Escolar Documentos
Profissional Documentos
Cultura Documentos
February/March 2016
NTT DATA, Inc.
Objectives
Project Synergy
Create a unified
set of standard
business
processes,
establish a
seamless flow of
information, and
reduce the manual
tasks and
redundant activities
throughout our
operations.
Implement SAP
best practices to
create a more
scalable
environment and
better support
decision making
through a single
source of truth and
timely business
intelligence
reporting.
Establish a single
operating
environment that is
cost-effective
allowing for
resources to be redistributed to other
needs.
Enable a more
nimble
environment for on
boarding new
employees,
enabling transfers
between SBUs,
and integrating
new acquisitions
HCM Processes
Core HR
Workforce Analytics
Compensation
Recruiting
Workforce Planning
Contract Initiation
Parent Document Mgmt
Project Initiation
Intercompany Billing
Time and Leave Mgmt
Expense Mgmt
Invoicing
Wave 2A
October 2015
Navigator
COMPLETE
COMPLETE
In Scope
Out of Scope
2016 NTT DATA, Inc.
Wave 2B
April 2016
Sales / Client
Management*
Projects
Contract Initiation /
Project
Initiation(CIPI)
Cost Mgmt
Administration
All
Employees
Customer Setup
GBSS
New &
Existing
Clients
Delivery
Quote to Billing is defined as how NTT DATA moves a deal from an initial quote for products and services
to an invoice for a client. In the new SAP environment, these steps will be consistent across all deals.
Invoicing
Parent
Document
Upload
S
I
N
G
L
E
D
A
T
A
Travel &
Expense Mgmt
S
O
U
R
C
E
A
U
T
O
M
A
T
E
D
W
O
R
K
F
L
O
W
* Role indicates primary responsibility for the function. There are often several roles participating in the process.
Sales / Client
Management
Change Summary:
Customer Setup and Parent Document Upload
Customer Setup
Parent Document
Upload
Future State
The Sales Executive will perform the process. For changes to existing
clients, the Account Owner will be responsible for updates
Key data is entered by the Sales Executive who negotiated the deal (or
Client Manager for renewals), allowing users easy access and tracking
of critical information.
Upcoming end dates and contract data can be easily queried to better
plan and manage negotiations
Delivery
Change Summary:
Contract Initiation/Project Initiation (CI/PI)
Contract Initiation /
Project Initiation (CIPI)
Future State
For POC deals, cost models will be entered into Synergy to establish
revenue recognition. As changes occur to the project, updated
models will be submitted to adjust revenue recognition accordingly.
10
All
Employees
Change Summary:
Time Card & Leave Management
Time Card &
Leave Mgmt
Future State
Employees and
subcontractors record
their time by assigning it
either to a project or non
project based on the
selection of a work
breakdown structure
(WBS element) or to their
home cost center. Time is
approved by the project
manager or hard line
manager (grade 9 or
higher) and is escalated
to the next level of
management if not
approved within 5
business days.
11
All
Employees
Change Summary:
Travel & Expense Management
Travel &
Expense Mgmt
Future State
Business expenses are
reported on an expense
report claim for
processing, settlement,
and payment/
reimbursement.
Expenses are assigned
to a WBS element and/or
cost center, classified as
the proper expense type,
and classified as billable
or non-billable.
.
12
GBSS
Change Summary:
Invoicing
Invoicing
Future State
13
Change Summary:
Wave 2B System Migration
Function
Contracts & Projects
Time Entry & Approval
Policy (e.g.
Leave)
Management
Travel
Request entry
& approval
Expense
entry &
approval
India
Before Wave 2B
Post Wave 2B
go-live
Change / No
Change
CIPI/Envision*
CHANGE
PeopleSoft
CHANGE
Navigator
Navigator
No CHANGE
PeopleSoft/EAS 4.7/Legacy
Optimal
Navigator
CHANGE
NO CHANGE
American express
travel services/Axiom
NO CHANGE
CHANGE
PeopleSoft
CHANGE
PeopleSoft
CHANGE
India
Excel Sheets
CHANGE
NA
Lotus Notes
CHANGE
NA
India
NA
India
NA
Invoicing
Procurement
* Only Envision CI/PI reporting will be done in Synergy. Remaining Envision functionality will continue to be used as is.
2016 NTT DATA, Inc.
14
15
Navigator | Synergy
2016 NTT DATA, Inc.
16
17
Start with the General Overview information in the Time & Expense section including:
Getting started How to use training
Glossary of Terms Project Synergy
FAQs Synergy Wave 2 General
Review the Cost Center Owner Roadmap to see the relevant training steps.
18
Training will be tracked to ensure all relevant participants are preparing for go-live.
PM/DM Day 1 Business Continuity training is mandatory for any Manager who is
managing a project (and highly recommended for Sales and Client Managers)
Presentation communicates the new account hierarchy and key activities for
seamless processing from quote to invoicing.
Read the Business Process Procedure (BPP) before watching the associated Demo
to understand the changes in the business process.
* Demos must run all the way to 0:00 to receive training credit counting towards the yearly requirement.
.
2016 NTT DATA, Inc.
19
Key dates for a number of critical activities will be sent beginning at the end of
February going through March to help you balance your work load.
Freeze dates for time cards, expenses, and contract maintenance
Cutover timeline (I.e., When do you first use the system)
Synergy Support Information reminders
CATALYS and selected classroom training notices and reminders
Freeze dates mean transactions are submitted AND approved by the freeze date.
Get your time cards and expenses in prior to the freeze dates so that we can not
only close the books, but you can use the system that you know.
20
Synergy
Go-Live
SharePoint Site
Floor Captains
(Time/Expense)
Step 1
Training
Step 2
Evangelists
Floor Captains
Specialized group to
assist the BUs with
queries regarding the
Quote to Billing
processes.
Comprised of a mix of
Delivery, Sales/Client
Management, and
Finance teams across all
BUs
Trained and equipped as
Super users to the system
A globally distributed
team providing localized
support for Time &
Expense related queries
Representatives across
BUs and delivery
locations
If support is needed,
Floor Captains will direct
the employee to the
HyperCare team.
Refer to the Appendix at the end of the presentation for a list of Evangelists
and Floor Captains.
2016 NTT DATA, Inc.
22
Call IT Service
Desk
Synergy
SharePoint
Form
Email Service
Desk
Key Takeaways:
Emailing the Service Desk is not the ideal way to
get support
Informal interactions with the project team cant be
allowed and must be started with following one of
the intake processes above
23
Is the project information correct? (I.e., start dates, end dates, assigned employees,
revenue, etc)
Is the employee information correct? (I.e., start dates, end dates, rates, etc)
Note: Missing employees or incorrect start or end dates will prevent employees from
submitting time cards and expenses.
Parent and project documents for legacy accounts will be moved into Synergy at a later date.
However, new logos and new projects signed after April 1st must be set up with the signed
documentation saved in Synergy as per the BPPs.
24
Questions?
?
Questions can be submitted to
Project.Synergy@nttdata.com .
?
2016 NTT DATA, Inc.
25
27
This list can be used to identify an Evangelist or Floor captain in your SBU,
account, or region who can be contacted with question prior to submitting a
ticket to HyperCare
28
Evangelists
Name
Bhargavi Joshi
Vanessa Rodriguez
Hsu, Lauren
Grant, Todd
Jenson, Michelle
Jenny Curtis
Sundeep Ganta
Sangeetha Madhavan
Vaibhav Matha
Velayutham Gomatinayagam
Rajesh Lingam
Dhanalakshmi Vellanki
Ryan Mcgauley
Vivek Sharma
Mahesh Alse
Sreehari Challa
Ganji, Sudheerbabu
Leigh Ann Crenshaw-Wells
Aruna Gorantla
Brenda Andriot
Murphy, James
Mathur, Niteesh
Mani, Raghavendran
Jagadish Narayanan
Milind Sawant
Sudip Mandal
Jodi-Lyn LaPerle
Amit Mishra
Sudhir Sood
Selvasekaran Kuppuchamy
Raghuram Sampathkumar
Vince Bellantoni
Terri Rein
Jeff Tramel
Thomas Linkous
Kuppusamy, Balachander
Sankar, Kumaran
2016 NTT DATA, Inc.
SBU
BPS
BPS
Cloud
Cloud
Cloud
Cloud
ES
ES
ES
ES
ES
ES
FP&A
FS
FS
FS
FSI
FSI
GD
GD
GD Finance
GD Finance
GD Finance
GD Operations
GTS Pune
Insurance
Insurance
Insurance
Insurance
HLS
HLS
PS S&L
PS S&L
PS S&L
PS S&L
PS S&L
PS S&L
Account
Internal
Internal
Finance / Admin
Finance / Admin
Finance / Admin
Finance / Admin
CSX
GD
Honeywell
Honeywell
Mercury Marine
SUPERVALU
Internal
DM
Fidelity
Halifax Delivery Center
Hanover
State Farm
NA
Yum! Brands
NA
NA
NA
NA
GTS Pune
Global Atlantic
NLG
The Hanover Insurance Group
The Hanover Insurance Group
McKesson
TUFTS, MEDICA
NA
NA
NA
NA
TXDOT and other clients in Texas region
TXDOT and other clients in Texas region
Location
Boston
Chicago
Portland, OR
Portland, OR
Portland, OR
Portland, OR
Hyderabad
Atlanta,GA
Morristown, NJ
Chennai
Hyderabad
Hyderabad
Boston
Jersey City, NJ
Bangalore
Halifax, Canada
Hyderabad
Bloomington, IL
Bangalore
Louisville, KY
Boston, MA
Boston, MA
Chennai
Chennai
Pune
Batesville Indiana
Montpelier, VT
Worcester, MA
Worcester, MA
Atlatna,GA
Chennai
NY, NY
Arkansas
Detriot, MI
McLean,VA
Chennai
Chennai
29
Floor Captains
Name
Pasumarthy, Sandhya
Stephanie Tucker
Akshay Mandlekar
Srinivasulu Pedhiti
Senthil Thanga Pandian K
Sukumar Kasamsetty
Rajeswar Rao Ippala
Naresh Babu Gorthi
Rajesh Katakam
Nandha Kumar Appaiya Chelladurai
Diane Whitman
Ravi Kumar Gonuguntla
Bhagyalakshmi Gurunathan
Mohamed Adnan
Meaghan Mackinnon
Jillian Leblanc
Colleen Hudgins
Sridevi Edupuganti
Chris Kline
Chirag Kadakia
Joe Day
Scott Mcelhaney
Matt Wright
Dirgesh Patel
Holly Hall-Perry
Senthil Pandian
Hari Merlapaku
Mathew Pottamkulam
Keith(Brian) Williams
Kevin Clay
John Patton
Betty Varughese
Sridhar Patibandla
Peter Noel
Michael Macneil
Venkat Anand Chinthakunta
Muthu Kumar G
2016 NTT DATA, Inc.
SBU
BPS
BPS
BPS
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Cloud
Account
Digital
Internal
Internal
Biomarin
CAMS
CAMS
Cloud Ops
Cloud Ops
Corp-IT
Corp-IT
Invacare
Mckesson
Monitoring
Morgan
Morgan Stanley
Morgan Stanley
Morgan Stanley
Multiple Staff Aug
NLG
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Practice
Royal Green
Service Desk
Location
Gurgaon
Marina Del Rey
Boston
Hyderabad
Chennai
Hyderabad
Hyderabad
Hyderabad
Hyderabad
Bangalore
Bangalore
Bangalore
Bangalore
Halifax, NS Canada
Halifax, NS Canada
New Jersey
Hyderabad
Vermont
Boston, MA
Chicago, IL
Seattle, WA
Dallas, TX
Portland, OR
Denver, CO
Chennai, India
Boston, MA
Boston, MA
Plano, TX (Telecommuter)
Louisville, KY
Halifax, NS Canada
Plano, TX
Hyderabad, IN
Halifax, NS Canada
Halifax, NS Canada
Hyderabad
Chennai
30
SBU
Cloud
Cloud
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
Account
Shared SoC
Yum
BMW
BMW
BWI
BWI
Choice Hotels
CISCO, ExxonMobil, WA
CoPART
CSX
CSX
CSX
CSX
CSX
CSX
CSX
CSX
Deloitte
Facebook
HNI
Honda
Honeywell
Honeywell
Honeywell
Honeywell
Honeywell
Honeywell
Honeywell
Honeywell
Honeywell
Honeywell
Mohawk
NMHG
NMHG
NTS
NTS
Shoppers Drug Mart
Location
Bangalore
Bangalore
Noida
Bangalore
Noida
Gurgaon
Bangalore-GV
Hyderabad
Noida
Hyderabad - CT
Hyderabad - CT
Hyderabad - CT
Jacksonville, Florida
Jacksonville, Florida
Jacksonville, Florida
Jacksonville, Florida
Jacksonville, Florida
Hyderabad-iLabs
US/ WA/ Seattle
Hyderabad
Noida
Chennai
Chennai
Chennai
Chennai
Bangalore
Bangalore
Hyderabad
Pune
Chennai
Chennai
Gurgaon
Noida
Chennai
Hyderabad-CP
Hyderabad-CP
Cyber Towers, Hyderabad
31
SBU
Account
Location
ES
Rajendra Adhikari
ES
Toronto, Canada
ES
SUPERVALU
Siva Bandreddi
ES
SUPERVALU
Omprakash Bhawarlal
ES
Tellabs
Anand Singh
ES
Unisys
Bangalore-SER1
Arun Somasundaran
ES
Unisys
Bangalore-SER1
Vinay Jayanna
ES
Unisys
Bangalore-SER1
Madhumita Vijaykumar
ES
Unisys
Bangalore-SER1
Karthick Ponnusamy
ES
Unisys
Bangalore-SER1
Sasidharan, Retheesh
ES
Unisys
Pallampati, Damodaram
ES
UTC, GE
Hyderabad
Pallampati, Damodaram
ES
UTC, GE
Hyderabad
Gandhi, Sugumar
ES
Volkswagen
Bangalore
Tyagi, Ajay
ES
Whirlpool
Noida
Venkateswarlu Kannekanti
ES
YUM
DivyaSri, Hyderabad
Beena Kumari
FS
Ally
Gurgaon
Arvinda Sastry
FS
Fidelity
Bangalore
Shyam Kumar
FS
MoneyGram
Bangalore
Praveen Viswanathan
FS
SEI
Bangalore
Rajiv Gupta
FS
SEI
Gurgaon
Ratnakar Pai
FS
TIAA
Bangalore
Ganesh Pai
FS
TIAA
Bangalore
Sudha Sanakaranarayanan
FS
Wells Fargo
Bangalore
Geo Scaria
FS
Wells Fargo
Bangalore
Anil Ramachandrula
FSI
SEI
Oaks,PA
Trevor Wood
FSI
Ally
Halifax, Canada
Sandeep Sarangi
FSI
Bank of America
Sumita Viyulie
FSI
Bank of America
Hopewell, NJ
Jon Blakely
FSI
CIBC
Toronto, Canada
Vinit Srivastava
FSI
CIBC
Toronto, Canada
Neeraj Garg
FSI
CIBC
Toronto, Canada
Jeff Nelson
FSI
Fidelity
Halifax, Canada
Jonathan Dickey
FSI
Fidelity
Halifax, Canada
Pati McCann
FSI
Fidelity
Halifax, Canada
Kathleen Noonan
FSI
Fidelity
Raleigh,NC
32
SBU
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
ES
FS
FS
FS
FS
FS
FS
FS
FS
FS
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
Account
Shoppers Drug Mart
Shoppers Drug Mart
Shoppers Drug Mart
SUPERVALU
SUPERVALU
Tellabs
Unisys
Unisys
Unisys
Unisys
Unisys
Unisys
UTC, GE
UTC, GE
Volkswagen
Whirlpool
YUM
Ally
Fidelity
MoneyGram
SEI
SEI
TIAA
TIAA
Wells Fargo
Wells Fargo
SEI
Ally
Bank of America
Bank of America
CIBC
CIBC
CIBC
Fidelity
Fidelity
Fidelity
Fidelity
Location
Cyber Towers, Hyderabad
Cyber Towers, Hyderabad
Toronto, Canada
Cyber Pearl, Hyderabad
Cyber Pearl, Hyderabad
DLF IT Park, Chennai
Bangalore-SER1
Bangalore-SER1
Bangalore-SER1
Bangalore-SER1
Bangalore-SER1
US/ PA/ Harrisburg
Hyderabad
Hyderabad
Bangalore
Noida
DivyaSri, Hyderabad
Gurgaon
Bangalore
Bangalore
Bangalore
Gurgaon
Bangalore
Bangalore
Bangalore
Bangalore
Oaks,PA
Halifax, Canada
New York City, NY
Hopewell, NJ
Toronto, Canada
Toronto, Canada
Toronto, Canada
Halifax, Canada
Halifax, Canada
Halifax, Canada
Raleigh,NC
33
SBU
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
FSI
Account
Fidelity
GEICO
Goldman Sachs
Goldman Sachs
Goldman Sachs
Goldman Sachs
Goldman Sachs
Goldman Sachs
Hanover
Hanover
Hanover
Hanover
Hanover
NA
NA
NLG
NLG
NLG
NLG
Princeton
se2
se2
SEI
SEI
SEI
SEI
State Farm
State Farm
TIAA CREF
TIAA-CREF
TIAA-CREF
TIAA-CREF
TMNAS
VDE
Wells Fargo
Wells Fargo
Wells Fargo
Location
Halifax, Canada
Hyderabad
Jersey City, NJ
Jersey City, NJ
Jersey City, NJ
Jersey City, NJ
Jersey City, NJ
New York City, NY
Hyderabad
Hyderabad
Hyderabad
Hyderabad
Hyderabad
Bangalore
Hyderabad
Hyderabad
Hyderabad
Hyderabad
Bangalore
Hyderabad
Chennai
Bangalore
Oaks,PA
Oaks,PA
Oaks,PA
Oaks,PA
Bloomington, IL
Bloomington, IL
Halifax, Canada
Charlotte
Charlotte
Charlotte
Hyderabad
NYC
San Francisco, CA
Fremont, CA
Charlotte, NC
34
SBU
Madhukar Sharma
Manoj Chauhan
Vimalkumar Balakrishnan
Lissa Murray
Jeff James
Kevin Heiny
Suresh Patil
Dhananjay Joshi
Vivek Narwane
Amol Kashid
Nilesh Wani
Abhijeet Pargoankar
Amit Mhetre
Prajakta Sohani
Andrew Mcmann
Kenny Hunter
Amrith Naniappa
Kavitha Palaniappan
Srinath Padala
Raja Sekhar Vatsavayi
MAYUR VARTAK
FSI
FSI
FSI
GD
GD
GD
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
HLS
HLS
HLS
HLS
HLS
HLS
HLS
Selvakumar Muthukrishnan
Anil Saluja
Dipti Dutta
Ramana Rao
Sankar Karuppiah
Arul Thirumalairayan
VINOD NARASIMMAN
Praveen Polikepahad
Christian Dodier
Edwardnaveen Thadmalla
MARYBETH MCNICHOLAS
VIKAS ANAND
KEITH WINFIELD
Krishnamohan Leburu
Paramita Bhattacharya
SANTOSH BAGEWADI
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
HLS
Account
Wells Fargo
Wells Fargo
Wells Fargo
Yum! Brands
Yum! Brands
Yum! Brands
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
GTS Pune
BCBS VT
BCBSNC
BCBSNC (BLR)
BCBSNC (CHN)
BCBSNC (HYD)
BCBSVT
CareFirst BCBS of Maryland
Independent Health + Amerihealth
Administrators
Landauer
McKesson
McKesson (BLR)
McKesson (BLR)
McKesson (CHN)
Medica
Molina
Pason
Pfizer
Pfizer
Philips Home Monitoring
Riverside + Aetna
Siemens & T-Systems
Spectra
Spectra Labs
Location
Minneapolis, MN
Fremont, CA
San Francisco, CA
Louisville, KY
Louisville, KY
Louisville, KY
Pune
Pune
Pune
Pune
Pune
Pune
Pune
Pune
Burlington,VT
Durahm,NC
Bangalore (GV)
Chennai
Hyderabad
Hyderabad
Washington,DC
Buffalo,NY
Gurgaon
Halifax, Canada
Bangalore (SER2)
Bangalore (SER2)
Chennai
Minnapolis,MI
Hydrabad, India
Halifax, Canada
Chennai
New York,NY
Framingham,MA
Hartford,CT
Hyderabad
Bangalore
Rockleigh,NJ
35
SBU
Account
Location
Matt Mackinnon
HLS
Tufs
Watertown,MA
Walter Cobb
HLS
Tufts
Halifax, Canada
Christopher Thompson
HLS
Tufts
Halifax, Canada
Lawrence Campo
HLS
Tufts
Halifax, Canada
Denise Labo
HLS
Tufts
Watertown, MA
Leanne Lemond
HLS
Tufts
Halifax, Canada
Philip Pellerin
HLS
Tufts
Halifax, Canada
DAVID STORHOFF
HLS
Madison,WI
Manila Patro
FSI
Global Atlantic
Batesville Indiana
Sheila Emerson
FSI
NLG
Montpelier, VT
Christopher Adams
FSI
NLG
Montpelier, VT
Renu Cherian
FSI
NLG
Montpelier, VT
Rosa Rebollo-Pacheco
FSI
Worcester, MA
Nancy Kasparschuster
FSI
Howell, MI
FSI
Howell, MI
Pradeep Seetharamarao
FSI
Worcester, MA
Ramesh Kandula
FSI
Worcester, MA
Karunakar Vangala
FSI
Worcester, MA
Marie Sawyer
FSI
Worcester, MA
Gillooley, Michael
PS S&L
NA
Boyer, Donald
PS S&L
NA
Boston, Massachusetts
Francine, McAllister
PS S&L
NA
Howell, Connie
PS S&L
NA
Indianapolos, Indiana
Beachy, Lily
PS S&L
NA
Slifka, Ginger
PS S&L
NA
Augusta, Maine
Lupo, Lois
PS S&L
NA
Greer, Scott
PS S&L
NA
Boston, Massachusetts
Fitzgerald, Carol
PS S&L
NA
Dunn, Lisa
PS S&L
NA
Sankar, Kumaran
PS S&L
NA
Chennai, India
Kuppusamy, Balachander
PS S&L
NA
Chennai, India
Matzkevich, William
PS S&L
NA
Sucietto, Jenni
PS S&L
NA
Cincinnati, Ohio
Simonson, Amelia,
PS S&L
NA
Ponko, Guy
PS S&L
NA
Chicago, Il
King, Mitzi
PS S&L
NA
Frankfort, Kentucky
Lane, Ashleigh
PS S&L
NA
Austin, Texas
Hiland, Matt
PS S&L
NA
Austin, Texas
Heaton, Mark
PS S&L
NA
36