WELCOME TO iSMASH

PARTNER SERVICES
We specialise in express Repairs & Personalisation of
Smartphones, Tablets & Computers for corporate clients.

corporate@ismash.com
www.ismash.com
Telephone: 0207 640 3111

ABOUT US

SMART DEVICES. SMART PEOPLE

iSmash is a high tech, high fashion brand that specialises in the
personalisation and repair of smartphones, tablets, Mac and PC.
Founded in 2012, iSmash now has 12 stores across the Greater
London area and is expanding nationwide throughout 2016.

OUR PROMISE :
Professional quality service
Minimal turnaround times
Security of private information

BUSINESS SERVICES

SMART DEVICES. SMART PEOPLE

Express repairs for smartphone, tablet, computers
(hardware upgrades) secure
Liquid damage repair
Data recovery / Data Wipe
IT support
Insurance
Corporate personalisation branded housings,
engraving, printed cases
Refurbished handsets Simfree, Grade A, History
checked
Trade in service
Contracts + Handsets

HOW IT WORKS

SMART DEVICES. SMART PEOPLE

BOOK ONLINE BY EITHER:

In store
Courier
Call out
Post in

PAYMENT OPTIONS:

POA
On account

BUSINESS ACCOUNTS

SMART DEVICES. SMART PEOPLE

Dedicated account manager

Business rates
Employee devices and business devices
Exclusive monthly benefits

ARRANGING A REPAIR
SMART DEVICES. SMART PEOPLE

This is the process for business customers who pay for their services
on account. An email must be sent to corporate@ismash.com with
the Business repair form filled out including;

Device IMEI
Contact Name & Telephone number
Contact Information repair updates
Nature of repair

Should a courier be required; please copy in

warehouse@ismash.com including;
Contact Name & Telephone number
Collection address
Return address
*48 Hour courier services will be billed at 10 for collection and return. (48 hour turn around).
Costs for same day courier services will be confirmed via email.

FIND A STORE
Blue Water

DA9 9ST

Fleet Street

EC4Y1BN

Kings Road (Chelsea)

SW3 4NX

Telephone:

020 640 3113

Telephone:

0207 640 3114

Telephone:

020 7351 9656

Store Manager:

Radovan Licina

Store Manager:

Mat Pitman

Store Manager:

Mat Butler

Email:

bluewater@ismash.com

Email:

fleet.street@ismash.com

Email:

kingsroad@ismash.com

Canary Wharf

E145HX

Guildford

GU14LB

Lakeside

RM202ZN

Telephone:

020 7538 4490

Telephone:

0207 640 3119

Telephone:

0207 640 3118

Store Manager:

Dominic Strauli

Store Manager:

Andrew Shovlin

Store Manager:

Kumar

Email:

canarywharf@ismash.com

Email:

bluewater@ismash.com

Email:

Lakeside@ismash.com

Chiswick Drop in Centre W4 5PY

High Street Kensington W85ED

Victoria Station

SW1V1JU

Telephone:

0207 640 3111

Telephone:

020 3751 9146

Telephone:

0207 821 5533

Store Manager:

Priya Vyas

Store Manager:

Radovan Licina

Store Manager:

Stuart West

Email:

chiswick@ismash.com

Email:

highstreetken@ismash.com

Email:

Victoriastation@ismash.com

Fenchurch Place

EC3M4AJ

Kingston Store

KT11RJ

Westfield

W127GF

Telephone:

0207 640 3116

Telephone:

0207 640 3117

Telephone:

0207 640 3115

Store Manager:

Mat Pitman

Store Manager:

Chris Dejesus

Store Manager:

Max Townsend

Email:

fenchurch@ismash.com

Email:

kingston@ismash.com

Email:

westfieldwhitecity@ismash.com

CORPORATE CONTACTS
SMART DEVICES. SMART PEOPLE
Business correspondence to be sent to:
corporate@ismash.com
T: +44 207 657 1195 | M: +44 758 544 6931
Accounts correspondence to be sent to:
accountspayable@ismash.com

WARRANTY & AFTERCARE

SMART DEVICES. SMART PEOPLE

All services provided by iSmash are covered by a

12 month warranty (excluding liquid damage).
Repair Time

Warranty
Provided

Insurance from:

Apple Screens

30 Minutes

12 Months

3 a month

Apple iPad screens

90 Minutes

Android & Window phone repairs

30 Minutes

12 Months

3 a month

Liquid Damage

48 Hours

1 Month

3 a month

Window Repairs

30 Minutes

12 Months

3 a month

Mac & PC Repairs

90 minutes 48 Hours
(Problem dependent)

12 Months

10 a month

3 a month

corporate@ismash.com
www.ismash.com
Telephone: 0207 640 3111