Escolar Documentos
Profissional Documentos
Cultura Documentos
Repair
Training &
Certification
Presented By:
Independent Service
Professional Program
4000/4100
Who Should Attend?
2100/2200/2300/24xx
Entry-level technicians
4500/4550
Copier Technicians
8500/8550
Seasoned technicians
4600/4650/5500/5550
Help desk personnel
4700/4750
Government technicians
8000/8100
Repair / call center
5000/5100
personnel
Requirements for Certification
1000/1200/1150/1300 CIS Certification as described above and
Hardware manufacturer
9000/9050
technicians
1500/2500//2550 Any 2 classes in Monochrome LaserJet Repair Classes and
3000/3500/3600
Cp3505/cp4005 Any 2 Color Laser Jet Repair Classes
Cp6015
1600/2600
Service
Management
Professional
Program
Service contracts Who Should Attend?
(types and selling
techniques) Entry-level Service Managers
Managing service Seasoned technicians
contracts and service Help desk personnel
as a sales piece Repair / call center personnel Requirements for Certification
Dispatch- local– Seasoned Service Manager CIS Certification as described above and
regional-National looking to become certified
Fixing the customer ISP Certification as described above and
March 8-12
Roselle,NJ
April 19-23
Santa Ana,CA
Learn How To Repair The Latest See inside for details about this
LaserJet Print Technology training and certification program.
To Enroll Now Call 1-888-387-3771
To Enroll Now Call 1-888-387-3771