchayat. Employment offer will be made to the applicant
within 15 days of the Application. Otherwise the applicant will be entitled to unemployment allowance. Q. According to
MNREGA, where will you register?

Local Panchayat

Division office

State government

306

It was a hot summer day and almost the whole village had turned up for enrolment. The local panchayat had been very
active in ensuring that all villagers came fr enrolment. But unable to bear the heat the crowd started getting restless. Many
were yet to get the Enrolment form, there were several tables but without clear nameplates so peaple had to run here and
there and ask each other for help to complete the process. Suddenly there was a lot of commotion. It seems some woman
had been pushed and her husband got angry at the man. The panchayat elders had gone home and there was no senior
person to control. The situation seemed to get out of hand. The verifiers too, had gone away for lunch. Somehow the two
men were controlled by other villagers. But everyone wanted to know when their chance would come, if at all the same day.
Q. The commotion was caused because '__________'

A woman was hit by someone

A woman was pushed

Villagers were irritated that

there was a lot of
mismanagement

Sarita acted incorrectly. She should have asked The operator could have asked
for assistance when she could not position her
for help from the lady
fingers properly
volunteer

Page 22

307

The enrolment centre at Kulhar district has been getting huge numbers of residents turning up for enrolment everyday. The
enrolment centre has been established in a room provided by the district municipality and has sufficient space for only two
enrolment stations. There is insufficient waiting space and residents form long queues that wind all the way to the adjacent
main road causing general disruptions in traffic flow and often results in argumens and even minor scuffles between the
waiting residents and passerby's and also between the residents. The chaotic situation is leading to improper document
handling and storage, poor data quality as the residents are hurriedly taken through the entire process, incomplete
verification of documents and a host of related problems. Q. The quality of data has been affected due to '______________'

Poor document storage process

Noise due to traffic

Arguments between the

residents and passerby's

308

______________' checks pincode data for its correctness and completeness

UIDAI

Enrolment Agency

Registrar

309

What the operator should do if the resident has bandaged finger?

Ignore the bandage. Capture whatever

possible

Record it as an exception. The resident should

later get his/her biometric updated.

Consult with supervisor

310

In the "Export Enrolment Data" screen, "Pending Export" section displays numbers of packets to be exported.

True

311

Jaya Devi, age 45 years, is a citizen of Eturu village in Andhra Pradesh. Jaya Devi wants to raise a query regarding her
enrollment to the contact centre. Jaya can speak and understand only Telegu language. Can she raise a query in Telugu?

Yes

No

312

Sarita Shah has just finished her facial image capture and has come to the fingerprint scanner. Her fingerprints were not
legible, so the operator put excessive pressure on her hand, without sharing with her the purpose to do so. Sarita was
The operator was not at fault. Sarita was not
offened and screamed that the operator was getting too bold and touching her without having any permissions. What would
right in calling out for help
have been the right course of action for the operator?

313

The Registrar may need to capture additional information about the residents, like annual income, educational qualification,
marital status, etc. What application is required to capture there additional data?

ECMP

KYR+

ECA

314

Is required to scan the original documents of the residents.

Fingerprint scanner

Scanner

Iris Scanner

315

Ragini Devi, a 70 year old lady, came to the enrolment station, Ragini was not able to hold her head straight due to a
massive cerebal hemorrhage suffered by her a year back. The operator Ravi Kumar without any intimation started to
position her head with his palms. This irritated Ragini Devi and she left the centre without completing the process. If you
were at the operator place what you would have done?

Politely ask Ragini Devi about her problem

and ask a lady staff to help her

Ask Ragini Devi to come to the center when

she is able to keep her head straight

Ask Ragini Devi to never

come back to the enrollment
station

316

Karthi has come to enroll his 4 year old son Ganesh. The operator notices that Ganesh does not have the little finger of his
right hand and on asking he is informed by Karthi that Ganesh was born without the little finger

The must record the missing finger as an

exception

317

What is a backdrop in case of facial image capture?

318

In the 'User Review' screen, at the time of supervisor/user Packet Review Process, In case of packet being put on "hold",
supervisor/user needs to select a "reason" for it from the available Reason options.

True

319

After entering the name of the resident, how is the transliteration of data from English to the local language (as configured
in the ECA) started?

By pressing the TAB button

By pressing the ALT button

320

Light coloured goggles are allowed while capturing Iris image of the resident.

True

321

For any correction related to the demographic data, resident must has to fill-up the Aadhaar Enrolment/Correction from

True

322

Which option in the 'Demographics' screen is used to recall the values entered in the address fields (such as Pin Code,
Village/Town/City, District and State) for the previous enrolment?

Save Address

Copy Previous

Sarita acted incorrectly. She should have asked The operator could have asked
for assistance when she could not position her
for help from the lady
fingers properly
volunteer

The operator cannot enroll

The operator need not record the missing finger
Ganesh because he has to
as an exception as he does not have to capture
obtain the fingerprint of all ten
Ganesh's fingerprints
fingers

A bright white backgroud behind the Resident A bright white background before the Resident

A dark black background

behind the Resident

By pressing the SHIFT button

Pin Code

323

Does Enrolment Operator require to click any button on the device while capturing good fingerprints

324

Page 23

Yes

No

The village sarpanch has come for enrolment wearing a 'Gandhi' cap

He must be requested to take it off while

capturing his photograph unless it is worn for
religious or cultural reasons

He can keep wearing it while being

photographed

He must take it off when he

enters the enrolment centre

325

Aadhaar enrolment is being planned for Chautha Nagar village. To determine the best location for setting up the Enrolment
Centre, the Registrar and Enrolment Agency should seek help from

UIDAI

State Government

Central Government

326

Iris is the most unique biometric and can always be used as proof for verification of identity for most individuals over their
lifetime, because

It does no change except if damaged

Iris scan can be carried out easily

It is the most visible part of eye

327

Light should be '_____________' and placed in front of the enrollee while capturing Facial image so that there are no
shadoes under the eye.

Diffused

Concentrated

Dimmed

328

Capture of facial image would be better if there is a bright light behind the backdrop

True

0
The operator should make a
request to the other residents
to permit the blind person to
be enrolled before them and
only proceed if they consent

329

A blind resident has come for enrolment and is standing in the resident's queue. The operator wants to help him by
conducting his enrolment before the residents who have come earlier.

The operator should ask the resident to come

and stand at the head of the queue

The should ask the blind resident to come and

sit next to him on a spare chair and complete
the enrolment

330

Verifier will verify the details of the documents, their photocopies and and enrolment form brought by residents. Verifier
has to verify the documents during the working hours of the centre. The Registrar has to ensure the presence of the Verifier
during enrolment. A Verifier will ensure that the enrolment form was filled according to the guidelines of UIDAI's
enrolment process. He will also ensure that no mandatory field is left blank and all applicable optional fields, such as
mobile phone number and e-mail address are filled correctly. After verification the verifier will sign and stamp the
enrolment form. After verification, the resident will go to the operator of the enrolment agency for enrolment. Q. How will
the enrollment agency operator know that enrollment form has been verified by the verifier?

Verifier's picture

Verifier's signature

Signature of resident

331

The collection of Pre-Enrolment Data isn't a part of the core process for enrolling a resident but needs to be performed so
that resident data is available to the Operator when she/he begins enrolling residents. This happens before the actual
enrolment of resident and is taken care of by the Resitrar and Enrolment Agency(EA). The Registrar and EA collects
(whenever possible) the resident demographic data from people in that location, verifies it, and saves it into the preenrolment database folder located in the Enrolment Station. The Registrar may also use existing data from PDS, the
National Rural Employment Guarantee Scheme (NREGS), etc. The Registrar or a representative of the Registrar with
administrative privileges configures some basic parameters of the Aadhaar enrolment client before Operator starts work. Q.
The collection of Pre-Enrolment Data isn't part of core process of enrolment but it needs to be done '__________'

During the time of enrolment

Before the actual enrolment

At the end of enrolment

program

332

Financial inclusion is a process by which financial services are provided at the minimum rate to vulnerable and
marginalized sections of society. Even today a large part of the population of India is deprived of financial service facilities.
Such population is being connected with banks through financial inclusion. Financial inclusion will enable an Indian
Resident to open a saving account with minimum documents and zero or minimum balance. These saving accounts are
called "NO frills" accounts. Since the banks are far from villages, Business correspondents have been appointed to provide
banking facilities to the village. These Business correspondents will go to the village to provide banking facilities to the
residents of the village. The agent of a Business corrospondent who provides banking facilities to the village is called
"Customer Service Representative". Q. What is the minimum balance for "No frills" account?

Zero

Rs.100/-

Rs.1000/-

Page 24

333

In 2005 the country implemented Mahathma Gandhi National Rural Employment Guarantee Act (MNREGA). According to
this act the Government guarantees that each of Rural of India's adult family members will collectively get 100 days of
employment as unskilled labour. Rural adult who wish to obtain employment must first get themselves registered in the
local Panchayat. Job cards will be given to the beneficiary within 15 days of registration of the application. Photos of the
beneficiary and/or all the adult members of the household willing to do unskilled labour will be recorded in the Job Card.
After getting the job card, beneficiary can at any point in time give a written application demanding work to the Gram
Panchayat. Employment offer will be made to the application within 15 days of the application. Otherwise the applicant
will be entitled to unemployment allowance. Q. According to MNREGA. where will you register?

Local Panchayat

Division office

State government

334

Seetadevi rolls beedis for a living. Her hands are stained brown with tobacco. Sometimes she also rolls agarbattis. They are
special masala aggarbattis, as a result her fingers have somewhat worn out ridges which makes it difficult to get her
fingerprints. Today Seetadevi sits at the enrolment centre. You are the operator who is faces with the problem of talking her
fingerprints. You have tried twice but results not acceptable, What would you do ? You need to put more pressure on her
hands to try and get the finger-print. You as her if you could apply pressure to her fingers. She agrees. You ask her to clean
hands once again. Then place her fingers on the scanner and apply slight pressure. Seetabai cries out in pain: "Help! This
man is out to break my fingers, do you have no sense, I have three hungry children to feed." Q. Why is it so difficult to get
Seetadevi's fingerprints?

The ridges on her fingers have got worn out

She is unable to understand the Operator's

instructions

She is unable to hear the

Operator

335

Dark glasses of tinted glasses are allowed while taking the facial photograph.

True

336

If a resident does not have the necessary documents to prove their identify or address, an Introducer can authenticate
resident's data. An Introducer is a person who is registered with the Registrar and UIDAI. He will confirm the idendity of a
resident who does not have any documents. Introducer will confirm the idendity of only those residents, whom he knows.
Only those persons who have obtained Aadhaar are eligible to become Introducers. An Introducer must be eighteen years of
age or above and must not have any criminal record. Q. What information will be confirmed by the user of introducers?

Statiscal information

Identity

Aadhaar and Biometric

337

Seetadevi rolls beedis for a living. Her hands are stained brown with tobacco. Sometimes she also rolls agarbattis. They are
special masala aggarbattis, as a result her fingers have somewhat worn out ridges which makes it difficult to get her
fingerprints. Today Seetadevi sits at the enrolment centre. You are the operator who is faces with the problem of talking her
fingerprints. You have tried twice but results not acceptable, What would you do ? You need to put more pressure on her
hands to try and get the finger-print. You as her if you could apply pressure to her fingers. She agrees. You ask her to clean
hands once again. Then place her fingers on the scanner and apply slight pressure. Seetabai cries out in pain: "Help! This
man is out to break my fingers, do you have no sense, I have three hungry children to feed." Q. Seetadevi cried out because
'___________'

She has three hungry children to feed

She is in pain because of the pressure applied

by the Operator

She is feeling hungry

338

The Enrolment Agency is required to login to the portal and download master data file & registrar data file and then import
them into the Aadhaar Enrolment Client using ECA login.

True

339

You are the representative of Enrolment Agency. On what basis would you decide on the number of Enrolment Centres?

Based on the target number of days for

completion fo enrolment in the particular area
or district and the expected number of
enrollees in the area

Only based on the expected number of

enrollees in the area

Based on UIDAI's
recommendations

340

Which of the following is not applicable in sending a message:

Transmission of the message

Decoding the message

Encoding the message

341

Which screen comes after the "Demographics" data capture screen?

References screen

Fingerprint screen

Iris Scan screen

Page 25
The Supervisor should ask the
The Supervisor should immediately confirm
The Supervisor should consult the other
resident to come for enrolment
the relationship from the Police station inresidents in the queue and if they consent allow on another day because all
charge and allow the resident to by-pass the
the resident to enroll before the other residents residents have to come through
queue and start enrolment
the queue only

342

A resident has come for enrolment but on seeing the long queue he approaches the EA Supervisor and asks him to enroll
him first as he has to go somewhere else to attend some urgent work. He also claims to be related to the local Police station
in-charge.

343

What are the types of Contact Details in the Application?

Complete, Default, Default: Printable Lables

and Simple

Small Contact, Default and Large Contact

Simple Contact, Default

Printable and Complete
Contact

344

Arrange the following in the correct hierarchy: a) Registrar b) Enrolment Agency c) UIDAI d) Enrolment Centre

abcd

bdca

cabd

345

Why Pickup List Report is necessary?

Pickup List report is for Document

management System (DMS)

Pickup List report is for Hold/Reject

information

Pickup List report is for EOD

enrolment status information

346

In case of 'Head of the Family' based verification, proof of relationship (for eg., Army Canteen Card, CGHS/State
Government/ECHS/ESIC Medical Card etc.) is required.

True

347

The Registrar will take the help of various marketing agencies (as decided by UIDAI) who will help in communicating
with the target resident groups. Residents will thus come to know about timing and location of Enrolment Centres, benefits
of enrolling, etc. Communication to residents can start seven days before the actual start of enrolment. The Gram Sabhas
can be held to focus on Aadhaar related procedures and spread awareness. The key objectives here are generating groundlevel awareness among residents to ensure maximum coverage and ensuring residents understand the requirements so as to
be prepared for the enrolment. This activity would require using media like loudspeakers, pre-recorded speeches, posters,
banners, wall writings, stickers, leaflets, booklets and vehicles covered with Aadhaar information and billboards. The
Enrolment Agency will not be allowed to change or remove the material provided by Registrars/UIDAI. Enrolment
Agencies will help the Registrar in advertising Aadhaar. Q. Who is/are responsible to provide awareness material on
Aadhaar?

Registrar

Resident

UIDAI

Here after "Image Based" Question Paper Click the Question to open the Image
349

Which of the following is an example of non-verbal communication?

Which of the following is an example of verbal communication?

Gesturing with hand

Gesturing with hand

350

How should an operator capture the iris image of a resident with as shown in the picture?

The operator should each eye of the

resident separately

351

Which of the correct way to photograph a resident wearing ghoonghat as shown in the picture?

352

Is the distance maintained by the operator, as shown in the image above, acceptable?

348

353

Telephonic conversation
Telephonic conversation

The operator should ask the resident The operator should ask
to get her eyes treated by a doctor
the resident to capture
and then come for enrollment
her iris image by herself

Operator himself should lift the

Operator should ask a lady volunteer
resident's ghoohghat without taking
to lift ghoonghat of the resident
her permission
Yes

Operator should reposition the

Which is the correct way to photograph a resident who cannot stand or lift his head as shown in the picture?
camera to capture the image of the
resident

operator should take the

photograph of the
resident without
removing the ghoonghat

No

Operator should ask a volunteer,

wearing a white shirt, to position the
chair (tilting it slightly) so that the
operator can get a good photograph

Operator should ask a

volunteer to pull up the
head of the resident
forcibly so that he can
capture the resident's
facial image

Page 26

354

355

Which of the following is the best way to handle a blind resident as shown in the picture?

Which of the following are elements of receiving message ?

Which of the following is correct example of inbound and outbound process?

358
359

Select the most preferred way to behaving with residents.

Which of the following illustrations represents the best way to handle an old lady?

360

Which of the following images shows the proper flow of communication process?

362

The operator should tell

the blind resident that
now he is going to hold
his hand and will place it
on the fingerprint
scanner

Option 2

Option 3

Option 2, 3, 5

Option 2,4, 5

Option 1, 3, 5

Option 1
Option 1

Option 2
Option 2

Option 1
Option 1

Option 2
Option 2

Option 1
Select the picture that shows the correct posture that an operator should maintain while talking with a lady resident.

356
357

361

The operator should ask the blind

resident to place his palm on the
fingerprint scanner by pointing at it

The operator should sit calmly while

the blind resident should try to find
a chair

The lady's hands are covered with

Observe the hands of a lady who came for enrollment as shown in the picture. The operator asks theThe
ladylady's
to come
hand
forhas
enrolment
a missing
after
finger
10 days. What could be the reason?
mehndi
Which of the following are correct examples of outbound process?

Option 1

Option 2

Option 3

The operator does not

like woman with mehndi
on their hands
Option 3

Option-4

Answers
4

Reduces the
time required to capture
biometric data

Secure file
Transport protocal

None of the
above

3
1

Enrolment
Tab

2
1

24 to 48 Hours

None of the above

None of the above

Page 27

Page 28
Just before
the end of the day process

Neither training
nor certification is mandatory for
the Operators and Supervisors

2
1

None of the above

ROM

All of the above

4
1
1

Click on the
'Next' button

Camera
icon

3
1

The introducer
can call the enrolment centre
and provide his confimation
over the telephone

Reject the
resident

Translation

None of
the above

All of the
above

Page 29
Supervisor

Should continue
as though the resident had not
spoken

To make a
correction in the resident's
relationship details of an existing
enrolment and to over write the
data in the server

The Operator
should ask the resident to read it
from the monitor facing the
resident

The details of the bank

account entered entered by the
operator in various fields related
to the bank account, will
populate the "Bank Account
Details" field

1
Not Proceed

2
1

Opting to print again

by using the "Again" option in
the 'Enrolment Successful'
window

Not allow
the correction because the
resident did not mention this
during enrolment

The operator
can capture the fingerprints of
the parent/guardian instead

Registrar

At the top
right corner

Pre-Enrolment
mode is used to capture facial
image and banking data only

Page 30
1

1
By asking the
introducer

To correct
fingerprint details of resident

Enter resident's biometric data

using the information
provided in the enrolment form

Supervisor

2
1
1

All of the
above

4
1
2

Not allow the correction

because the resident did not
during enrolment

1
All of the
above

4
1
1

No, he could have corrected it

only on the day of enrolment

Page 31
IFSC code is not
required

All address fields

are disabled

All remaining
introductions can be done by
aperson niminated by Mansur
khan

1
Resident

The correction
can be permitted without any
documentary proof

The supervisor has detected an

error
and wants it to be corrected

In order to correct the existing

contact
details,click on the Edit Icon
displayed near the Pincode field

The supervisor has detected an

error
and wants it to be corrected

Is used when the

resident is disabled and cannot
come to the enrolment centre for
enrolment

Page 32

The infant should

be seated by herself

None of the above

He can enter data from

the forms by logging into AEC in
the enrolment mode as
Supervisor

The correction
can be permitted without any
documentary proof

Based on Registrar's
recommendations

Registrar
Enrolment Form

Delete button
removes the details added
against 'Account Number' field

All of them

1174 x 639

None of the
above

All of them

Reinstall again

Enrolment Agency
Supervisor

None of the above

Page 33
By procuring imported devices
which ate better in quality

All of the above

The UAC features

is not available in Windows XP

4
2

Have an Aadhaar, Be Registered

as
a Certified Operator, Know how
to install AEC
Mother tongue of the
EA Supervisor
1
all of them

Middle Class of Society

All of the above

4
1

Both 1 and 2

Operator

He cannot be enrolled

He can enrolled as a senior

citizen by getting special
permission from for Registrar

The Operator must request

Kashinath to get the documents
verified by the Supervisor

2000

Page 34
3

SFTP

Syncing the Enrolment Station

with CIDR using SFTP

Should continue as though the

resident had not spoken

a,c,d,e

Spreading Awareness

Using SFTP

Match Consents for Enrolments

to Number of Enrolments

Except J no one can carry out

end of day activities

None of the above

Prabhu can get enrolled without

being introduced

The Introducer cannot reject any

packets

Using packing tapes would be a

better option

As soon as enrolment starts

4
2

Page 35
2

All of the above

None of the above

2
2
1

Register Haridharan as a
'Sarpanch'

The Operator should wait for

him to turn his face towards the
camera and click on capture as
his face comes in front of the
camera

Make sure that the glasses are

positioned above the resident's
eyes

2
1

Reject the Resident

Introducer

1
1
1

Don't you know the timing for

enrolment? Come back
tomorrow.

Ask her to go home, and come

with someone else for enrolment

Rs.100/-

Asking Sunil Kumar to complain

to higher authorities

Page 36
Ask the resident to go home and
wash his hands and then

Multiplatform implies that the

AEC is now available for the
Windows and MAC operating
system platform

There is no facility to link

existing bank account to Aadhaar

1
1
1
1
Speech

4
1
2
1

Asking the handicapped resident

to talk to the Supervisor and get
his permission to sit inside the
Enrolment centre

should not capture the

fingerprint of the sixth figer on
any of the hands

None of the above

CSV Format as specified by

UIDAI

Ask the resident to submit the

originals

Janaki must first apply to the

Registrar

Nobody can permit this change

90 days

Page 37
Provides the Pre-enrolment data

3
1

Syncing the Enrolment Station

with CIDR using SFTP

Quick verification of documents

by the verifier

Onboarding of Operators and

Supervisors

Request technical person to do so

feedback decodes the message

Obtaining Pre-enrolment data

from the Registrar

2
None of the above

use flash to capture the facial

image

1
d

None of the above

The UID Point of Contact can

register Ramnath Bhute as an
Introducer

Page 38

Anytime

Registrar

1,3,5

Aadhaar

None of the above

He can have one Aadhaar only

26/01/2012

Representative of Registrar

Approve the packet

Page 39

None of the above

Resident

He is a contractor engaged in
road repair

The resident has obtained the

Verifier's signature and stamped
on the enrolment form and the
certified true copies of all
documents that are being
submitted as proof of Identity,
Address, Age, Relationship

Enrolment forms are not

mandatory, therefore Baliram can
start entering data from the
documents provided by
Khasiram

bacd

Operators

120

a,b,d,e

After getting Supervisor's

confirmation

All of the above

None of the above

2
1

All residents

3
2

You must sync the client atleast

once within next 3 days,
otherwise the application will
freeze

1
1
2
1
20

Switch off the generator and ask

the residents to wait until the
power returns

Registrar/Operator User ID,

Password and Fingerprint

Page 40

Page 41

Viren's 14 year old daughter

The Verifiers had done a lot of

propogands

All of the above

Nobody can permit this change

2
2

2,3,6

Operator

Does not matter as he must sit on

his father's lap

Clicking on an Icon

1
1

All of the above

Both 2 and 3 are correct

To view all other enrolment

centres within a State

Enrolment Number and date

Asking the residents to stand

under the shade of trees
wherever they ocean find them

All of the above

2
Gender

Technical Administrator

Except the Supervisor no one

can do end of day activities

Archana can be enrolled by

entering her age and setting the
option for document verification
as 'Not Verified'

eye-to-eye contact

Escalate the problem to the

Supervisor

a) and b) are both wrong

http://www.uidai.gov.in

All of the above

Enter Pincode to capture his

address

To validate the resident's Name

and Relative Details before
starting Correction

Explain any related information

as required by the resident

Transmission

As soon as enrolment starts

All of the above

Babu must apply to UIDAI in

order to get a job as a Supervisor
in an Enrolment Agency

Page 42

Page 43
Can first enroll Sana and then
enroll Shiraz

Need not enter Shiraz's name and

Enrolment id

The correction should have been

effected on the same day that the
enrolment took place and before
end of day

250

DMS report

Does not matter as he must sit on

his father's lap

Resident

None of the above

None of the above

None of the above

1
2

Printers

3
1

Enable job rotation and prevent

Operator fatigue

Fast Courier serivces

To capture fingerprint of the

resident

3
1

To ask the resident to come back

on another day and complete the
remaining part of the enrolment
which would take a very short
time

Page 44

All of the above

Road repair work

Introducer

Cannot continue with the

enrolment as the child's eyes
need to be open during the facial
image capture

Can ask the EA personnel to

photocopy Mary's original
documents free of costs

Blink eyes

The EA Supervisor can ask her

to look up the information from
the UIDAI website

None of the above

Page 45

UIDAI

It is talking about the corporate

clients

1
Putting up banners and posters at
the enrolment centre

The operator can enroll Ganesh

as the fingerprint of 5 fingers
would suffice

By procuring imported devices

which are better in quality

All of the above

Has long finger nails

In all the above mentioned cases

1
1

Iris

Large
Both 1 and 2

2
4

All of the above

The operator should ask Raja to

take off his sun glasses while
being photographed

Page 46
should ask Savita Rani to put
mehendi in her other hand also

All of the above

Continue enrolments as the

Enrolment centre has a good roof
and is well protected from the
rain

Twelve days

Record the fingerprint of the

additional finger in the screen
provided for additional fingers in
the application

Biometric data of Verifier

Neither 1 nor 2

Both 1 and 2

All of the above

None of the above

It is talking about the corporate

clients

2
2
Fingerprint

The operator should have asked

Sarita to return. It was not
possible to complete her data
capture, as her hands were dirty

Implementing Agency

Villagers were annoyed that there

was no guarantee that the
enrolment would be done today
and they may have to lose
another day of work before the
enrolment is done

Page 47

Page 48

Hurried data capture for each

resident

None of the above

Phone to UIDAI Helpdesk

2
1
1

The operator should have asked

Sarita to return. It was not
possible to complete her data
capture, as her hands were dirty

ECMP Lite

Photocopier

Forcefully keep her head straight

and capture the image

The operator can enroll Ganesh

as the fingerprint of 5 fingers
would suffice

A dark black background before

the Resident

Aadhaar Enrolment Client

application does not support
transliteration

1
2
1

Enable Previous

The cap can be cropped out after

taking the photograph

Local Panchayat

Iris scanning can be carried out

quickly

None of the above

2
1

The operator should take the

Supervisor's permission to
conduct the enrolment by seating
the blind resident on a spare
chair

Biometric data of Verifier

At any point of time

Rs.5000/-

Page 49

Page 50

Implementing Agency

All of the above

None of the above

She has been asked to clean her

hands

Based on Registrar's
recommendations

Formulating the message

Photograph screen

Page 51
The Supervisor should ask the
resident come to come for
enrolment on another day and
that he is not afraid of the
resident's connections with
important officials

Straightforward Contact and

Extended Contact

dbca

Pickup List report is for Aadhaar

issuing information

1
1

Registrar & UIDAI

1
2
The operator should
forcibly try to position the
iris capturing devise on
the residents eyes so that
he can capture both iris at
the same time.

Operator should ask the

accompanying relative of
the resident to capture
the photograph

2
Operator should ask a
volunteer, wearing a red
shirt, to position the chair
( tilting it slightly) so that
the operator can get a
good photograph

Page 52
The operattor should hold
the hand of the blind
resident without any
intimation and forcibly
place it on the fingerprint
scanner

2
Option 2, 3,6

1
1
2
3
2
2

Option 4

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