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Q&A guideline
Last update: December 22, 2015
Category
Structure
Key points
Try to have more structured ways of answers for tips
and symptoms
Word selection
Keyword highlight
Position
Greetings
(Then, 1 line space)
Paragraph 1
Diagnose of problem
Paragraph 2
Paragraph 3
Other symptoms
Paragraph 4
(Article link)
if there is relevant Q&A or articles
Remarks
- Use bullet points effectively rather than no space straightfoward answer.
This looks more professional and easy for anybody to grasp
- Use greeting for beginning and end of answer
- Simplify jargons
- Conversational flow
Example
Good morning/afternoon/evening Mr./ Mrs (mention the name)
Welcome to Meetdoctor Consultation Services,
Diabetic is the diseases where body cannot produce Insulin ( Hormone that
can control level of blood sugar) or the insulin produced cannot worked well.
Therefore the sugar level in blood increasing when you check at lab.
Until now, there is no medicine can cure diabetic completely. With decreasing
the overweight body, good diet, and exercise regularly can make the sugar
level in blood decrease to normal. But it doesn't mean that you already cure
from diabetic. Once the weight become overweight, bad diet and didn't do
exercise, then the blood sugar will increase again. So, Diabetic cannot be
cure but can be controllable inside the normal range.
Surely, someone who has diabetic will influence other internal organ because
of the influenced of the sugar inside blood.
For further complete information about diabetic can be read at:
http://meetdoctor.com/topic/diabetes
Added on
27-Oct-15
(e.g.)
or
1. xxxx
2. xxxx
(e.g.)
Dear (name/user),
Thank you, hope this helps.
(name of dr.)
27-Oct-15
27-Oct-15
(e.g.)
27-Oct-15
Contoh
Selamat pagi/siang/sore Bapak./ Ibu (sebutkan nama)
Selamat datang di layanan konsultasi Meetdoctor,
Words
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6
+/-50
+/-50
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