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Guidelines for Service / Petrol Stations

meeting Dangerous Goods Regulations


requirements for emergency planning

This document is designed to provide advice and information to assist service / petrol station sites handling or storing
quantities of dangerous goods in meeting CFA requirements when submitting emergency planning information
(Emergency Management Plans & Emergency Information Book) as part of an Application for Fire Services Written
Advice to CFA under Regulation 437 of the Dangerous Goods (Storage & Handling) Regulations 2000.
An Emergency Management Plan is a written document detailing how a site / facility and its occupants deal or manage
emergency events that may possibly occur. An effective emergency management plan consists of the preparedness,
response and recovery activities and includes the agreed emergency management roles, responsibilities, strategies and
system arrangements of the site. The level of detail in the emergency management plan will depend on the complexity of
the site involved and how much and what type of material is being stored.
These plans should be simple, flexible, tested and reviewed. It should be communicated to and available to all employees
in the workplace. Employees should be trained in all Emergency Procedures and regularly practice various emergency
scenarios to ensure that the documented procedures and plans work successfully.
An Emergency Information Book is a requirement of fire services to assist responding emergency services in efficiently
and safely accessing key information for sites and facilities in combating any incident or scenario that may occur. This
information should be developed and supplied in the format indicated in this help document and be located in an
emergency information cabinet readily accessible location for responding emergency services (preferred location being
adjacent to the main entry)
The information provided by CFA is this document is designed to meet the twenty requirements for emergency
planning in the Code of Practice for the Storage and Handling of Dangerous Goods for Emergency Management
Plans. Alternatively the CFA has available an Emergency Management Manual Folder which includes an Emergency
Management Manual How to produce an Emergency Management Plan for your premises and data CD that assists
a site in producing their own emergency management plans and also an Emergency Information Book that may be
purchased by contacting (03) 9262 8403 or filling out the order forms online at:
Emergency Management Manual Folder. CFA / MFB
http://www.cfa.vic.gov.au/business/documents/emergencymgt-appform.pdf

Emergency Information Book. CFA / MFB

http://www.cfa.vic.gov.au/business/documents/app_form_dangerous_goods.pdf

Other reference material used and that may be of further benefit in developing your Emergency
Management Plans and Emergency Information Book are:
Code of Practice for the Storage and Handling of Dangerous Goods (2000). Worksafe Victoria
http://www.worksafe.vic.gov.au/wps/wcm/connect/WorkSafe/Home/Forms+and+Publications/Publications/import_Dangerous+Goods+
Storage+and+Handling+%28Code+of+Practice+No.27%2C+2000%29

OHS in Service Stations


http://www.servicestationsafety.com.au/index.php

Guidance Note 17- Emergency Planning under the Occupational Health and Safety (Major Hazard
Facilities) Regulations
http://www.worksafe.vic.gov.au/wps/wcm/resources/file/eb5af94273dba1b/GN17.pdf

AS 3745 (2002) Emergency control organisation and procedures for buildings, structures and
workplaces. SAI Global
http://infostore.saiglobal.com/store/

Continued on page 2

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Guidelines for Service/Petrol Stations meeting Dangerous Goods Regulations requirements for emergency planning

Continued from page 1

AS 4360 (2004) Risk Management. SAI Global


http://infostore.saiglobal.com/store/

AS 1940 (2004) The storage and handling of flammable and combustible liquids. SAI Global
http://infostore.saiglobal.com/store/

AS 1596 (2002) The storage and handling of LP Gas. SAI Global


http://infostore.saiglobal.com/store/

The emergency management plan should be dealing with worst-case credible scenarios, ensure safe refuge if required,
safe & efficient evacuation of the site, safe approach & accurate information for emergency responders and any
environmental concerns are met.
Some of the information that should be provided as part of your Emergency Management Plan includes detailed site
plans, Material Safety Data Sheets, emergency contact details, locations of fire protection equipment, utilities, dangerous
goods, emergency procedures, spills / drain containment.

NOTE: Any site storing quantities of dangerous goods above minimum manifest quantities specified
in Schedule 2 of the Dangerous (Storage and Handling) Regulations 2000 must have an emergency
management plan and emergency information book developed and have a copy of those plans sent to the
fire service (CFA) for review and then have regard to any written advice provided by the fire service (CFA) in
relation to those plans. See link to application form below:
Application for Fire Services Dangerous Goods Written Advice:
http://www.cfa.vic.gov.au/business/documents/app_form_dangerous_goods.pdf

Content of an Emergency Management Plan


for a service/petrol station

The guidelines and corresponding checklist have been designed for use at retail service stations
only and as such there are a number of assumptions that can be used to influence the development
of emergency plans.
The assumptions are:
1

Minimal staff and visitors will be onsite at any one time

An incident is most likely to be confined to the dispensing and filling areas, as the main storages of
Dangerous Goods are likely to be underground.

Standard design requirements and consistency across the industry has resulted in safe operating
procedures.

CFA accepts the use of the Emergency Procedures Dangerous Goods, Fire, Spills and Leaks or Fire Orders
(see over) as the standard documentation to be used for displaying sites Emergency Procedures.
Examples over page

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The two CFA emergency procedures signs are available for download from the CFA website at:
http://www.cfa.vic.gov.au/business/goods/emergency.htm and
http://www.cfa.vic.gov.au/business/plans/incase.htm

In addition to the Emergency Procedures a detailed Emergency Management Plan should be


developed and regularly updated that includes the following information:
1

Name, location and address of the facility

Detailed map of the facility and surrounding area

Details of Emergency Contacts for after-hours and specialist response assistance

Procedure for dealing with Spills, Leaks and Fire which should include the following:

a)

Alert management and any persons in the immediate vicinity

b)

Establish product involved

c)

If a major spill, call the fire brigade

d)

Eliminate ignition sources

e)

Clear area

f)

Shut down electrical power at switchboard

g)

If any person is injured, call ambulance

h)

Attend to emergency if safe to do so.

i)

Refer to Material Safety Data Sheet for specific product information

j)

Close interceptor drain valve (if provided).

k)

Utilise spill kit to prevent any spills of effluent from entering drains or watercourses

Continued on page 4

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Continued from page 3

Manifest including location and size of underground and aboveground tanks

Maximum and minimum number of persons expected at the facility

Hazard Identification and Risk Assessment

Allocation and roles of personnel for implementing the plan

Contact details for Emergency Services

10 Details of emergency resources on site


11

Arrangements for obtaining additional external resources

12 Procedures for safe evacuation and muster of personnel


13 Locations of designated evacuation assembly area/s
In accordance with Clause 7.6.2 of AS1940 operating procedures shall be adopted that take into
account the following:
1

The prevention of smoking or any other ignition sources within 3 m of any point where flammable
liquid might be exposed, particularly when receiving or dispensing.

The need to switch off a vehicles engine while refuelling.

Any possibility that vapour from a flammable liquid fill or vent pipe could reach an internal pilot flame
on a campervan or caravan if the appliance vent has been badly located in relation to the filler (in such
cases it is necessary to turn off the pilot before filling).

The prevention of overfilling and spillage when storage tanks are being replenished.

The maintenance of fill and dip caps in a liquid-tight condition.

The suitability of containers being filled at dispensers for use, i.e. container condition and material,
the presence of an effective cap, correct labelling. Containers shall not be filled when inside a vehicle
compartment (see also Clause 7.6.3).

Specific instructions that do not allow the filling of plastic containers that do not comply with AS/NZS
2906 or equivalent Standard.

Risks when cleaning parts with flammable liquid.

Procedures to be followed in the event of spillage, and particularly the spillage of flammable liquid on
clothing.

10 Risks when draining fuel tanks, particularly over inspection pits.


11

Precautions for hot work on vehicle fuel tanks.

12 Safety of electrical equipment used in pits.


13 Floors shall not be washed with flammable liquid.
14 Emergency clean-up equipment shall be available in case of spillage.
15 Persons under the age of 15 years shall be prevented from operating fuel dispensers.
16 Precautions for working in confined spaces.
17

Training in the use of emergency equipment and maintenance of appropriate records.

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Content of an Emergency Information Booklet


An Emergency Information Book is a requirement of fire services to assist responding emergency services in efficiently
and safely accessing key information for sites and facilities in combating any incident or scenario that may occur. This
information should be developed and supplied in the format indicated in this help document and be located in a readily
accessible location in an emergency information cabinet for responding emergency services (preferred location being
adjacent to the main entry).

Emergency
Information Book

Emergency
Information Container

The Emergency Information Book is available through CFA and may be purchased by contacting (03) 9262
8403 or filling out the order form online at:
http://www.cfa.vic.gov.au/business/documents/app_form_dangerous_goods.pdf
When compiling the information in the Emergency Information Book reference should also be made to AS
1940 Appendix N1.3 which details information to be provided to the emergency services.
In developing the required information for the emergency information book, the content is
divided into 5 main sections with some sub sections. These sections are as follows:
SECTION 1

SITE LAYOUT DRAWINGS

SECTION 2

DANGEROUS GOODS LOCATION DRAWINGS & RELATED MANIFEST


INFORMATION

SECTION 3

ON & OFF SITE EMERGENCY CONTACT LIST

SECTION 4

EVACUATION POINTS & WARDEN IDENTIFICATION

SECTION 5

MATERIAL SAFETY DATA SHEETS & ADDITIONAL INFORMATION

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SECTION 1
SITE LAYOUT DRAWINGS
The information included in this section should provide a quick reference to locate the fire protection
equipment, drainage containment system and gas, electricity valves and controls. This information should
be presented in the form of a site drawing or plan.
All drawings for this book need to be clear, simply laid out and preferably laminated A3 or A4 size. If, due
to the size of the facility, it is impractical to fit all drawings in the alternative arrangements can be made by
contacting the Dangerous Goods Officer at the local CFA area office of CFA Headquarters. The following
separate drawings, where applicable, should be included:

u Fire Protection (Section 1.1)


u Fire alarm and detection systems (Section 1.2)
u Gas, Electricity and Water isolation points (Section 1.3); and
u Drainage, Spill and Fire Water containment (Section 1.4)
This may be provided information on one or two drawings.

SECTION 1.1 Fire Protection


The purpose of this sub-section is to provide the fire services personnel at an incident with the layout of the
site and the fire protection systems available. This will assist fire services personnel to make quick decisions
on crew replacement and other emergency control strategies.
The information required on the drawing, where applicable, should include:

u The type of neighbours (such as private residential or industrial premises)


u The boundaries of the premises
u Adjacent street names
u Vehicle access in and around the site
u The name and purpose of each building / area (eg factory, warehouse drum store)
u The location and type of all fire protection equipment on site (eg fire mains, fire main and fire water
isolation valves, booster connections, hose reels, hydrants and monitors etc)

u The location of emergency related infrastructure / facilities (eg emergency control rooms, fire pump
house and static firefighting water tanks)

u Direction of North; and


u The location of dangerous goods on site with their class labels if this can be included without
cluttering the drawing.
Note: The information required may be presented in more than one drawing for a large complex site.
Recommended colour codes for these items on the drawing area as follows:

n RED

Fire main ring, hydrant locations, booster connections, fire main isolating valves,
sprinkler control valves, hydrant & sprinkler pumps and fire control rooms.

(DOUBLE HATCHED LINES) Static water storage


BLUE

n BLUE

Foam suppression systems

n HEAVY BLACK Fire separation, fire walls and fire compartments.


n YELLOW

Vehicle access in around the site

Example (over page)


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Guidelines for Service/Petrol Stations meeting Dangerous Goods Regulations requirements for emergency planning

SECTION 1.2 Gas, Electricity & Water


The purpose of this sub-section is to allow emergency services personnel to see clearly the layout of the gas,
electrical and water utilities on the site.
These drawings (along with suggested marking scheme) should contain:

n HEAVY BLACK (with diagonal yellow stripe)



Switchrooms
n YELLOW

Substations, transformers, standby power equipment, isolation switches

n GREEN

Natural gas lines

An option for marking of steam lines, compressed air lines, major product lines etc is to use the system
outlined in AS 1345 1995 Identification and content of pipes, conduits and ducts.
Example

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Guidelines for Service/Petrol Stations meeting Dangerous Goods Regulations requirements for emergency planning

SECTION 1.3 Drainage, Spill & Firewater Containment


The purpose of this sub-section is to provide information about the means available to contain spilled
chemicals and firewater run off within the boundaries of the premises.
These drawings must be of simple format, easily understood by a person from a non-engineering
background (Piping and instrumentation diagrams are not suitable for this purpose).
The drawing should include the following:

u Site drains
u Stormwater grates, isolation valves and keys
u Storage capacities of bunds and bund surfaces
u Sumps, interceptor pits and waste catchment areas
u Location of spill kits and other containment measures available on site
u Special arrangements or contracts for the removal of waste
Example

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Guidelines for Service/Petrol Stations meeting Dangerous Goods Regulations requirements for emergency planning

SECTION 2
DANGEROUS GOODS LOCATION DRAWINGS &
RELATED MANIFEST INFORMATION
The purpose of this section is to provide accurate details and locations of all dangerous goods on site.
Information for a site with small quantities of dangerous goods may be presented clearly in one drawing.
Large and complex sites may need to have an overall site drawing with separate drawings showing the
details of specific areas.
Each drawing should be accompanied by a table or list of dangerous goods in that area as shown in
Appendix 8 of the Code of Practice for storage and Handling of Dangerous Goods. Each table or
list of dangerous goods should be placed opposite the corresponding drawing.
Example
BULK STORAGE
Tank ID
No.

Dangerous Goods

Tank

Name

Class

Sub Risk/s

UN No.

PG

Type

Capacity

T1

Toluene

N/A

1294

11

Above Ground

35,000 L

T2

Perfumery Products

N/A

1266

11

Above Ground

35,000 L

T3

Ethyl Acetate

N/A

1173

11

Above Ground

35,000 L

B1

Liquefied Petroleum Gas

2.1

N/A

1975

N/A

Above Ground

20,000 L

B1

Liquefied Petroleum Gas

2.1

N/A

1975

N/A

Above Ground

20,000 L

Packaged STORAGE AREAS


Area

Class

Sub Risk/s

Packaging Group

Maximum Quantity

Factory Store

N/A

II

5,000 L

Area

Class

Sub Risk/s

Packaging Group

Maximum Quantity

Factory Cleaning Bath

N/A

III

400 L

Factory Filling LIne

N/A

III

1,000 L

MANUFACTURING AREAS

Note:

The area naming system is left to the premise occupiers discretion. However, the system chosen must be simple and logical. Storage area designation could also
include a grid reference back to the main site map if this was thought to be applicable, for example - in the case of a large or complex site.

Dangerous Goods Drawing following page

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SECTION 3
ON AND OFF SITE EMERGENCY CONTACTS
This information allows emergency services to rapidly call up extra site personnel and allows both the
facility and the emergency services to alert neighbours, the general community and other agencies as
required.
This section requires names and after hours telephone / pager numbers of relevant site personnel who could
provide specialist advice or assistance in the event of a fire or emergency.
These people may include:

u Managers
u Production Managers
u Chemists
u Site Engineers
u Personnel responsible for the operation of specialist equipment
u Persons authorised to sign orders in the event of additional firefighting equipment or firefighting

extinguishing mediums being required

u Site personnel authorised to deal with the news media


u Medical Practitioners
The contact details of the following service providers should also be included:

u Fire equipment maintenance company


u Suppliers of goods essential to emergency response (such as foam, specialised extinguishing,

specialised extinguishing agents, absorbents and neutralising agents)

The following local agencies and premises, where applicable, should also be included:

u Air traffic control


u Railway authorities
u VicRoads
u Environmental Protection Authority
u WorkSafe Victoria
u Port authorities
u Municipal Emergency Response Co-ordinator
u Any highly populated premises in the surrounding area such as schools, nursing homes and hospitals.
This section should also contain information regarding any special mechanism(s) to notify the
neighbours and the local community during an emergency which has a potential impact outside
the site boundary.

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SECTION 4
EVACUATION POINTS & WARDEN IDENTIFICATION
The purpose of this section is to allow fire service personnel to rapidly establish control and to determine
the evacuation status of occupants.
A description of the Emergency Control Organisation engaged at the site is required.
The information should include:

u Titles
u Names
u The method of identifying of each member
This information is to be formatted as simply and graphically as possible and can be presented as a flow
chart. A site plan showing the Emergency Evacuation or Assembly Points can also be included. Alternatively
the assembly areas can be shown on the site plans in Section 1, reference to this arrangement should be
made in this section.
The size and activities of the facility will determine the complexity of the Emergency Control Organisation.
For more detailed information on the establishment of an appropriate warden structure refer to AS
3745 (2002) Emergency control organization and procedures for buildings, structures and
workplaces.
The fire services must be able to quickly account for the whereabouts of all site personnel (including visitors
and contractors) and be informed about unaccounted people. The head of the sites Emergency Control
Organisation, or their authorised delegate, must immediately inform the fire services that all personnel on
site are accounted for.
It is essential that a fire services liaison person be appointed. The role of this person is to provide the fire
services with relevant technical information regarding the emergency and to assist in coordinating the
efforts of fire services and site personnel.
Section 5 on page 14

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SECTION 5
MATERIAL SAFETY DATA SHEETS (MSDS)
MSDS for dangerous goods should be placed in this section if practical to do so.
If it is not practical, due to a large volume of documentation, to put them in this book, an alternative
arrangement must be made. This alternative must be agreed to by both the fire service and the site
occupant. Reference to what that arrangement is must be clearly stated in this section of the Emergency
Information Book to enable emergency responders to quickly access those MSDS.

ADDITIONAL RESOURCES AND MUTUAL AID


This section should contain specific information regarding other resources necessary to respond to specific
emergencies.
The resources may include the following items:

u Special chemicals (eg absorbents & neutralisers)


u Specialist decontamination and clean-up equipment
u Reserve firefighting foam supplies
u Safety showers and eye wash stations
u Recovery drums (with sizes noted)
u Other specialist firefighting agents or equipment
Information regarding any mutual aid arrangements with neighbouring facilities, if they exist, should be
included in this section.
These arrangements may include:

u Access to extra firefighting equipment, extinguishing agents and chemicals


u Provision of technical expertise
u Access to industrial equipment (such as forklifts)
u Utilisation of communication facilities
u Access to infrastructure
USEFUL SYMBOLS & GRAPHICS
The following symbols and graphics should be used to mark the location and area of dangerous goods,
firefighting equipment, isolation points, evacuation areas etc on all submitted plans to the fire services.
The National Transportation Commission Australia website contains fully downloadable and re-sizeable
dangerous goods labels that may be inserted into plans http://www.ntc.gov.au/viewpage.spx?documentid=1313

Alternatively the labels displayed below maybe purchased through the Metropolitan Fire Brigade at:
http://www.mfb.vic.gov.au/Media/docs/Stationery-Catalogue-4d847fb3-3bf3-4bb5-b247-ebdb6f3d9f46.pdf
http://www.mfb.vic.gov.au/Media/docs/Stationery-Order-2008-2938f328-8581-4afd-a9e8-749f91e05c70.pdf

You may choose to print the following pages out on an A4 sized label page and then cut the various
symbols and graphics out to use on the plans you may produce.
Remember to insert a key or legend to provide a guide to the symbols represented on your plans.

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DANGEROUS GOODS

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FLOOR PLAN STICKERS

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