Escolar Documentos
Profissional Documentos
Cultura Documentos
WEB
Activity
Fact
Website
CONTENTS
01
About yourself
03
02
03
03
03
04
04
05
Employability skills
05
06
05
07
05
08
18
09
32
10
43
11
49
12
50
13
52
14
Assessment
53
COPYRIGHT NOTICE
Bridging the Gap between Chemical and Organic Food and Fibre Production.
These interactive workbooks were produced by Regional Skills Training and funded by Department of Industry,
Innovation, Science, Research and Tertiary Education, Workforce Innovations Program and are intended for free
use to any student, RTO or school. Note that any work is copyright and should not be reproduced or copied for
commercial gain.
ABOUT YOURSELF
Please fill in your details below and save this PDF to your files.
Name
Phone
Email
TROUBLE WITH
WEBSITE LINKS
The workbook has a strong focus on the selfdirected application of knowledge. Completing
this workbook and all formative assessments
will thoroughly prepare you for your summative
assessment. On successful completion of
appropriate summative assessments provided by
your Registered Training Organisation (RTO), you
will achieve competency in this unit.
The workbook
has a particular
focus on the
opportunity for
quality assurance
in food and
fibre production
systems.
This workbook describes the skills and knowledge required to plan, implement and review a quality assurance
program for an agricultural or horticultural enterprise. The workbook has a particular focus on the opportunity for
quality assurance in food and fibre production systems with an effort to reduce chemical usage and defines the
standard required to:
The workbook has a strong focus on the self-directed application of knowledge with substantial depth in the
areas of market projections and customer requirements, cost/benefit of quality assurance implementation,
system analysis, enterprise culture and values, leadership and administrative skills, human resource induction
and performance monitoring practices.
EMPLOYABILITY
SKILLS
Communication skills
Identify and accurately report problems
Organisational skills
Teamwork skills
Technological skills
Use mathematical ideas and techniques
UNIT DESCRIPTOR
AND HOW THE
UNIT APPLIES TO YOUR
WORKPLACE
DETERMINE
QUALITY
ASSURANCE OBJECTIVES
FOR THE ENTERPRISE
Future market requirements for quality assured
products are assessed
Australia has a reputation for supplying clean
and natural products with low chemical residues,
however the consumer is demanding increasingly
higher levels of assurance related to food safety
and quality. To maintain our current status,
strict standards and regulations are applied
and enforced along the supply chain. Excellent
research and development facilities, both public
and private, assist in the innovation process by
facilitating development of new and differentiated
products, as well as continual improvements to
packaging and production processes.
Take a few minutes to look at the Australian Trade
Commission Australian Government; Food and
Beverage Unique, diverse, clean and green web
pages. Click on the link below:
www.austrade.gov.au/Buy/Australian-IndustryCapability/Food-and-Beverage/default.aspx
WEB
Australia is able to
produce a diverse
range of products
due to large climatic
differences across the
Australian continent
Activities
Activity 1
Objectives
required from the
QA program for
this enterprise
Intended market
as a result of the
QA program for
this enterprise
Risks in
adopting the
program for this
enterprise
Opportunities
in adopting
the program for
this enterprise
Activity 2
Determine quality assurance objectives for the enterprise or business.
You have already completed 2 sections on this table. After looking at the data extracts on the previous page, the
bibliography and source material at the end of this workbook as well as completing your own research, you are required
to complete the final 3 columns related to intended markets, risks and opportunities. Please make sure you also update
the web links and sources of information. Transfer the information from activity 1 so the table below is complete.
Enterprise or
production
system
Objectives
required From the
QA program for
this enterprise
Intended market
as a result of the
QA program for
this enterprise
Risks in
adopting the
program for this
enterprise
Opportunities
in adopting the
program for this
enterprise
10
Environment and
Natural Resources Service
Sustainable Development
Department; Organic
Agriculture, Environment
and Food Security; FAO; 2002
WEBwww.fao.org/docrep/005/y4137e/y4137e01.htm
Most consumers in developed countries will pay
a premium for organic, but only to a point. As the
premium increases, the number of consumers
willing to pay it decreases, because the
conventional commodity is always available as a
substitute.
Because fewer chemicals, fungicides and postharvest tools are available, fresh organic produce
tends to be more seasonal and local.
11
12
Activity 3
In Activity 1 and 2 above you have already documented:
You are now required to research and carefully list all of the areas where your cost of production will increase,
where yields may be impacted and where a premium price must be achieved to warrant introduction of a system.
Product
What is the
estimated % price
increase required to
justify introduction
of a QA system?
13
Principle 2: Leadership
Leaders establish unity of purpose and direction
of the organisation. They should create and
maintain the internal environment in which people
can become fully involved in achieving the
organisations objectives.
Key benefits:
People will understand and be motivated
towards the organisations goals and objectives.
Activities are evaluated, aligned and
implemented in a unified way.
Miscommunication between levels of an
organisation will be minimised.
Principle 3: Involvement of people
www.iso.org/iso/iso_catalogue/management_
Key benefits:
WEBand_leadership_standards/quality_management/
qmp/qmp-1.htm
Principle 1: Customer focus
Organisations depend on their customers
and therefore should understand current and
future customer needs, should meet customer
requirements and strive to exceed customer
expectations.
Key benefits:
Increased revenue and market share
obtained through flexible and fast responses
to market opportunities.
Increased effectiveness in the use of the
organisations resources to enhance
customer satisfaction.
Improved customer loyalty leading to
repeat business.
14
Key benefits:
Key benefits:
15
As previously stated a quality assurance system does not necessarily incorporate the full ISO standard. However,
for any system to be endorsed and for it to create a marketable difference, the system must be transparent,
documented and measurable.
The following extracts, web links and videos from 4 different sectors of primary industries are also useful to study
as you increase your knowledge related to QA systems and their potential benefits for your production system.
Industry
Topic
Link
Dairy
www.youtube.com/
watch?v=AkBXIRp3SjE
www.mla.com.au/Meat-safety-andtraceability/On-farm-assurance/
AgriSure
Pig Industry
www.APIQ.com.au
Australian Pesticides
and Veterinary Medicines
Authority (APVMA)
www.apvma.gov.au/compliance/
how_to_comply.php
WEB
All of the systems listed above discuss similar benefits if a quality assurance system is implemented. However
every producer must make their own judgements related to perceived or actual benefits. Benefits that are
consistently discussed are:
Improved product consistency.
Improved risk management.
Greater professionalism e.g. better record keeping, better staff training, clearly defined areas of responsibility
and awareness of the customer requirements for product quality.
International recognition and market access.
Product differentiation producers are able to sell a branded product identified by logos e.g. Cattlecare and/
or Flockcare. This may result in marketing opportunities as the industry moves towards a multitude of product
brands, encompassing a wide variety of quality attributes from paddock to plate. It may also assist the
development of strategic alliances between producers, processors and consumers.
Industry best practice a QA program verifies a producers compliance with market and regulatory
requirements and industry standards.
16
Activity 4
List the strategic benefits that you believe will be achieved if a quality assurance program is implemented in your
business. Specifically identify:
The product/s
The QA system
The benefits
17
Department of Primary
Industries Victoria
What is Organic Farming?
www.dpi.vic.gov.au/agriculture/farmingmanagement/organic-farming/introductionto-organics/organic-farming-standards-andcertification
WEB
18
WEBwww.mla.com.au/Meat-safety-and-traceability/Onfarm-assurance/AgriSure
WEB
19
On-farm QA programs provide a set of standards for producers to meet in order to gain certification of the
integrity of their on-farm production system. In most cases, on-farm QA programs involve the implementation of a
management system and a food safety plan.
Being QA certified allows a producer to demonstrate compliance to a set of prescribed standards.
The Australian Quarantine and Inspection Service (AQIS) requires all pork exporters to verify that the pork and
pork offal they wish to export, meets domestic and importing country food safety requirements.
AQIS accepts that importing country requirements are met if the pigs from which the pork/offal was derived
were accompanied by a PigPass National Vendor Declaration (PigPass NVD) and were sourced from a farm
with a currently approved QA program, such as APIQ. Similarly, some state food authorities also require that
pigs must be accompanied by a valid PigPass NVD which means they were sourced from a farm with a current
approved QA program, such as APIQ.
Activity 5
In the previous activity you were required to list the strategic benefits that you believe would be achieved if a
quality assurance program was implemented in your business. You were required to specifically identify:
The product/s
The QA system
The benefits
You are now required to select a specific QA system and standards for your business. Whilst the system you
select now may not be your final choice you need to become more specific to enable your research to become
more focussed and applicable to your business.
List the products that will be grown/processed/marketed under your selected QA system.
What QA standards are the most appropriate to your needs and why?
20
List your research/information sources that have been used in making your decision.
21
There are
a number of
publications
that are useful
in your research
WEB
22
Activity 6
Complete the following table making an honest appraisal of your current operating systems
Enterprise type
Products
23
Department of
Agriculture and Food West
Australian Government;
Farming for the Future,
Industry Best Practice and
Guidelines; Resource
Management Technical
Report; December 2008.
WE
B
www.agric.wa.gov.au/objtwr/
imported_assets/content/sust/
f4findustrypracticebaselinejune09final.pdf
Grains
Horticultural
Pastoral
Diary
Department of
Agriculture and Food
(DAFWA)
At the beginning of the Farming for the Future
project, the national horticultural industry had
begun to develop the Enviroveg self-assessment
tool and Horticulture for Tomorrow guidelines
for environmental assurance, using Australian
Government NHT Pathways to Industry funding.
The Department of Agriculture and Food (DAFWA)
(including the Farming for the Future project)
participated in the consultation and development
of these resources and had begun to build its
knowledge of assurance programs through the
process.
NSW Farmers
Association; Growing
the Best Submission
to National Food Plan;
Sep 2011; pp45-46.
WE
B
http://www.daff.gov.au/__data/assets/pdf_
file/0019/2152432/nsw-farmers-association.pdf
Sheep
Beef
Poultry
Pig
24
WEBhttp://www.saiglobal.com/assurance/food-safety/
25
Activity 7
The information and links provided on the previous page should have taken you quite a while to look through.
Remember that the better your research is now the better informed you are to make a decision and the better the
outcome is likely to be.
In completing your research to make final selection of a QA system for your business you should be able to
answer the following questions. As a precaution that you have completed your research correctly complete the
activity below.
List the products that will be grown/processed/marketed under your selected QA system.
Your answer
If you will be supplying a particular processor or market, do they have a preferred certifier?
Your answer
How much has the whole certification process cost for farmers like you?
Your answer
26
Which certifiers are well recognised in local and/or export markets?
Your answer
Which certifiers use farm auditors who have a good understanding of your type of enterprise?
Your answer
27
Which certifiers support farmers in other ways such as assisting with technical queries?
Your answer
What certification gives you access into the markets you need?
Your answer
What are the fees and charges for initial certification including inspection and residue tests?
Your answer
28
Is support and information on markets and marketing of produce with this certification provided?
Your answer
Does the certifier have staff readily available to answer questions about certification issues?
Your answer
Required processes and practices are documented in the quality assurance program manual and an
implementation plan is prepared
Activity 5 asked you to select a specific QA system for your business. Activity 6 and 7 should have further refined
your thinking as we challenge the research information and make sure the selected system is appropriate. We
are now assuming that you have selected your appropriate system. The remainder of this workbook is about
preparation for and implementation of the system.
It is critical at this stage that you are properly prepared to implement your chosen system and this means having
a detailed implementation plan. As a minimum starting point your implementation plan should:
ensure you have accurate records of your current position
have accessed all of the standards applicable to your QA system
have accessed all of the legislation applicable to your QA system
29
Activity 8
Complete the activity with specific reference to documenting your QA implementation plan.
List each process/
practice that must
be completed
to achieve
implementation
What legislation
or compliance
requirements must
be considered?
30
What legislation
or compliance
requirements must
be considered?
31
IMPLEMENT
THE QUALITY
ASSURANCE PROGRAM
Instructions are documented defining
task and process requirements
Standard Operating Procedures
Every quality assurance program consists of rules
that are defined by Standard Operating Procedures
(SOP). Creating a Standard Operating Procedures
Manual from scratch can be quite daunting as most
owner/operators start with the information in their
heads. Each farm will have its own way of doing
things, partly because of the infrastructure and
partly because of the management.
Many QA programs will provide you with SOPs but no
existing system will fit all circumstances. The skill is to
refine the SOPs that you are provided with to specifically
suit your production system and business whilst still
achieving compliance for the whole QA program.
Dairy Australia has created a very useful tool
to support the development of a simple set of
operating procedures to help farmers get started. It
is useful to look at this tool as well as using search
engines to find other SOP templates. Remember
that there are 2 key criteria that must be met in
developing your SOP manual:
Each SOP must be applicable to your business
and in a format that will allow ease of use and
documentation.
The whole manual must allow for you to meet
the certification and audit requirements of the
QA system.
www.thepeopleindairy.org.au/farm-policiessystems/farm-standard-operating-procedures.htm
The (SOPs) are descriptions of the way particular
tasks should be carried out on the farm. There
is no set way that each process must be carried
out across the industry, but the Generator tool
allows you to create a simple document with a set
of generic operating procedures including safety
procedures to use as a starting point. From here
you would be expected to refine the SOPs to
ensure they meet your own business requirements
as well as still allowing for compliance in the whole
QA system. SOPs can be generated for:
milk harvesting
animal husbandry
feed management and delivery
pasture production and cropping
plant equipment and infrastructure maintenance
administration
32
Version No
Approved By
Purpose: To ensure that the piggery facilities and environment are suitable to maintain the welfare of pigs,
and protect them from biological, physical or chemical hazards.
Also relates to APIQ Standards 1.1, 1.2, 1.3, 2.2, 3.1, 3.2, 3.3, 3.4
Action and Person Responsible
Owner
Manager
Record(s)
Staff
Other (specify)
Piggery Plan
Daily Checklists/Diary
For pigs kept outdoors: Pigs are not able to access areas which contain,
or are likely to contain, contaminated soil that may cause chemical
contamination in pigs or pork.
33
Daily Checklists/Diary
Pens and feeders are cleaned between batches of pigs, ensuring that
manure build-up is minimised.
Daily Checklists/Diary
The pig environment is kept free from protrusions and foreign objects by: Daily Checklists
checking there are no cracks, holes or problems in flooring,
roofing, feeders, fences, drinkers and other facilities that may
cause injury to pigs or people
maintaining fences in outdoor systems
checking that all mechanical equipment essential to pig husbandry
and welfare requirements is in good working order
ensuring that all materials, plant and equipment used for
maintenance is removed prior to pigs accessing the area.
Maintenance and clean-up is recorded in a Maintenance Record.
Daily Checklists/Diary
Feeder space and drinker heights are adjusted for the size of pigs.
Daily Checklists
Piggery Maintenance
Record/Diary
Sufficient ventilation is maintained at all times in pig sheds so that there is no,
or only a slight, smell of ammonia and no, or only a slight, visible dust haze.
If ventilation is unsatisfactory, one or more of the following actions is taken:
sheds are cleaned out at more regular intervals
effluent channels are flushed
laneways are cleaned out.
Checklists
Checklists
34
Activity 9
You are required to complete the following
activity related to Standard Operating
Procedures for your business.
Write 4 complete SOPs that are applicable to your
business and will be used in your QA system.
You can use templates that you have downloaded
or those that have been provided by your QA
program but they must be contextualised to your
business systems. Attach each completed SOP
to this interactive document and submit to your
lecturer.
Contractor and staff training is established and
implemented
It is not possible to successfully implement a
quality assurance system that involves significant
procedural changes in the workplace without
providing training to staff. In some cases the
training may be legislated e.g. related to chemical
accreditation or licensing for machinery operation.
In other cases the training will be specifically
related to the required changes in the workplace to
ensure accreditation is met.
Successful training will involve the strategic use
of techniques, tools, activities and actions to
engender change in target groups e.g. staff. The
capacity of the business managers to achieve
practice change is determined by the knowledge
and confidence gained by staff in the training
process.
The following examples are provided of specific
training provided by different programs. The
examples provided are not recommended training
nor are they the only options. Looking at these web
sites will help clarify your research and thus ensure
you find training specific to your business needs,
staff needs and quality assurance objectives.
WEBwww.mla.com.au/Research-and-development/
Extension-and-training/More-Beef-from-Pastures
MLAs More Beef from Pastures (MBfP) program
was developed in 2004 as a delivery framework for
outputs from research and development activities in
southern beef production systems. In its first phase
(2004-09), MBfP focused on industry awareness
and engagement around the programs suite of
tools and activities.
35
WEB
www.dpi.vic.gov.au/agriculture/animals-and-livestock/pigs/australian-pig-industry-quality-assurance-program
Staff at the Pig Health and Research Unit at DPI can assist pig producers to understand and implement the
Australian Pork Industry Quality Program (APIQ) on their farms.
Individual producers who are thinking about starting APIQ on their farms, or who are making the transition from
PigPass QA to APIQ can get assistance on getting started or information on how to update APIQ.
APIQ workshops are held at the DPI offices with small groups of producers on an as-needs basis. These allow
producers the opportunity to discuss any issues with APIQ implementation.
APIQ Example of a model compliance plan
Plan to manage pig accommodation for
1. Description of current situation
This piggery has 200 gestation stalls. 160 of the stalls measure 0.6 m width x 2.0 m length; 30 stalls are
0.6 m x 1.9 m, whereas the other 10 are 0.55 m x 1.95 m.
Sows are housed in these stalls for eight weeks of gestation.
All other pig housing meets the requirements outlined in the Model Code of Practice for the Welfare of
Animals Pigs (3rd Edition, 2007).
2. Management system
Sows are placed in stalls according to their size. For example, smaller sows and gilts are placed in the smaller stalls,
as per the sow fit outcome based requirements in Standard 4.1.3 in the Model Code. If the size of a stall does not
allow a sow to stand normally, lie with her limbs extended and to stretch, she is moved to another larger stall.
Sows are maintained in an adequate body condition, for example, a body condition score of around 3
[scale 15]. The water provided is fresh, cool and palatable.
All other conditions are managed to provide maximum comfort possible in accordance with the Model Code,
including maintaining an ambient temperature between 15C and 30C, as target temperatures. Water drippers
are activated for cooling if temperatures exceed 30C.
The gestation shed is maintained to prevent draughts, and blinds and shutters are in place to protect pigs from
cold winds during winter.
Mechanical ventilation ensures a constant supply of fresh air.
3. Plan to meet Model Code requirements
In 2015, it is planned to build a new sow gestation shed housing 120 sows in groups of five. Once that shed is
completed, 115 stalls will be removed from the existing gestation shed, including all the smaller stalls. Group
pens will then be fitted into the existing shed and sow numbers will be increased over time to fill them. From
2016 onwards, sows may spend, between weaning and five days post mating, in a mating stall to ensure they
are confirmed pregnant and their body condition is adequate to move into loose housing.
Owners signature:
Date:
Printed name:
36
Activity 10
Many industry sectors as well as specific quality assurance programs offer training applicable to a
farmers needs.
In previous activities you have selected quality assurance procedures that are applicable and useful to your
business. Complete the table below identifying the training needs for your workplace to implement and maintain
your QA outcomes.
Who is the
person needing
training?
What training
do they need?
What QA program or
legislation does the
training apply to?
37
Coggins E; 8 Factors
That Impact Cross-Cultural
Communication in the
Workplace and Beyond.
W
EB
www.ecoggins.hubpages.com/hub/Factors-thatImpact-Cross-Cultural-Communication
38
Activity 11
List the communication issues that will affect the introduction of procedural change in your workplace. Consider
what practical and applicable options are available to minimise communication issues.
Changes to processes and practices are introduced including monitoring and recording systems
As has been discussed, there are a number of actions that must be implemented to achieve sustainable and
productive changes to processes and practices.
In each section of this unit to date, you have completed activities that have been building your knowledge and
gradually accumulating a structured plan of implementation. At this point you should have a clear understanding of:
the quality assurance objectives for the enterprise
the appropriate QA program
implementation strategies including a concise and appropriate training program
You are now at the stage of actually achieving implementation. To achieve successful implementation of a quality
assurance program means that you must be able to monitor and measure the requirements of the program to
ensure you are achieving the objectives.
What is monitoring? Monitoring is the regular gathering and analysis of information needed for your day-to-day
management, to ensure a system is being implemented and expected outcomes and objectives are being
achieved. Without good record keeping and monitoring, it is difficult for a business to accurately determine that
system requirements are being met. This is especially important when there are multiple participants/staff.
Every QA program or certification system will have different monitoring requirements with many systems
providing management tools to assist with record keeping and compliance requirements. The following systems
are provided as examples only.
www.dairyaustralia.com.au/Industry-overview/Food-safety-and-regulation/RegulatoryFramework/Farm-regulation.aspx
WEB
39
AQIS Australian
Government; HAZARD
ANALYSIS CRITICAL
CONTROL POINT (HACCP)
A Guideline to Compliance
with the Export Control
(Fish and Fish Products);
2005 p13.
WEBhttp://www.daff.gov.au/__data/assets/pdf_
file/0019/126181/haccp_ffp.pdf
Department of Primary
Industries Victoria;
Victorian Produce
Monitoring Program
2007/08
WEBhttp://www.dpi.vic.gov.au/agriculture/aboutagriculture/publications-resources/produce-
Department of
Primary Industries NSW;
Manufactured Stock Food
Requirements.
www.dpi.nsw.gov.au/agriculture/livestock/
WEB nutrition/safety/manufactured-stock-foodrequirements
Department of Primary
Industries NSW; On Farm
Storage of Organic Grain
http://www.dpi.nsw.gov.au/__data/assets/pdf_
WEB file/0017/353321/On-farm-storage-of-organicgrain.pdf
monitoring-report
40
Many producers of
organic grain make
use of on-farm
facilities for the
storage of grain.
WEB
WEB
animal-health-system.pdf
41
Activity 12
For the QA system you have selected for your business complete the following table.
What is the QA system you have selected to implement?
42
10
REVIEW THE
QUALITY ASSURANCE
PROGRAM
Establish and conduct verification procedures
So what does a QA system mean by verification.
Simply put, verification means; How do I know that
my HACCP Plan is working?
Verification procedures and checking schedules
should be considered during the development and
implementation of a HACCP system.
In determining how often you should conduct
regular internal audits there are a number of issues
to consider. The major ones are:
How frequently do I have to verify compliance
with my QA Program?
How much product am I prepared to
compromise? The less frequent the verification,
the more products that may be compromised.
A verification schedule should indicate which
records you will be reviewing, how frequently, and
what action will be taken if records are incomplete
or incorrect.
Verification activities should include regular review
of records relating to the QA system to ensure that:
monitoring is being conducted
critical limits and procedural requirements
are being met
documentation meets QA requirements e.g.
Have we documented what we are doing
correctly and is the information still current?
procedures are being conducted as
documented e.g. Are we doing what we say we
are doing?
corrective actions are being implemented
where deficiencies are identified?
43
WE
B
44
Activity 13
List all of the verification processes that are implemented for your QA program. For each process describe the
steps that are taken and the evidence that is collected to prove compliance or the need for corrective action.
Verification process
Describe appropriate
corrective action
45
WEBwww.mla.com.au/Meat-safety-and-traceability/
On-farm-assurance/AgriSure
46
Activity 14
You are required to list each record that is kept related to your QA system, who is responsible for maintaining the
record and why it is kept (i.e. how is the record used in the QA system)
Record name
Quality assurance systems must constantly evolve to remain useful to the business and industry. This is because
product standards change, production systems improve and market or consumer preferences may change.
This means that your QA system will require changes from time to time. Generally these changes are identified
for implementation by regulatory or marketing bodies. However, proactive producers will always keep abreast of
these changes and those that are market leaders will seek to improve ahead of legislation or market demand.
47
Activity 15
Consider your industry, your produce, your markets and your current QA system. Where would you like to see change?
Why do you suggest such changes and how will the changes improve your product and its market potential?
Did you identify any of the key innovations/opportunities listed in section 11?
48
11
SUMMARY
OF KEY INNOVATIONS/
OPPORTUNITIES AS A
RESULT OF ADOPTING
THESE SKILLS
49
12
Organisation
Standard
Legislation
Contact Details
Web
APIQ quality
assurance
Industry code of
practice
Steven Miller
Services Coordinator
www.APIQ.com.au
T: 02 6270 8808
F: 02 6285 2288
M: 0439 261 168
E: steven.miller@
australianpork.com.au
www.australianpork.com.au
Australian Farm Institute
Farm Policy Journal
Australian Government
Australian Trade
Commission
AusTrade
Australian Pesticides
and Veterinary Medicines
Authority (APVMA);
How to Comply with The Law;
www.farminstitute.org.au/
contact-us.htm
www.farminstitute.org.
au/_catalog_68831/2011_
Spring_-_A_private_
future_for_food_and_
fibre_quality
Provision of
information about
domestic and
overseas trade
markets
www.austrade.gov.au/
Contact-us/default.aspx
www.austrade.gov.au
Agvet quality
assurance code
Program Manager
Regulatory Strategy and
Compliance
T: +61 2 6210 4791
www.austrade.gov.au/
Buy/Australian-IndustryCapability/Food-andBeverage/default.aspx
www.apvma.gov.au/
compliance/how_to_
comply.php
Manager Compliance
T: +61 2 6210 4796
Biological Farmers of
Australia
Australian Certified
Organic Standard;
version 1; 2010.
www.bfa.com.au/
ContactUs.aspx
www.bfa.com.au
Department of Primary
Industries NSW
State based
policies, regulations
and legislation
for food and fibre
industries
www.dpi.nsw.gov.au/
aboutus/about/contact
www.dpi.nsw.gov.au
Department of
Agriculture, Fisheries and
Forestry (DAFF).
Food Safety
Legislation
Codes of Practice
AQIS
www.daff.gov.au/about/
contactus
www.daff.gov.
au/__data/assets/
pdf_file/0006/183192/
australian_organic_
industry_summary.pdf
WEB
50
Organisation
Standard
Legislation
Contact Details
Web
Department of Agriculture
and Food West
Australian Government
http://www.agric.
wa.gov.au/CONTACT.
html?s=1931015503
www.agric.wa.gov.au
Resource Management
Technical Report
Codex
www.fao.org/knowledge/
kfhome/kf-faqs/askfaofaq00/faq0800/en/
www.fao.org/documents/
en/docrep.jsp;jsessionid=
3E1BA867457FFEFC6EFA
4B1FF494CB4A
Freshcare
Freshcare Food
Safety and Quality
Code of Practice
3rd Edition.
www.freshcare.com.au/
contactUs
www.freshcare.com.au
International Organisation
for Standardisation,
www.iso.org/iso/support/
contact_iso.htm
www.iso.org/iso/
iso_catalogue/
management_and_
leadership_standards/
quality_management/
qmp/qmp-1.htm
LPA Quality
Assurance Manual
Email: info@mla.com.au
www.mla.com.au
Dairy Industry
Code of Practice
RIRDC - Rural
Industries Research and
Development Corporation
www.foodauthority.nsw.
gov.au/aboutus/contactus
www.foodauthority.nsw.
gov.au
Dairy Industry QA
http://www.rirdc.gov.
au/publications/forms/
contact-us
http://www.rirdc.gov.au/
research-programs/ruralpeople-issues/organicfarming
Standards Australia
Australian
Standard AS60002009 Organic
and biodynamic
products.
www.infostore.saiglobal.
com
Victorian Department of
Primary Industries
State based
policies,
regulations and
legislation for food
and fibre industries
www.dpi.vic.gov.au/
about-us/contact-us
www.dpi.vic.gov.au/
agriculture
Victorian Government
Business Victoria
State based
policies,
regulations and
legislation for
business
www.business.vic.
gov.au/BUSVIC/
FEEDBACK/FEEDBACK.
html,contextPC
www.business.vic.gov.
au/BUSVIC/HOMEPAGE/
HOME
Business Victoria is a
comprehensive online resource
designed to help you start, run
and grow your business
WEB
51
13
Before commencing on your summative assessment take a few minutes to review this workbook and ensure you
feel that you are confident about your skill levels related to this topic.
Use the table below to help you check your skills. Before commencing your final assessments it is important to
review any sections in which you feel unsure. Remember: it is always OK to ask your assessor/lecturer questions.
In the table below, read the list of skills and knowledge you should have after completing this workbook.
1. Put a tick in the column if you can do this now and a brief comment re why you believe you have this skill.
2. Put a tick in the next column if you feel you need more practice and must review the work before completing
final assessments also a brief comment as to why.
Need
Practice
Skills/knowledge you
should have
Yes
3. If you require further training, complete the third column listing what training is needed. Show this list to your
supervisor or assessor and ask for more time or training before completing the summative assessments.
Comment on why
What additional
training do I need
52
14
ASSESSMENT
You have now reached the end of this workbook. All of the information and activities you have covered have
developed your skills to competently plan, implement and review a quality assurance program in your workplace.
Your competency may be assessed through your successful completion of all formative activities throughout
this workbook. Alternatively, your RTO may require completion of a final summative assessment. You will need to
discuss this with your RTO.
FEEDBACK
This workbook has been developed to guide users to access current information related to gaining skills appropriate
to their workplace. Please complete the following table notifying us of any errors or suggested improvements.
Subject Name
Book Number
Page
Suggested improvement
10
Additional comments
53