Semaj R.

Payne
16334 Angel Island
Houston, Texas 77053
Mobile: (713) 480-7541
srpayne84@hotmail.com

Objective:
To obtain a position with a company that will enable me to develop and utilize the necessary knowledge
and skills to be successful as an Administrative Assistant. I have experience in accurately processing
over 1000 documents per day, maintaining student, patient, and client confidentiality, focusing on
customer’s needs, and performing general office duties.

Education:
Texas Southern University
Major: Business Administration, Expected Graduation Date: May 2012

Experience:

Instrument Products – Houston, Texas 6/2009 - Current

HR Assistant
Provided direct assistance to Human Resources along with performing clerical duties such as:
• Maintain and update employees records
• Communicate with employees to make sure all deadlines are met for completing and turning in
documentation
• Prepare benefit packages for employees
• Assist employees and supervisors by answering questions and resolving issues pertaining to HR
• Assist with processing payroll
• Answer multiple phone lines, filing documents, data entry, photocopying, and maintain office
supplies

Houston Passport Agency – Houston, Texas 8/2007 – 1/2009

Processing Clerk
Rotated through various departments and performed processing duties, such as:
• Mail Open – Opening passport applications mailed to the agency and processing applications In
TDIS
• Mail Room - Signing in, Sorting, Opening, Distributing, and Sending out mail
• Image capturing – Scanning applications into the TDIS operating system
• Image review – Adjusting the color, tone and position of the photo before it is printed
• Book Printing – Printing information and photo into passport booklet
• Quality Control – Proofing passport for errors before mailing out
• Customer Service – Answer a high volume of inbound calls from customers and check the status
of their passport request
• Communications – Filing and pulling documents, Stuffing response letters mailed to applicants
• Visa services – Preparing applications hand delivered by courier services for processing

Wal-Mart Vision Center – Missouri City, Texas 9/2004 –11/2007

Non- Licensed Optician
• Entered prescriptions into the computer system
• Photocopying and Filing Patients documents
• Maintained patient information and confidentiality in accordance with HIPAA guidelines
 • Verified eligibility of benefits and obtained authorizations
• Explained to customers their benefits and eligibility
• Adjusted, repaired, and cleaned eyeglasses
• Provided Vision Screenings for patients
• Helped patients choose eyeglass frames and contacts according to their lifestyles
• Dispensed glasses and contacts to customers

Texas Southern University – Houston, Texas 9/2002 – 05/2006

Student Assistant – Office of Alumni Affairs
Performed general administrative duties including:
• Data entry, filing documentation, mail sorting, photocopying documents, word processing, and
answering multi-phone lines
• Maintain effective working relationship with alumni, faculty, and students
• Prepared and distributed correspondence
• Create and maintain Alumni Directory for Texas Southern University
• Maintained calendar for Assistant Vice President of Alumni Affairs

New Manufacturing Corporation – Houston, Texas 5/1999 – 8/2002

Office Assistant
Managed and coordinated the daily office operations, such as:
• Data entry, filing documentation, mail sorting, photocopying documents, word processing, and
answering multi-phone lines
• Prepared and distributed documentation to inform board members of meetings and special events
• Prepared progress reports, budget projections, and board reports required for board meetings
• Processed payroll, supply orders, and maintained office equipment

Computer Skills:
• Microsoft Office: Word, Excel, Access, Outlook, Publisher, and PowerPoint
• QuickBooks
• Typing: 45-50 WPM

References furnished upon request.